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News Release

For further information, please contact:

5790 Widewaters Parkway, DeWitt, N.Y. 13214

Marya Burgio Wlos, EVP & Chief Financial Officer

Office: (315) 299-2946

 

Community Financial System, Inc. Reports Fourth Quarter And Full Year 2025 Results

 

SYRACUSE, N.Y. — January 27, 2026 — Community Financial System, Inc. (the “Company”) (NYSE: CBU) reported fourth quarter and full year 2025 results. The results are available within the “News” section of the Company's investor relations website or directly at https://communityfinancialsystem.com/Q4-2025-CBU-Earnings-Release.

 

Company management will host a conference call at 11:00 a.m. (ET) today, January 27, 2026, to discuss the fourth quarter and full year 2025 results. The conference call can be accessed via webcast at https://app.webinar.net/5l1qd0vnwKo or via dial-in at 1-833-630-0464 (United States) or 1-412-317-1809 (International).

 

About Community Financial System, Inc.

 

Community Financial System, Inc. is a diversified financial services company that is focused on four main business lines – banking services, employee benefit services, insurance services and wealth management services. Its banking subsidiary, Community Bank, N.A., is among the country’s 100 largest banking institutions with over $17 billion in assets and operates approximately 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, Western Massachusetts and Southern New Hampshire. The Company’s Benefit Plans Administrative Services, Inc. subsidiary is a leading provider of employee benefits administration, trust services, collective investment fund administration, and actuarial consulting services to customers on a national scale. The Company’s OneGroup NY, Inc. subsidiary is a top 68 U.S. insurance agency. The Company also offers comprehensive financial planning, trust administration and wealth management services through its Nottingham Financial Group operating unit. The Company is listed on the New York Stock Exchange and the Company’s stock trades under the symbol CBU. For more information about the Company and each of its four main business lines visit https://communityfinancialsystem.com.

 

 

 

 

News Release

For further information, please contact:

5790 Widewaters Parkway, DeWitt, N.Y. 13214

Marya Burgio Wlos, EVP & Chief Financial Officer

Office: (315) 299-2946

 

Community Financial System, Inc. Reports Fourth Quarter And Full Year 2025 Results

 

SYRACUSE, N.Y. — January 27, 2026

 

Community Financial System, Inc. (the “Company”) (NYSE: CBU) reported net income of $54.4 million, or $1.03 per share, for the fourth quarter of 2025 and $210.5 million, or $3.97 per share, for full year 2025.

The Company also reported operating net income1 of $59.5 million, or $1.12 per share, for the fourth quarter of 2025 and $225.1 million, or $4.24 per share, for full year 2025.

 

“Our Company continued its strong revenue performance across all businesses. In addition, our quarterly operating diluted earnings per share1 result of $1.12 represents a third consecutive quarter of record results. This accomplishment was driven by margin expansion in our banking business along with increases in revenues and improvements in core operating performance in our employee benefit services and wealth management services businesses, which more than offset seasonal headwinds in our insurance services business,” commented Dimitar A. Karaivanov, President and CEO.

 

“Throughout 2025 the Company continued to execute on its focus to deliver sustainable growth and above-average returns with below-average risk, achieving a full-year operating return on assets1 of 1.34% and 16% growth in operating diluted earnings per share1. These results were achieved while making very meaningful and visible investments including opening 15 new branches and completing two strategic transactions: the acquisition of 7 branch locations from Santander Bank, N.A., which accelerates our expansion in the Greater Lehigh Valley and a minority investment in Leap Holdings, Inc., which complements our insurance services business. We were also pleased to recently announce an agreement to acquire ClearPoint Federal Bank & Trust which will significantly expand the revenue and offerings of our wealth management services business. Collectively, these initiatives underscore our commitment to scale as a diversified financial services company and we are well positioned for another year of strong earnings growth in 2026.”

 

Fourth Quarter 2025 Performance Quarter-over-
Quarter Increase
(Decrease)
Year-over-Year
Increase (Decrease)
Dollars in thousands, except per share data

4th Qtr

2025

3rd Qtr

2025

4th Qtr

2024

$ % $ %
Operating Performance Diluted Earnings Per Share $1.03 $1.04 $0.94 ($0.01) (1.0%) $0.09 9.6%
Operating Diluted Earnings Per Share1 1.12 1.09 1.00 0.03 2.8% 0.12 12.0%
Operating Pre-Tax, Pre-Provision Net Revenue Per Share1 1.58 1.56 1.40 0.02 1.3% 0.18 12.9%
                 
Return Metrics Return on Assets 1.26% 1.30% 1.21% - (0.04%) - 0.05%
Operating Return on Assets1 1.38% 1.38% 1.29% - 0.00% - 0.09%
Return on Equity 11.04% 11.62% 11.27% - (0.58%) - (0.23%)
Operating Return on Equity1 12.08% 12.25% 11.99% - (0.17%) - 0.09%

 

1

 

 

  Quarter-over-
Quarter Increase
(Decrease)
Year-over-Year
Increase (Decrease)
Dollars in thousands, except per share data

4th Qtr

2025

3rd Qtr
2025

4th Qtr

2024

$ % $ %
Revenues Total Revenues $215,451 $207,052 $196,287 $8,399 4.1% $19,164 9.8%
Total Operating Revenues1 215,556 206,816 196,040 8,740 4.2% 19,516 10.0%
Noninterest Revenues 82,026 78,887 76,314 3,139 4.0% 5,712 7.5%
Total Operating Noninterest Revenues1 82,131 78,651 76,067 3,480 4.4% 6,064 8.0%
Noninterest Revenues/Total Revenues 38.1% 38.1% 38.9% - 0.0% - (0.8%)
Operating Noninterest Revenues/Operating Revenues (FTE)1 37.9% 37.9% 38.6% - 0.0% - (0.7%)
                 
Net Interest
Income and
Margin
Net Interest Income $133,425 $128,165 $119,973 $5,260 4.1% $13,452 11.2%
Net Interest Margin 3.37% 3.30% 3.17% - 0.07% - 0.20%
Net Interest Margin (FTE)1 3.39% 3.33% 3.20% - 0.06% - 0.19%
                 
Balance Sheet and Funding Total Ending Loans $10,949,757 $10,750,262 $10,432,365 $199,495 1.9% $517,392 5.0%
Total Ending Deposits 14,387,085 14,056,850 13,441,707 330,235 2.3% 945,378 7.0%
Cost of Total Deposits 1.15% 1.17% 1.23% - (0.02%) - (0.08%)
Cost of Funds 1.27% 1.33% 1.38% - (0.06%) - (0.11%)
                 
Risk Metrics Annualized Loan Net Charge-Offs 0.09% 0.09% 0.12% - 0.00% - (0.03%)
Tier 1 Leverage Ratio 9.21% 9.46% 9.19% - (0.25%) - 0.02%
Loan-to-deposit ratio 76.1% 76.5% 77.6% - (0.4%) - (1.5%)
Non-owner occupied and multifamily commercial real estate (“CRE”) / total bank-level regulatory capital 191% 188% 198% - 3% - (7%)

 

1Non-GAAP Measure. For more information on Non-GAAP measures refer to “Non-GAAP Measures” section along with the Quarterly GAAP to Non-GAAP Reconciliations included within the “Summary of Financial Data (unaudited)” tables below.

 

2

 

 

Fourth Quarter 2025 Business Segment Results2

Quarter-over-Quarter

Increase (Decrease)

Year-over-Year

Increase (Decrease)

Dollars in thousands

4th Qtr

2025

3rd Qtr
2025

4th Qtr

2024

$ % $ %
Banking and Corporate Net interest income $132,412 $127,348 $119,218 $5,064 4.0% $13,194 11.1%
Provision for credit losses 4,979 5,564 6,208 (585) (10.5%) (1,229) (19.8%)
Segment noninterest revenues 23,556 21,082 19,984 2,474 11.7% 3,572 17.9%
Other segment expenses 92,522 86,563 83,454 5,959 6.9% 9,068 10.9%
Adjusted income before income taxes $58,467 $56,303 $49,540 $2,164 3.8% $8,927 18.0%
Adjusted return on assets3 1.37% 1.35% 1.22% - 0.02% - 0.15%
Adjusted return on equity3 14.35% 14.14% 13.36% - 0.21% - 0.99%
Adjusted return on tangible equity1, 3 25.56% 25.30% 25.39% - 0.26% - 0.17%
                 
Employee Benefit Services Segment revenues $38,391 $35,965 $35,582 $2,426 6.7% $2,809 7.9%
Segment expenses 22,394 21,464 21,483 930 4.3% 911 4.2%
Adjusted income before income taxes $15,997 $14,501 $14,099 $1,496 10.3% $1,898 13.5%
Adjusted return on assets3 26.81% 25.49% 25.15% - 1.32% - 1.66%
Adjusted return on equity3 30.17% 28.66% 28.46% - 1.51% - 1.71%
Adjusted return on tangible equity1, 3 61.16% 62.00% 63.44% - (0.84%) - (2.28%)
                 
Insurance Services Segment revenues $12,475 $14,219 $12,241 ($1,744) (12.3%) $234 1.9%
Segment expenses 11,546 10,977 11,478 569 5.2% 68 0.6%
Adjusted income before income taxes $929 $3,242 $763 ($2,313) (71.3%) $166 21.8%
Adjusted return on assets3 3.51% 15.35% 4.54% - (11.84%) - (1.03%)
Adjusted return on equity3 4.01% 19.60% 5.80% - (15.59%) - (1.79%)
Adjusted return on tangible equity1, 3 8.26% 63.09% 35.85% - (54.83%) - (27.59%)
                 
Wealth Management Services Segment revenues $10,198 $9,528 $10,376 $670 7.0% ($178) (1.7%)
Segment expenses 7,007 6,636 6,723 371 5.6% 284 4.2%
Adjusted income before income taxes $3,191 $2,892 $3,653 $299 10.3% ($462) (12.6%)
Adjusted return on assets3 30.87% 29.22% 39.43% - 1.65% - (8.56%)
Adjusted return on equity3 34.36% 32.57% 44.38% - 1.79% - (10.02%)
Adjusted return on tangible equity1, 3 38.50% 36.83% 51.23% - 1.67% - (12.73%)

 

1Non-GAAP Measure. For more information on Non-GAAP measures refer to “Non-GAAP Measures” section along with the Quarterly GAAP to Non-GAAP Reconciliations included within the “Summary of Financial Data (unaudited)” tables below.

 

2Refer to the “Summary of Financial Data (unaudited)” tables below for reconciliations of the reported measure of segment profit (adjusted income before income taxes) results to Company results and calculations of the segment adjusted return metrics. The reported measure of segment profit, the reported segment assets and the reported segment equity that are used in the calculations of the segment adjusted return metrics are presented in conformity with ASC 280: Segment Reporting and follow the methodology disclosed in the Company’s 2024 Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 28, 2025.

 

3The segment adjusted return metrics are reported on a pre-tax basis.

 

3

 

 

Results of Operations

 

The Company reported fourth quarter 2025 net income of $54.4 million, or $1.03 per share. This compares to net income of $49.8 million, or $0.94 per share, for the fourth quarter of 2024. The $0.09 increase in earnings per share was primarily driven by increases in net interest income and noninterest revenues and a decrease in the provision for credit losses, partially offset by increases in noninterest expenses and income taxes. Comparatively, the Company’s earnings per share decreased $0.01 from $1.04 per share for the linked third quarter of 2025, primarily due to an increase in noninterest expenses, partially offset by increases in net interest income and noninterest revenues and decreases in the provision for credit losses and income taxes.

 

Net Interest Income and Net Interest Margin

 

The Company’s record quarterly net interest income reflected the favorable impact of the Santander Bank, N.A. (“Santander”) branch acquisition, organic loan growth and repricing along with diminishing funding cost pressures, combining to drive margin expansion.

 

·Net interest income in the fourth quarter of 2025 was $133.4 million, up $13.5 million, or 11.2%, compared to the fourth quarter of 2024, and up $5.3 million, or 4.1%, from the third quarter of 2025.
·Net interest margin for the fourth quarter of 3.37% and fully tax-equivalent net interest margin, a non-GAAP measure, of 3.39%, increased 20 basis points and 19 basis points, respectively, from the fourth quarter of 2024. These increases were primarily the result of a lower cost of interest-bearing liabilities and a higher yield on interest-earning assets.
·The yield on interest-earning assets increased 8 basis points to 4.60% over the prior year’s fourth quarter primarily driven by higher loan yields.
·The cost of interest-bearing liabilities decreased 16 basis points from 1.84% in the fourth quarter of 2024 to 1.68% in the fourth quarter of 2025, driven by a 13 basis point decrease in the average interest-bearing deposit rate.
·On a linked quarter basis, net interest margin and fully tax-equivalent net interest margin, a non-GAAP measure, increased by 7 basis points and 6 basis points, respectively. The yield on interest-earning assets increased 1 basis point, while the cost of funds decreased 6 basis points. This included an 8 basis point decrease in the cost of interest-bearing liabilities driven by a 25 basis point decrease in the average borrowing rate due to lower overnight borrowings while the average interest-bearing deposit rate decreased 4 basis points to 1.55%.

 

Noninterest Revenues

 

The Company’s noninterest revenue streams generated 38% of total revenues in the fourth quarter and set a new quarterly record.

 

·Banking noninterest revenues, comprised of deposit service and other banking fees and mortgage banking revenues, totaled $23.6 million for the fourth quarter of 2025, an increase of $3.5 million, or 17.6%, from the fourth quarter of 2024 and an increase of $2.4 million, or 11.5%, from the third quarter of 2025. The increases between both periods were primarily comprised of higher CRE financing and structure fees and customer interest rate swap fee revenues along with the impact of a $1.6 million income distribution received from a limited partnership investment.
·Employee benefit services revenues for the fourth quarter of 2025 were $36.6 million, an increase of $2.6 million, or 7.7%, in comparison to the fourth quarter of 2024 and an increase of $2.2 million, or 6.3%, from the third quarter of 2025. The increases between both periods were largely driven by revenue growth in the recordkeeping and third-party administration services business line due in part to revenue growth from acquisitions and higher average market values of assets under administration.
·Insurance services revenues for the fourth quarter of 2025 were $12.7 million, which represents a $0.5 million, or 4.1%, increase versus the prior year’s fourth quarter and a $1.4 million, or 10.3%, decrease from the third quarter of 2025. The increase from the prior year’s fourth quarter was due to revenue growth from acquisitions while the decrease from the third quarter of 2025 was driven by the seasonality of insurance policy renewals.
·Wealth management services revenues for the fourth quarter of 2025 totaled $9.6 million, a decrease of $0.3 million, or 3.0%, from the fourth quarter of 2024 impacted by lower one-time Trust termination fees and an increase of $0.6 million, or 7.0%, from the third quarter of 2025 reflective of favorable market conditions and asset values.

 

4

 

 

Noninterest Expenses and Income Taxes

 

The Company continues to focus on managing expenses consistent with its organic growth strategies and scale objectives, while evaluating efficiency opportunities and the enhancement of operating leverage in all lines of business.

 

·The Company recorded $138.5 million in total noninterest expenses in the fourth quarter of 2025, compared to $125.5 million of total noninterest expenses in the prior year’s fourth quarter. The $13.0 million, or 10.4% increase between the periods was driven by higher salaries and employee benefits expenses, acquisition expenses, data processing and communications expenses, occupancy and equipment expenses and other expenses.
·Salaries and employee benefits expenses increased $5.7 million, or 7.4%, from the fourth quarter of 2024 due in part to higher performance-based incentives including a $1.0 million true-up of long-term incentive program-related expense, a $0.8 million true-up of annual management incentive plan expense and a $0.6 million incentive accrual tied to revenue and bottom-line performance in our CRE finance and advisory business line, as well as the incremental salaries associated with acquisitions and de novo bank branches opened between the periods, which were partially offset by lower employee medical costs that were impacted by rebates received.
·Acquisition expenses increased $2.8 million from the prior year’s fourth quarter due to integration-related expenses associated with the acquisition of seven branch locations from Santander during the fourth quarter of 2025. Excluding integration-related expenses, there were $1.0 million of noninterest expenses associated with the branch locations acquired from Santander during the fourth quarter of 2025.
·Data processing and communications expenses increased $1.9 million, or 11.6%, from the fourth quarter of 2024 reflective of the Company’s continued investment in customer-facing and back-office technologies including artificial intelligence applications, customer payment fraud and cybersecurity risk management software, credit administration software and other workflow efficiency initiatives.
·Occupancy and equipment expenses increased $1.7 million, or 15.0%, from the prior year’s fourth quarter driven by incremental costs associated with the opening of de novo bank branches and the Santander branch acquisition along with higher winter weather-related property maintenance costs.
·Excluding acquisition-related expenses, other expenses increased $1.7 million, or 17.7%, from last year’s fourth quarter primarily attributable to property-related writedowns related to previously announced branch consolidations. During the fourth quarter of 2025 there were $0.8 million of net writedowns compared to $0.9 million of net gains on the sale of fixed assets in the prior year’s fourth quarter associated with the consolidation of certain bank branch locations.
·The effective tax rate for the fourth quarter of 2025 was 24.3%, an increase from 22.8% in the fourth quarter of 2024 and a decrease from 24.7% in the third quarter of 2025. The effective tax rate for full year 2025 was 23.6% compared to 22.9% for full year 2024. The increases from full year 2024 and the prior year’s fourth quarter were due to an increase in certain state income taxes.

 

Financial Position and Liquidity

 

The Company’s financial position and liquidity profile remain strong, demonstrating the effectiveness of its proactive asset and liability management and prudent financial planning.

 

·The Company’s total assets were $17.30 billion at December 31, 2025, representing a $917.3 million, or 5.6%, increase from one year prior and a $345.5 million, or 2.0%, increase from the end of the third quarter of 2025. The increase in the Company’s total assets between both periods was primarily driven by organic loan growth and the Santander branch acquisition.
·At December 31, 2025, the Company’s readily available sources of liquidity totaled $6.82 billion, including unrestricted cash and cash equivalents balances of $287.0 million, investment securities unpledged as collateral totaling $2.18 billion, unused borrowing capacity at the Federal Home Loan Bank of New York of $1.57 billion and $2.78 billion of funding availability at the Federal Reserve Bank’s discount window.
·The Company’s readily available sources of liquidity represent 249% of the Company’s estimated uninsured deposits, net of collateralized and intercompany deposits, at December 31, 2025.
·Estimated insured deposits, net of collateralized and intercompany deposits, represent 81% of total ending deposits at December 31, 2025.

 

5

 

 

Deposits and Funding

 

The Company continues to leverage its strong core deposit base, characterized by low funding costs, to support its financial operations.

 

·Ending deposits at December 31, 2025 of $14.39 billion were $330.2 million, or 2.3%, higher than the end of the third quarter of 2025 and were $945.4 million, or 7.0%, higher than one year prior. The growth between both periods was primarily driven by the $543.7 million of deposits assumed in the Santander branch acquisition.
·Ending borrowings of $689.9 million at December 31, 2025, which included $450.4 million of fixed rate Federal Home Loan Bank of New York term borrowings, $231.2 million of customer repurchase agreements and $8.3 million of finance lease liabilities, decreased $73.4 million, or 9.6%, from the end of the third quarter of 2025 and decreased $308.9 million, or 30.9%, from one year prior, primarily driven by the funding provided from the Santander branch acquisition.
·The Company’s average cost of funds decreased 11 basis points, from 1.38% in the fourth quarter of 2024 to 1.27% in the fourth quarter of 2025 and decreased 6 basis points from the third quarter of 2025. The decrease from the third quarter of 2025 reflected lower average overnight borrowing balances and lower average deposit costs.
·The quarterly average cost of total deposits of 1.15% remains comparatively low relative to the industry and decreased 8 basis points from the fourth quarter of 2024 and 2 basis points from the linked third quarter.
·64% of the Company’s total deposits were in no- and relatively low-rate checking and savings accounts at the end of 2025. Time deposit accounts represented 15% of the Company’s total deposits at the end of 2025, a decrease of 1 percentage point from December 31, 2024, and an increase of 1 percentage point from the end of the linked third quarter.

 

Loans and Credit Quality

 

The Company’s predominantly footprint-based loan portfolio is well diversified with credit performance remaining a central priority. The Company’s asset quality metrics, including net charge-offs and delinquent and nonperforming loan levels, remain relatively low compared to the banking industry, reflecting the Company’s robust risk management practices and disciplined credit quality standards.

 

·Ending loans at December 31, 2025 totaled $10.95 billion, an increase of $199.5 million, or 1.9%, compared to September 30, 2025 and an increase of $517.4 million, or 5.0%, compared to one year prior. The increases between both periods primarily reflected organic growth in the overall business and consumer lending portfolios.
·At December 31, 2025, the Company’s allowance for credit losses totaled $87.9 million, or 0.80% of total loans outstanding, compared to $84.9 million, or 0.79% of total loans outstanding, at September 30, 2025, and $79.1 million, or 0.76% of total loans outstanding, at December 31, 2024. The increases were driven by a net reserve build in the business lending portfolio.
·The Company recorded a $5.0 million provision for credit losses during the fourth quarter of 2025 reflective of organic loan growth and stable credit quality metrics. While certain macroeconomic concerns persist related to non-owner occupied and multifamily CRE, the Company’s exposure to these portfolios remains diverse both geographically and by property type, and relatively low at 15% of total assets, 24% of total loans and 191% of total bank-level regulatory capital.
·The Company recorded net charge-offs of $2.3 million, or an annualized 0.09% of average loans, in the fourth quarter of 2025 compared to net charge-offs of $3.2 million, or an annualized 0.12% of average loans, in the fourth quarter of 2024 and net charge-offs of $2.5 million, or an annualized 0.09% of average loans, in the third quarter of 2025.
·Total delinquent loans, which includes loans 30 or more days past due and nonaccrual loans and tend to be influenced by seasonal factors, as a percentage of total loans outstanding was 1.10% at the end of 2025. This compares to 1.24% at December 31, 2024, and 1.00% at September 30, 2025.
·At December 31, 2025, nonperforming (90 or more days delinquent and non-accruing) loans were $56.5 million, or 0.52% of total loans outstanding compared to $56.1 million, or 0.52% of total loans outstanding at September 30, 2025, and $73.4 million, or 0.70% of total loans outstanding one year earlier.

 

6

 

 

Shareholders’ Equity and Regulatory Capital

 

The Company’s capital planning and management activities, coupled with its diversified streams of income and prudent dividend practices, have allowed it to build and maintain a strong capital position. At December 31, 2025, all of the Company’s and Community Bank, N.A.’s regulatory capital ratios significantly exceeded well-capitalized standards.

 

·Shareholders’ equity of $2.01 billion at December 31, 2025 was $243.2 million, or 13.8%, higher than one year ago, primarily due to a $118.0 million decrease in accumulated other comprehensive loss related to the Company’s investment securities portfolio and a $112.3 million increase in retained earnings. Shareholders’ equity increased $67.1 million, or 3.5%, from September 30, 2025, primarily driven by a $29.7 million increase in retained earnings and a $23.2 million decrease in accumulated other comprehensive loss related to the Company’s investment securities portfolio.
·The Company’s shareholders’ equity to assets ratio was 11.59% at December 31, 2025, up from 10.76% at December 31, 2024, and 11.43% at September 30, 2025.
·The Company’s tier 1 leverage ratio of 9.21% at December 31, 2025 remained substantially above the regulatory well-capitalized standard of 5.0% and increased 2 basis points from one year earlier and decreased 25 basis points from September 30, 2025. The decrease in the Company’s tier 1 leverage ratio from the end of the linked third quarter was primarily due to the intangible assets added as part of the Santander branch acquisition.
·The Company’s tangible equity to tangible assets ratio (non-GAAP) was 6.75% at December 31, 2025, up from 5.83% a year earlier and from 6.73% at September 30, 2025. Tangible equity (non-GAAP) increased $201.2 million, or 22.2%, from one year prior due to the aforementioned decrease in accumulated other comprehensive loss related to the Company’s investment securities portfolio and increase in retained earnings. Tangible assets (non-GAAP) increased $875.3 million, or 5.6%, from the prior year due primarily to organic loan growth and the Santander branch acquisition.

 

Dividend Increase and Stock Repurchase Program

 

The payment of a meaningful and growing dividend is an important component of the Company’s commitment to provide consistent and favorable long-term returns to its shareholders, and it reflects the continued strength of the Company’s long-term operating results and capital position, and management’s confidence in the future performance of the Company. The $0.01 increase in the quarterly dividend declared in the third quarter of 2025 marked the 33rd consecutive year of dividend increases for the Company.

 

·During the fourth quarter of 2025, the Company declared a quarterly cash dividend of $0.47 per share on its common stock, up 2.2% from the $0.46 dividend declared in the fourth quarter of 2024, representing an annualized yield of 3.0% based upon the $61.77 closing price of the Company’s stock on January 26, 2026.
·In December 2025, the Company’s Board of Directors (the “Board”) approved a stock repurchase program authorizing the repurchase of up to 2.63 million shares, or 5.0% of the Company’s common stock outstanding during the twelve-month period starting January 1, 2026. Such repurchases may be made at the discretion of the Company’s senior management based on market conditions and other relevant factors and will be acquired through open market or privately negotiated transactions as permitted under Rule 10b-18 of the Securities Exchange Act of 1934 and other applicable regulatory and legal requirements. As previously announced, in December 2024 the Board approved a stock repurchase program authorizing the repurchase of up to 2.63 million shares of the Company’s stock during a twelve-month period starting January 1, 2025. There were 206,054 shares repurchased pursuant to the 2025 stock repurchase program during the first nine months of 2025 and there were no shares were repurchased in the fourth quarter of 2025. The 2025 stock repurchase authorization expired on December 31, 2025.

 

Strategic Banking Services Expansion in the Lehigh Valley Market

 

On November 7, 2025, Community Bank, N.A. acquired seven branch locations from Santander Bank, N.A. in the Allentown, Pennsylvania market. The transaction accelerates the Company’s de novo expansion in the Greater Lehigh Valley, complementing its existing commercial and consumer lending presence in the market, and added $543.7 million of customer deposits as well as branch-related loans and wealth management relationships.

 

Wealth Management Services Expansion with Acquisition of ClearPoint Federal Bank & Trust

 

On January 15, 2026, the Company announced that Community Bank, N.A. has entered into an agreement to acquire ClearPoint Federal Bank & Trust (“ClearPoint”) in an all-cash transaction for approximately $40 million, subject to potential purchase price adjustments. The transaction significantly expands the revenue and offerings of Nottingham Financial Group, the Company’s wealth management services business, and contributes to the Company’s strategic capital deployment into durable, recurring and growing income streams. ClearPoint is a national leader in trust administration for the approximately $20 billion death care industry, with over $1.5 billion of assets under management and a historical 3-year revenue CAGR of 8.8%. The Company expects the transaction to close in the second quarter of 2026 subject to the receipt of the ClearPoint shareholder approval, requisite regulatory approval and other customary closing conditions.

 

7

 

 

Non-GAAP Measures

 

The Company also provides supplemental reporting of its results on an “operating” and “tangible” basis. Results on an “operating” basis exclude the after-tax effects of acquisition expenses, acquisition-related contingent consideration adjustments, restructuring expenses, litigation accrual, loss on sales of investment securities, unrealized gain (loss) on equity securities and amortization of intangible assets. Results on a “tangible” basis exclude goodwill and intangible asset balances, net of accumulated amortization and applicable deferred tax amounts. The Company also provides supplemental ratio reporting at the segment level, which includes adjusted return on tangible equity. Adjusted return on tangible equity represents annualized adjusted income before income taxes applicable to each segment as a percentage of average tangible equity for each respective segment. In addition, the Company provides supplemental reporting for “operating pre-tax, pre-provision net revenues,” which subtracts the provision for credit losses, acquisition expenses, acquisition-related contingent consideration adjustments, restructuring expenses, litigation accrual, loss on sales of investment securities, unrealized gain (loss) on equity securities and amortization of intangible assets from income before income taxes. Although these items are non-GAAP measures, the Company’s management believes this information helps investors and analysts measure underlying core performance and provides better comparability to other organizations that have not engaged in acquisitions. The Company also provides supplemental reporting of its net interest income and net interest margin on a fully tax-equivalent (“FTE”) basis, which includes an adjustment to net interest income that represents taxes that would have been paid had nontaxable investment securities and loans been taxable. Although fully tax-equivalent net interest income and net interest margin are non-GAAP measures, the Company’s management believes this information helps enhance comparability of the performance of assets that have different tax liabilities. The amounts for such items are presented in the tables that accompany this release.

 

Conference Call Scheduled

 

Company management will host a conference call at 11:00 a.m. (ET) today, January 27, 2026, to discuss the fourth quarter and full year 2025 results. The conference call can be accessed via webcast at https://app.webinar.net/5l1qd0vnwKo or via dial-in at 1-833-630-0464 (United States) or 1-412-317-1809 (International).

 

This earnings release is also available within the ”News” section of the Company's investor relations website at https://communityfinancialsystem.com/news/. A replay of the earnings call webcast will also be available on this site for at least one year.

 

About Community Financial System, Inc.

 

Community Financial System, Inc. is a diversified financial services company that is focused on four main business lines – banking services, employee benefit services, insurance services and wealth management services. Its banking subsidiary, Community Bank, N.A., is among the country’s 100 largest banking institutions with over $17 billion in assets and operates approximately 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, Western Massachusetts and Southern New Hampshire. The Company’s Benefit Plans Administrative Services, Inc. subsidiary is a leading provider of employee benefits administration, trust services, collective investment fund administration, and actuarial consulting services to customers on a national scale. The Company’s OneGroup NY, Inc. subsidiary is a top 68 U.S. insurance agency. The Company also offers comprehensive financial planning, trust administration and wealth management services through its Nottingham Financial Group operating unit. The Company is listed on the New York Stock Exchange and the Company’s stock trades under the symbol CBU. For more information about the Company and each of its four main business lines visit https://communityfinancialsystem.com.

 

Forward-Looking Statements

 

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the current beliefs and expectations of CBU’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. The following factors, among others, could cause the actual results of CBU’s operations to differ materially from its expectations: the macroeconomic and other challenges and uncertainties related to or resulting from current and future economic and market conditions, including the effects on CRE and housing or vehicle prices, unemployment rates, high inflation, U.S. fiscal debt, budget and tax matters, geopolitical matters, tariffs and global economic growth; fiscal and monetary policies of the Federal Reserve Board; the potential adverse effects of unusual and infrequently occurring events; litigation and actions of regulatory authorities; management’s estimates and projections of interest rates and interest rate policies; the effect of changes in the level of checking, savings, or money market account deposit balances and other factors that affect net interest margin; future provisions for credit losses on loans and debt securities; changes in nonperforming assets; ability to contain costs in inflationary conditions; the effect on financial market valuations on CBU’s fee income businesses, including its employee benefit services, wealth management services, and insurance services businesses; the successful integration of operations of its acquisitions and performance of new branches; competition; changes in legislation or regulatory requirements, including capital requirements; and the timing for receiving regulatory approvals and completing merger and acquisition transactions. For more information about factors that could cause actual results to differ materially from CBU’s expectations, refer to its annual, periodic and other reports filed with the Securities and Exchange Commission (“SEC”), including the discussion under the “Risk Factors” section of such reports filed with the SEC and available on CBU’s website at https://communityfinancialsystem.com and on the SEC’s website at https://sec.gov. Further, any forward-looking statement speaks only as of the date on which it is made, and CBU undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events.

 

8

 

 

Summary of Financial Data (unaudited)        
(Dollars in thousands, except per share data)        
  Quarter Ended Year-to-Date
  December 31, 2025 December 31, 2024 December 31, 2025 December 31, 2024
Earnings        
Loan income $154,768 $144,638 $596,715 $545,767
Investment income 26,699 25,293 102,560 97,761
Total interest income 181,467 169,931 699,275 643,528
Interest expense 48,042 49,958 192,725 194,411
Net interest income 133,425 119,973 506,550 449,117
Provision for credit losses 4,979 6,208 21,350 22,773
Net interest income after provision for credit losses 128,446 113,765 485,200 426,344
Deposit service and other banking fees 23,209 19,315 80,383 74,123
Mortgage banking 385 746 3,535 4,421
Employee benefit services 36,564 33,950 135,974 130,981
Insurance services 12,684 12,181 54,410 50,249
Wealth management services 9,574 9,875 37,065 36,668
Loss on sales of investment securities 0  0 0 (487)
Unrealized (loss) gain on equity securities (105) 247 375 1,231
Loss from equity method investments (285) 0 (285) 0
Total noninterest revenues 82,026 76,314 311,457 297,186
Salaries and employee benefits 81,920 76,247 313,915 300,779
Data processing and communications 18,221 16,327 70,161 61,843
Occupancy and equipment 12,646 10,995 48,249 43,658
Business development and marketing 3,419 4,510 15,135 16,059
Legal and professional fees 4,212 3,800 17,898 15,323
Amortization of intangible assets 3,737 3,437 13,846 14,259
Other 14,397 10,223 42,059 34,904
Total noninterest expenses 138,552 125,539 521,263 486,825
Income before income taxes 71,920 64,540 275,394 236,705
Income taxes 17,498 14,747 64,939 54,224
Net income $54,422 $49,793 $210,455 $182,481
Basic earnings per share $1.03 $0.94 $3.98 $3.44
Diluted earnings per share $1.03 $0.94 $3.97 $3.44

 

9

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Earnings          
Loan income $154,768 $152,509 $146,534 $142,904 $144,638
Investment income 26,699 24,774 26,344 24,743 25,293
Total interest income 181,467 177,283 172,878 167,647 169,931
Interest expense 48,042 49,118 48,130 47,435 49,958
Net interest income 133,425 128,165 124,748 120,212 119,973
Provision for credit losses 4,979 5,564 4,117 6,690 6,208
Net interest income after provision for credit losses 128,446 122,601 120,631 113,522 113,765
Deposit service and other banking fees 23,209 19,980 19,086 18,108 19,315
Mortgage banking 385 1,180 972 998 746
Employee benefit services 36,564 34,408 32,380 32,622 33,950
Insurance services 12,684 14,137 13,388 14,201 12,181
Wealth management services 9,574 8,946 8,683 9,862 9,875
Unrealized (loss) gain on equity securities (105) 236 (1) 245 247
Loss from equity method investments (285) 0 0 0 0
Total noninterest revenues 82,026 78,887 74,508 76,036 76,314
Salaries and employee benefits 81,920 76,532 79,021 76,442 76,247
Data processing and communications 18,221 19,119 16,699 16,122 16,327
Occupancy and equipment 12,646 11,419 11,486 12,698 10,995
Business development and marketing 3,419 4,585 4,001 3,130 4,510
Legal and professional fees 4,212 4,469 4,368 4,849 3,800
Amortization of intangible assets 3,737 3,258 3,369 3,482 3,437
Other 14,397 8,937 10,158 8,567 10,223
Total noninterest expenses 138,552 128,319 129,102 125,290 125,539
Income before income taxes 71,920 73,169 66,037 64,268 64,540
Income taxes 17,498 18,081 14,706 14,654 14,747
Net income $54,422 $55,088 $51,331 $49,614 $49,793
Basic earnings per share $1.03 $1.04 $0.97 $0.94 $0.94
Diluted earnings per share $1.03 $1.04 $0.97 $0.93 $0.94
Profitability (GAAP)          
Return on assets (GAAP) 1.26% 1.30% 1.24% 1.22% 1.21%
Return on equity (GAAP) 11.04% 11.62% 11.21% 11.28% 11.27%
Noninterest revenues/total revenues (GAAP) 38.1% 38.1% 37.4% 38.7% 38.9%
Efficiency ratio (GAAP) 64.3% 62.0% 64.8% 63.8% 64.0%
Profitability (non-GAAP)          
Operating return on assets (non-GAAP) 1.38% 1.38% 1.34% 1.28% 1.29%
Operating return on equity (non-GAAP) 12.08% 12.25% 12.10% 11.84% 11.99%
Return on tangible equity (non-GAAP) 19.83% 21.27% 20.97% 21.69% 21.97%
Operating return on tangible equity (non-GAAP) 21.70% 22.43% 22.63% 22.76% 23.36%
Operating noninterest revenues/operating revenues (FTE) (non-GAAP) 37.9% 37.9% 37.2% 38.5% 38.6%
Operating efficiency ratio (non-GAAP) 61.0% 59.9% 62.0% 61.9% 61.8%

 

10

 

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Components of Net Interest Margin (FTE)          
Loan yield 5.68% 5.68% 5.63% 5.58% 5.58%
Cash equivalents yield 3.84% 3.92% 4.33% 4.30% 4.71%
Investment yield 2.14% 2.12% 2.17% 2.11% 2.15%
Earning asset yield 4.60% 4.59% 4.56% 4.51% 4.52%
Interest-bearing deposit rate 1.55% 1.59% 1.59% 1.59% 1.68%
Borrowing rate 3.57% 3.82% 3.56% 3.63% 3.57%
Cost of all interest-bearing funds 1.68% 1.76% 1.74% 1.75% 1.84%
Cost of total deposits 1.15% 1.17% 1.19% 1.17% 1.23%
Cost of funds (includes noninterest-bearing deposits) 1.27% 1.33% 1.32% 1.33% 1.38%
Net interest margin 3.37% 3.30% 3.27% 3.21% 3.17%
Net interest margin (FTE) (non-GAAP) 3.39% 3.33% 3.30% 3.24% 3.20%
Fully tax-equivalent adjustment (non-GAAP) $875 $880 $884 $894 $882
Average Balances          
Loans $10,819,267 $10,664,241 $10,455,637 $10,402,985 $10,331,217
Cash equivalents 223,700 46,550 159,688 130,649 93,910
Taxable investment securities 4,266,451 4,268,660 4,256,943 4,211,921 4,187,538
Nontaxable investment securities 411,771 413,663 417,323 419,746 423,323
Total interest-earning assets 15,721,189 15,393,114 15,289,591 15,165,301 15,035,988
Total assets 17,179,984 16,755,095 16,590,741 16,439,357 16,324,320
Interest checking, savings and money market deposits 8,470,840 8,086,979 8,094,208 7,899,568 7,689,659
Time deposits 2,138,368 2,088,861 2,125,683 2,152,113 2,182,140
Customer repurchase agreements 220,670 187,845 240,817 250,142 278,275
Overnight borrowings 37,554 151,495 16,408 57,192 13,935
FHLB and other borrowings 462,991 531,979 587,523 602,838 623,265
Total interest-bearing liabilities 11,330,423 11,047,159 11,064,639 10,961,853 10,787,274
Noninterest-bearing deposits 3,702,200 3,640,964 3,522,734 3,519,962 3,603,416
Shareholders' equity 1,955,306 1,881,116 1,836,965 1,783,646 1,757,467

 

11

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Balance Sheet Data          
Cash and cash equivalents $301,755 $245,247 $237,248 $518,021 $197,004
Investment securities:          
Available-for-sale 2,875,341 2,859,312 2,832,370 2,826,915 2,785,714
Held-to-maturity 1,454,166 1,442,308 1,430,991 1,393,837 1,345,155
Equity and other 77,252 78,944 86,709 80,591 87,517
Total investment securities 4,406,759 4,380,564 4,350,070 4,301,343 4,218,386
Loans:          
Business lending 4,733,867 4,663,878 4,541,192 4,540,002 4,505,178
Consumer mortgage 3,617,186 3,544,277 3,523,025 3,504,151 3,489,780
Consumer indirect 1,859,354 1,834,766 1,767,213 1,707,938 1,767,655
Home equity 533,755 510,933 494,183 481,248 477,425
Consumer direct 205,595 196,408 193,504 187,802 192,327
Total loans 10,949,757 10,750,262 10,519,117 10,421,141 10,432,365
Allowance for credit losses 87,921 84,944 81,851 82,840 79,114
Goodwill and intangible assets, net 942,716 899,967 898,381 900,332 901,471
Other assets 790,230 766,708 742,053 706,299 715,932
Total assets 17,303,296 16,957,804 16,665,018 16,764,296 16,386,044
Deposits:          
   Noninterest-bearing 3,683,442 3,686,772 3,588,602 3,526,485 3,557,219
   Non-maturity interest-bearing 8,497,337 8,337,797 8,010,808 8,215,773 7,707,037
   Time 2,206,306 2,032,281 2,102,358 2,149,789 2,177,451
Total deposits 14,387,085 14,056,850 13,701,768 13,892,047 13,441,707
Customer repurchase agreements 231,163 224,169 180,621 266,581 261,553
Other borrowings 458,770 539,180 713,839 595,455 737,312
Accrued interest and other liabilities 220,244 198,655 185,699 176,138 182,637
Total liabilities 15,297,262 15,018,854 14,781,927 14,930,221 14,623,209
Shareholders' equity 2,006,034 1,938,950 1,883,091 1,834,075 1,762,835
Total liabilities and shareholders' equity 17,303,296 16,957,804 16,665,018 16,764,296 16,386,044
Capital and Other          
Shareholders’ equity/total assets (GAAP) 11.59% 11.43% 11.30% 10.94% 10.76%
Tangible equity/tangible assets (non-GAAP) 6.75% 6.73% 6.51% 6.15% 5.83%
Tier 1 leverage ratio 9.21% 9.46% 9.42% 9.29% 9.19%
Loan-to-deposit ratio 76.1% 76.5% 76.8% 75.0% 77.6%
Diluted weighted average common shares outstanding 52,959 53,036 53,117 53,130 53,078
Period end common shares outstanding 52,682 52,662 52,869 52,836 52,668
Cash dividends declared per common share $0.47 $0.47 $0.46 $0.46 $0.46
Book value (GAAP) $38.08 $36.82 $35.62 $34.71 $33.47
Tangible book value (non-GAAP) $21.02 $20.57 $19.46 $18.52 $17.20
Common stock price at quarter-end $57.44 $58.64 $56.87 $56.86 $61.68

 

12

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Asset Quality          
Nonaccrual loans $49,509 $49,327 $45,808 $69,051 $66,387
Accruing loans 90+ days delinquent 6,948 6,730 7,519 5,928 7,000
    Total nonperforming loans 56,457 56,057 53,327 74,979 73,387
Other real estate owned 8,209 7,851 7,954 2,746 2,781
         Total nonperforming assets 64,666 63,908 61,281 77,725 76,168
Net charge-offs 2,328 2,471 5,114 3,229 3,211
Allowance for credit losses/loans outstanding 0.80% 0.79% 0.78% 0.79% 0.76%
Nonperforming loans/loans outstanding 0.52% 0.52% 0.51% 0.72% 0.70%
Allowance for credit losses/nonperforming loans 156% 152% 153% 110% 108%
Net charge-offs/average loans 0.09% 0.09% 0.20% 0.13% 0.12%
Delinquent loans/ending loans 1.10% 1.00% 1.01% 1.29% 1.24%
Provision for credit losses/net charge-offs 214% 225% 80% 207% 193%
Nonperforming assets/total assets 0.37% 0.38% 0.37% 0.46% 0.46%
Quarterly GAAP to Non-GAAP Reconciliations          
Operating pre-tax, pre-provision net revenue (non-GAAP)          
  Net income (GAAP) $54,422 $55,088 $51,331 $49,614 $49,793
  Income taxes 17,498 18,081 14,706 14,654 14,747
  Income before income taxes 71,920 73,169 66,037 64,268 64,540
  Provision for credit losses 4,979 5,564 4,117 6,690 6,208
    Pre-tax, pre-provision net revenue (non-GAAP) 76,899 78,733 70,154 70,958 70,748
  Acquisition expenses 2,848 747 67 1 8
  Acquisition-related contingent consideration adjustments 0 0 0 0 400
  Restructuring expenses (26) 0 1,525 0 0
  Litigation accrual 0 0 0 (50) (83)
  Unrealized loss (gain) on equity securities 105 (236) 1 (245) (247)
  Amortization of intangible assets 3,737 3,258 3,369 3,482 3,437
    Operating pre-tax, pre-provision net revenue (non-GAAP) $83,563 $82,502 $75,116 $74,146 $74,263
           

 

13

 

 
Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Operating pre-tax, pre-provision net revenue per share (non-GAAP)          
  Diluted earnings per share (GAAP) $1.03 $1.04 $0.97 $0.93 $0.94
  Income taxes 0.33 0.34 0.27 0.28 0.28
  Income before income taxes 1.36 1.38 1.24 1.21 1.22
  Provision for credit losses 0.10 0.11 0.08 0.12 0.11
    Pre-tax, pre-provision net revenue per share (non-GAAP) 1.46 1.49 1.32 1.33 1.33
  Acquisition expenses 0.05 0.01 0.00 0.00 0.00
  Acquisition-related contingent consideration adjustments 0.00 0.00 0.00 0.00 0.00
  Restructuring expenses 0.00 0.00 0.03 0.00 0.00
  Litigation accrual 0.00 0.00 0.00 0.00 0.00
  Unrealized loss (gain) on equity securities 0.00 0.00 0.00 0.00 0.00
  Amortization of intangible assets 0.07 0.06 0.06 0.07 0.07
    Operating pre-tax, pre-provision net revenue per share (non-GAAP) $1.58 $1.56 $1.41 $1.40 $1.40
           
Operating net income (non-GAAP)          
  Net income (GAAP) $54,422 $55,088 $51,331 $49,614 $49,793
  Acquisition expenses 2,848 747 67 1 8
  Tax effect of acquisition expenses (658)  (155)  (12)  0  (1)
     Subtotal (non-GAAP) 56,612 55,680 51,386 49,615 49,800
  Acquisition-related contingent consideration adjustments 0  0  0  0  400
  Tax effect of acquisition-related contingent consideration adjustments 0 0 0 0 (41)
     Subtotal (non-GAAP) 56,612 55,680 51,386 49,615 50,159
  Restructuring expenses (26) 0 1,525 0 0
  Tax effect of restructuring expenses 6 0 (274) 0  0
     Subtotal (non-GAAP) 56,592 55,680 52,637 49,615 50,159
  Litigation accrual 0 0 0 (50) (83)
  Tax effect of litigation accrual 0  0  0  12  8
     Subtotal (non-GAAP) 56,592 55,680 52,637 49,577 50,084
  Unrealized loss (gain) on equity securities 105 (236)  1  (245)  (247)
  Tax effect of unrealized loss (gain) on equity securities (24) 49 0 57 25
     Subtotal (non-GAAP) 56,673 55,493 52,638 49,389 49,862
  Amortization of intangible assets 3,737 3,258 3,369 3,482 3,437
  Tax effect of amortization of intangible assets (863)  (677)  (605)  (804)  (350)
     Operating net income (non-GAAP) $59,547 $58,074 $55,402 $52,067 $52,949
           

 

14

 

 
Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
 Operating diluted earnings per share (non-GAAP)          
  Diluted earnings per share (GAAP) $1.03 $1.04 $0.97 $0.93 $0.94
  Acquisition expenses 0.05 0.01 0.00 0.00 0.00
  Tax effect of acquisition expenses (0.01) 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.07 1.05 0.97 0.93 0.94
  Acquisition-related contingent consideration adjustments 0.00 0.00 0.00 0.00 0.00
  Tax effect of acquisition-related contingent consideration adjustments 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.07 1.05 0.97 0.93 0.94
  Restructuring expenses 0.00 0.00 0.03 0.00 0.00
  Tax effect of restructuring expenses 0.00 0.00 (0.01) 0.00 0.00
     Subtotal (non-GAAP) 1.07 1.05 0.99 0.93 0.94
  Litigation accrual 0.00 0.00 0.00 0.00 0.00
  Tax effect of litigation accrual 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.07 1.05 0.99 0.93 0.94
  Unrealized loss (gain) on equity securities 0.00 0.00 0.00 0.00 0.00
  Tax effect of unrealized loss (gain) on equity securities 0.00 0.00 0.00 0.00 0.00
     Subtotal (non-GAAP) 1.07 1.05 0.99 0.93 0.94
  Amortization of intangible assets 0.07 0.06 0.06 0.07 0.07
  Tax effect of amortization of intangible assets (0.02) (0.02) (0.01) (0.02) (0.01)
     Operating diluted earnings per share (non-GAAP) $1.12 $1.09 $1.04 $0.98 $1.00
           
Return on assets          
  Net income (GAAP) $54,422 $55,088 $51,331 $49,614 $49,793
  Average total assets 17,179,984 16,755,095 16,590,741 16,439,357 16,324,320
     Return on assets (GAAP) 1.26% 1.30% 1.24% 1.22% 1.21%
           
Operating return on assets (non-GAAP)          
  Operating net income (non-GAAP) $59,547 $58,074 $55,402 $52,067 $52,949
  Average total assets 17,179,984 16,755,095 16,590,741 16,439,357 16,324,320
     Operating return on assets (non-GAAP) 1.38% 1.38% 1.34% 1.28% 1.29%
           
Return on equity          
  Net income (GAAP) $54,422 $55,088 $51,331 $49,614 $49,793
  Average total equity 1,955,306 1,881,116 1,836,965 1,783,646 1,757,467
     Return on equity (GAAP) 11.04% 11.62% 11.21% 11.28% 11.27%
           
Operating return on equity (non-GAAP)          
  Operating net income (non-GAAP) $59,547 $58,074 $55,402 $52,067 $52,949
  Average total equity 1,955,306 1,881,116 1,836,965 1,783,646 1,757,467
     Operating return on equity (non-GAAP) 12.08% 12.25% 12.10% 11.84% 11.99%
           

 

15

 

 
Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Net interest margin          
  Net interest income $133,425 $128,165 $124,748 $120,212 $119,973
  Total average interest-earning assets 15,721,189 15,393,114 15,289,591 15,165,301 15,035,988
     Net interest margin 3.37% 3.30% 3.27% 3.21% 3.17%
           
Net interest margin (FTE) (non-GAAP)          
  Net interest income $133,425 $128,165 $124,748 $120,212 $119,973
  Fully tax-equivalent adjustment (non-GAAP) 875 880 884 894 882
  Fully tax-equivalent net interest income (non-GAAP) 134,300 129,045 125,632 121,106 120,855
  Total average interest-earning assets 15,721,189 15,393,114 15,289,591 15,165,301 15,035,988
     Net interest margin (FTE) (non-GAAP) 3.39% 3.33% 3.30% 3.24% 3.20%
           
Operating noninterest revenues (non-GAAP)          
  Noninterest revenues (GAAP) $82,026 $78,887 $74,508 $76,036 $76,314
  Unrealized (gain) loss on equity securities 105 (236) 1 (245)  (247)
     Total operating noninterest revenues (non-GAAP) $82,131 $78,651 $74,509 $75,791 $76,067
           
Operating noninterest expenses (non-GAAP)          
  Noninterest expenses (GAAP) $138,552 $128,319 $129,102 $125,290 $125,539
  Acquisition expenses (2,848) (747) (67) (1)  (8)
  Acquisition-related contingent consideration adjustments 0 0 0 0 (400)
  Restructuring expenses 26 0 (1,525) 0 0
  Litigation accrual 0 0 0 50  83
  Amortization of intangible assets (3,737) (3,258) (3,369) (3,482) (3,437)
     Total operating noninterest expenses (non-GAAP) $131,993 $124,314 $124,141 $121,857 $121,777
           
Operating revenues (non-GAAP)          
  Net interest income (GAAP) $133,425 $128,165 $124,748 $120,212 $119,973
  Noninterest revenues (GAAP) 82,026 78,887 74,508 76,036 76,314
     Total revenues (GAAP) 215,451 207,052 199,256 196,248 196,287
  Unrealized loss (gain) on equity securities 105 (236) 1 (245) (247)
     Total operating revenues (non-GAAP) $215,556 $206,816 $199,257 $196,003 $196,040
           
Noninterest revenues/total revenues          
  Total noninterest revenues (GAAP) – numerator $82,026 $78,887 $74,508 $76,036 $76,314
  Total revenues (GAAP) – denominator 215,451 207,052 199,256 196,248 196,287
     Noninterest revenues/total revenues (GAAP) 38.1% 38.1% 37.4% 38.7% 38.9%
           
Operating noninterest revenues/operating revenues (FTE) (non-GAAP)          
  Total operating noninterest revenues (non-GAAP) – numerator $82,131 $78,651 $74,509 $75,791 $76,067
  Total operating revenues (non-GAAP) 215,556 206,816 199,257 196,003 196,040
  Fully tax-equivalent adjustment (non-GAAP) 875 880 884 894 882
  Total operating revenues (FTE) (non-GAAP) – denominator 216,431 207,696 200,141 196,897 196,922
     Operating noninterest revenues/operating revenues (FTE) (non-GAAP) 37.9% 37.9% 37.2% 38.5% 38.6%
           

 

16

 

 
Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Efficiency ratio (GAAP)          
  Total noninterest expenses (GAAP) – numerator $138,552 $128,319 $129,102 $125,290 $125,539
  Total revenues (GAAP) – denominator 215,451 207,052 199,256 196,248 196,287
     Efficiency ratio (GAAP) 64.3% 62.0% 64.8% 63.8% 64.0%
           
Operating efficiency ratio (non-GAAP)          
  Total operating noninterest expenses (non-GAAP) - numerator $131,993 $124,314 $124,141 $121,857 $121,777
  Total operating revenues (FTE) (non-GAAP) - denominator 216,431 207,696 200,141 196,897 196,922
     Operating efficiency ratio (non-GAAP) 61.0% 59.9% 62.0% 61.9% 61.8%
           
Total tangible assets (non-GAAP)          
  Total assets (GAAP) $17,303,296 $16,957,804 $16,665,018 $16,764,296 $16,386,044
  Goodwill and intangible assets, net  (942,716)  (899,967) (898,381) (900,332) (901,471)
  Deferred taxes on goodwill and intangible assets, net 43,905 44,130 44,336 44,644 44,618
     Total tangible assets (non-GAAP) $16,404,485 $16,101,967 $15,810,973 $15,908,608 $15,529,191
           
Total tangible common equity (non-GAAP)          
  Shareholders' equity (GAAP) $2,006,034 $1,938,950 $1,883,091 $1,834,075 $1,762,835
  Goodwill and intangible assets, net  (942,716)  (899,967) (898,381) (900,332) (901,471)
  Deferred taxes on goodwill and intangible assets, net 43,905 44,130 44,336 44,644 44,618
     Total tangible common equity (non-GAAP) $1,107,223 $1,083,113 $1,029,046 $978,387 $905,982
           
Shareholders’ equity-to-assets ratio at quarter end          
  Total shareholders’ equity (GAAP) – numerator $2,006,034 $1,938,950 $1,883,091 $1,834,075 $1,762,835
  Total assets (GAAP) – denominator 17,303,296 16,957,804 16,665,018 16,764,296 16,386,044
     Shareholders’ equity-to-assets ratio at quarter end (GAAP) 11.59% 11.43% 11.30% 10.94% 10.76%
           
Tangible equity-to-tangible assets ratio at quarter end (non-GAAP)          
  Total tangible common equity (non-GAAP) - numerator $1,107,223 $1,083,113 $1,029,046 $978,387 $905,982
  Total tangible assets (non-GAAP) - denominator 16,404,485 16,101,967 15,810,973 15,908,608 15,529,191
     Tangible equity-to-tangible assets ratio at quarter end (non-GAAP) 6.75% 6.73% 6.51% 6.15% 5.83%
           
Return on tangible equity (non-GAAP)          
  Net income (GAAP) $54,422 $55,088 $51,331 $49,614 $49,793
  Average shareholders’ equity 1,955,306 1,881,116 1,836,965 1,783,646 1,757,467
  Average goodwill and intangible assets, net  (910,627)  (897,943)  (899,416)  (900,530)  (900,118)
  Average deferred taxes on goodwill and intangible assets, net 44,018 44,233 44,490 44,631 44,225
  Average tangible common equity (non-GAAP) 1,088,697 1,027,406 982,039 927,747 901,574
      Return on tangible equity (non-GAAP) 19.83% 21.27% 20.97% 21.69% 21.97%
           
Operating return on tangible equity (non-GAAP)          
  Operating net income (non-GAAP) $59,547 $58,074 $55,402 $52,067 $52,949
  Average tangible common equity (non-GAAP) 1,088,697 1,027,406 982,039 927,747 901,574
     Operating return on tangible equity (non-GAAP) 21.70% 22.43% 22.63% 22.76% 23.36%
           

 

17

 

 

Summary of Financial Data (unaudited)          
(Dollars in thousands, except per share data)          
  2025 2024
  4th Qtr 3rd Qtr 2nd Qtr 1st Qtr 4th Qtr
Quarterly GAAP to Non-GAAP Reconciliations          
Book value (GAAP)          
  Total shareholders’ equity (GAAP) – numerator $2,006,034 $1,938,950 $1,883,091 $1,834,075 $1,762,835
  Period end common shares outstanding – denominator 52,682 52,662 52,869 52,836 52,668
     Book value (GAAP) $38.08 $36.82 $35.62 $34.71 $33.47
           
Tangible book value (non-GAAP)          
  Total tangible common equity (non-GAAP) – numerator $1,107,223 $1,083,113 $1,029,046 $978,387 $905,982
  Period end common shares outstanding – denominator 52,682 52,662 52,869 52,836 52,668
     Tangible book value (non-GAAP) $21.02 $20.57 $19.46 $18.52 $17.20
           

 

  2025 2024    
  4th Qtr 3rd Qtr 4th Qtr    
Quarterly Segment Information Reconciliations          
Reconciliation of total segment adjusted income before income taxes to total consolidated income before income taxes          
  Total segment adjusted income before income taxes $78,584 $76,938 $68,055    
  Unrealized (loss) gain on equity securities (105) 236 247    
  Amortization of intangible assets (3,737) (3,258) (3,437)    
  Restructuring expenses 26 0 0    
  Litigation accrual 0 0 83    
  Acquisition-related contingent consideration adjustments 0 0 (400)    
  Acquisition expenses (2,848) (747) (8)    
  Total consolidated income before income taxes $71,920 $73,169 $64,540    
           
Reconciliation of average total segment assets to average total consolidated assets          
  Average total segment assets $17,298,866 $16,865,710 $16,428,533    
  Elimination of intersegment cash and deposits (118,882) (110,615) (104,213)    
  Average total consolidated assets $17,179,984 $16,755,095 $16,324,320    
           
Banking and Corporate          
Adjusted return on assets          
  Adjusted income before income taxes $58,467 $56,303 $49,540    
  Average segment assets 16,916,167 16,516,913 16,101,730    
     Adjusted return on assets 1.37% 1.35% 1.22%    
           
Adjusted return on equity          
  Adjusted income before income taxes $58,467 $56,303 $49,540    
  Average shareholders’ equity 1,616,116 1,579,534 1,475,281    
     Adjusted return on equity 14.35% 14.14% 13.36%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $58,467 $56,303 $49,540    
  Average shareholders’ equity 1,616,116 1,579,534 1,475,281    
  Average goodwill and intangible assets, net  (749,254)  (736,894)  (738,726)    
  Average deferred taxes on goodwill and intangible assets, net 40,541 40,433 39,776    
  Average tangible common equity (non-GAAP) 907,403 883,073 776,331    
      Adjusted return on tangible equity (non-GAAP) 25.56% 25.30% 25.39%    
           

 

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Summary of Financial Data (unaudited)        
(Dollars in thousands, except per share data)        
  2025 2024    
  4th Qtr 3rd Qtr 4th Qtr    
Quarterly Segment Information Reconciliations          
Employee Benefit Services          
Adjusted return on assets          
  Adjusted income before income taxes $15,997 $14,501 $14,099    
  Average segment assets 236,762 225,717 223,044    
     Adjusted return on assets 26.81% 25.49% 25.15%    
           
Adjusted return on equity          
  Adjusted income before income taxes $15,997 $14,501 $14,099    
  Average shareholders’ equity 210,344 200,739 197,112    
     Adjusted return on equity 30.17% 28.66% 28.46%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $15,997 $14,501 $14,099    
  Average shareholders’ equity 210,344 200,739 197,112    
  Average goodwill and intangible assets, net  (110,144)  (111,860)  (113,276)    
  Average deferred taxes on goodwill and intangible assets, net 3,579 3,912 4,574    
  Average tangible common equity (non-GAAP) 103,779 92,791 88,410    
      Adjusted return on tangible equity (non-GAAP) 61.16% 62.00% 63.44%    
           
Insurance Services          
Adjusted return on assets          
  Adjusted income before income taxes $929 $3,242 $763    
  Average segment assets 104,924 83,819 66,903    
     Adjusted return on assets 3.51% 15.35% 4.54%    
           
Adjusted return on equity          
  Adjusted income before income taxes $929 $3,242 $763    
  Average shareholders’ equity 92,004 65,615 52,328    
     Adjusted return on equity 4.01% 19.60% 5.80%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $929 $3,242 $763    
  Average shareholders’ equity 92,004 65,615 52,328    
  Average goodwill and intangible assets, net  (47,044)  (44,916)  (43,451)    
  Average deferred taxes on goodwill and intangible assets, net (329) (311) (410)    
  Average tangible common equity (non-GAAP) 44,631 20,388 8,467    
      Adjusted return on tangible equity (non-GAAP) 8.26% 63.09% 35.85%    
           

 

19

 

 

Summary of Financial Data (unaudited)        
(Dollars in thousands, except per share data)        
  2025 2024    
  4th Qtr 3rd Qtr 4th Qtr    
Quarterly Segment Information Reconciliations          
Wealth Management Services          
Adjusted return on assets          
  Adjusted income before income taxes $3,191 $2,892 $3,653    
  Average segment assets 41,013 39,261 36,856    
     Adjusted return on assets 30.87% 29.22% 39.43%    
           
Adjusted return on equity          
  Adjusted income before income taxes $3,191 $2,892 $3,653    
  Average shareholders’ equity 36,842 35,228 32,746    
     Adjusted return on equity 34.36% 32.57% 44.38%    
           
Adjusted return on tangible equity (non-GAAP)          
  Adjusted income before income taxes $3,191 $2,892 $3,653    
  Average shareholders’ equity 36,842 35,228 32,746    
  Average goodwill and intangible assets, net  (4,185)  (4,273)  (4,665)    
  Average deferred taxes on goodwill and intangible assets, net 227 199 285    
  Average tangible common equity (non-GAAP) 32,884 31,154 28,366    
      Adjusted return on tangible equity (non-GAAP) 38.50% 36.83% 51.23%    
           

 

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