New York | January 30, 2026 | ||||||||
![]() | AMERICAN EXPRESS | |||||||
FY & Q4 2025 RESULTS | ||||||||
Quarters Ended December 31, | YoY% Inc/(Dec) | Years Ended December 31, | YoY% Inc/(Dec) | |||||||||||||||||
| 2025 | 2024 | 2025 | 2024 | |||||||||||||||||
Billed Business (Billions) FX-adjusted1 | $445.1 | $408.4 $412.7 | 9% 8% | $1,669.8 | $1,550.9 $1,555.5 | 8% 7% | ||||||||||||||
Total Revenues Net of Interest Expense FX-adjusted1 | $18,980 | $17,179 $17,349 | 10% 9% | $72,229 | $65,949 $66,083 | 10% 9% | ||||||||||||||
| Net Income | $2,462 | $2,170 | 13% | $10,833 | $10,129 | 7% | ||||||||||||||
Diluted Earnings Per Common Share (EPS)2 | $3.53 | $3.04 | 16% | $15.38 | $14.01 | 10% | ||||||||||||||
Adjusted EPS Excluding Transaction Gain3 | $15.38 | $13.35 | 15% | |||||||||||||||||
| Average Diluted Common Shares Outstanding | 688 | 704 | (2)% | 696 | 713 | (2)% | ||||||||||||||
Stephen J. Squeri | Chairman and Chief Executive Officer "2025 was a very strong year for American Express. Full-year revenues grew 10 percent to reach another record, and adjusted EPS increased 15 percent over last year. In the fourth quarter, Card Member spending increased 8 percent FX-adjusted, net card fee revenues grew double digits for the 30th consecutive quarter, and our credit metrics remained best-in-class. "Importantly, we continued to strategically invest in areas that strengthen our Membership Model and drive our growth, such as our successful U.S. Platinum Card refresh and technology enhancements like new app and Gen AI-powered experiences. As demonstrated in our results, our investments are paying off – driving increased customer demand, engagement and loyalty, while generating efficiencies across the enterprise and supporting our excellent credit performance. "Looking ahead, we plan to continue to execute our proven investment philosophy in order to deliver sustained revenue and EPS growth and strong shareholder returns over the long term. For the full year 2026, we expect revenue growth of 9 to 10 percent and EPS in the range of $17.30 to $17.90, and we plan to increase our quarterly common stock dividend by approximately 16 percent." | ||
Full-Year 2025 Results | ||||||||
Consolidated total revenues net of interest expense for the full year were $72.2 billion, up 10 percent year-over-year, or 9 percent on an FX-adjusted basis. The increase was primarily driven by higher Card Member spending, increased net interest income supported by growth in revolving loan balances, and strong card fee growth. Consolidated provisions for credit losses for the full year were $5.3 billion, compared with $5.2 billion a year ago. The increase reflected higher net write-offs driven by growth in total loans and Card Member receivables, partially offset by a lower reserve build year-over-year. The full-year net write-off rate was 2.0 percent, flat year-over-year.4 Consolidated expenses for the full year were $53.2 billion, up 11 percent year-over-year. The increase primarily reflected higher variable customer engagement costs driven by higher Card Member spending and usage of travel- and lifestyle-related benefits, as well as higher operating expenses driven by investments in enterprise risk management capabilities and technology and the prior-year transaction gain. The full-year consolidated effective tax rate was 21.5 percent for both the current and prior year. | ||||||||
Fourth-Quarter 2025 Results | Q4 Business Highlights | |||||||
Fourth-quarter consolidated total revenues net of interest expense were $19.0 billion, up 10 percent year-over-year, or 9 percent on an FX-adjusted basis. The increase was primarily driven by higher Card Member spending, increased net interest income supported by growth in revolving loan balances, and strong card fee growth. Consolidated provisions for credit losses were $1.4 billion, compared with $1.3 billion a year ago. The increase reflected higher net write-offs, partially offset by a lower net reserve build compared to the prior year. The fourth-quarter net write-off rate was 2.1 percent, compared to 1.9 percent a year ago.4 Consolidated expenses were $14.5 billion, up 10 percent year-over-year. The increase was primarily driven by higher variable customer engagement costs due to increased Card Member spending and the U.S. Platinum Card refresh. The consolidated effective tax rate was 20.3 percent, down from 21.3 percent a year ago, primarily reflecting changes in the geographic mix of income. | •American Express signed a multi-year extension of its British Airways Cobrand Card partnership. •The company advanced Gen AI and agentic commerce initiatives, launching Dining Companion and developing standards with partners to enable agent-driven commerce. •The company opened its 31st Centurion Lounge at the Salt Lake City International Airport. •The company ranked #1 in U.S. Small Business Credit Card Customer Satisfaction by J.D. Power for the fifth consecutive year.5 •American Express was named #10 on Fortune's 2026 World’s Most Admired Companies™ list. | |||||||
| 1 | As used in this release, FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translations into U.S. dollars (i.e., assumes the foreign exchange rates used to determine results for current period apply to the corresponding prior-year period against which such results are being compared). FX-adjusted revenues is a non-GAAP measure. The company believes the presentation of information on an FX-adjusted basis is helpful to investors by making it easier to compare the company’s performance in one period to that of another period without the variability caused by fluctuations in currency exchange rates. | |||||||
| 2 | Attributable to common shareholders. Represents net income less earnings allocated to participating share awards and dividends on preferred shares. Refer to the statistical tables for more information. | |||||||
| 3 | Adjusted diluted earnings per common share, a non-GAAP measure, excludes the $0.66 per share impact of the gain from the sale of Accertify, Inc. recognized in the second quarter of 2024. See Appendix I for a reconciliation to EPS on a GAAP basis. Management believes adjusted EPS is useful in evaluating the ongoing operating performance of the company. | |||||||
| 4 | Net write-off rates are based on principal losses only (i.e., excluding interest and/or fees) and represent consumer and small business Card Member loans and receivables (net write-off rates based on principal losses only are unavailable for corporate). Refer to the statistical tables for more information and net write-off rates including interest and fees. | |||||||
| 5 | American Express received the highest score in the J.D. Power 2021-2025 Small Business Credit Card Satisfaction Studies, which measure small business owners’ and decision makers’ satisfaction with their primary credit card they use for their business. Visit jdpower.com/awards for more details. | |||||||
Years Ended December 31, | YoY% Inc/(Dec) | |||||||||||||
| 2025 | 2024 | |||||||||||||
GAAP Diluted EPS | $15.38 | $14.01 | 10% | |||||||||||
Accertify Gain on Sale (pretax) | — | 0.74 | ||||||||||||
Tax Impact of Accertify Gain on Sale | — | (0.08) | ||||||||||||
Accertify Gain on Sale (after tax) | — | $0.66 | ||||||||||||
Adjusted Diluted EPS Excluding the Impact of Accertify Gain | $15.38 | $13.35 | 15% | |||||||||||