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Financial Supplement

Third Quarter 2026





















1

Table of ContentsPage
Credit-Related Information:
The information in this Financial Supplement is preliminary and based on company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying pages. The Company does not undertake an obligation to, and disclaims any duty to, update any of the information provided. Any forward-looking statements in this Financial Supplement are subject to the forward-looking statements language contained in the Company’s reports filed with the SEC pursuant to the Securities Exchange Act of 1934, which can be found on the SEC’s website (www.sec.gov) or on the Company’s website (www.citizensbank.com). The Company’s future financial performance is subject to the risks and uncertainties described in its SEC filings.
2

CONSOLIDATED FINANCIAL HIGHLIGHTS
(dollars in millions, except per share data)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$/bps%$/bps%$/bps%
SELECTED OPERATING DATA
Total revenueA$2,322 $2,283 $2,168 $2,157 $2,118 $39 2%$204 10%$6,773 $6,090 $683 11%
Noninterest expense
B
1,393 1,394 1,378 1,343 1,335 (1)— 58 4 4,165 3,968 197 5 
Pre-provision profit1
929 889 790 814 783 40 4 146 19 2,608 2,122 486 23 
Provision (benefit) for credit losses125 134 140 137 154 (9)(7)(29)(19)399 471 (72)(15)
NET INCOME636 587 517 528 494 49 8 142 29 1,740 1,303 437 34 
Net income available to common stockholders599 554 484 489 457 45 8 142 31 1,637 1,199 438 37 
PER COMMON SHARE DATA
Basic earnings$1.42 $1.31 $1.14 $1.14 $1.06 $0.11 8%$0.36 34%$3.87 $2.76 $1.11 40%
Diluted earnings1.41 1.30 1.13 1.13 1.05 0.11 8 0.36 34 3.83 2.74 1.09 40 
Cash dividends declared and paid per common share 0.46 0.46 0.46 0.46 0.42 — — 0.04 10 1.38 1.26 0.12 10 
Book value per common share54.49 56.95 56.48 56.39 54.97 (2.46)(4)(0.48)(1)54.49 54.97 (0.48)(1)
Tangible book value per common share1
35.78 38.29 37.94 38.07 36.73 (2.51)(7)(0.95)(3)35.78 36.73 (0.95)(3)
Dividend payout ratio32 %35 %40 %40 %40 %(272) bps(723) bps36 %46%(999) bps
COMMON SHARES OUTSTANDING
Average: Basic421,148,362 422,871,137 425,344,491 429,483,110 431,365,552 (1,722,775)—%(10,217,190)(2%)423,105,960 434,416,696 (11,310,736)(3%)
              Diluted
425,662,538 426,681,848 429,894,837 434,077,960 435,472,350 (1,019,310)— (9,809,812)(2)427,338,300 437,915,596 (10,577,296)(2)
Common shares at period-end421,219,810 422,677,660 426,023,578 429,242,174 431,453,142 (1,457,850)— (10,233,332)(2)421,219,810 431,453,142 (10,233,332)(2)
FINANCIAL RATIOS
Net interest margin3.18 %3.16 %3.14 %3.06 %2.99 %2 bps19 bps3.16 %2.94 %22  bps
Net interest margin, FTE1,2
3.19 3.17 3.14 3.07 3.00 2193.17 2.95 22 
Return on average common equity10.05 9.31 8.19 8.16 7.77 74 228 9.18 7.07 211 
Return on average tangible common equity1
15.08 13.91 12.19 12.18 11.75 117 333 13.73 10.84 289 
Return on average total assets1.09 1.03 0.94 0.95 0.90 6 19 1.02 0.80 22 
Return on average total tangible assets1
1.13 1.06 0.97 0.98 0.93 7 20 1.06 0.83 23 
Effective income tax rate20.86 22.29 20.46 22.03 21.38 (143)(52)21.23 21.06 17 
Efficiency ratio
B/A
59.98 61.08 63.55 62.24 63.03 (110)(305)61.49 65.16 (367)
Noninterest income as a % of total revenue27.86 28.54 27.95 28.75 29.75 (68)(189)28.12 29.12 (100)
Operating leverage:
Total revenue$2,322 $2,283 $2,118 $39 1.72%$204 9.64%$6,773 $6,090 $683 11.22%
Less: Noninterest expense
1,393 1,394 1,335 (1)(0.11)58 4.32 4,165 3,968 197 4.96 
Operating leverage
1.83%5.32%6.26%
CAPITAL RATIOS - PERIOD-END (PRELIMINARY)
CET1 capital ratio10.5 %10.4 %10.5 %10.6 %10.7 %
Tier 1 capital ratio11.8 11.6 11.7 11.9 11.9 
Total capital ratio13.7 13.6 13.7 13.8 13.9 
Tier 1 leverage ratio9.2 9.2 9.3 9.5 9.4 
Common equity ratio
9.8 10.3 10.6 10.7 10.6 
Tangible common equity ratio1
6.7 7.2 7.3 7.5 7.4 
SELECTED BALANCE SHEET DATA
Loan-to-deposit ratio (period-end balances)80.02 %79.46 %78.07 %77.84 %78.26 %56  bps176  bps80.02 %78.26 %176  bps
Loan-to-deposit ratio (average balances)80.20 79.58 79.09 78.82 79.57 62  bps63  bps79.63 80.05 (42) bps
Full-time equivalent colleagues (period-end)17,609 17,727 17,380 17,398 17,496 (118)(1)%113 1 %17,609 17,496 113 1 %
1 These are non-GAAP financial measures. For further information on these measures, refer to "Non-GAAP Financial Measures and Reconciliations."
2 Net interest margin is presented on a fully taxable-equivalent ("FTE") basis using the federal statutory tax rate of 21% to adjust for the tax-exempt status of income from certain assets held by the Company.
3

CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited)
(dollars in millions)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$%$%$%
INTEREST INCOME
Interest and fees on loans and leases$2,034 $1,968 $1,884 $1,901 $1,897 $66 3%$137 7%$5,886 $5,577 $309 6%
Interest and fees on loans held for sale22 26 21 22 31 (4)(15)(9)(29)69 83 (14)(17)
Investment securities462 446 424 434 433 16 4 29 7 1,332 1,279 53 4 
Interest-bearing deposits in banks103 103 91 89 97 — — 6 6 297 278 19 7 
Total interest income2,621 2,543 2,420 2,446 2,458 78 3 163 7 7,584 7,217 367 5 
INTEREST EXPENSE
Deposits767 747 715 781 816 20 3 (49)(6)2,229 2,413 (184)(8)
Short-term borrowed funds12 9 4 — 5 3 33 7 140 25 22 3 14 
Long-term borrowed funds167 156 139 128 149 11 7 18 12 462 466 (4)(1)
Total interest expense946 912 858 909 970 34 4 (24)(2)2,716 2,901 (185)(6)
Net interest income1,675 1,631 1,562 1,537 1,488 44 3 187 13 4,868 4,316 552 13 
NONINTEREST INCOME
Service charges and fees120 117 112 112 112 3 3 8 7 349 332 17 5 
Capital markets fees149 153 134 140 166 (4)(3)(17)(10)436 371 65 18 
Wealth fees109 102 100 98 93 7 7 16 17 311 262 49 19 
Card fees90 89 83 86 87 1 1 3 3 262 260 2 1 
Mortgage banking fees35 42 42 52 49 (7)(17)(14)(29)119 181 (62)(34)
Foreign exchange and derivative products49 47 44 34 42 2 4 7 17 140 122 18 15 
Letter of credit and loan fees54 52 50 49 48 2 4 6 13 156 137 19 14 
Securities gains, net11 6 7 7 2 5 83 9 NM24 14 10 71 
Other income30 44 34 42 31 (14)(32)(1)(3)108 95 13 14 
Total noninterest income647 652 606 620 630 (5)(1)17 3 1,905 1,774 131 7 
TOTAL REVENUE2,322 2,283 2,168 2,157 2,118 39 2 204 10 6,773 6,090 683 11 
Provision (benefit) for credit losses125 134 140 137 154 (9)(7)(29)(19)399 471 (72)(15)
NONINTEREST EXPENSE
Salaries and employee benefits750 745 758 716 705 5 1 45 6 2,253 2,082 171 8 
Equipment and software202 195 197 199 197 7 4 5 3 594 584 10 2 
Outside services174 174 162 148 161 — — 13 8 510 485 25 5 
Occupancy107 108 114 109 106 (1)(1)1 1 329 326 3 1 
Other operating expense160 172 147 171 166 (12)(7)(6)(4)479 491 (12)(2)
Total noninterest expense1,393 1,394 1,378 1,343 1,335 (1)— 58 4 4,165 3,968 197 5 
Income before income tax expense804 755 650 677 629 49 6 175 28 2,209 1,651 558 34 
Income tax expense168 168 133 149 135 — — 33 24 469 348 121 35 
Net income$636 $587 $517 $528 $494 $49 8%$142 29%$1,740 $1,303 $437 34%
Net income available to common stockholders$599 $554 $484 $489 $457 $45 8%$142 31%$1,637 $1,199 $438 37%
4

CONSOLIDATED BALANCE SHEETS (unaudited)
(dollars in millions, except par value)
PERIOD-END BALANCESAS OFSEPTEMBER 30, 2026 CHANGE
Sept 30, 2026June 30, 2026Mar 31, 2026Dec 31, 2025Sept 30, 2025June 30, 2026September 30, 2025
$%$%
ASSETS
Cash and due from banks$1,041 $1,219 $1,084 $1,464 $1,254 ($178)(15%)($213)(17%)
Interest-bearing cash and due from banks11,925 11,541 11,246 11,263 10,396 384 3 1,529 15 
Interest-bearing deposits in banks592 1,107 830 961 694 (515)(47)(102)(15)
Debt securities available for sale, at fair value36,030 37,448 36,361 35,697 35,419 (1,418)(4)611 2 
Debt securities held to maturity8,298 7,638 7,800 7,933 8,124 660 9 174 2 
Loans held for sale
884 1,458 1,537 1,198 1,334 (574)(39)(450)(34)
Loans and leases148,227 147,491 143,667 142,692 140,870 736 — 7,357 5 
Less: Allowance for loan and lease losses(1,905)(1,969)(1,958)(1,943)(1,972)64 (3)67 (3)
Net loans and leases146,322 145,522 141,709 140,749 138,898 800 1 7,424 5 
Premises and equipment883 873 874 915 857 10 1 26 3 
Bank-owned life insurance3,493 3,470 3,464 3,441 3,422 23 1 71 2 
Goodwill8,220 8,220 8,221 8,187 8,187 — — 33 — 
Other intangible assets100 105 112 115 123 (5)(5)(23)(19)
Other assets
16,676 15,235 14,680 14,428 14,039 1,441 9 2,637 19 
TOTAL ASSETS$234,464 $233,836 $227,918 $226,351 $222,747 $628 —%$11,717 5%
LIABILITIES AND STOCKHOLDERS' EQUITY
LIABILITIES
Deposits:
Noninterest-bearing$40,916 $40,939 $41,672 $40,417 $39,472 ($23)—%$1,444 4%
Interest-bearing144,312 144,681 142,363 142,896 140,539 (369)— 3,773 3 
Total deposits185,228 185,620 184,035 183,313 180,011 (392)— 5,217 3 
Short-term borrowed funds819 1,159 54 58 214 (340)(29)605 NM
Long-term borrowed funds:
FHLB advances7,613 5,763 2,513 2,014 14 1,850 32 7,599 NM
Senior debt7,318 7,078 7,076 6,328 6,825 240 3 493 7 
Subordinated debt and other debt2,082 2,349 2,671 2,882 3,602 (267)(11)(1,520)(42)
Total long-term borrowed funds17,013 15,190 12,260 11,224 10,441 1,823 12 6,572 63 
Other liabilities
6,242 5,684 5,397 5,439 6,252 558 10 (10)— 
TOTAL LIABILITIES209,302 207,653 201,746 200,034 196,918 1,649 1 12,384 6 
STOCKHOLDERS' EQUITY
Preferred stock:
$25.00 par value, 100,000,000 shares authorized for each of the periods presented2,210 2,111 2,111 2,111 2,111 99 5 99 5 
Common stock:
$0.01 par value, 1,000,000,000 shares authorized for each of the periods presented7 7 7 7 7 — — — — 
Additional paid-in capital22,546 22,521 22,466 22,476 22,448 25 — 98 — 
Retained earnings12,389 11,987 11,631 11,345 11,056 402 3 1,333 12 
Treasury stock, at cost(8,308)(8,182)(7,955)(7,652)(7,526)(126)(2)(782)(10)
Accumulated other comprehensive income (loss)(3,682)(2,261)(2,088)(1,970)(2,267)(1,421)(63)(1,415)(62)
TOTAL STOCKHOLDERS' EQUITY25,162 26,183 26,172 26,317 25,829 (1,021)(4)(667)(3)
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$234,464 $233,836 $227,918 $226,351 $222,747 $628 —%$11,717 5%
Memo: Total tangible common equity1
$15,070 $16,185 $16,165 $16,341 $15,848 ($1,115)(7%)($778)(5%)
1 Represents a non-GAAP financial measure. For further information on this measure, refer to "Non-GAAP Financial Measures and Reconciliations."
5

LOANS AND DEPOSITS
(dollars in millions)
PERIOD-END BALANCESAS OFSEPTEMBER 30, 2026 CHANGE
Sept 30, 2026June 30, 2026Mar 31, 2026Dec 31, 2025Sept 30, 2025June 30, 2026September 30, 2025
$%$%
LOANS AND LEASES
Commercial and industrial
$53,889 $53,467 $50,307 $49,232 $46,953 $422 1%$6,936 15%
Commercial real estate23,334 23,817 24,282 24,580 25,540 (483)(2)(2,206)(9)
Total commercial77,223 77,284 74,589 73,812 72,493 (61)— 4,730 7 
Residential mortgages37,036 36,374 35,404 35,024 34,477 662 2 2,559 7 
Home equity20,926 20,276 19,449 19,069 18,415 650 3 2,511 14 
Automobile1,170 1,482 1,863 2,310 2,816 (312)(21)(1,646)(58)
Education7,969 8,044 8,340 8,416 8,556 (75)(1)(587)(7)
Other retail3,903 4,031 4,022 4,061 4,113 (128)(3)(210)(5)
Total retail71,004 70,207 69,078 68,880 68,377 797 1 2,627 4 
Total loans and leases$148,227 $147,491$143,667$142,692$140,870$736 —%$7,357 5%
Loans held for sale
884 1,458 1,537 1,198 1,334 (574)(39)(450)(34)
Loans and leases and loans held for sale$149,111 $148,949 $145,204 $143,890 $142,204 $162 —%$6,907 5%
DEPOSITS
Noninterest-bearing demand
$40,916 $40,939 $41,672 $40,417 $39,472 ($23)—%$1,444 4%
Checking with interest38,526 40,258 37,675 37,428 35,219 (1,732)(4)3,307 9 
Savings22,424 23,570 24,114 24,353 24,759 (1,146)(5)(2,335)(9)
Money market63,379 60,029 59,611 60,062 59,709 3,350 6 3,670 6 
Time
19,983 20,824 20,963 21,053 20,852 (841)(4)(869)(4)
Total deposits$185,228 $185,620 $184,035 $183,313 $180,011 ($392)—%$5,217 3%


6

AVERAGE BALANCE SHEETS, ANNUALIZED YIELDS AND RATES
(dollars in millions)
QUARTERLY TRENDS3Q26 Change
3Q262Q263Q252Q263Q25
Average Balance
InterestRate
Average Balance
InterestRate
Average Balance
InterestRate
Average Balance
InterestRate
Average Balance
InterestRate
INTEREST-EARNING ASSETS
Interest-bearing cash and due from banks and deposits in banks$10,941 $103 3.66%$10,839 $103 3.78%$9,015 $97 4.24%$102 $— (12) bps$1,926 $6 (58) bps
Taxable investment securities49,210 462 3.75 48,087 446 3.71 46,452 433 3.71 1,123 16 42,758 29 4
Non-taxable investment securities1 — 2.60 1 — 2.60 1 — 2.60 — — —— — —
Total investment securities49,211 462 3.75 48,088 446 3.71 46,453 433 3.71 1,123 16 42,758 29 4
Commercial and industrial
53,179 750 5.53 52,214 707 5.35 46,351 581 4.91 965 43 186,828 169 62
Commercial real estate23,741 332 5.47 24,334 333 5.41 25,799 380 5.76 (593)(1)6(2,058)(48)(29)
Total commercial76,920 1,082 5.51 76,548 1,040 5.37 72,150 961 5.21 372 42 144,770 121 30
Residential mortgages36,604 381 4.16 35,793 367 4.09 34,134 339 3.98 811 14 72,470 42 18
Home equity20,571 334 6.45 19,876 319 6.43 18,027 322 7.07 695 15 22,544 12 (62)
Automobile1,317 16 4.91 1,667 20 4.78 3,096 35 4.44 (350)(4)13(1,779)(19)47
Education7,973 124 6.16 8,183 124 6.11 8,513 129 5.98 (210)— 5(540)(5)18
Other retail3,969 97 9.70 4,061 98 9.67 4,091 111 10.92 (92)(1)3(122)(14)(122)
Total retail70,434 952 5.38 69,580 928 5.34 67,861 936 5.49 854 24 42,573 16 (11)
Total loans and leases147,354 2,034 5.45 146,128 1,968 5.36 140,011 1,897 5.35 1,226 66 97,343 137 10
Loans held for sale
1,436 22 5.92 1,715 26 6.04 2,119 31 5.73 (279)(4)(12)(683)(9)19
Total interest-earning assets208,942 2,621 4.96 206,770 2,543 4.90 197,598 2,458 4.92 2,172 78 611,344 163 4
Noninterest-earning assets22,308 22,493 21,519 (185)789 
TOTAL ASSETS$231,250 $229,263 $219,117 $1,987 $12,133 
INTEREST-BEARING LIABILITIES
Checking with interest$38,684 $142 1.46%$38,632 $132 1.38%$34,748 $134 1.54%$52 $10 8$3,936 $8 (8)
Savings
22,923 56 0.98 23,780 64 1.06 25,001 86 1.36 (857)(8)(8)(2,078)(30)(38)
Money market61,115 395 2.57 60,295 374 2.49 57,783 411 2.82 820 21 83,332 (16)(25)
Time
20,447 174 3.37 21,032 177 3.39 20,355 185 3.61 (585)(3)(2)92 (11)(24)
Total interest-bearing deposits143,169 767 2.13 143,739 747 2.08 137,887 816 2.35 (570)20 55,282 (49)(22)
Short-term borrowed funds1,627 12 2.86 989 9 3.43 589 5 2.91 638 3 (57)1,038 7 (5)
FHLB advances4,718 49 4.01 3,538 35 3.94 1,009 12 4.64 1,180 14 73,709 37 (63)
Senior debt7,117 91 5.12 7,078 89 5.01 6,823 88 5.16 39 2 11294 3 (4)
Subordinated debt and other debt2,206 27 5.04 2,496 32 5.09 3,811 49 5.16 (290)(5)(5)(1,605)(22)(12)
Total long-term borrowed funds14,041 167 4.73 13,112 156 4.74 11,643 149 5.11 929 11 (1)2,398 18 (38)
Total borrowed funds15,668 179 4.54 14,101 165 4.65 12,232 154 5.01 1,567 14 (11)3,436 25 (47)
Total interest-bearing liabilities158,837 946 2.37 157,840 912 2.31 150,119 970 2.56 997 34 68,718 (24)(19)
Noninterest-bearing demand deposits
40,567 39,881 38,070 686 2,497 
Other noninterest-bearing liabilities5,917 5,592 5,387 325 530 
TOTAL LIABILITIES205,321 203,313 193,576 2,008 11,745 
STOCKHOLDERS' EQUITY25,929 25,950 25,541 (21)388 
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$231,250 $229,263 $219,117 $1,987 $12,133 
INTEREST RATE SPREAD2.59 %2.59 %2.36 %—23
NET INTEREST INCOME AND NET INTEREST MARGIN
$1,675 3.18 %$1,631 3.16 %$1,488 2.99 %$44 2$187 19
NET INTEREST INCOME AND NET INTEREST MARGIN, FTE1
$1,678 3.19 %$1,634 3.17 %$1,492 3.00 %$44 2$186 19
Memo: Total deposits (interest-bearing and noninterest-bearing demand)
$183,736 $767 1.66 %$183,620 $747 1.63 %$175,957 $816 1.84 %$116 $20 3 bps$7,779 ($49)(18) bps

1Net interest income and net interest margin are presented on a fully taxable-equivalent ("FTE") basis using the federal statutory tax rate of 21% to adjust for the tax-exempt status of income from certain assets held by the Company and are considered non-GAAP financial measures. For further information on these measures, refer to "Non-GAAP Financial Measures and Reconciliations."

7

AVERAGE BALANCE SHEETS, ANNUALIZED YIELDS AND RATES
(dollars in millions)
FOR THE NINE MONTHS ENDED SEPTEMBER 30,2026 Change
202620252025
Average Balance
InterestRate
Average Balance
InterestRate
Average Balance
InterestRate
INTEREST-EARNING ASSETS
Interest-bearing cash and due from banks and deposits in banks$10,623 $297 3.68%$8,445 $278 4.35%$2,178 $19 (67) bps
Taxable investment securities48,084 1,332 3.69 46,354 1,279 3.68 1,730 53 1
Non-taxable investment securities1 — 2.60 1 — 2.60 — — —
Total investment securities48,085 1,332 3.69 46,355 1,279 3.68 1,730 53 1
Commercial and industrial
51,856 2,101 5.34 44,972 1,645 4.83 6,884 456 51
Commercial real estate24,156 993 5.42 26,429 1,151 5.74 (2,273)(158)(32)
Total commercial76,012 3,094 5.37 71,401 2,796 5.16 4,611 298 21
Residential mortgages35,833 1,101 4.10 33,480 984 3.92 2,353 117 18
Home equity19,898 960 6.45 17,338 923 7.11 2,560 37 (66)
Automobile1,689 60 4.78 3,727 123 4.41 (2,038)(63)37
Education8,198 375 6.12 9,280 405 5.83 (1,082)(30)29
Other retail4,015 296 9.86 4,285 346 10.83 (270)(50)(97)
Total retail69,633 2,792 5.36 68,110 2,781 5.45 1,523 11 (9)
Total loans and leases145,645 5,886 5.36 139,511 5,577 5.31 6,134 309 5
Loans held for sale
1,553 69 5.87 2,023 83 5.45 (470)(14)42
Total interest-earning assets205,906 7,584 4.89 196,334 7,217 4.88 9,572 367 1
Noninterest-earning assets22,365 21,372 993 
TOTAL ASSETS$228,271 $217,706 $10,565 
INTEREST-BEARING LIABILITIES
Checking with interest$38,120 $396 1.39%$33,770 $367 1.45%$4,350 $29 (6)
Savings
23,596 185 1.05 25,430 260 1.36 (1,834)(75)(31)
Money market60,520 1,119 2.47 55,656 1,144 2.75 4,864 (25)(28)
Time
20,747 529 3.40 22,093 642 3.89 (1,346)(113)(49)
Total interest-bearing deposits142,983 2,229 2.08 136,949 2,413 2.36 6,034 (184)(28)
Short-term borrowed funds1,028 25 3.17 729 22 3.85 299 3 (68)
FHLB advances3,233 98 3.99 891 31 4.62 2,342 67 (63)
Senior debt7,014 266 5.06 6,998 264 5.03 16 2 3
Subordinated debt and other debt2,506 98 5.23 4,374 171 5.22 (1,868)(73)1
Total long-term borrowed funds12,753 462 4.82 12,263 466 5.07 490 (4)(25)
Total borrowed funds13,781 487 4.70 12,992 488 5.00 789 (1)(30)
Total interest-bearing liabilities156,764 2,716 2.31 149,941 2,901 2.58 6,823 (185)(27)
Noninterest-bearing demand deposits
39,916 37,326 2,590 
Other noninterest-bearing liabilities5,596 5,618 (22)
TOTAL LIABILITIES202,276 192,885 9,391 
STOCKHOLDERS' EQUITY25,995 24,821 1,174 
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$228,271 $217,706 $10,565 
INTEREST RATE SPREAD2.58 %2.30 %28
NET INTEREST INCOME AND NET INTEREST MARGIN
$4,868 3.16 %$4,316 2.94 %$552 22
NET INTEREST INCOME AND NET INTEREST MARGIN, FTE1
$4,877 3.17 %$4,328 2.95 %$549 22
Memo: Total deposits (interest-bearing and noninterest-bearing demand)
$182,899 $2,229 1.63 %$174,275 $2,413 1.85 %$8,624 ($184)(22) bps
1 Net interest income and net interest margin are presented on a fully taxable-equivalent ("FTE") basis using the federal statutory tax rate of 21% to adjust for the tax-exempt status of income from certain assets held by the Company and are considered non-GAAP financial measures. For further information on these measures, refer to "Non-GAAP Financial Measures and Reconciliations."

8

MORTGAGE BANKING FEES SUMMARY
(dollars in millions)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$/bps%$/bps%$/bps%
MORTGAGE BANKING FEES
Production revenue$11 $15 $21 $19 $18 ($4)(27%)($7)(39%)$47 $52 ($5)(10%)
Mortgage servicing revenue37 30 24 21 29 723 828 91 89 2 2 
MSR valuation changes, net of hedge impact(13)(3)(3)12 2 (10)NM(15)NM(19)40 (59)NM
Total mortgage banking fees$35 $42 $42 $52 $49 ($7)(17%)($14)(29%)$119 $181 ($62)(34%)
Pull-through adjusted locks$1,394 $2,590 $2,299 $2,486 $2,150 ($1,196)(46%)($756)(35%)$6,283 $6,720 ($437)(7%)
Production revenue as a percentage of Pull-through adjusted locks0.80 %0.58 %0.90 %0.78 %0.81 %22  bps(1) bps0.74%0.77%(2) bps
RESIDENTIAL REAL ESTATE ORIGINATIONS
Retail$2,214 $2,657 $1,944 $2,175 $2,019 ($443)(17%)$19510%$6,815 $5,652 $1,16321%
Third Party1,424 2,079 1,854 2,179 1,837 (655)(32)(413)(22)5,357 5,227 1302 
Total$3,638 $4,736 $3,798 $4,354 $3,856 ($1,098)(23%)($218)(6%)$12,172 $10,879 $1,29312%
Originated for sale$1,924 $2,676 $2,415 $2,748 $2,379 ($752)(28%)($455)(19%)$7,015 $6,781 $2343%
Originated for investment1,714 2,060 1,383 1,606 1,477 (346)(17)23716 5,157 4,098 1,05926 
Total$3,638 $4,736 $3,798 $4,354 $3,856 ($1,098)(23%)($218)(6%)$12,172 $10,879 $1,29312%
MORTGAGE SERVICING INFORMATION (UPB)
Loans serviced for others$94,305 $94,589 $94,794 $94,877 $95,244 ($284)—%($939)(1%)$94,305 $95,244 ($939)(1%)
Owned loans serviced37,260 36,975 35,888 35,599 34,760 2851 2,5007 37,260 34,760 2,5007 
Total$131,565 $131,564 $130,682 $130,476 $130,004 $1—%$1,5611%$131,565 $130,004 $1,5611%
MSR at fair value$1,602 $1,482 $1,462 $1,455 $1,430 $1208%$17212%$1,602 $1,430 $17212%
    

9

SEGMENT FINANCIAL HIGHLIGHTS - CONSUMER BANKING
(dollars in millions)

QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
CONSUMER BANKING
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$/bps%$/bps%$/bps%
Net interest income$1,393 $1,348 $1,309 $1,299 $1,262 $45 3%$131 10%$4,050 $3,673 $377 10%
Noninterest income317 314 299 315 311 3 1 6 2 930 937 (7)(1)
Total revenue1,710 1,662 1,608 1,614 1,573 48 3 137 9 4,980 4,610 370 8 
Noninterest expense1,015 1,016 1,028 984 979 (1)— 36 4 3,059 2,896 163 6 
Profit (loss) before credit losses695 646 580 630 594 49 8 101 17 1,921 1,714 207 12 
Net charge-offs74 72 71 80 81 2 3 (7)(9)217 248 (31)(13)
Income (loss) before income tax expense (benefit)621 574 509 550 513 47 8 108 21 1,704 1,466 238 16 
Income tax expense (benefit)160 148 131 139 130 12 8 30 23 439 371 68 18 
Net income (loss)$461 $426 $378 $411 $383 $35 8%$78 20%$1,265 $1,095 $170 16%
AVERAGE BALANCES
Total assets$87,563 $85,302 $83,870 $82,552 $80,729 $2,261 3%$6,834 8%$85,592 $79,040 $6,552 8%
Total loans and leases1
80,783 78,550 77,089 75,980 74,274 2,233 3 6,509 9 78,821 72,588 6,233 9 
Deposits135,629 136,722 133,126 131,488 128,547 (1,093)(1)7,082 6 135,168 127,193 7,975 6 
Interest-earning assets81,400 79,163 77,695 76,583 74,870 2,237 3 6,530 9 79,433 73,176 6,257 9 
KEY METRICS
Net interest margin6.79 %6.83 %6.83 %6.73 %6.69 %(4) bps10  bps6.82 %6.71 %11  bps
Efficiency ratio59.33 61.14 63.94 60.98 62.22 (181) bps(289) bps61.42 62.82 (140) bps
Loan-to-deposit ratio (period-end balances)60.21 58.07 56.55 57.28 57.40 214  bps281  bps60.21 57.40 281  bps
Loan-to-deposit ratio (average balances)58.98 56.84 57.36 57.19 57.16 214  bps182  bps57.73 56.49 124  bps
1 Includes loans held for sale.















10

SEGMENT FINANCIAL HIGHLIGHTS - COMMERCIAL BANKING
(dollars in millions)

QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
COMMERCIAL BANKING
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$/bps%$/bps%$/bps%
Net interest income$481 $467 $456 $450 $448 $14 3%$33 7%$1,404 $1,328 $76 6%
Noninterest income285 292 263 262 286 (7)(2)(1)— 840 733 107 15 
Total revenue766 759 719 712 734 7 1 32 4 2,244 2,061 183 9 
Noninterest expense333 326 334 357 333 7 2 — — 993 977 16 2 
Profit (loss) before credit losses433 433 385 355 401 — — 32 8 1,251 1,084 167 15 
Net charge-offs62 63 64 70 78 (1)(2)(16)(21)189 239 (50)(21)
Income (loss) before income tax expense (benefit)371 370 321 285 323 1 — 48 15 1,062 845 217 26 
Income tax expense (benefit)84 90 78 70 75 (6)(7)9 12 252 195 57 29 
Net income (loss)$287 $280 $243 $215 $248 $7 3%$39 16%$810 $650 $160 25%
AVERAGE BALANCES
Total assets$69,091 $69,614 $67,737 $66,750 $66,134 ($523)(1%)$2,957 4%$68,819 $65,931 $2,888 4%
Total loans and leases1
65,485 66,421 64,574 63,356 62,905 (936)(1)2,580 4 65,496 62,801 2,695 4 
Deposits45,396 44,064 45,354 45,443 44,482 1,332 3 914 2 44,938 43,056 1,882 4 
Interest-earning assets66,725 67,145 65,345 64,248 63,719 (420)(1)3,006 5 66,410 63,485 2,925 5 
KEY METRICS
Net interest margin2.87 %2.78 %2.84 %2.78 %2.78 %9  bps9  bps2.83 %2.80 %3  bps
Efficiency ratio43.39 42.71 46.66 50.09 45.15 68  bps(176) bps44.21 47.38 (317) bps
Loan-to-deposit ratio (period-end balances)137.67 142.67 141.03 132.96 132.70 (500) bps497  bps137.67 132.70 497  bps
Loan-to-deposit ratio (average balances)142.83 148.75 140.64 138.26 140.06 (592) bps277  bps144.04 144.50 (46) bps
1 Includes loans held for sale.















11

SEGMENT FINANCIAL HIGHLIGHTS - OTHER
(dollars in millions)

QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
OTHER1
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$%$%$%
Net interest income($199)($184)($203)($212)($222)($15)(8%)$23 10%($586)($685)$99 14%
Noninterest income45 46 44 43 33 (1)(2)12 36 135 104 31 30 
Total revenue(154)(138)(159)(169)(189)(16)(12)35 19 (451)(581)130 22 
Noninterest expense45 52 16 2 23 (7)(13)22 96 113 95 18 19 
Profit (loss) before provision (benefit) for credit losses(199)(190)(175)(171)(212)(9)(5)13 6 (564)(676)112 17 
Provision (benefit) for credit losses(11)(1)5 (13)(5)(10)NM(6)(120)(7)(16)9 56 
Income (loss) before income tax expense (benefit)(188)(189)(180)(158)(207)1 1 19 9 (557)(660)103 16 
Income tax expense (benefit)(76)(70)(76)(60)(70)(6)(9)(6)(9)(222)(218)(4)(2)
Net income (loss)($112)($119)($104)($98)($137)$7 6%$25 18%($335)($442)$107 24%
AVERAGE BALANCES
Total assets$74,596 $74,347 $72,617 $71,940 $72,254 $249 —%$2,342 3%$73,860 $72,735 $1,125 2%
Total loans and leases2
2,522 2,872 3,258 3,944 4,950 (350)(12)(2,428)(49)2,882 6,145 (3,263)(53)
Deposits2,711 2,834 2,835 2,926 2,928 (123)(4)(217)(7)2,793 4,026 (1,233)(31)
Interest-earning assets60,818 60,462 58,889 58,336 59,009 356 1 1,809 3 60,063 59,673 390 1 
1 Consists primarily of treasury and community development, and includes assets, liabilities, capital, revenues, provision (benefit) for credit losses, expenses, and income tax expense (benefit) not attributed to our Consumer Banking or Commercial Banking segments.
2 Includes loans held for sale.
12

CREDIT-RELATED INFORMATION
(dollars in millions)
AS OFSEPTEMBER 30, 2026 CHANGE
Sept 30, 2026June 30, 2026Mar 31, 2026Dec 31, 2025Sept 30, 2025June 30, 2026September 30, 2025
$/bps/%%$/bps/%%
NONACCRUAL LOANS AND LEASES
Commercial and industrial
$255 $244 $188 $277 $230 $11 5%$25 11%
Commercial real estate578 574 679 618 703 4 1 (125)(18)
Total commercial833 818 867 895 933 15 2 (100)(11)
Residential mortgages1
234 220 217 196 188 14 6 46 24 
Home equity321 316 324 319 297 5 2 24 8 
Automobile19 21 23 28 31 (2)(10)(12)(39)
Education20 21 21 20 20 (1)(5)— — 
Other retail34 39 45 46 49 (5)(13)(15)(31)
Total retail628 617 630 609 585 11 2 43 7 
Total nonaccrual loans and leases1,461 1,435 1,497 1,504 1,518 26 2 (57)(4)
ASSET QUALITY RATIOS
Allowance for loan and lease losses to loans and leases1.29%1.33%1.36%1.36%1.40%(4) bps(11) bps
Allowance for credit losses to loans and leases1.47 1.48 1.52 1.53 1.56 (1) bps(9) bps
Allowance for loan and lease losses to nonaccrual loans and leases130137131129130(7%)—%
Allowance for credit losses to nonaccrual loans and leases149 152 146 145 145 (3%)4%
Nonaccrual loans and leases to loans and leases0.99 0.97 1.04 1.05 1.08 2  bps(9) bps
1 Loans fully or partially guaranteed by the FHA, VA, and USDA are classified as accruing.




13

CREDIT-RELATED INFORMATION, CONTINUED
(dollars in millions)
AS OFSEPTEMBER 30, 2026 CHANGE
Sept 30, 2026June 30, 2026Mar 31, 2026Dec 31, 2025Sept 30, 2025June 30, 2026September 30, 2025
$/bps%$/bps%
LOANS AND LEASES 90 DAYS OR MORE PAST DUE AND ACCRUING
Commercial and industrial
$2 $3 $1 $5 $39 ($1)(33%)($37)(95%)
Commercial real estate4 6 26 20 7 (2)(33)(3)(43)
Total commercial6 9 27 25 46 (3)(33)(40)(87)
Residential mortgages1
157 172 179 141 114 (15)(9)43 38 
Home equity— — — 1 — — — — — 
Automobile— — — — — — — — — 
Education2 2 2 2 2 — — — — 
Other retail— — — — — — — — — 
Total retail159 174 181 144 116 (15)(9)43 37 
Total loans and leases$165 $183 $208 $169 $162 ($18)(10%)$3 2%
1 90+ days past due and accruing includes $157 million, $172 million, $179 million, $141 million, and $114 million of loans fully or partially guaranteed by the FHA, VA, and USDA for September 30, 2026, June 30, 2026, March 31, 2026, December 31, 2025, and September 30, 2025, respectively.

14

CREDIT-RELATED INFORMATION, CONTINUED
(dollars in millions)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$%$%$%
CHARGE-OFFS, RECOVERIES AND RELATED RATIOS
GROSS CHARGE-OFFS
Commercial and industrial
$42 $51 $50 $40 $33 ($9)(18%)$9 27%$143 $106 $37 35%
Commercial real estate33 25 41 42 58 8 32 (25)(43)99 163 (64)(39)
Total commercial75 76 91 82 91 (1)(1)(16)(18)242 269 (27)(10)
Residential mortgages1 1 1 5 1 — — — — 3 2 1 50 
Home equity5 5 6 5 3 — — 2 67 16 12 4 33 
Automobile7 8 9 12 13 (1)(13)(6)(46)24 47 (23)(49)
Education26 26 22 26 25 — — 1 4 74 107 (33)(31)
Other retail50 50 54 57 62 — — (12)(19)154 193 (39)(20)
Total retail89 90 92 105 104 (1)(1)(15)(14)271 361 (90)(25)
Total gross charge-offs$164 $166 $183 $187 $195 ($2)(1%)($31)(16%)$513 $630 ($117)(19%)
GROSS RECOVERIES
Commercial and industrial
$1 $2 $15 $6 $3 ($1)(50%)($2)(67%)$18 $7 $11 157%
Commercial real estate1 3 3 1 3 (2)(67)(2)(67)7 4 3 75 
Total commercial2 5 18 7 6 (3)(60)(4)(67)25 11 14 127 
Residential mortgages1 1 3 — 1 — — — — 5 2 3 150 
Home equity5 5 4 5 6 — — (1)(17)14 17 (3)(18)
Automobile6 7 7 9 9 (1)(14)(3)(33)20 32 (12)(38)
Education6 6 6 6 5 — — 1 20 18 18 — — 
Other retail7 7 7 5 6 — — 1 17 21 21 — — 
Total retail25 26 27 25 27 (1)(4)(2)(7)78 90 (12)(13)
Total gross recoveries$27 $31 $45 $32 $33 ($4)(13%)($6)(18%)$103 $101 $2 2%
NET CHARGE-OFFS (RECOVERIES)
Commercial and industrial
$41 $49 $35 $34 $30 ($8)(16%)$11 37%$125 $99 $26 26%
Commercial real estate32 22 38 41 55 10 45 (23)(42)92 159 (67)(42)
Total commercial73 71 73 75 85 2 3 (12)(14)217 258 (41)(16)
Residential mortgages— — (2)5 — — — — — (2)— (2)— 
Home equity— — 2 — (3)— — 3 100 2 (5)7 NM
Automobile1 1 2 3 4 — — (3)(75)4 15 (11)(73)
Education20 20 16 20 20 — — — — 56 89 (33)(37)
Other retail43 43 47 52 56 — — (13)(23)133 172 (39)(23)
Total retail64 64 65 80 77 — — (13)(17)193 271 (78)(29)
Total net charge-offs$137 $135 $138 $155 $162 $2 1%($25)(15%)$410 $529 ($119)(22%)

15

CREDIT-RELATED INFORMATION, CONTINUED
(dollars in millions)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$/bps%$/bps%$/bps%
ANNUALIZED NET CHARGE-OFF (RECOVERY) RATES
Commercial and industrial
0.31%0.38%0.28%0.28%0.26%(7) bps5  bps0.32%0.30%2  bps
Commercial real estate0.54 0.36 0.64 0.64 0.85 18 (31)0.51 0.81 (30)
Total commercial0.38 0.37 0.40 0.40 0.47 1 (9)0.38 0.48 (10)
Residential mortgages— 0.01 (0.02)0.05 — (1)— — — — 
Home equity— 0.01 0.04 — (0.06)(1)6 0.02 (0.04)6 
Automobile0.18 0.19 0.35 0.60 0.43 (1)(25)0.26 0.52 (26)
Education1.01 0.94 0.80 0.94 0.92 7 9 0.92 1.28 (36)
Other retail4.23 4.22 4.74 5.02 5.45 1 (122)4.39 5.38 (99)
Total retail0.36 0.37 0.38 0.46 0.45 (1)(9)0.37 0.53 (16)
Total loans and leases0.37%0.37%0.39%0.43%0.46%—  bps(9) bps0.38%0.51%(13) bps
Memo: Average loans
Commercial and industrial
$53,179 $52,214 $50,140 $48,108 $46,351 $965 2%$6,828 15%$51,856 $44,972 $6,884 15%
Commercial real estate23,741 24,334 24,401 25,043 25,799 (593)(2)(2,058)(8)24,156 26,429 (2,273)(9)
Total commercial76,920 76,548 74,541 73,151 72,150 372 — 4,770 7 76,012 71,401 4,611 6 
Residential mortgages36,604 35,793 35,090 34,752 34,134 811 2 2,470 7 35,833 33,480 2,353 7 
Home equity20,571 19,876 19,230 18,754 18,027 695 3 2,544 14 19,898 17,338 2,560 15 
Automobile1,317 1,667 2,090 2,557 3,096 (350)(21)(1,779)(57)1,689 3,727 (2,038)(55)
Education7,973 8,183 8,442 8,469 8,513 (210)(3)(540)(6)8,198 9,280 (1,082)(12)
Other retail3,969 4,061 4,017 4,074 4,091 (92)(2)(122)(3)4,015 4,285 (270)(6)
Total retail70,434 69,580 68,869 68,606 67,861 854 1 2,573 4 69,633 68,110 1,523 2 
Total loans and leases$147,354 $146,128 $143,410 $141,757 $140,011 $1,226 1%$7,343 5%$145,645 $139,511 $6,134 4%



16

CREDIT-RELATED INFORMATION, CONTINUED
(dollars in millions)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$%$%$%
SUMMARY OF CHANGES IN THE COMPONENTS OF THE ALLOWANCE FOR CREDIT LOSSES
Allowance for loan and lease losses - beginning$1,969 $1,958 $1,943 $1,972 $2,008 $11 1%($39)(2%)$1,943 $2,061 ($118)(6%)
Charge-offs:
Commercial75 76 91 82 91 (1)(1)(16)(18)242 269 (27)(10)
Retail 89 90 92 105 104 (1)(1)(15)(14)271 361 (90)(25)
Total charge-offs164 166 183 187 195 (2)(1)(31)(16)513 630 (117)(19)
Recoveries:
Commercial2 5 18 7 6 (3)(60)(4)(67)25 11 14 127 
Retail 25 26 27 25 27 (1)(4)(2)(7)78 90 (12)(13)
Total recoveries27 31 45 32 33 (4)(13)(6)(18)103 101 2 2 
Net charge-offs137 135 138 155 162 2 1 (25)(15)410 529 (119)(22)
Provision (benefit) for loan and lease losses:
Commercial3 72 130 50 62 (69)(96)(59)(95)205 201 4 2 
Retail70 74 23 76 64 (4)(5)6 9 167 239 (72)(30)
Total provision (benefit) for loan and lease losses73 146 153 126 126 (73)(50)(53)(42)372 440 (68)(15)
Allowance for loan and lease losses - ending$1,905 $1,969 $1,958 $1,943 $1,972 ($64)(3%)($67)(3%)$1,905 $1,972 ($67)(3%)
Allowance for unfunded lending commitments - beginning$215 $227 $240 $229 $201 ($12)(5%)$14 7%$240 $198 $42 21%
Provision (benefit) for unfunded lending commitments52 (12)(13)11 28 64 NM24 8627 31 (4)(13)
Allowance for unfunded lending commitments - ending$267 $215 $227 $240 $229 $52 24%$38 17%$267 $229 $38 17%
Total allowance for credit losses - ending$2,172 $2,184 $2,185 $2,183 $2,201 ($12)(1%)($29)(1%)$2,172 $2,201 ($29)(1%)
Memo: Total allowance for credit losses by product
Commercial $1,264 $1,293 $1,304 $1,252 $1,265 ($29)(2%)($1)—%$1,264 $1,265 ($1)—%
Retail 908 891 881 931 936 17 2(28)(3)908 936 (28)(3)
Total allowance for credit losses$2,172 $2,184 $2,185 $2,183 $2,201 ($12)(1%)($29)(1%)$2,172 $2,201 ($29)(1%)
17

CAPITAL AND RATIOS
(dollars in millions)
AS OFFOR THE NINE MONTHS ENDED SEPTEMBER 30,
SEPTEMBER 30, 2026 CHANGE2026 Change
Sept 30, 2026June 30, 2026Mar 31, 2026Dec 31, 2025Sept 30, 2025June 30, 2026September 30, 2025202620252025
$%$%$%
CAPITAL RATIOS AND COMPONENTS (PRELIMINARY)
CET1 capital$18,673 $18,364 $18,178 $18,240 $18,046 $309 2%$627 3%
Tier 1 capital20,883 20,475 20,289 20,351 20,157 408 2 726 4 
Total capital24,341 23,933 23,751 23,654 23,455 408 2 886 4 
Risk-weighted assets177,258 176,336 173,268 171,493 168,932 922 1 8,326 5 
Adjusted average assets1
226,047 223,517 218,192 215,321 213,536 2,530 1 12,511 6 
CET1 capital ratio10.5 %10.4 %10.5 %10.6 %10.7 %
Tier 1 capital ratio11.8 11.6 11.7 11.9 11.9 
Total capital ratio13.7 13.6 13.7 13.8 13.9 
Tier 1 leverage ratio9.2 9.2 9.3 9.5 9.4 
TANGIBLE COMMON EQUITY (PERIOD-END)
Common stockholders' equity$22,952 $24,072 $24,061 $24,206 $23,718 ($1,120)(5%)($766)(3%)$22,952 $23,718 ($766)(3%)
Less: Goodwill8,220 8,220 8,221 8,187 8,187 — — 33 — 8,220 8,187 33 — 
Less: Other intangible assets100 105 112 115 123 (5)(5)(23)(19)100 123 (23)(19)
Add: Deferred tax liabilities2
438 438 437 437 440 — — (2)— 438 440 (2)— 
Total tangible common equity3
$15,070 $16,185 $16,165 $16,341 $15,848 ($1,115)(7%)($778)(5%)$15,070 $15,848 ($778)(5%)
TANGIBLE COMMON EQUITY (AVERAGE)
Common stockholders' equity$23,644 $23,839 $23,995 $23,823 $23,288 ($195)(1%)$356 2%$23,825 $22,661 $1,164 5%
Less: Goodwill8,220 8,221 8,198 8,187 8,187 (1)— 33 — 8,213 8,187 26 — 
Less: Other intangible assets103 109 114 120 126 (6)(6)(23)(18)108 134 (26)(19)
Add: Deferred tax liabilities2
438 438 437 440 440 — — (2)— 437 439 (2)— 
Total tangible common equity3
$15,759 $15,947 $16,120 $15,956 $15,415 ($188)(1%)$344 2%$15,941 $14,779 $1,162 8%
INTANGIBLE ASSETS (PERIOD-END)
Goodwill$8,220 $8,220 $8,221 $8,187 $8,187 $— —%$33 —%$8,220 $8,187 $33 —%
Other intangible assets100 105 112 115 123 (5)(5)(23)(19)100 123 (23)(19)
Total intangible assets$8,320 $8,325 $8,333 $8,302 $8,310 ($5)—%$10 —%$8,320 $8,310 $10 —%
1 Adjusted average assets include quarterly average assets, less deductions for disallowed goodwill and other intangible assets, net of deferred taxes, and the accumulated other comprehensive
income impact related to the adoption of post-retirement benefit plan guidance under GAAP.
2 Deferred tax liabilities relate to tax-deductible goodwill and other intangible assets.
3 These are non-GAAP financial measures. For further information on these measures, refer to "Non-GAAP Financial Measures and Reconciliations."



18


NON-GAAP FINANCIAL MEASURES AND RECONCILIATIONS
(dollars in millions, except per share data)

Non-GAAP Financial Measures
This document contains non-GAAP financial measures that we believe provide useful information to investors to understand our results of operations or financial condition. We caution investors not to place undue reliance on such non-GAAP financial measures, but to consider them with the most directly comparable GAAP financial measures. Non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for our results reported under GAAP. The following tables present reconciliations of our non-GAAP financial measures to the most directly comparable GAAP financial measures.

19

NON-GAAP FINANCIAL MEASURES AND RECONCILIATIONS, CONTINUED
(dollars in millions, except per share data)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$%$%$%
Pre-provision profit:
Total revenue (GAAP)
A
$2,322 $2,283 $2,168 $2,157 $2,118 $392%$204 10%$6,773 $6,090 $68311%
Less: Noninterest expense (GAAP)
B
1,393 1,394 1,378 1,343 1,335 (1)— 58 4 4,165 3,968 1975 
Pre-provision profit (non-GAAP)
$929 $889 $790 $814 $783 $404%$146 19%$2,608 $2,122 $48623%
Book value per common share and tangible book value per common share:
Common shares - at period-end (GAAP)
C
421,219,810 422,677,660 426,023,578 429,242,174 431,453,142 (1,457,850)—%(10,233,332)(2%)421,219,810 431,453,142 (10,233,332)(2%)
Common stockholders' equity (GAAP)
D
$22,952 $24,072 $24,061 $24,206 $23,718 ($1,120)(5)($766)(3)$22,952 $23,718 ($766)(3)
Less: Goodwill (GAAP)8,220 8,220 8,221 8,187 8,187 —— 33— 8,220 8,187 33— 
Less: Other intangible assets (GAAP)100 105 112 115 123 (5)(5)(23)(19)100 123 (23)(19)
Add: Deferred tax liabilities related to goodwill and other intangible assets (GAAP)438 438 437 437 440 —— (2)— 438 440 (2)— 
Tangible common equity (non-GAAP)
E
$15,070 $16,185 $16,165 $16,341 $15,848 ($1,115)(7%)($778)(5%)$15,070 $15,848 ($778)(5%)
Book value per common share (GAAP)
D/C
$54.49 $56.95 $56.48 $56.39 $54.97 ($2.46)(4%)($0.48)(1%)$54.49 $54.97 ($0.48)(1%)
Tangible book value per common share (non-GAAP)
E/C
35.78 38.29 37.94 38.07 36.73 (2.51)(7)(0.95)(3)35.78 36.73 (0.95)(3)
Net interest income and net interest margin on an FTE basis:
Net interest income (annualized) (GAAP)
F
$6,645 $6,542 $6,337 $6,098 $5,902 $1032%$74313%$6,509 $5,771 $73813%
Average interest-earning assets (GAAP)
G
208,942 206,770 201,929 199,167 197,598 2,1721 11,3446 205,906 196,334 9,5725
Net interest margin (GAAP)
F/G
3.18%3.16%3.14%3.06%2.99%2  bps19  bps3.16 %2.94 %22  bps
Net interest income (GAAP)$1,675 $1,631 $1,562 $1,537 $1,488 $443%$18713%$4,868 $4,316 $55213%
FTE adjustment3 3 3 4 4 —— (1)(25)9 12 (3)(25)
Net interest income on an FTE basis (non-GAAP)1,678 1,634 1,565 1,541 1,492 443 18612 4,877 4,328 54913
Net interest income on an FTE basis (annualized) (non-GAAP)
H
6,657 6,555 6,350 6,112 5,919 1022 73812 6,522 5,787 73513
Net interest margin on an FTE basis (non-GAAP)
H/G
3.19%3.17%3.14%3.07%3.00%2  bps19  bps3.17 %2.95 %22  bps
Return on average common equity and return on average tangible common equity:
Net income available to common stockholders (GAAP)
I
$599 $554 $484 $489 $457 $458%$14231%$1,637 $1,199 $43837%
Average common equity (GAAP)
J
$23,644 $23,839 $23,995 $23,823 $23,288 ($195)(1)$3562 $23,825 $22,661 $1,1645 
Less: Average goodwill (GAAP)8,220 8,221 8,198 8,187 8,187 (1)— 33— 8,213 8,187 26— 
Less: Average other intangibles (GAAP)103 109 114 120 126 (6)(6)(23)(18)108 134 (26)(19)
Add: Average deferred tax liabilities related to goodwill and other intangible assets (GAAP)438 438 437 440 440 —— (2)—437 439 (2)— 
Average tangible common equity (non-GAAP)
K
$15,759 $15,947 $16,120 $15,956 $15,415 ($188)(1%)$3442%$15,941 $14,779 $1,1628%
Return on average common equity (GAAP)
I/J
10.05%9.31%8.19%8.16%7.77%74  bps228  bps9.18 %7.07 %211  bps
Return on average tangible common equity (non-GAAP)
I/K
15.08%13.91%12.19%12.18%11.75%117  bps333  bps13.73 %10.84 %289  bps
20

NON-GAAP FINANCIAL MEASURES AND RECONCILIATIONS, CONTINUED
(dollars in millions, except per share data)
QUARTERLY TRENDSFOR THE NINE MONTHS ENDED SEPTEMBER 30,
3Q26 Change2026 Change
3Q262Q261Q264Q253Q252Q263Q25202620252025
$/bps
%
$/bps
%$/bps%
Return on average total assets and return on average total tangible assets:
Net income (GAAP)
L
$636 $587 $517 $528 $494 $498%$14229%$1,740 $1,303 $43734%
Average total assets (GAAP)
M
$231,250 $229,263 $224,224 $221,242 $219,117 $1,9871 $12,1336 $228,271 $217,706 $10,5655 
Less: Average goodwill (GAAP)8,220 8,221 8,198 8,187 8,187 (1)— 33— 8,213 8,187 26— 
Less: Average other intangibles (GAAP)103 109 114 120 126 (6)(6)(23)(18)108 134 (26)(19)
Add: Average deferred tax liabilities related to goodwill and other intangible assets (GAAP)438 438 437 440 440 —— (2)— 437 439 (2)— 
Average tangible assets (non-GAAP)
N
$223,365 $221,371 $216,349 $213,375 $211,244 $1,9941%$12,1216%$220,387 $209,824 $10,5635%
Return on average total assets (GAAP)
L/M
1.09%1.03%0.94%0.95%0.90%6  bps19  bps1.02 %0.80 %22  bps
Return on average total tangible assets (non-GAAP)
L/N
1.13%1.06%0.97%0.98%0.93%7  bps20  bps1.06 %0.83 %23  bps
Common equity ratio and tangible common equity ratio:
Total assets (GAAP)
O
$234,464 $233,836 $227,918 $226,351 $222,747 $628— %$11,7175%$234,464 $222,747 $11,7175%
Less: Goodwill (GAAP)8,220 8,220 8,221 8,187 8,187 —— 33— 8,220 8,187 33— 
Less: Other intangible assets (GAAP)100 105 112 115 123 (5)(5)(23)(19)100 123 (23)(19)
Add: Deferred tax liabilities related to goodwill and other intangible assets (GAAP)438 438 437 437 440 —— (2)— 438 440 (2)— 
Tangible assets (non-GAAP)
P
$226,582 $225,949 $220,022 $218,486 $214,877 $633—%$11,7055%$226,582 $214,877 $11,7055%
Common equity ratio (GAAP)
D/O
9.8 %10.3 %10.6 %10.7 %10.6 %(50) bps(86) bps9.8 %10.6 %(86) bps
Tangible common equity ratio (non-GAAP)
E/P
6.7 7.2 7.3 7.5 7.4 (50) bps(70) bps6.7 7.4 (70) bps

21