.2 | |||||||||||||||||||
American Express Company | (Preliminary) | ||||||||||||||||||
Consolidated Statements of Income | |||||||||||||||||||
(Millions, except percentages and per share amounts) | |||||||||||||||||||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | |||||||||||
Non-interest revenues | |||||||||||||||||||
Discount revenue | $9,884 | $9,413 | $9,361 | $8,743 | $9,177 | 8 | $37,401 | $35,192 | 6 | ||||||||||
Net card fees | 2,629 | 2,551 | 2,480 | 2,333 | 2,245 | 17 | 9,993 | 8,449 | 18 | ||||||||||
Service fees and other revenue | 1,945 | 1,976 | 1,828 | 1,722 | 1,719 | 13 | 7,471 | 6,765 | 10 | ||||||||||
Total non-interest revenues | 14,458 | 13,940 | 13,669 | 12,798 | 13,141 | 10 | 54,865 | 50,406 | 9 | ||||||||||
Interest income | |||||||||||||||||||
Interest on loans | 6,064 | 5,970 | 5,648 | 5,552 | 5,503 | 10 | 23,234 | 21,095 | 10 | ||||||||||
Interest and dividends on investment securities | 17 | 15 | 17 | 14 | 18 | (6) | 63 | 86 | (27) | ||||||||||
Deposits with banks and other | 501 | 632 | 599 | 569 | 556 | (10) | 2,301 | 2,614 | (12) | ||||||||||
Total interest income | 6,582 | 6,617 | 6,264 | 6,135 | 6,077 | 8 | 25,598 | 23,795 | 8 | ||||||||||
Interest expense | |||||||||||||||||||
Deposits | 1,343 | 1,371 | 1,374 | 1,337 | 1,397 | (4) | 5,425 | 5,695 | (5) | ||||||||||
Long-term debt and other | 717 | 760 | 703 | 629 | 642 | 12 | 2,809 | 2,557 | 10 | ||||||||||
Total interest expense | 2,060 | 2,131 | 2,077 | 1,966 | 2,039 | 1 | 8,234 | 8,252 | — | ||||||||||
Net interest income | 4,522 | 4,486 | 4,187 | 4,169 | 4,038 | 12 | 17,364 | 15,543 | 12 | ||||||||||
Total revenues net of interest expense | 18,980 | 18,426 | 17,856 | 16,967 | 17,179 | 10 | 72,229 | 65,949 | 10 | ||||||||||
Provisions for credit losses | |||||||||||||||||||
Card Member receivables | 189 | 190 | 226 | 146 | 182 | 4 | 751 | 774 | (3) | ||||||||||
Card Member loans | 1,042 | 1,030 | 1,094 | 901 | 1,011 | 3 | 4,067 | 4,109 | (1) | ||||||||||
Other | 183 | 67 | 85 | 103 | 99 | 85 | 438 | 302 | 45 | ||||||||||
Total provisions for credit losses | 1,414 | 1,287 | 1,405 | 1,150 | 1,292 | 9 | 5,256 | 5,185 | 1 | ||||||||||
Total revenues net of interest expense after provisions for credit losses | 17,566 | 17,139 | 16,451 | 15,817 | 15,887 | 11 | 66,973 | 60,764 | 10 | ||||||||||
Expenses | |||||||||||||||||||
Card Member rewards | 4,805 | 4,608 | 4,618 | 4,378 | 4,430 | 8 | 18,409 | 16,599 | 11 | ||||||||||
Business development | 1,728 | 1,611 | 1,589 | 1,529 | 1,637 | 6 | 6,457 | 5,886 | 10 | ||||||||||
Card Member services | 1,951 | 1,477 | 1,301 | 1,328 | 1,278 | 53 | 6,057 | 4,782 | 27 | ||||||||||
Marketing | 1,612 | 1,599 | 1,555 | 1,486 | 1,614 | — | 6,252 | 6,040 | 4 | ||||||||||
Salaries and employee benefits | 2,505 | 2,239 | 2,152 | 2,120 | 2,102 | 19 | 9,016 | 8,198 | 10 | ||||||||||
Professional services | 669 | 623 | 591 | 541 | 698 | (4) | 2,424 | 2,274 | 7 | ||||||||||
Data processing and equipment | 810 | 751 | 720 | 705 | 805 | 1 | 2,986 | 2,888 | 3 | ||||||||||
Other, net | 396 | 406 | 375 | 400 | 567 | (30) | 1,577 | 1,202 | 31 | ||||||||||
Total expenses | 14,476 | 13,314 | 12,901 | 12,487 | 13,131 | 10 | 53,178 | 47,869 | 11 | ||||||||||
Pretax income | 3,090 | 3,825 | 3,550 | 3,330 | 2,756 | 12 | 13,795 | 12,895 | 7 | ||||||||||
Income tax provision | 628 | 923 | 665 | 746 | 586 | 7 | 2,962 | 2,766 | 7 | ||||||||||
Net income | $2,462 | $2,902 | $2,885 | $2,584 | $2,170 | 13 | $10,833 | $10,129 | 7 | ||||||||||
Net income attributable to common shareholders (A) | $2,429 | $2,868 | $2,852 | $2,552 | $2,139 | 14 | $10,701 | $9,995 | 7 | ||||||||||
Effective tax rate | 20.3% | 24.1% | 18.7% | 22.4% | 21.3% | 21.5% | 21.5% | ||||||||||||
Earnings Per Common Share | |||||||||||||||||||
Basic | |||||||||||||||||||
Net income attributable to common shareholders | $3.53 | $4.14 | $4.08 | $3.64 | $3.04 | 16 | $15.41 | $14.04 | 10 | ||||||||||
Average common shares outstanding | 687 | 692 | 698 | 701 | 703 | (2) | 695 | 712 | (2) | ||||||||||
Diluted | |||||||||||||||||||
Net income attributable to common shareholders | $3.53 | $4.14 | $4.08 | $3.64 | $3.04 | 16 | $15.38 | $14.01 | 10 | ||||||||||
Average common shares outstanding | 688 | 693 | 699 | 702 | 704 | (2) | 696 | 713 | (2) | ||||||||||
Cash dividends declared per common share | $0.82 | $0.82 | $0.82 | $0.82 | $0.70 | 17 | $3.28 | $2.80 | 17 | ||||||||||
American Express Company | (Preliminary) |
Consolidated Balance Sheets and Related Statistical Information | |
(Millions, except percentages, per share amounts and where indicated) |
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | ||||||||||||
Consolidated Balance Sheets | |||||||||||||||||
Assets | |||||||||||||||||
Cash & cash equivalents | $47,792 | $54,706 | $57,937 | $52,508 | $40,640 | 18 | |||||||||||
Card Member receivables, less reserves | 61,851 | 60,823 | 59,405 | 58,355 | 59,240 | 4 | |||||||||||
Card Member loans, less reserves | 145,923 | 138,946 | 136,508 | 133,611 | 133,995 | 9 | |||||||||||
Card Member loans held for sale | 2,457 | 2,424 | 2,405 | 776 | 758 | # | |||||||||||
Investment securities | 1,043 | 1,374 | 1,258 | 1,110 | 1,240 | (16) | |||||||||||
Other (B) | 40,986 | 39,277 | 38,043 | 35,884 | 35,588 | 15 | |||||||||||
Total assets | $300,052 | $297,550 | $295,556 | $282,244 | $271,461 | 11 | |||||||||||
Liabilities and Shareholders' Equity | |||||||||||||||||
Customer deposits | $152,488 | $149,883 | $149,386 | $146,396 | $139,413 | 9 | |||||||||||
Short-term borrowings | 1,371 | 1,446 | 1,493 | 1,559 | 1,374 | — | |||||||||||
Long-term debt | 56,387 | 57,787 | 58,202 | 51,236 | 49,715 | 13 | |||||||||||
Other (B) | 56,332 | 56,017 | 54,164 | 51,851 | 50,695 | 11 | |||||||||||
Total liabilities | 266,578 | 265,133 | 263,245 | 251,042 | 241,197 | 11 | |||||||||||
Shareholders' Equity | 33,474 | 32,417 | 32,311 | 31,202 | 30,264 | 11 | |||||||||||
Total liabilities and shareholders' equity | $300,052 | $297,550 | $295,556 | $282,244 | $271,461 | 11 | |||||||||||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | |||||||||
Related Statistical Information | |||||||||||||||||
Total loans and Card Member receivables (C) | $224,791 | $216,355 | $211,976 | $207,384 | $208,317 | 8 | $224,791 | $208,317 | 8 | ||||||||
Average Total loans and Card Member receivables (C) | $221,187 | $214,470 | $211,102 | $204,760 | $205,135 | 8 | $213,105 | $197,080 | 8 | ||||||||
Net interest yield (D) | 8.0% | 8.2% | 7.9% | 8.2% | 7.8% | 8.1% | 7.9% | ||||||||||
Return on average equity (E) | 33.9% | 35.9% | 36.3% | 33.6% | 34.6% | 33.9% | 34.6% | ||||||||||
Return on average common equity (E) | 35.3% | 37.3% | 37.8% | 35.0% | 36.1% | ||||||||||||
Book value per common share (dollars) | $46.45 | $44.76 | $44.16 | $42.28 | $40.88 | 14 | |||||||||||
American Express Company | (Preliminary) |
Consolidated Capital | |
(Millions, except percentages) | |
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | ||||||
Shares Outstanding | ||||||||||
Beginning of period | 689 | 696 | 701 | 702 | 704 | |||||
Repurchase of common shares | (2) | (7) | (5) | (2) | (3) | |||||
Net impact of employee benefit plans and others | — | — | — | 1 | 1 | |||||
End of period | 686 | 689 | 696 | 701 | 702 | |||||
Risk-Based Capital Ratios - Basel III | ||||||||||
Common Equity Tier 1/Risk Weighted Assets (RWA) | 10.5% | 10.5% | 10.6% | 10.7% | 10.5% | |||||
Tier 1 | 11.1% | 11.1% | 11.3% | 11.4% | 11.2% | |||||
Total | 13.1% | 13.1% | 13.2% | 13.4% | 13.2% | |||||
Common Equity Tier 1 | $27,268 | $26,222 | $26,121 | $25,624 | $24,860 | |||||
Tier 1 Capital | $28,888 | $27,848 | $27,752 | $27,260 | $26,405 | |||||
Tier 2 Capital | $5,025 | $4,915 | $4,858 | $4,774 | $4,722 | |||||
Total Capital | $33,913 | $32,763 | $32,610 | $32,034 | $31,127 | |||||
RWA | $259,448 | $250,642 | $246,140 | $239,562 | $235,775 | |||||
Tier 1 Leverage | 9.8% | 9.5% | 9.7% | 10.0% | 9.8% | |||||
Supplementary Leverage Ratio (SLR) | 8.3% | 8.1% | 8.3% | 8.5% | 8.3% | |||||
Average Total Assets to calculate the Tier 1 Leverage Ratio | $294,275 | $292,875 | $285,174 | $273,090 | $268,785 | |||||
Total Leverage Exposure to calculate SLR | $346,685 | $344,532 | $335,706 | $322,414 | $316,995 | |||||
American Express Company | (Preliminary) | |
Selected Card Related Statistical Information | ||
(Millions, except percentages and where indicated) |
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | ||||||||||
Network volumes (billions) | $506.2 | $479.2 | $472.0 | $439.6 | $464.0 | 9 | $1,897.0 | $1,764.8 | 7 | |||||||||
Billed business | $445.1 | $421.0 | $416.3 | $387.4 | $408.4 | 9 | $1,669.8 | $1,550.9 | 8 | |||||||||
Cards-in-force | 152.8 | 151.2 | 149.4 | 147.5 | 146.5 | 4 | 152.8 | 146.5 | 4 | |||||||||
Proprietary cards-in-force | 86.6 | 86.0 | 85.2 | 84.6 | 83.6 | 4 | 86.6 | 83.6 | 4 | |||||||||
Basic cards-in-force | 128.9 | 127.6 | 126.0 | 124.2 | 123.3 | 5 | 128.9 | 123.3 | 5 | |||||||||
Proprietary basic cards-in-force | 66.7 | 66.2 | 65.6 | 65.1 | 64.3 | 4 | 66.7 | 64.3 | 4 | |||||||||
Average proprietary basic Card Member spending (dollars) | $6,696 | $6,387 | $6,370 | $5,987 | $6,378 | 5 | $25,453 | $24,608 | 3 | |||||||||
Average fee per card (dollars) (F) | $122 | $119 | $117 | $111 | $108 | 13 | $117 | $103 | 14 | |||||||||
Proprietary new cards acquired | 2.9 | 3.2 | 3.1 | 3.4 | 3.0 | 12.5 | 13.0 |
American Express Company | (Preliminary) |
Network Volumes Related Growth |
YOY % change | ||||||||||||||||||||||||||
Reported | FX-Adjusted (G) | Reported | FX- Adjusted (G) | |||||||||||||||||||||||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | FY'25 | FY'25 | |||||||||||||||
Network volumes | 9% | 9% | 7% | 5% | 7% | 8% | 8% | 6% | 6% | 8% | 7% | 7% | ||||||||||||||
Billed business | 9 | 9 | 7 | 6 | 8 | 8 | 8 | 7 | 6 | 8 | 8 | 7 | ||||||||||||||
U.S. Consumer Services | 9 | 9 | 7 | 7 | 9 | n/a | n/a | n/a | n/a | n/a | 8 | n/a | ||||||||||||||
Commercial Services | 4 | 4 | 2 | 2 | 4 | 3 | 4 | 2 | 2 | 4 | 3 | 3 | ||||||||||||||
International Card Services | 17 | 14 | 15 | 9 | 11 | 12 | 13 | 12 | 13 | 15 | 14 | 13 | ||||||||||||||
Merchant industry billed business | ||||||||||||||||||||||||||
Goods & Services (G&S) spend (74% of Q4'25 billed business) | 9 | 9 | 8 | 6 | 7 | 8 | 9 | 7 | 7 | 8 | 8 | 8 | ||||||||||||||
T&E spend (26% of Q4'25 billed business) | 9 | 8 | 6 | 5 | 9 | 8 | 8 | 5 | 6 | 10 | 8 | 7 | ||||||||||||||
American Express Company | (Preliminary) | |
Selected Credit Related Statistical Information | ||
Card Member Loans and Card Member Receivables | ||
(Millions, except percentages) | ||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | ||||||||||
Card Member loans and receivables | ||||||||||||||||||
Card Member loans and receivables | $213,863 | $205,837 | $201,873 | $197,706 | $199,085 | 7 | $213,863 | $199,085 | 7 | |||||||||
Average Card Member loans and receivables | $210,440 | $204,145 | $201,175 | $195,262 | $196,254 | 7 | $202,975 | $188,971 | 7 | |||||||||
Net write-off rate (principal, interest and fees) (H) | 2.3% | 2.2% | 2.2% | 2.4% | 2.2% | 2.3% | 2.3% | |||||||||||
Net write-off rate (principal only) (H)(I) | 2.1% | 1.9% | 2.0% | 2.1% | 1.9% | 2.0% | 2.0% | |||||||||||
30+ days past due as a % of total (I) | 1.3% | 1.3% | 1.3% | 1.3% | 1.3% | 1.3% | 1.3% | |||||||||||
Card Member loans | ||||||||||||||||||
Total Card Member loans | $151,832 | $144,814 | $142,275 | $139,203 | $139,674 | 9 | $151,832 | $139,674 | 9 | |||||||||
Credit loss reserves | ||||||||||||||||||
Beginning balance | $5,868 | $5,767 | $5,592 | $5,679 | $5,588 | 5 | $5,679 | $5,118 | 11 | |||||||||
Provisions - principal, interest and fees | 1,042 | 1,030 | 1,094 | 901 | 1,011 | 3 | 4,067 | 4,109 | (1) | |||||||||
Net write-offs - principal less recoveries | (828) | (760) | (771) | (818) | (735) | 13 | (3,176) | (2,894) | 10 | |||||||||
Net write-offs - interest and fees | (180) | (168) | (167) | (178) | (159) | 13 | (692) | (621) | 11 | |||||||||
Other (J) | 7 | (1) | 19 | 8 | (26) | # | 31 | (33) | # | |||||||||
Ending balance | $5,909 | $5,868 | $5,767 | $5,592 | $5,679 | 4 | $5,909 | $5,679 | 4 | |||||||||
Reserve as a % of Card Member loans | 3.9% | 4.1% | 4.1% | 4.0% | 4.1% | 3.9% | 4.1% | |||||||||||
% of past due | 279% | 286% | 295% | 284% | 288% | 279% | 288% | |||||||||||
Net write-off rate (principal, interest and fees) (H) | 2.7% | 2.6% | 2.7% | 2.9% | 2.6% | 2.7% | 2.7% | |||||||||||
Net write-off rate (principal only) (H)(I) | 2.2% | 2.1% | 2.2% | 2.4% | 2.1% | 2.2% | 2.2% | |||||||||||
30+ days past due as a % of total (I) | 1.4% | 1.4% | 1.4% | 1.4% | 1.4% | 1.4% | 1.4% | |||||||||||
Card Member receivables | ||||||||||||||||||
Total Card Member receivables | $62,031 | $61,023 | $59,598 | $58,503 | $59,411 | 4 | $62,031 | $59,411 | 4 | |||||||||
Credit loss reserves | ||||||||||||||||||
Beginning balance | $200 | $193 | $148 | $171 | $156 | 28 | $171 | $174 | (2) | |||||||||
Provisions - principal and fees | 189 | 190 | 226 | 146 | 182 | 4 | 751 | 774 | (3) | |||||||||
Net write-offs - principal and fees less recoveries | (208) | (183) | (184) | (169) | (164) | 27 | (745) | (773) | (4) | |||||||||
Other (J) | (1) | — | 3 | — | (3) | (67) | 3 | (4) | # | |||||||||
Ending balance | $180 | $200 | $193 | $148 | $171 | 5 | $180 | $171 | 5 | |||||||||
Reserve as a % of Card Member receivables | 0.3% | 0.3% | 0.3% | 0.3% | 0.3% | 0.3% | 0.3% | |||||||||||
Net write-off rate (principal and fees) (H) | 1.3% | 1.2% | 1.2% | 1.2% | 1.1% | 1.2% | 1.3% | |||||||||||
Net write-off rate (principal only) (H)(I) | 1.5% | 1.3% | 1.4% | 1.3% | 1.2% | 1.4% | 1.5% | |||||||||||
30+ days past due as a % of total (I) | 0.9% | 1.0% | 0.9% | 1.0% | 0.9% | 0.9% | 0.9% | |||||||||||
# - Denotes a variance of 100 percent or more. |
American Express Company | (Preliminary) | |
Selected Credit Related Statistical Information | ||
Other Loans and Other Receivables | ||
(Millions, except percentages) | ||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | ||||||||||
Other loans | ||||||||||||||||||
Total other loans | $10,928 | $10,518 | $10,103 | $9,678 | $9,232 | 18 | $10,928 | $9,232 | 18 | |||||||||
Credit loss reserves | ||||||||||||||||||
Beginning balance | $287 | $272 | $244 | $194 | $154 | 86 | $194 | $126 | 54 | |||||||||
Provisions | 90 | 62 | 78 | 105 | 94 | (4) | 335 | 256 | 31 | |||||||||
Net write-offs (principal only) | (52) | (45) | (48) | (53) | (51) | 2 | (198) | (180) | 10 | |||||||||
Net write-offs (interest and fees only) | (2) | (2) | (3) | (2) | (2) | — | (9) | (7) | 29 | |||||||||
Other (J) | — | — | 1 | — | (1) | # | 1 | (1) | # | |||||||||
Ending balance | $323 | $287 | $272 | $244 | $194 | 66 | $323 | $194 | 66 | |||||||||
Reserve as a % of other loans | 3.0% | 2.7% | 2.7% | 2.5% | 2.1% | 3.0% | 2.1% | |||||||||||
Other receivables | ||||||||||||||||||
Total other receivables | $4,596 | $4,019 | $4,056 | $3,752 | $3,587 | 28 | $4,596 | $3,587 | 28 | |||||||||
Credit loss reserves | ||||||||||||||||||
Beginning balance | $20 | $19 | $23 | $27 | $49 | (59) | $27 | $27 | — | |||||||||
Provisions | 69 | 5 | 7 | (2) | 5 | # | 79 | 46 | 72 | |||||||||
Net write-offs | (3) | (3) | (10) | (3) | (28) | (89) | (20) | (44) | (55) | |||||||||
Other (J) | — | (1) | (1) | 1 | 1 | # | — | (2) | # | |||||||||
Ending balance | $86 | $20 | $19 | $23 | $27 | # | $86 | $27 | # | |||||||||
Reserve as a % of other receivables | 1.9% | 0.5% | 0.5% | 0.6% | 0.8% | 1.9% | 0.8% |
American Express Company | (Preliminary) | |||
Selected Income Statement Information by Segment | ||||
(Millions, except percentages) | ||||
U.S. Consumer Services (USCS) | Commercial Services (CS) | International Card Services (ICS) | Global Merchant and Network Services (GMNS) | Corporate and Other | Consolidated | |||||||
Q4'25 | ||||||||||||
Non-interest revenues | $5,904 | $3,526 | $3,192 | $1,858 | $(22) | $14,458 | ||||||
Interest income | 4,072 | 1,333 | 666 | 9 | 502 | 6,582 | ||||||
Interest expense | 820 | 461 | 362 | (172) | 589 | 2,060 | ||||||
Total revenues net of interest expense | 9,156 | 4,398 | 3,496 | 2,039 | (109) | 18,980 | ||||||
Total provisions for credit losses | 773 | 359 | 211 | 70 | 1 | 1,414 | ||||||
Total revenues net of interest expense after provisions for credit losses | 8,383 | 4,039 | 3,285 | 1,969 | (110) | 17,566 | ||||||
Card Member rewards, business development and Card Member services | 4,563 | 1,900 | 1,674 | 341 | 6 | 8,484 | ||||||
Marketing | 797 | 350 | 347 | 116 | 2 | 1,612 | ||||||
Salaries and employee benefits and other operating expenses | 1,473 | 952 | 948 | 628 | 379 | 4,380 | ||||||
Total expenses | 6,833 | 3,202 | 2,969 | 1,085 | 387 | 14,476 | ||||||
Pretax income (loss) | $1,550 | $837 | $316 | $884 | $(497) | $3,090 | ||||||
Q4'24 | ||||||||||||
Non-interest revenues | $5,314 | $3,388 | $2,725 | $1,723 | $(9) | $13,141 | ||||||
Interest income | 3,753 | 1,176 | 583 | 11 | 554 | 6,077 | ||||||
Interest expense | 815 | 442 | 318 | (160) | 624 | 2,039 | ||||||
Total revenues net of interest expense | 8,252 | 4,122 | 2,990 | 1,894 | (79) | 17,179 | ||||||
Total provisions for credit losses | 784 | 311 | 194 | 6 | (3) | 1,292 | ||||||
Total revenues net of interest expense after provisions for credit losses | 7,468 | 3,811 | 2,796 | 1,888 | (76) | 15,887 | ||||||
Card Member rewards, business development and Card Member services | 3,816 | 1,751 | 1,442 | 322 | 14 | 7,345 | ||||||
Marketing | 813 | 360 | 306 | 130 | 5 | 1,614 | ||||||
Salaries and employee benefits and other operating expenses | 1,294 | 886 | 1,014 | 583 | 395 | 4,172 | ||||||
Total expenses | 5,923 | 2,997 | 2,762 | 1,035 | 414 | 13,131 | ||||||
Pretax income (loss) | $1,545 | $814 | $34 | $853 | $(490) | $2,756 | ||||||
YOY % change | ||||||||||||
Non-interest revenues | 11 | 4 | 17 | 8 | # | 10 | ||||||
Interest income | 8 | 13 | 14 | (18) | (9) | 8 | ||||||
Interest expense | 1 | 4 | 14 | (8) | (6) | 1 | ||||||
Total revenues net of interest expense | 11 | 7 | 17 | 8 | (38) | 10 | ||||||
Total provisions for credit losses | (1) | 15 | 9 | # | # | 9 | ||||||
Total revenues net of interest expense after provisions for credit losses | 12 | 6 | 17 | 4 | (45) | 11 | ||||||
Card Member rewards, business development and Card Member services | 20 | 9 | 16 | 6 | (57) | 16 | ||||||
Marketing | (2) | (3) | 13 | (11) | (60) | — | ||||||
Salaries and employee benefits and other operating expenses | 14 | 7 | (7) | 8 | (4) | 5 | ||||||
Total expenses | 15 | 7 | 7 | 5 | (7) | 10 | ||||||
Pretax income (loss) | — | 3 | # | 4 | (1) | 12 |
# - Denotes a variance of 100 percent or more. | ||||||||||||||||
U.S. Consumer Services | (Preliminary) | |
Selected Income Statement and Statistical Information | ||
(Millions, except percentages and where indicated) | ||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | ||||||||||
Non-interest revenues | $5,904 | $5,620 | $5,540 | $5,243 | $5,314 | 11 | $22,307 | $20,137 | 11 | |||||||||
Interest income | 4,072 | 4,025 | 3,795 | 3,763 | 3,753 | 8 | 15,655 | 14,430 | 8 | |||||||||
Interest expense | 820 | 789 | 782 | 757 | 815 | 1 | 3,148 | 3,140 | — | |||||||||
Net interest income | 3,252 | 3,236 | 3,013 | 3,006 | 2,938 | 11 | 12,507 | 11,290 | 11 | |||||||||
Total revenues net of interest expense | 9,156 | 8,856 | 8,553 | 8,249 | 8,252 | 11 | 34,814 | 31,427 | 11 | |||||||||
Total provisions for credit losses | 773 | 734 | 829 | 631 | 784 | (1) | 2,967 | 3,029 | (2) | |||||||||
Total revenues net of interest expense after provisions for credit losses | 8,383 | 8,122 | 7,724 | 7,618 | 7,468 | 12 | 31,847 | 28,398 | 12 | |||||||||
Card Member rewards, business development and Card Member services | 4,563 | 4,145 | 3,967 | 3,882 | 3,816 | 20 | 16,557 | 14,329 | 16 | |||||||||
Marketing | 797 | 825 | 800 | 765 | 813 | (2) | 3,187 | 3,051 | 4 | |||||||||
Salaries and employee benefits and other operating expenses | 1,473 | 1,300 | 1,281 | 1,239 | 1,294 | 14 | 5,293 | 4,641 | 14 | |||||||||
Total expenses | 6,833 | 6,270 | 6,048 | 5,886 | 5,923 | 15 | 25,037 | 22,021 | 14 | |||||||||
Pretax segment income | $1,550 | $1,852 | $1,676 | $1,732 | $1,545 | — | $6,810 | $6,377 | 7 | |||||||||
Billed business (billions) | $189.2 | $177.5 | $176.5 | $164.3 | $174.0 | 9 | $707.5 | $654.8 | 8 | |||||||||
Proprietary cards-in-force | 48.3 | 47.8 | 47.3 | 46.8 | 46.3 | 4 | 48.3 | 46.3 | 4 | |||||||||
Proprietary basic cards-in-force | 34.1 | 33.7 | 33.4 | 33.0 | 32.5 | 5 | 34.1 | 32.5 | 5 | |||||||||
Average proprietary basic Card Member spending (dollars) | $5,574 | $5,291 | $5,322 | $5,014 | $5,387 | 3 | $21,215 | $20,707 | 2 | |||||||||
Segment assets | $122,968 | $115,330 | $113,876 | $110,886 | $114,228 | 8 | $122,968 | $114,228 | 8 | |||||||||
Card Member loans and receivables | ||||||||||||||||||
Card Member loans and receivables | $114,368 | $106,969 | $105,784 | $102,896 | $107,051 | 7 | $114,368 | $107,051 | 7 | |||||||||
Average Card Member loans and receivables | $110,161 | $106,753 | $104,488 | $103,237 | $102,752 | 7 | $106,377 | $98,928 | 8 | |||||||||
Net write-off rate (principal, interest and fees) (H) | 2.6% | 2.3% | 2.4% | 2.7% | 2.4% | 2.5% | 2.5% | |||||||||||
Net write-off rate (principal only) (H) | 2.1% | 1.8% | 1.9% | 2.2% | 2.0% | 2.0% | 2.1% | |||||||||||
30+ days past due as a % of total | 1.3% | 1.3% | 1.2% | 1.3% | 1.3% | 1.3% | 1.3% | |||||||||||
Card Member loans | ||||||||||||||||||
Total loans | $100,171 | $94,142 | $92,620 | $90,072 | $92,632 | 8 | $100,171 | $92,632 | 8 | |||||||||
Net write-off rate (principal, interest and fees) (H) | 2.7% | 2.4% | 2.6% | 3.0% | 2.6% | 2.7% | 2.7% | |||||||||||
Net write-off rate (principal only) (H) | 2.1% | 2.0% | 2.1% | 2.4% | 2.1% | 2.1% | 2.2% | |||||||||||
30+ days past due as a % of total | 1.3% | 1.4% | 1.3% | 1.4% | 1.4% | 1.3% | 1.4% | |||||||||||
Card Member receivables | ||||||||||||||||||
Total receivables | $14,197 | $12,827 | $13,164 | $12,824 | $14,419 | (2) | $14,197 | $14,419 | (2) | |||||||||
Net write-off rate (principal and fees) (H) | 1.8% | 0.9% | 0.8% | 0.8% | 0.9% | 1.1% | 1.2% | |||||||||||
Net write-off rate (principal only) (H) | 1.6% | 0.8% | 0.7% | 0.7% | 0.8% | 0.9% | 1.1% | |||||||||||
30+ days past due as a % of total | 0.7% | 1.0% | 0.7% | 0.7% | 0.6% | 0.7% | 0.6% | |||||||||||
Commercial Services | (Preliminary) | |||||||||||||||||
Selected Income Statement and Statistical Information | ||||||||||||||||||
(Millions, except percentages and where indicated) | ||||||||||||||||||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | ||||||||||
Non-interest revenues | $3,526 | $3,441 | $3,422 | $3,265 | $3,388 | 4 | $13,654 | $13,219 | 3 | |||||||||
Interest income | 1,333 | 1,302 | 1,240 | 1,202 | 1,176 | 13 | 5,077 | 4,374 | 16 | |||||||||
Interest expense | 461 | 462 | 450 | 432 | 442 | 4 | 1,805 | 1,734 | 4 | |||||||||
Net interest income | 872 | 840 | 790 | 770 | 734 | 19 | 3,272 | 2,640 | 24 | |||||||||
Total revenues net of interest expense | 4,398 | 4,281 | 4,212 | 4,035 | 4,122 | 7 | 16,926 | 15,859 | 7 | |||||||||
Total provisions for credit losses | 359 | 332 | 360 | 329 | 311 | 15 | 1,380 | 1,389 | (1) | |||||||||
Total revenues net of interest expense after provisions for credit losses | 4,039 | 3,949 | 3,852 | 3,706 | 3,811 | 6 | 15,546 | 14,470 | 7 | |||||||||
Card Member rewards, business development and Card Member services | 1,900 | 1,730 | 1,790 | 1,746 | 1,751 | 9 | 7,166 | 6,504 | 10 | |||||||||
Marketing | 350 | 313 | 331 | 337 | 360 | (3) | 1,331 | 1,319 | 1 | |||||||||
Salaries and employee benefits and other operating expenses | 952 | 816 | 826 | 787 | 886 | 7 | 3,381 | 3,142 | 8 | |||||||||
Total expenses | 3,202 | 2,859 | 2,947 | 2,870 | 2,997 | 7 | 11,878 | 10,965 | 8 | |||||||||
Pretax segment income | $837 | $1,090 | $905 | $836 | $814 | 3 | $3,668 | $3,505 | 5 | |||||||||
Billed business (billions) | $140.9 | $136.3 | $135.5 | $129.2 | $136.0 | 4 | $541.9 | $526.5 | 3 | |||||||||
Proprietary cards-in-force | 15.3 | 15.4 | 15.4 | 15.5 | 15.4 | - | 15.3 | 15.4 | - | |||||||||
Average proprietary basic Card Member spending (dollars) | $9,151 | $8,833 | $8,782 | $8,380 | $8,804 | 4 | $35,153 | $34,130 | 3 | |||||||||
Segment assets | $63,168 | $64,305 | $62,152 | $62,012 | $58,969 | 7 | $63,168 | $58,969 | 7 | |||||||||
Card Member loans and receivables | ||||||||||||||||||
Card Member loans and receivables | $56,086 | $57,379 | $55,098 | $57,412 | $54,592 | 3 | $56,086 | $54,592 | 3 | |||||||||
Average Card Member loans and receivables | $57,689 | $56,444 | $57,113 | $55,538 | $56,269 | 3 | $56,711 | $54,362 | 4 | |||||||||
Net write-off rate (principal, interest and fees) (H) | 2.2% | 2.2% | 2.2% | 2.2% | 2.0% | 2.2% | 2.0% | |||||||||||
Net write-off rate (principal only) (H)(I) | 2.3% | 2.3% | 2.3% | 2.4% | 2.1% | 2.3% | 2.2% | |||||||||||
30+ days past due as a % of total (I) | 1.5% | 1.5% | 1.5% | 1.5% | 1.5% | 1.5% | 1.5% | |||||||||||
Card Member loans | ||||||||||||||||||
Total loans | $30,833 | $30,691 | $30,143 | $31,240 | $29,647 | 4 | $30,833 | $29,647 | 4 | |||||||||
Net write-off rate (principal, interest and fees) (H) | 3.1% | 3.1% | 2.9% | 3.0% | 2.7% | 3.0% | 2.7% | |||||||||||
Net write-off rate (principal only) (H) | 2.7% | 2.6% | 2.5% | 2.6% | 2.3% | 2.6% | 2.3% | |||||||||||
30+ days past due as a % of total | 1.7% | 1.6% | 1.6% | 1.6% | 1.5% | 1.7% | 1.5% | |||||||||||
Card Member receivables | ||||||||||||||||||
Total receivables | $25,253 | $26,688 | $24,955 | $26,172 | $24,945 | 1 | $25,253 | $24,945 | 1 | |||||||||
Net write-off rate (principal and fees) (H) | 1.1% | 1.1% | 1.2% | 1.3% | 1.1% | 1.2% | 1.3% | |||||||||||
Net write-off rate (principal only) - small business (H) | 1.6% | 1.5% | 1.9% | 1.9% | 1.6% | 1.7% | 1.9% | |||||||||||
30+ days past due as a % of total - small business | 1.2% | 1.1% | 1.2% | 1.3% | 1.3% | 1.2% | 1.3% | |||||||||||
90+ days past billing as a % of total - corporate | 0.5% | 0.4% | 0.4% | 0.4% | 0.4% | 0.5% | 0.4% | |||||||||||
International Card Services | (Preliminary) | |
Selected Income Statement and Statistical Information | ||
(Millions, except percentages and where indicated) | ||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | ||||||||||
Non-interest revenues | $3,192 | $3,034 | $2,947 | $2,646 | $2,725 | 17 | $11,819 | $10,369 | 14 | |||||||||
Interest income | 666 | 652 | 620 | 596 | 583 | 14 | 2,534 | 2,331 | 9 | |||||||||
Interest expense | 362 | 350 | 335 | 306 | 318 | 14 | 1,353 | 1,239 | 9 | |||||||||
Net interest income | 304 | 302 | 285 | 290 | 265 | 15 | 1,181 | 1,092 | 8 | |||||||||
Total revenues net of interest expense | 3,496 | 3,336 | 3,232 | 2,936 | 2,990 | 17 | 13,000 | 11,461 | 13 | |||||||||
Total provisions for credit losses | 211 | 218 | 210 | 192 | 194 | 9 | 831 | 726 | 14 | |||||||||
Total revenues net of interest expense after provisions for credit losses | 3,285 | 3,118 | 3,022 | 2,744 | 2,796 | 17 | 12,169 | 10,735 | 13 | |||||||||
Card Member rewards, business development and Card Member services | 1,674 | 1,512 | 1,452 | 1,312 | 1,442 | 16 | 5,950 | 5,243 | 13 | |||||||||
Marketing | 347 | 350 | 322 | 300 | 306 | 13 | 1,319 | 1,235 | 7 | |||||||||
Salaries and employee benefits and other operating expenses | 948 | 815 | 783 | 751 | 1,014 | (7) | 3,297 | 3,226 | 2 | |||||||||
Total expenses | 2,969 | 2,677 | 2,557 | 2,363 | 2,762 | 7 | 10,566 | 9,704 | 9 | |||||||||
Pretax segment income | $316 | $441 | $465 | $381 | $34 | # | $1,603 | $1,031 | 55 | |||||||||
Billed business (billions) | $114.3 | $106.9 | $103.9 | $92.9 | $97.7 | 17 | $418.0 | $366.9 | 14 | |||||||||
Proprietary cards-in-force | 23.0 | 22.8 | 22.5 | 22.3 | 21.9 | 5 | 23.0 | 21.9 | 5 | |||||||||
Proprietary basic cards-in-force | 17.2 | 17.0 | 16.9 | 16.7 | 16.4 | 5 | 17.2 | 16.4 | 5 | |||||||||
Average proprietary basic Card Member spending (dollars) | $6,675 | $6,307 | $6,197 | $5,619 | $6,003 | 11 | $24,822 | $22,965 | 8 | |||||||||
Segment assets | $50,089 | $47,253 | $46,500 | $42,620 | $42,879 | 17 | $50,089 | $42,879 | 17 | |||||||||
Card Member loans and receivables | ||||||||||||||||||
Card Member loans and receivables | $43,409 | $41,488 | $40,991 | $37,398 | $37,442 | 16 | $43,409 | $37,442 | 16 | |||||||||
Average Card Member loans and receivables | $42,590 | $40,948 | $39,573 | $36,487 | $37,233 | 14 | $39,886 | $35,681 | 12 | |||||||||
Net write-off rate (principal, interest and fees) (H) | 1.9% | 2.0% | 2.0% | 1.8% | 1.7% | 1.9% | 1.9% | |||||||||||
Net write-off rate (principal only) (H)(I) | 1.7% | 1.8% | 1.8% | 1.7% | 1.6% | 1.8% | 1.8% | |||||||||||
30+ days past due as a % of total (I) | 1.1% | 1.1% | 1.1% | 1.1% | 1.0% | 1.1% | 1.0% | |||||||||||
Card Member loans - consumer and small business | ||||||||||||||||||
Total loans | $20,828 | $19,981 | $19,512 | $17,891 | $17,395 | 20 | $20,828 | $17,395 | 20 | |||||||||
Net write-off rate (principal, interest and fees) (H) | 2.4% | 2.5% | 2.5% | 2.3% | 2.3% | 2.4% | 2.5% | |||||||||||
Net write-off rate (principal only) (H) | 2.0% | 2.1% | 2.1% | 2.0% | 1.9% | 2.0% | 2.1% | |||||||||||
30+ days past due as a % of total | 1.2% | 1.2% | 1.2% | 1.2% | 1.2% | 1.2% | 1.2% | |||||||||||
Card Member receivables | ||||||||||||||||||
Total receivables | $22,581 | $21,508 | $21,479 | $19,507 | $20,047 | 13 | $22,581 | $20,047 | 13 | |||||||||
Net write-off rate (principal and fees) (H) | 1.4% | 1.5% | 1.5% | 1.3% | 1.3% | 1.4% | 1.4% | |||||||||||
Net write-off rate (principal only) - consumer and small business (H) | 1.4% | 1.6% | 1.5% | 1.3% | 1.3% | 1.5% | 1.5% | |||||||||||
30+ days past due as a % of total - consumer and small business | 0.9% | 1.0% | 1.0% | 1.0% | 0.8% | 0.9% | 0.8% | |||||||||||
90+ days past billing as a % of total - corporate | 0.5% | 0.3% | 0.4% | 0.4% | 0.4% | 0.5% | 0.4% | |||||||||||
Global Merchant and Network Services | (Preliminary) | |||||||||||||||||
Selected Income Statement and Statistical Information | ||||||||||||||||||
(Millions, except percentages and where indicated) | ||||||||||||||||||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | YOY % change | FY'25 | FY'24 | YOY % change | ||||||||||
Non-interest revenues | $1,858 | $1,782 | $1,758 | $1,660 | $1,723 | 8 | $7,058 | $6,729 | 5 | |||||||||
Interest income | 9 | 9 | 10 | 12 | 11 | (18) | 40 | 52 | (23) | |||||||||
Interest expense | (172) | (181) | (165) | (143) | (160) | (8) | (661) | (703) | 6 | |||||||||
Net interest income | 181 | 190 | 175 | 155 | 171 | 6 | 701 | 755 | (7) | |||||||||
Total revenues net of interest expense | 2,039 | 1,972 | 1,933 | 1,815 | 1,894 | 8 | 7,759 | 7,484 | 4 | |||||||||
Total provisions for credit losses | 70 | 5 | 5 | (2) | 6 | # | 78 | 42 | 86 | |||||||||
Total revenues net of interest expense after provisions for credit losses | 1,969 | 1,967 | 1,928 | 1,817 | 1,888 | 4 | 7,681 | 7,442 | 3 | |||||||||
Business development and Card Member services | 341 | 298 | 288 | 283 | 322 | 6 | 1,210 | 1,148 | 5 | |||||||||
Marketing | 116 | 105 | 96 | 76 | 130 | (11) | 393 | 411 | (4) | |||||||||
Salaries and employee benefits and other operating expenses | 628 | 524 | 490 | 468 | 583 | 8 | 2,110 | 1,485 | 42 | |||||||||
Total expenses | 1,085 | 927 | 874 | 827 | 1,035 | 5 | 3,713 | 3,044 | 22 | |||||||||
Pretax segment income | $884 | $1,040 | $1,054 | $990 | $853 | 4 | $3,968 | $4,398 | (10) | |||||||||
Total network volumes (billions) | $506.2 | $479.2 | $472.0 | $439.6 | $464.0 | 9 | $1,897.0 | $1,764.8 | 7 | |||||||||
Segment assets | $18,686 | $18,879 | $18,324 | $18,083 | $17,712 | 5 | $18,686 | $17,712 | 5 | |||||||||
American Express Company | (Preliminary) | |
Appendix I | ||
Components of Return on Average Equity (ROE) and Return on Average Common Equity (ROCE) | ||
(Millions, except percentages) | ||
Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | FY'25 | FY'24 | ||||||||
ROE | ||||||||||||||
Annualized Net income | $10,833 | $11,608 | $11,540 | $10,336 | $10,129 | $10,833 | $10,129 | |||||||
Average shareholders' equity | $31,934 | $32,364 | $31,756 | $30,733 | $29,266 | $31,934 | $29,266 | |||||||
Return on average equity (E) | 33.9% | 35.9% | 36.3% | 33.6% | 34.6% | 33.9% | 34.6% | |||||||
Reconciliation of ROCE | ||||||||||||||
Annualized Net income | $10,833 | $11,608 | $11,540 | $10,336 | $10,129 | |||||||||
Preferred share dividends and equity related adjustments | 58 | 58 | 58 | 57 | 58 | |||||||||
Earnings allocated to participating share awards and other | 74 | 82 | 75 | 69 | 76 | |||||||||
Net income attributable to common shareholders | $10,701 | $11,468 | $11,407 | $10,210 | $9,995 | |||||||||
Average shareholders' equity | $31,934 | $32,364 | $31,756 | $30,733 | $29,266 | |||||||||
Average preferred shares | 1,584 | 1,584 | 1,584 | 1,584 | 1,584 | |||||||||
Average common shareholders' equity | $30,350 | $30,780 | $30,172 | $29,149 | $27,682 | |||||||||
Return on average common equity (E) | 35.3% | 37.3% | 37.8% | 35.0% | 36.1% | |||||||||
Appendix II | (Preliminary) | ||||||
The financial measures in the preceding tables are presented on a basis prepared in conformity with accounting principles generally accepted in the United States of America (GAAP), unless otherwise indicated. Certain reclassifications of prior period amounts have been made to conform to the current period presentation. Amounts presented in the preceding tables may not sum and percentages may not recalculate due to rounding. | ||
(A) | Represents net income, less (i) earnings allocated to participating share awards of $18 million, $20 million, $18 million, $18 million and $17 million in Q4'25, Q3'25, Q2'25, Q1'25 and Q4'24, respectively; and (ii) dividends on preferred shares of $15 million, $14 million, $15 million, $14 million and $14 million in Q4'25, Q3'25, Q2'25, Q1'25 and Q4'24, respectively. | |
(B) | Within assets, "other" includes the following items as presented in our Consolidated Balance Sheets: Other loans, less reserves for credit losses, Premises and equipment and Other assets (including Other receivables); and within liabilities, "other" includes the following items: Accounts payable and Other liabilities. | |
(C) | Total loans reflects Card Member loans and Other loans. | |
(D) | Net interest yield on average Total loans and Card Member receivables represents net interest income, computed on an annualized basis, divided by average Card Member loans, Card Member loans Held for Sale, Other loans and Card Member receivables. Reserves and net write-offs related to uncollectible interest are recorded through provision for credit losses and are thus not included in the net interest yield calculation. | |
(E) | Return on Average Equity (ROE) is calculated by dividing annualized net income for the period by average shareholders' equity for the period. Return on Average Common Equity (ROCE) is calculated by dividing annualized net income attributable to common shareholders for the period by average common shareholders' equity for the period. | |
(F) | Average fee per card is computed on an annualized basis based on proprietary net card fees divided by average proprietary total cards-in-force. | |
(G) | FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of conversion into U.S. dollars (e.g., assumes the foreign exchange rates used to determine results for the current period apply to the corresponding prior year period against which such results are being compared). | |
(H) | Our practice is to include uncollectible interest and/or fees as part of our total provision for credit losses and we therefore present a net write-off rate including principal, interest and/or fees. We also present a net write-off rate based on principal losses only to be consistent with industry convention. | |
(I) | Net write-off rate for principal losses only and 30+ days past due metrics represent consumer and small business, and are not available for corporate due to system constraints. | |
(J) | Other includes foreign currency impact on balance sheet re-measurement and translation. | |
As used in the preceding tables and/or in our full year and fourth quarter of 2025 earnings release, investor presentation slides or investor conference call: | ||
Billed business (Card Member spending) — Represents transaction volumes (including cash advances) on payment products issued by American Express. | ||
Cards-in-force — Represents the number of cards that are issued and outstanding by American Express (proprietary cards-in-force) and cards issued and outstanding under network partnership agreements with banks and other institutions, except for retail cobrand cards issued by network partners that had no out-of-store spending activity during the prior twelve months. Basic cards-in-force excludes supplemental cards issued on consumer accounts. Cards-in-force is useful in understanding the size of our Card Member base. | ||
Locations in force (LIF) — Represents proprietary and partner acquired merchant locations where the merchant is enabled to accept American Express. LIF estimates incorporate data provided to us by certain third parties and include merchants that accept American Express through payment facilitators and merchants that accept American Express through digital wallets in China. | ||
Network volumes — Represents the total of billed business and processed volumes. | ||
Operating expenses — Represents salaries and employee benefits, professional services, data processing and equipment, and other expenses. | ||
Processed volumes — Represents transaction volumes (including cash advances) on cards issued under network partnership agreements with banks and other institutions, including joint ventures, as well as alternative payment solutions facilitated by American Express. | ||
Proprietary new cards acquired — Represents the number of new cards issued by American Express during the referenced period, net of replacement cards. Proprietary new cards acquired is useful as a measure of the effectiveness of our customer acquisition strategy. | ||
Reserve build (release) — Represents the portion of the provisions for credit losses for the period related to increasing or decreasing reserves for credit losses as a result of, among other things, changes in volumes, macroeconomic outlook, portfolio composition and credit quality of portfolios. Reserve build represents the amount by which the provision for credit losses exceeds net write-offs, while reserve release represents the amount by which net write-offs exceed the provision for credit losses. | ||
Variable customer engagement costs (VCE) — Represents the aggregate of Card Member rewards, business development, and Card Member services expenses. | ||
Refer to the “Glossary of Selected Terminology” in our Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission for definitions of certain other terms used. | ||