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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
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ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
For the Fiscal Year Ended December 31, 2004
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TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934 |
For the transition period
from to
Commission file number 1-10683
MBNA Corporation
(Exact name of registrant as specified in its charter)
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Maryland |
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52-1713008 |
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(State or other jurisdiction of |
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(I.R.S. Employer Identification No.) |
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incorporation or organization) |
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1100 North King Street, Wilmington, DE |
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19884-0131 |
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(Address of principal executive offices) |
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(Zip Code) |
Registrant’s telephone number, including area code:
(800) 362-6255
Securities Registered Pursuant to Section 12(b) of the
Act:
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Name of each exchange on |
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which registered |
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Common Stock, $.01 par value
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New York Stock Exchange |
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71/2%
Cumulative Preferred Stock, Series A
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New York Stock Exchange |
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Adjustable Rate Cumulative Preferred Stock, Series B
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New York Stock Exchange |
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MBNA Capital A 8.278% Capital Securities, Series A,
guaranteed by MBNA Corporation to the extent described therein
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New York Stock Exchange |
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MBNA Capital B Floating Rate Capital Securities, Series B,
guaranteed by MBNA Corporation to the extent described therein
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New York Stock Exchange |
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MBNA Capital C 8.25% Trust Originated Preferred Securities,
Series C, guaranteed by MBNA Corporation to the extent
described therein
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New York Stock Exchange |
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MBNA Capital D 8.125% Trust Originated Preferred
Securities, Series D, guaranteed by MBNA Corporation to the
extent described therein
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New York Stock Exchange |
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MBNA Capital E 8.10% Trust Originated Preferred Securities,
Series E, guaranteed by MBNA Corporation to the extent
described therein
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New York Stock Exchange |
Securities Registered Pursuant to Section 12(g) of the
Act: None
Indicate by check mark whether the Registrant (1) has filed
all reports required to be filed by Section 13 or 15(d) of
the Securities Exchange Act of 1934 during the preceding
12 months (or such shorter period that the Registrant was
required to file such reports), and (2) has been subject to
such filing requirements for the past
90 days. Yes þ No o
Indicate by check mark if disclosure of delinquent filers
pursuant to Item 405 of Regulation S-K is not
contained herein, and will not be contained, to the best of the
Registrant’s knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this
Form 10-K or any amendment to this
Form 10-K. o
Indicate by check mark, whether the registrant is an accelerated
filer (as defined in Exchange Act
Rule 12b-2). Yes þ No o
As of June 30, 2004, the aggregate market value of the
voting and non-voting common equity held by non-affiliates of
the Registrant calculated by reference to the closing price of
the Registrant’s common stock as reported on the New York
Stock Exchange was $29,714,511,676. As of March 1, 2005,
there were outstanding 1,277,671,875 shares of common
stock, par value $.01 per share, which is the only class of
the Registrant’s common stock.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the 2004 Annual Report to Stockholders for the year
ended December 31, 2004 are incorporated by reference into
Parts I, II and IV. Portions of the Definitive Proxy
Statement for the Annual Meeting of Stockholders to be held
May 2, 2005 (the “Definitive Proxy Statement”)
are incorporated by reference into Parts II and III.
MBNA CORPORATION
2004 ANNUAL REPORT ON FORM 10-K
TABLE OF CONTENTS
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PART I |
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ITEM 1.
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Business
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ITEM 2.
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Properties
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ITEM 3.
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Legal Proceedings
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ITEM 4.
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Submission of Matters to a Vote of Security Holders
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Executive Officers of the Registrant
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PART II |
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ITEM 5.
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Market for the Registrant’s Common Equity, Related
Stockholder Matters and Issuer Purchases of Equity Securities
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ITEM 6.
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Selected Financial Data
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ITEM 7.
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Management’s Discussion and Analysis of Financial Condition
and Results of Operations
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ITEM 7A.
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Quantitative and Qualitative Disclosures about Market Risk
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ITEM 8.
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Financial Statements and Supplementary Data
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ITEM 9.
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Changes in and Disagreements with Accountants on Accounting and
Financial Disclosure
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ITEM 9A.
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Controls and Procedures
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ITEM 9B.
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Other Information
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PART III |
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ITEM 10.
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Directors and Executive Officers of the Registrant
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ITEM 11.
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Executive Compensation
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ITEM 12.
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Security Ownership of Certain Beneficial Owners and Management
and Related Stockholder Matters
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ITEM 13.
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Certain Relationships and Related Transactions
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ITEM 14.
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Principal Accountant Fees and Services
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PART IV |
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ITEM 15.
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Exhibits and Financial Statement Schedules
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Signatures |
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PART I
Overview
MBNA Corporation (the “Corporation”), a registered
bank holding company, was incorporated under the laws of
Maryland on December 6, 1990. It is the parent company of
MBNA America Bank, N.A. (“MBNA America”), a national
bank organized in January 1991 as the successor to a national
bank formed in 1982 and the Corporation’s principal
subsidiary. MBNA America has two wholly owned non-U.S. bank
subsidiaries, MBNA Europe Bank Limited (“MBNA Europe”)
formed in 1993 with its headquarters in the United Kingdom
(“U.K.”) and MBNA Canada Bank (“MBNA
Canada”) formed in 1997. The Corporation is also the parent
company of MBNA America (Delaware), N.A. (“MBNA
Delaware”), a national bank.
The Corporation, the largest independent credit card lender in
the world and a recognized leader in affinity marketing, is an
international financial services company providing lending,
deposit, and credit insurance products and services to its
Customers. Through MBNA America, the Corporation is the leading
issuer of endorsed credit cards, marketed primarily to members
of associations and customers of financial institutions and
other organizations. In addition to its credit card lending, the
Corporation makes other consumer loans, as well as commercial
loans primarily to small businesses. As part of its growth
strategy, the Corporation intends to diversify its business by
expanding its non-credit card consumer loan business and
commercial lending business and by expanding internationally.
In 2004, the Corporation diversified its business through the
acquisition of insurance premium financing and professional
practice financing companies.
The Corporation conducts its business in the U.K., Ireland and
Spain through MBNA Europe, and in Canada through MBNA Canada,
using similar business strategies and operating methods as it
does in the U.S., with adjustments for local regulation and
custom.
Products and Services
The Corporation makes credit card, other consumer and commercial
loans. Other consumer loans include installment and revolving
unsecured loan products, mortgage loans, aircraft loans,
insurance premium financing loans (to consumers), and other
specialty lending products to consumers. Commercial loans
include business card products, professional practice financing
loans, insurance premium financing loans (to businesses), and
small business lines of credit. The Corporation also offers
credit insurance and deposit products.
The Corporation offers a variety of credit card products, such
as standard, gold, Platinum Plus and Quantum, and
customizes them for thousands of endorsed affinity programs and
for programs under its own brand name. The Corporation’s
credit card programs offer a variety of benefits and features
based on the type of endorsing organization and the needs of the
Customer. These benefits and features include competitive
interest rates, group-specific enhancements, rewards (including
the WorldPoints rewards program), and compensation to the
endorsing organization based on Customer usage. The
Corporation’s approach to marketing and underwriting
enables it to offer higher initial credit lines and periodic
credit line increases to Customers, resulting in higher usage
and average account balances.
The Corporation’s credit cards are offered on the
MasterCard and Visa networks and, since November 2004, the American Express
network. MasterCard, Visa and American Express offer the
Corporation account generation and transaction volume incentives
to issue credit cards processed on their respective networks.
Other consumer loans include installment and revolving unsecured
loan products and specialty lending products, such as mortgage
loans, aircraft loans, and insurance premium financing loans (to
consumers).
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The Corporation extends unsecured lines of credit which may be
accessed by check or electronically and have either fixed
monthly payments or minimum payments similar to credit card
accounts. Customers primarily use these products for large
purchases or debt consolidation. Through MBNA Europe, the
Corporation also offers fixed term unsecured loan products with
fixed monthly payments.
Through MBNA Delaware, the Corporation offers
U.S. consumers specialty finance products, including
mortgage and aircraft loans. The Corporation’s mortgage
loans consist primarily of home equity loans offered as a debt
consolidation tool. The mortgage loans also include purchase
money and refinance loans. The Corporation’s mortgage loans
are offered primarily to the Corporation’s credit card and
other consumer loan Customers. The Corporation generally
sells to third parties the mortgage loans it originates, but in
2004 began to hold some mortgages loans. The Corporation does
not service mortgage loans.
In 2004, the Corporation began offering premium finance loan
products in the U.K. through the acquisition of Premium Credit
Limited (“PCL”). Through PCL, the Corporation makes
loans to consumers and businesses (discussed below) for
financing of premiums on insurance products. Generally, the
Corporation lends to Customers the amount of the insurance
policy premium, which the Customer repays over the policy
period. If the Customer fails to repay the loan, the insurance
policy is terminated and a portion of the premium is refunded to
the Corporation. The loans are generated through relationships
with an established network of insurance companies, agents, and
brokers.
Commercial loans include business card loans and other
commercial loans, such as professional practice financing loans,
insurance premium financing loans (to businesses), and small
business lines of credit.
Business card products include general-purpose business credit
cards marketed primarily to small businesses, and purchasing and
corporate cards for small and larger businesses for business,
travel, and corporate purchasing.
In 2004, the Corporation began offering professional practice
finance loan products through its acquisition of MBNA Practice
Solutions, Inc. (formerly Sky Financial Solutions, Inc.). MBNA
Practice Solutions makes secured loans to meet the financing
needs of medical professionals, including dentists, other
medical dental specialists, medical doctors, optometrists,
chiropractors, and veterinarians. The loans are typically used
for practice start-up, working capital, practice acquisition,
and equipment financing and generally have terms of five to
fifteen years. The loans are generated through referrals from
equipment and supply vendors, practice brokers, state
professional associations and Customers as well as direct mail
marketing.
Through the Corporation’s acquisition of PCL (as described
above), in the U.K. the Corporation makes premium financing
loans to businesses, including professionals and small business
owners, to pay premiums on property, general liability, and
other types of insurance.
The Corporation offers unsecured lines of credit to small
businesses through MBNA Delaware.
The Corporation offers credit protection products to credit card
and other consumer loan Customers in the U.S., and markets
credit insurance to Customers of MBNA Europe and MBNA Canada. In
addition, the Corporation markets credit-related life and
disability insurance to Customers in the U.S. whose
accounts have been acquired from other lenders. These insurance
and credit protection products are marketed only to the
Corporation’s loan Customers, and only in conjunction
with their loan accounts with the Corporation and not any other
loan accounts. A third-party vendor manages aspects of
enrollment, retention and administration of certain of these
products. Customer acceptance of these products generally has
been higher in the U.K. and Canada than in the U.S. and, as a
result, these products have accounted for a higher proportion of
U.K. and Canada revenue than U.S. revenue.
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In the U.S., the Corporation offers money market deposit
accounts and certificates of deposit through MBNA America. Money
market deposit accounts provide Customers with liquidity and
convenience of service, as well as insurance by the Federal
Deposit Insurance Corporation (“FDIC”) of up to
$100,000 per depositor. Certificates of deposit are
traditional fixed term investments with maturities that
typically range from six to sixty months, and are insured by the
FDIC up to $100,000. MBNA Europe began offering deposit accounts
in 2004. Deposit products are offered to members of the
Corporation’s endorsing associations, to existing credit
card Customers and to others.
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Portfolio Purchases and Acquisitions |
The Corporation selectively purchases credit card, other
consumer, and commercial loan portfolios from other financial
institutions. Generally, the Corporation purchases portfolios
when it can also obtain ongoing endorsing arrangements from the
seller or from the portfolio’s existing endorsing
organizations. Prior to acquiring a portfolio of loans, the
Corporation reviews the historical performance and seasoning of
the portfolio (including the portfolio’s delinquency and
loss characteristics, average balances, attrition rates, yields
and collection performance) and reviews the account management
and underwriting policies and procedures of the financial
institution selling the loan portfolio. Accounts that have been
purchased by the Corporation were originally opened using
criteria established by financial institutions other than the
Corporation and may not have been subject to the same credit
review as accounts originated by the Corporation. Once these
accounts have been purchased and transferred to the Corporation
for servicing, they are generally managed in accordance with the
same policies and procedures as accounts originated by the
Corporation. See “Loan Receivables” on pages 31
through 34 of the 2004 Annual Report to Stockholders, which is
incorporated herein by reference, for the amount of the
Corporation’s portfolio purchases. In addition, the
Corporation acquires related or complementary businesses in the
ordinary course of its business. In addition to credit card and
other consumer loan portfolio purchases, the Corporation’s
acquisition activities in 2004 included specialty finance
products. In making business acquisitions, the Corporation
considers earnings impact, credit quality, diversification and
other factors.
Marketing
The Corporation markets its products primarily through
endorsements from membership associations, financial
institutions, commercial firms, and others. The Corporation
directs its marketing efforts primarily to members and customers
of these endorsing organizations, and to targeted lists of
people with a strong common interest. The Corporation is the
recognized leader in endorsed marketing, with endorsements from
thousands of organizations and businesses, including
professional associations, financial institutions, colleges and
universities, sports teams, and major retailers.
The Corporation generally customizes marketing programs for an
endorsing organization in order to make the Corporation’s
products attractive to the organization’s members or
customers. For example, credit cards issued to the
organization’s members or customers usually carry custom
graphics and the name and logo of the endorsing organization.
The Corporation’s endorsing relationships with commercial
firms, including professional sports teams and retailers,
include co-branded cards and typically include incentives for
Customers to purchase services or merchandise from the
co-branding firm.
Under the Corporation’s agreements with endorsing
organizations, the Corporation makes royalty payments to the
endorsing organizations, which grant the Corporation the
exclusive right to market its products to the members or
customers and provide their endorsements and mailing lists. Some
organizations, such as financial institutions, also market the
Corporation’s products directly to their members or
customers. The endorsing agreements typically have a term of
five years. The royalty payments are based on the number of new
accounts, activation levels, and account revenue (for example, a
percentage of sales volume on accounts). In some cases, the
Corporation advances future compensation to the endorsing
organization.
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The Corporation provides rewards points based on spending
volumes to certain Customers. In recent years, rewards offerings
have represented a greater proportion of the Corporation’s
marketing. Customers may redeem the rewards points for cash,
merchandise, or services. In some cases, the Corporation is
responsible for the cost of the rewards points and in other
cases the endorsing organization is responsible for the cost of
the rewards points. In some cases, the royalty the Corporation
pays the endorsing organization is used to fund a portion of the
cost of the rewards points. See “Royalties to Endorsing
Organizations” in Note 3 on pages 84 through 85
of the 2004 Annual Report to Stockholders, which is incorporated
herein by reference.
The Corporation primarily uses direct mail, person-to-person
marketing (such as event marketing), telesales, and Internet
marketing to market its credit cards and other products. Each
year, the Corporation develops numerous marketing campaigns,
customized for the Corporation’s endorsing organizations,
generating millions of direct mail pieces designed to add
accounts and promote account usage. The Corporation’s
in-house advertising staff designs custom graphics for credit
cards and prepares direct mail programs and advertisements. The
Corporation conducts Internet marketing through a combination of
banner, e-mail, search engine, and other advertisements. The
Corporation selectively markets its products to existing
Customers through the in-bound calling environment. In 2005, the
Corporation initiated a brand awareness campaign, to include
television, radio and print advertising.
In addition, the Corporation’s marketing activities include
efforts to retain profitable accounts and programs designed to
activate new accounts and stimulate usage of existing accounts,
primarily through access check mailings, balance transfer
incentives, and purchase reward programs.
The Corporation conducts marketing activities through regional
and international offices. These offices assist the Corporation
to obtain endorsements, increase its familiarity with local
markets, better understand the needs and motivations of
Customers, and assess the competitive environment. In the U.S.,
MBNA Marketing Systems, Inc. (“MBNA Marketing
Systems”), a subsidiary of MBNA America, has offices in
Maine, Ohio, Maryland, Georgia, New Jersey, California, and New
York. MBNA Europe has its headquarters in Chester, England and
an office in London, England. In 2002, MBNA Europe opened a
branch in Las Rozas, Spain and began marketing in Spain. MBNA
Ireland Limited has offices in Carrick-on-Shannon, Ireland. MBNA
Canada has its headquarters in Ottawa, Ontario and a sales and
marketing office in Montreal, Quebec.
MBNA Marketing Systems has 15 telesales facilities in
9 states. As of December 31, 2004, it employed
approximately 2,300 people in telesales, the majority of whom
worked part-time. The telesales organization generates new
accounts by calling prospects obtained from membership or
customer lists of endorsing organizations and other prospect
lists and calls existing Customers to market products.
In 2004, through telesales to new Customers, the Corporation
added approximately 11.6% of its new U.S. accounts and 9.3%
of its new foreign accounts (excluding accounts acquired through
portfolio acquisitions). In recent years the Corporation has
relied less on telesales in the U.S. The Corporation
expects to continue to rely less on telesales in the U.S. and
more on other marketing channels, such as the Internet and
person-to-person marketing, because of changing consumer
attitudes and acceptance of telesales and federal and state
regulatory initiatives, such as do-not-call lists that limit
telesales. See “Regulatory Matters —
Telemarketing Regulation” on page 15 of this
Form 10-K.
Credit
The credit risk of lending to each Customer is evaluated through
the combination of human judgment and the application of various
credit scoring models and other statistical techniques.
For credit card and other consumer loan credit determinations,
the Corporation considers an applicant’s capacity and
willingness to repay, stability and other factors. Important
information in performing this credit assessment includes an
applicant’s income, debt-to-income levels, residence and
employment stability, the rate at which new credit is being
acquired, and the manner in which the applicant has handled the
repayment of previously granted credit. An applicant who has
favorable credit capacity and credit history characteristics is
more likely to be approved and to receive a relatively higher
credit line assignment. Favorable characteristics
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include appropriate debt-to-income levels, a long history of
steady employment, and little or no history of delinquent
payments on other debt.
The Corporation develops credit scoring models to evaluate
common applicant characteristics and their correlation to credit
risk and utilizes models in making credit assessments. The
scoring models use the information available in the
Customer’s application and credit report to provide a
general indication of the applicant’s credit risk.
Periodically, the scoring models are validated and, if
necessary, realigned to maintain their accuracy and reliability.
In 2004, less than half of the credit applications received by
the Corporation were approved. In the U.S., a significant
percentage of credit applications that present high risk are
declined through an automated decisioning process. Most
decisions to approve a credit application are made by credit
analysts who consider the credit factors described above and
assign credit lines based upon this assessment. Credit analysts
are encouraged to call applicants when they believe additional
information, such as an explanation of delinquencies or debt
levels, may assist the analyst in making the appropriate credit
decision. Credit analysts undergo a comprehensive education
program that focuses on evaluating an applicant’s
creditworthiness.
Once the credit analyst makes a decision, further levels of
review are automatically triggered based on an analysis of the
risk of each decision. This analysis is derived from previous
experiential data and makes use of credit scores and other
statistical techniques. Credit analysts also review applications
obtained through pre-approved offers to ensure adherence to
credit standards and assign an appropriate credit limit as an
additional approach to managing credit risk. Some credit
applications that present low risk are approved through an
automated decisioning process.
Credit lines for existing Customers are regularly reviewed for
credit line increases, and when appropriate, credit line
decreases. The Corporation’s Portfolio Risk Management
division independently reviews selected applications and credit
line increase requests to ensure quality and consistency.
Loans to certain commercial lending Customers, such as
professional practice finance and business card products to
larger businesses, are based upon a review of the financial
strength of the Customer, assessment of the Customer’s
management ability, sector industry trends, the type of
exposure, the transaction structure, and total relationship
exposure. Commercial loans are individually approved either by
an officer with appropriate authority delegated based upon
experience in the product and loan structure being approved or
by a loan committee. The commercial portfolio is managed on both
a pool basis and an individual basis. For loans greater than a
specified threshold, an internal risk rating is assigned and
adjusted on an ongoing basis to reflect changes in the
Customer’s financial condition, cash flow or ongoing
financial stability. For loans less than a specified threshold,
Customer accounts are managed based upon scoring models and
performance.
The Corporation’s credit risk is further discussed under
“Credit Risk” on page 45 of the 2004 Annual
Report to Stockholders, which is incorporated herein by
reference.
Risk Control/ Fraud
The Corporation manages risk at the Customer level through
sophisticated analytical techniques combined with regular
judgmental review. Transactions are evaluated at the point of
sale, where risk levels are balanced with profitability and
Customer satisfaction. In addition, Customers showing signs of
financial stress are periodically reviewed, a process that
includes an examination of the Customer’s credit file, the
Customer’s behavior with the Corporation’s accounts,
and often a phone call to the Customer for clarification of the
situation. The Corporation may block use of accounts, reduce
credit lines on certain accounts, and increase the annual
percentage rates on certain accounts (generally after giving the
Customer notice and an opportunity to reject the rate increase,
unless the increase was triggered by an event set out in the
credit agreement as a specific basis for a rate increase).
Commercial Customer accounts may be placed on a “Watch
List” when either individual Customer performance or
environmental factors warrant. These accounts are subject to
additional quarterly reviews by business line management, risk
management and senior credit officers in order to assess the
Customer’s
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financial status and develop the appropriate strategy and action
to take on the account. Watch List accounts are also assessed
for impairment and appropriate specific reserves are determined.
A balanced approach is also used when stimulating portfolio
growth. Risk levels are measured through statistical models that
incorporate payment behavior, employment information, income
information, and transaction activity. Credit bureau scores and
attributes are obtained and combined with internal information
to allow the Corporation to increase credit lines and promote
account usage while balancing additional risk.
The Corporation manages fraud risk through a combination of
judgmental reviews and sophisticated technology to detect and
prevent fraud as early as possible. Technologies and strategies
utilized include a neural net-based fraud score, expert systems
and fraud specific authorization strategies. Address and other
demographic discrepancies are investigated as part of the credit
decision to identify and prevent identity theft.
Collection
The Corporation’s collection philosophy is to work with
each Customer with a past due account at an early stage of
delinquency in a persistent yet professional manner. The
Corporation employs several computerized systems to assist in
the collection of past due accounts. These systems analyze each
Customer’s purchase and repayment habits, and select
accounts for initial contact with the objective of contacting
the highest risk accounts first. Customers who are experiencing
significant financial problems and who may consider filing for
bankruptcy are referred to specialists who offer alternative
payment programs to bankruptcy, including debt counseling,
reduced interest rates, and other restructured loan arrangements.
The Corporation works with Customers continually at each stage
of delinquency. The Corporation charges off open-end delinquent
loans by the end of the month in which the account becomes
180 days contractually past due and closed-end delinquent
loans by the end of the month in which they become 120 days
contractually past due. Delinquent bankrupt accounts are
charged-off by the end of the second calendar month following
receipt of notification of filing from the applicable court, but
not later than the applicable 180-day or 120-day timeframes
described above. Accounts of deceased Customers are charged off
when the loss is determined, but not later than the applicable
180-day or 120-day timeframes described above. Fraudulent
accounts are charged off the end of the calendar month of the
90th day after identifying the account as fraudulent, but not
later than the applicable 180-day or 120-day timeframes
described above. Accounts failing to make a payment within
charge-off policy timeframes are written off. Managers may on an
exception basis defer charge-off of an account for another
month, pending continued payment activity or other special
circumstances. Senior manager approval is required on all such
exceptions to the above charge-off policies. If an account has
been charged-off, it may be sold to a third party or retained by
the Corporation for recovery.
A Customer’s account may be re-aged to remove existing
delinquency. Generally, the intent of a re-age is to assist
Customers who have recently overcome temporary financial
difficulties and have demonstrated both the ability and
willingness to resume regular payments, but may be unable to pay
the entire past due amount. To qualify for re-aging, the account
must have been opened for at least one year and cannot have been
re-aged during the preceding 365 days. An account may not
be re-aged more than two times in a 5-year period. To qualify
for re-aging, the Customer must also have paid an amount equal
to three regular minimum monthly payments within the last
90 days. In addition, the Corporation may re-age the
account of a Customer who is experiencing long-term financial
difficulties and apply modified, concessionary terms and
conditions to the account. Such additional re-ages are limited
to one in a 5-year period and must meet the qualifications for
re-ages described above, except that the Customer’s three
consecutive minimum monthly payments may be based on the
modified terms and conditions applied to the account. The
Corporation’s senior management and the Corporation’s
Loan Review Department approve all re-age strategies. Re-ages
may have the effect of delaying charge-offs. For a discussion on
the amount of re-ages and their impact, see “Renogiated
Loan Programs — Re-aged Loans” on pages 50
and 51 of the 2004 Annual Report to Stockholders, which is
incorporated herein by reference.
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Operations
Account processing services performed by MBNA Technology, Inc.
(“MBNA Technology”), a wholly-owned subsidiary of MBNA
America, include information and data processing, payment
processing, statement rendering, card production, fullfillment
operations and network services. MBNA Technology’s data
network provides an interface to MasterCard, Visa and American
Express networks for performing authorizations and settlement
funds transfers. Most data processing and network functions are
performed at MBNA Technology’s facilities in Dallas, Texas,
and Newark, Delaware. MBNA Technology processes Customer
payments and generates and mails monthly statements to Customers
summarizing account activity. Third-party vendors provide print
and mail services in the U.K. and account processing services
for the Corporation’s U.S. and U.K. business card products.
The Corporation depends on the continued availability and
reliability of the MasterCard, Visa and American Express
networks to provide for the exchange of financial information
and funds between merchants and the Corporation. See
“MasterCard and Visa Litigation and Competition” on
pages 15 and 16 of this Form 10-K below.
In 2004, the Corporation successfully completed a multi-phase
project, begun in 2002, extending the use of the
Corporation’s North American core Customer information
systems to MBNA Europe’s business in the U.K. and Ireland,
which had relied on third-party vendors for such information
systems. The project provides standardization of systems,
appropriate infrastructure for an “internationalized”
technical platform and systems enhancements for the MBNA Europe
processing environment.
Internet and Technology
The Corporation offers several Internet-based products and
services, including online credit card and consumer loan
applications, real-time online account access and servicing,
deposit products information, online balance transfers, and
online shopping and security features.
The Corporation uses sophisticated systems and technology in all
aspects of its business operations to enhance Customer service
and improve efficiency. These systems include marketing
databases, advanced telecommunications networks to support
Customer service and telesales, a credit decisioning system that
processes credit card applications leveraging on-line credit
bureaus, neural networks to identify and prevent fraud, and
selective statement insertion technology to customize
communications with Customers. These systems enable the
Corporation to implement customized marketing and service
strategies for endorsing organizations. The Corporation relies
primarily on the internal development of technology solutions to
provide the flexibility, quality, and responsiveness to
effectively support its business.
Terms and Conditions
Each Customer and the Corporation enter into an agreement
setting forth the terms and conditions of the Customer’s
account. The Corporation reserves the right to add or change any
terms, conditions, services or features of its accounts at any
time by giving notice to the Customer, including increasing or
decreasing periodic finance charges, other charges, and payment
terms. The Customer agreement generally provides that the
Corporation may apply such changes, when applicable, to current
outstanding balances as well as to future transactions. In the
U.S., the Customer can reject a rate increase by notifying the
Corporation and then no longer using the account (unless the
increase was triggered by an event set out in the agreement as a
specific basis for a rate increase). In some cases the
Corporation will initiate a change in terms only after the
Customer has accepted the change, such as by continued use of
the account after notice.
The Corporation’s other consumer loan accounts include
accounts with a minimum monthly payment similar to credit card
loan accounts and with a fixed monthly payment amount. On the
accounts with a fixed monthly payment amount, Customers take
advances on the account and repay the advances over a fixed term
with a fixed monthly payment amount, with the term and payment
amount reset with each new advance.
The Corporation offers fixed and variable rates on accounts and
also offers temporary promotional rates. In the U.S., variable
rates are offered at a percentage rate indexed to the
U.S. Prime Rate published in The Wall Street Journal. See
“Interest Rate Sensitivity” on pages 66 through
68 of the 2004 Annual Report to
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Stockholders, which is incorporated herein by reference, for
further discussion of the interest rates on the
Corporation’s accounts.
The Corporation assesses annual, late, overlimit, returned
check, cash advance, express payment, and other miscellaneous
fees earned on the Corporation’s credit card, other
consumer and commercial loans in accordance with each
Customer’s account agreement.
International
The Corporation’s international activities are performed
primarily through MBNA America’s two non-U.S. bank
subsidiaries, MBNA Europe and MBNA Canada. See
“Note 30: Foreign Activities” on page 109 of
the 2004 Annual Report to Stockholders, which is incorporated
herein by reference, for certain financial information on the
Corporation’s international activities. The Corporation
uses similar business strategies and operating methods in its
international activities as in the U.S., with adjustments for
local regulations and customs.
In early 2004, MBNA established a representative office in
Shanghai, China in order to explore options for eventually
offering credit card loan products and services in China and
other Asian markets. Non-Chinese banks, such as the
Corporation’s banking subsidiaries, currently are barred
from offering loans to Chinese citizens. When China joined the
World Trade Organization in 2001, it agreed to lift the
restriction on non-Chinese banks beginning in 2007.
Regulatory Matters
The earnings of the Corporation are affected by monetary
policies and the actions of various regulatory authorities,
including the Board of Governors of the Federal Reserve System
(the “FRB”), the Office of the Comptroller of the
Currency (the “OCC”), and the Federal Deposit
Insurance Corporation (the “FDIC”). In addition,
numerous federal and state laws and regulations affect the
activities of the Corporation. This regulatory framework is
intended primarily for the protection of depositors and deposit
insurance funds and not for the protection of security holders.
Set forth below is a description of some of the material
elements of the laws, regulations, policies and other regulatory
matters affecting the Corporation and its subsidiaries. The
description is qualified in its entirety by reference to the
full text of the statutes and regulations, as amended, that are
described.
As a bank holding company, the Corporation is subject to
regulation under the Bank Holding Company Act of 1956 (the
“BHCA”) and to the BHCA’s examination and
reporting requirements. The FRB is the Corporation’s
primary regulator and supervises the Corporation’s
activities on a continual basis. Under the BHCA, bank holding
companies may not directly or indirectly acquire the ownership
or control of more than five percent of the voting shares or
substantially all of the assets of any company, including a
bank, without the prior approval of the FRB. In addition, bank
holding companies generally are prohibited under the BHCA from
engaging in non-banking activities, subject to certain
exceptions. The Gramm-Leach-Bliley Act, enacted in 1999 and
discussed below, broadened the range of permissible activities
for bank holding companies that qualify as “financial
holding companies”.
MBNA America and MBNA Delaware are subject to supervision and
examination by the OCC, which is their primary regulator. MBNA
America and MBNA Delaware are insured by, and therefore are
subject to the regulations of, the FDIC and are also subject to
requirements and restrictions under federal and certain state
laws, including requirements to maintain reserves against
deposits, restrictions on the types and amounts of loans that
may be granted and the interest that may be charged thereon, and
limitations on the types of investments that may be made and the
types of services that may be offered.
MBNA Europe is subject to regulation and supervision by the U.K.
Financial Services Authority, the FRB, and the OCC. MBNA Canada
is subject to regulation and supervision by the Office of the
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Superintendent of Financial Institutions, the Canadian Deposit
Insurance Corporation, the FRB, and the OCC.
The principal source of funds to the Corporation to pay
dividends and interest and principal on debt securities and to
meet other obligations is dividends from MBNA America. MBNA
America and MBNA Delaware are subject to limitations on the
dividends they may pay to the Corporation. The Corporation may
also be subject to limitations on the payment of dividends to
stockholders. See “Dividend Limitations” on
page 56 and “Note 27: Dividend Limitations”
on page 106 of the 2004 Annual Report to Stockholders,
which are incorporated herein by reference. In addition, the
Corporation, MBNA America and MBNA Delaware are subject to
various regulatory policies and requirements relating to the
payment of dividends, including requirements to maintain capital
above regulatory minimums. The appropriate federal regulatory
authority is authorized to determine, under certain
circumstances relating to the financial condition of a bank or
bank holding company, that the payment of dividends would be an
unsafe or unsound practice and to prohibit payment thereof.
Moreover, neither MBNA America nor MBNA Delaware may pay a
dividend if it is undercapitalized or would become
undercapitalized as a result of paying the dividend. Banking
regulators have indicated that banking organizations should
generally pay dividends only out of current operating earnings.
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Intercompany Borrowings and Transactions |
There are various legal restrictions on the extent to which the
Corporation and its non-bank subsidiaries may borrow or
otherwise obtain credit from, sell assets to, or engage in
certain other transactions with, MBNA America and MBNA Delaware,
the Corporation’s U.S. bank subsidiaries. In general,
these restrictions require that any such extensions of credit
must be secured by designated amounts of specified collateral
and the aggregate of such transactions are limited, as to any
one of the Corporation or its non-bank subsidiaries, to 10% of
the U.S. bank subsidiary’s capital stock and surplus,
and as to the Corporation and all such non-bank subsidiaries in
the aggregate, to 20% of the U.S. bank subsidiary’s
capital stock and surplus.
Extensions of credit and other transactions between one of the
Corporation’s U.S. bank subsidiaries on the one hand,
and the Corporation or one of its non-bank subsidiaries on the
other, must be on terms and under circumstances, including
credit standards, that are substantially the same or at least as
favorable to the Corporation’s U.S. bank subsidiary as
those prevailing at the time for comparable transactions between
the Corporation’s U.S. bank subsidiaries and
non-affiliated companies.
The FRB, OCC and FDIC have substantially similar risk-based
capital and leverage ratio guidelines for banking organizations.
The guidelines are intended to ensure that banking organizations
have adequate capital given the risk levels of their assets and
off-balance sheet financial instruments.
Under the risk-based capital guidelines adopted by the FRB for
bank holding companies, such as the Corporation, and the OCC for
national banks, such as MBNA America and MBNA Delaware, the
minimum requirement for the ratio of qualifying total capital to
risk-weighted assets (including certain off-balance sheet items,
such as interest rate swaps) is 8%. At least half of the
qualifying total capital must be comprised of “Tier I
capital”, which includes common stockholders’ equity,
qualifying non-cumulative perpetual preferred stock, certain
minority interests in the equity accounts of consolidated
subsidiaries and in the case of bank holding companies a limited
amount of qualifying cumulative perpetual preferred stock and
trust preferred securities. The remainder of a bank holding
company’s or bank’s qualifying total capital must
consist of “Tier II capital”, which includes
certain mandatory convertible debt securities, a limited amount
of subordinated debt, a limited amount of reserves for possible
credit losses, and limited amounts attributable to Tier I
capital instruments that are in excess of amounts permitted to
be included in Tier I capital. As of July 1, 2003 the
Corporation deconsolidated the statutory business trusts that
have issued trust preferred securities. As a result, the junior
subordinated debentures held by the trusts are now reported on
the Corporation’s consolidated balance sheet. See
Note 19: “Long-Term Debt and Bank Notes” on
pages 96 through 98 of the
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2004 Annual Report to Stockholders. In a rule first proposed in
May 2004 and adopted as a final rule in March 2005, the FRB has
confirmed the continued qualification of trust preferred
securities as Tier I capital notwithstanding the change in
accounting treatment. The final rule creates an expanded
category of “restricted core capital elements” for
bank holding companies that includes, in addition to cumulative
perpetual preferred stock, trust preferred securities, REIT
preferred securities and certain minority interests. Under the final
rule, bank holding companies that are internationally active banking
organizations, such as the Corporation, must limit restricted core
capital elements to 15% of the sum of all Tier I capital elements,
net of goodwill less any associated deferred tax liability. While the final rule
allows for a transition period to March 31, 2009, the FRB generally
expects internationally active banking organizations, such as the
Corporation, to limit the amount of qualifying cumulative perpetual
preferred stock and qualifying trust preferred securities included in
Tier I capital to such a 15% limit immediately. In addition, the FRB has adopted a
minimum leverage ratio (Tier I capital to average total
assets less goodwill and certain other intangible assets) of 3%
for bank holding companies that have the agency’s highest
supervisory rating or have implemented the FRB’s market
risk capital measure, and 4% for all other bank holding
companies. See “Capital Adequacy” on pages 55
through 56 and Note 28: “Capital Adequacy” on
page 107 of the 2004 Annual Report to Stockholders, which
is incorporated herein by reference. Bank holding companies and
banks may be subject to higher risk-based and leverage capital
ratios depending on other specific factors, such as interest
rate risk, concentrations of credit risk, and the conduct of
non-traditional activities.
Current U.S. federal bank regulatory risk-based capital
guidelines are based upon the 1988 capital accord of the Basel
Committee on Banking Supervision (the “Basel
Committee”). The Basel Committee has been working for a
number of years on a revised capital framework focused on
securing international convergence on revisions to regulations
and standards governing the capital adequacy of internationally
active banking organizations. In June 2004, the Basel Committee
issued a revised framework document, “The New Basel Capital
Accord” (“Basel II”), which proposes
significant revisions to the current Basel Capital Accord.
Basel II would establish a three-part framework for capital
adequacy that would include: (1) minimum regulatory capital
requirements; (2) supervisory review of an
institution’s capital adequacy and internal capital
assessment process; and (3) market discipline through
increased disclosures regarding capital adequacy.
In August 2003, an Advance Notice of Proposed Rulemaking was
published by the OCC, the FRB, the FDIC and the Office of Thrift
Supervision (collectively “the Agencies”). The Advance
Notice of Proposed Rulemaking was titled “Risk-Based
Capital Guidelines; Implementation of New Basel Capital Accord;
Internal Ratings-Based Systems for Corporate Credit and
Operational Risk Advanced Measurement Approaches for Regulatory
Capital; Proposed Rule and Notice” (the “Proposed
Regulatory Guidance”). The Proposed Regulatory Guidance set
forth for industry comment the Agencies’ views on a
proposed framework for implementing Basel II in the United
States. In particular, the Proposed Regulatory Guidance
describes significant elements of the Advanced Internal
Ratings-Based approach for credit risk and the Advanced
Measurement Approaches for operational risk. The Agencies have
determined that the advanced risk and capital measurement
methodologies of Basel II will be applied on a mandatory
basis for large, internationally active banking organizations.
Institutions subject to the mandatory application of the
advanced approaches would be those institutions with total
banking assets of $250 billion or more or those
institutions, such as the Corporation, with total on-balance
sheet foreign exposure of $10 billion or more.
Both prior and subsequent to the publication of the Proposed
Regulatory Guidance, U.S. regulatory agencies have issued
guidance on a number of topics regarding implementation of
Basel II for U.S. financial institutions. The Agencies
are expected to issue a Notice of Proposed Rulemaking sometime
in the summer of 2005 with final rules to be issued in the first
half of 2006. Adoption of the proposed new rules are expected to
increase required regulatory capital for some U.S. banking
organizations, such as the Corporation and the
Corporation’s banking subsidiaries, due in part to a new
capital charge for operational risk and to the final treatment
of certain credit risk exposures, including the treatment of
credit card loans and asset securitizations.
U.S. regulatory agencies recently conducted a Quantitative
Impact Study in order to assess the impact of Basel II on
capital requirements of U.S. financial institutions.
Approximately 30 organizations, including the Corporation,
participated in the exercise. The Corporation has determined
that its current level of capital is sufficient to meet the
increase in required regulatory capital.
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Corporation Support of Banks |
Under the National Bank Act, if the capital stock of a national
bank is impaired by losses or otherwise, the OCC is authorized
to require payment of the deficiency by assessment upon its
stockholders and, if any such assessment is not paid, to sell
the stock to make good the deficiency. Under FRB policy, the
Corporation is expected to act as a source of financial strength
to its U.S. bank subsidiaries and to commit resources to
support them. Any non-deposit obligation of the
Corporation’s U.S. bank subsidiaries to the
Corporation is subordinate in right of payment to deposits, and
certain obligations of the Corporation’s U.S. bank
subsidiaries to the Corporation are subordinate in right of
payment to certain other indebtedness of the Corporation’s
U.S. bank subsidiaries. In the event of the
Corporation’s bankruptcy, any commitment by the Corporation
to a federal bank regulatory agency to maintain the capital of
its U.S. bank subsidiaries will be assumed by the
bankruptcy trustee and entitled to priority of payment.
Each of the Corporation’s banking subsidiaries can be held
liable by the FDIC for any loss incurred, or reasonably expected
to be incurred, due to the default of any other of the
Corporation’s banking subsidiaries and for any assistance
provided by the FDIC to any of the Corporation’s banking
subsidiaries that is in danger of default and that is controlled
by the Corporation. “Default” means generally the
appointment of a conservator or receiver. “In danger of
default” means generally the existence of certain
conditions indicating that a default is likely to occur in the
absence of regulatory assistance. An FDIC cross-guarantee claim
against a bank is generally superior in right of payment to
claims of the holding company and its affiliates against such
depository institution.
The Federal Deposit Insurance Act, as amended (the
“FDIA”), requires, among other things, the federal
banking agencies to take “prompt corrective action” in
respect of depository institutions that do not meet minimum
capital requirements. The FDIA sets forth the following five
capital tiers: “well-capitalized”, “adequately
capitalized”, “undercapitalized”,
“significantly undercapitalized” and “critically
undercapitalized”. A depository institution’s capital
tier will depend upon how its capital levels compare with
various relevant capital measures and certain other factors, as
established by regulation. The relevant capital measures are the
total capital ratio, the Tier I capital ratio and the
leverage ratio.
Under the regulations adopted by the federal regulatory
authorities, a bank insured by the FDIC, such as MBNA America
and MBNA Delaware, will be: (1) “well
capitalized” if it has a total capital ratio of
10 percent or greater, a Tier I capital ratio of
6 percent or greater and a leverage ratio of 5 percent
or greater and is not subject to any order or written directive
by any such regulatory authority to meet and maintain a specific
capital level for any capital measure; (2) “adequately
capitalized” if it has a total capital ratio of
8 percent or greater, a Tier I capital ratio of
4 percent or greater and a leverage ratio of 4 percent
or greater (3 percent in certain circumstances) and is not
“well capitalized”;
(3) “undercapitalized” if it has a total capital
ratio of less than 8 percent, a Tier I capital ratio
of less than 4 percent or a leverage ratio of less than
4 percent (3 percent in certain circumstances);
(4) “significantly undercapitalized” if it has a
total capital ratio of less than 6 percent, a Tier I
capital ratio of less than 3 percent or a leverage ratio of
less than 3 percent and (5) “critically
undercapitalized” if its tangible equity ratio is equal to
or less than 2 percent. An institution may be downgraded
to, or deemed to be in, a capital category that is lower than is
indicated by its capital ratios if it is determined to be in an
unsafe or unsound condition or if it receives an unsatisfactory
examination rating with respect to certain matters. At
December 31, 2004, MBNA America and MBNA Delaware were each
considered “well capitalized”. See Note 28:
“Capital Adequacy” on page 107 of the 2004 Annual
Report of Stockholders, which is incorporated herein by
reference.
The FDIA generally prohibits a depository institution from
making any capital distributions (including payment of a
dividend) or paying any management fee to its parent holding
company if the depository institution would thereafter be
“undercapitalized”. “Undercapitalized”
institutions are subject to growth limitations and are required
to submit a capital restoration plan. The agencies may not
accept such a plan
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without determining, among other things, that the plan is based
on realistic assumptions and is likely to succeed in restoring
the depository institution’s capital. In addition, for a
capital restoration plan to be acceptable, the depository
institution’s parent holding company must guarantee that
the institution will comply with such capital restoration plan.
The aggregate liability of the parent holding company is limited
to the lesser of (1) an amount equal to five percent of the
depository institution’s total assets at the time it became
undercapitalized and (2) the amount which is necessary (or
would have been necessary) to bring the institution into
compliance with all capital standards applicable with respect to
such institution as of the time it fails to comply with the
plan. If a depository institution fails to submit an acceptable
plan, it is treated as if it is “significantly
undercapitalized”.
“Significantly undercapitalized” depository
institutions may be subject to a number of requirements and
restrictions, including orders to sell sufficient voting stock
to become “adequately capitalized”, requirements to
reduce total assets, and cessation of receipt of deposits from
correspondent banks. “Critically undercapitalized”
institutions are subject to the appointment of a receiver or
conservator.
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FDICIA and FDIC Insurance |
The Federal Deposit Insurance Corporation Improvement Act of
1991 (“FDICIA”) provided increased funding for the
Bank Insurance Fund (“BIF”) of the FDIC and provided
for expanded regulation of banks and bank holding companies. The
regulation includes expanded federal banking agency examinations
and increased powers of federal banking agencies to take
corrective action to resolve the problems of insured depository
institutions with capital deficiencies. These powers vary
depending on which of several levels of capitalization a
particular institution meets.
FDIC regulations adopted under FDICIA prohibit a bank from
accepting brokered deposits unless (i) it is well
capitalized or (ii) it is adequately capitalized and
receives a waiver from the FDIC. A bank that is adequately
capitalized and that accepts brokered deposits under a waiver
from the FDIC may not pay an interest rate on any deposit in
excess of 75 basis points over certain prevailing market
rates. There are no such restrictions on a bank that is well
capitalized. As of December 31, 2004, MBNA America met the
FDIC’s definition of a well capitalized institution for
purposes of accepting brokered deposits. For the purposes of the
brokered deposit rules, a bank is defined to be “well
capitalized” if it maintains a ratio of Tier I capital
to risk-adjusted assets of at least 6 percent, a ratio of
Total capital to risk-weighted assets of at least
10 percent and a leverage ratio of at least 5 percent
and is not subject to any order, direction or written agreement
to maintain specific capital levels. Under the regulatory
definition of brokered deposits, as of December 31, 2004,
MBNA America had brokered deposits of $4.1 billion. See
“Deposits” on pages 64 through 65 of the 2004
Annual Report of Stockholders, which is incorporated herein by
reference, for discussion of brokered deposits.
MBNA America and MBNA Delaware are subject to FDIC deposit
insurance assessments for the Bank Insurance Fund
(“BIF”). Each financial institution is assigned to one
of three capital groups — well capitalized, adequately
capitalized or undercapitalized — and further assigned
to one of three subgroups within a capital group, on the basis
of supervisory evaluations by the institution’s primary
federal and, if applicable, state supervisors and other
information relevant to the institution’s financial
condition and the risk posed to the applicable insurance fund.
The assessment rate applicable to MBNA America and MBNA Delaware
in the future will depend in part upon the risk assessment
classification assigned by the FDIC and in part on the BIF
assessment schedule adopted by the FDIC. FDIC regulations
currently provide that premiums related to deposits assessed by
the BIF are to be assessed at a rate of between 0 cents and 27
cents per $100 of deposits.
Because of favorable loss experience and a healthy reserve ratio
in the BIF, well capitalized and well managed banks, including
the Corporation’s U.S. bank subsidiaries, have in
recent years paid no premiums for FDIC insurance. In the future,
even well capitalized and well managed banks may be required to
pay premiums on deposit insurance. The amount of any such
premiums will depend on the outcome of legislative and
regulatory initiatives as well as the BIF loss experience and
other factors.
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The Deposit Insurance Funds Act of 1996 also separated the
Financing Corporation assessment to service the interest on its
bond obligations from the BIF and the Savings Association
Insurance Fund assessments. The amount assessed on individual
institutions by the Financing Corporation is in addition to the
amount, if any, paid for deposit insurance. The Financing
Corporation assessment rates may be adjusted quarterly to
reflect a change in assessment base for the BIF. The current
Financing Corporation annual assessment rate is 1.44 cents per
$100 of deposits.
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Regulation of the Credit Card and Other Consumer Lending
Businesses in the U.S. |
The relationship between the Corporation and its Customers in
the U.S. is extensively regulated by federal and state
consumer protection laws. The Truth in Lending Act requires
consumer lenders to make certain disclosures along with their
applications (for credit card accounts) and solicitations, upon
opening an account and with each periodic statement. It also
imposes certain substantive requirements and restrictions on
lenders and provides Customers with certain rights to dispute
unauthorized charges and to have billing errors corrected
promptly. Customers are also given the right to have payments
promptly credited to their accounts.
The Equal Credit Opportunity Act prohibits lenders from
discriminating in extending credit on certain criteria such as
an applicant’s sex, race and marital status. In order to
protect borrowers from such discrimination, it requires that
lenders disclose the reasons they took adverse action against an
applicant or a Customer.
The Fair Credit Reporting Act (“FCRA”) generally
regulates credit reporting agencies, but also imposes some
duties on lenders as users of consumer credit reports. For
instance, it prohibits the use of a consumer credit report by a
lender except in connection with a proposed business transaction
with the consumer. It also requires lenders to notify consumers
when taking adverse action based upon information obtained from
credit reporting agencies. Portions of the Act pre-empt state
law and establish a uniform, national standard for financial
institutions using consumer credit reports. In December 2003,
provisions of the Act, which would have expired on
January 1, 2004, were extended and important aspects of the
Act that pre-empted state law were made permanent through the
Fair and Accurate Credit Transactions Act of 2003 (the
“FACT Act”). Among other things, the FACT Act revises
certain sections of FCRA, establishes additional rights for
consumers to obtain and correct credit reports, and establishes
additional requirements for financial institutions that provide
adverse credit information to a consumer reporting agency.
Consumers must be provided with certain disclosures and will
have a right to receive a free copy of their credit report once
a year. The FACT Act also extends the duration of a
consumer’s opt-out of prescreened lists for credit or
insurance marketing solicitations, extends the statute of
limitations for civil liability for violations of FCRA, and
requires consumers to be provided a right to opt out of
solicitations for marketing purposes if affiliates that make
solicitations for marketing purposes are using certain consumer
information received from another affiliate. Regulations
concerning affiliate marketing are expected to be finalized in
2005.
Federal regulators are authorized to impose penalties for
violations of these statutes and, in certain cases, to order the
Corporation to pay restitution to injured Customers. Customers
may bring actions for damages for certain violations. In
addition, a Customer may be entitled to assert a violation of
these consumer protection laws by way of set-off against the
Customer’s obligation to pay the outstanding loan balance.
The National Bank Act, which governs the activities of national
banks, authorizes national banks to use various alternative
interest rates when they make loans, including the highest
interest rate authorized for state-chartered lenders located in
the state where the national bank is located. This ability to
“export” rates, as provided for in the Act, is relied
upon by MBNA America and MBNA Delaware to charge Customers the
interest rates and fees permitted by Delaware law regardless of
an inconsistent law of the state in which the Customer is
located, thereby facilitating MBNA America’s and MBNA
Delaware’s nationwide lending activities.
The National Bank Act also permits national banks to provide
debt cancellation and debt suspension products to their loan
customers. In 2002, the OCC adopted new regulations governing
the offering of these products by national banks, including
requirements to provide written disclosures to consumers and
obtain written acknowledgement from consumers of their receipt
of such disclosures.
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Federal regulators have become more active in monitoring the
specific business practices of financial institutions, including
the credit card industry. For example, in September 2004, the
OCC issued an advisory letter describing several credit card
marketing and management practices that could expose banks to
potential compliance and reputation risks, regulatory
enforcement and litigation. In the letter, the OCC alerted banks
to fully and prominently disclose in promotional materials and
credit agreements certain credit card terms, such as the
applicability and duration of promotional rates and the ability
of banks to alter credit card terms and to change pricing. In
addition, in January 2003 under the auspices of the Federal
Financial Institutions Examination Council, the OCC, the FRB and
the FDIC issued guidance governing account management practices
for credit card lending, including with respect to credit line
management, over-limit practices, minimum payment requirements
and workout and forbearance practices. In issuing the guidance,
the bank regulators were focused on addressing potential safety
and soundness issues arising from the account management
practices. See “Domestic Credit Card Loan Receivables”
on pages 32 through 33 of the 2004 Annual Report to
Stockholders, which is incorporated herein by reference, for a
discussion of the Corporation’s changes to the minimum
payment amounts required on certain accounts.
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Financial Modernization Legislation: The Gramm-Leach-Bliley
Act |
The Gramm-Leach-Bliley Act (the “GLBA”):
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allows bank holding companies meeting management, capital and
Community Reinvestment Act (“CRA”) standards to engage
in a substantially broader range of nonbanking activities than
are otherwise permissible, including insurance underwriting and
agency, underwriting and dealing in securities, and making
merchant banking investments in commercial companies; |
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allows insurers and other financial services companies to
acquire banks; |
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removed various restrictions that previously applied to bank
holding company ownership of securities firms and mutual fund
advisory companies; and |
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establishes the overall regulatory structure applicable to bank
holding companies that also engage in insurance and securities
operations. |
In order for a bank holding company to engage in the broader
range of activities that are permitted by the GLBA, all of its
depository institutions must be “well capitalized” and
“well managed” and it must file a declaration with the
FRB that it elects to be a “financial holding
company.” In addition, to commence any new activity
permitted by the GLBA and to acquire any company engaged in any
new activity permitted by the GLBA, each insured depository
institution of the financial holding company must have received
at least a “satisfactory” rating in its most recent
examination under the CRA.
The GLBA also allows a national bank to own a financial
subsidiary engaged in certain of the nonbanking activities
authorized for financial holding companies. The national bank
must meet certain requirements, including that it and all of its
depository institution affiliates be well capitalized and well
managed. Also, to commence any new activity or acquire any
company engaged in any new activity, the national bank must have
at least a “satisfactory” CRA examination rating. In
addition, it must obtain approval of the OCC.
The financial privacy provisions of the GLBA generally prohibit
financial institutions, including the Corporation, from
disclosing nonpublic personal information about consumers to
third parties unless consumers have the opportunity to “opt
out” of the disclosure. A financial institution is also
required to provide an annual privacy notice to its customers.
The GLBA permits states to adopt more restrictive privacy laws.
A number of U.S. states have adopted or are considering the
adoption of more restrictive privacy laws, including laws
prohibiting sharing of customer information without the
customer’s prior permission and laws prohibiting financial
institutions, including the Corporation, from disclosing
nonpublic personal information about consumers to affiliates
unless consumers have the opportunity to “opt out” of
the disclosure. These laws may make it more difficult for the
Corporation to share Customer information with its marketing
partners and among its affiliates and reduce the effectiveness
and increase the cost of marketing programs.
14
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Community Reinvestment Act (CRA) |
The CRA requires banks to help serve the credit needs of their
communities, including providing credit to low and moderate
income individuals and geographies. Should the
Corporation’s bank subsidiaries fail to adequately serve
the community, potential penalties are regulatory denials to
expand branches, relocate, add subsidiaries and affiliates,
expand into new financial activities and merge with or purchase
other companies.
The Federal Telephone Consumer Protection Act, among other
provisions, requires telemarketers to restrict calling to
certain hours of the day and maintain a list of individuals
asking to be included on that telemarketer’s “do not
call” list. In January 2003, the Federal Trade Commission
(the “FTC”) amended the Telemarketing Sales Rules
further restricting telemarketing by establishing the national
“do not call” list on which consumers may place
themselves. Telemarketers must obtain the “do not
call” list and exclude all consumers on the “do not
call” list from telemarketing calls. In July 2003, the
Federal Communications Commission (the “FCC”) amended
its implementing regulations under the Telephone Consumer
Protection Act to make them substantially consistent with the
FTC’s rules. In September 2003, President Bush signed into
law legislation ratifying the FTC’s authority to administer
the “do not call” list. While the FTC’s rules do
not apply to banks, the FCC’s rules do apply. As of January
2005, over 80 million phone numbers were registered on the
national “do not call” list. Over the past few years,
almost all states have passed or are considering similar
legislation. All of these laws and regulations provide sanctions
for non-compliance and increase the cost and decrease the
efficiency and effectiveness of the Corporation’s telesales
program.
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Anti-Money Laundering Initiatives and the USA PATRIOT Act |
A major focus of governmental policy on financial institutions
in recent years has been aimed at combating money laundering and
terrorist financing. In 2001, comprehensive anti-terrorism
legislation known as the USA PATRIOT Act of 2001 (the “USA
Patriot Act”) was enacted. The USA Patriot Act
substantially broadened the scope of U.S. anti-money
laundering laws and regulations by imposing significant new
compliance and Customer due diligence obligations, creating new
crimes and penalties and expanding the extra-territorial
jurisdiction of the U.S.
The U.S. Treasury Department has issued a number of
regulations implementing the USA Patriot Act that apply certain
of its requirements to financial institutions, including the
Corporation’s bank subsidiaries. The regulations impose
obligations on financial institutions to maintain appropriate
policies, procedures and controls to detect, prevent and report
money laundering and terrorist financing and to verify the
identity of their customers.
Failure of a financial institution to maintain and implement
adequate programs to combat money laundering and terrorist
financing could have serious legal and reputational consequences
for the institution. The USA Patriot Act’s requirement to
obtain and verify certain Customer information prevents the
Corporation from opening accounts when such information cannot
be easily obtained or verified.
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MasterCard and Visa Litigation and Competition |
The Corporation issues credit cards on MasterCard’s and
Visa’s networks. MasterCard and Visa are facing significant
litigation and increased competition.
In 2003, MasterCard and Visa settled a suit by Wal-Mart and
other merchants who claimed that MasterCard and Visa unlawfully
tied acceptance of debit cards to acceptance of credit cards.
Under the settlement, MasterCard and Visa were required to,
among other things, allow merchants to accept MasterCard or Visa
branded credit cards without accepting their debit cards (and
vice versa), reduce the prices charged to merchants for off-line
signature debit transactions for a period of time, and pay over
ten years amounts totaling $3.05 billion into a settlement
fund. MasterCard and Visa are also parties to suits by
U.S. merchants who opted out of the Wal-Mart settlement.
15
In October 2004, the United States Supreme Court decided to let
stand a federal court decision in a suit brought by the
U.S. Department of Justice, in which MasterCard and Visa
rules prohibiting banks that issue cards on MasterCard and Visa
networks from issuing cards on other networks (the
“Association Rules”) were found to have violated
federal antitrust laws (the “Antitrust Decision”). The
Antitrust Decision effectively permits banks that issue cards on
Visa’s or MasterCard’s networks, such as the
Corporation’s banking subsidiaries, also to issue cards on
competitor networks. Discover and American Express also
initiated separate civil lawsuits against MasterCard and Visa
claiming substantial damages stemming from the Association Rules.
MasterCard and Visa are parties to suits alleging that
MasterCard’s and Visa’s currency conversion practices
are unlawful.
The costs associated with these and other matters could cause
MasterCard and Visa to invest less in their networks and
marketing efforts and could affect adversely the interchange
paid to their member banks, including the Corporation’s
banking subsidiaries.
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Regulation of International Business |
As with banking and consumer credit regulation in the U.S., the
Corporation’s international businesses are subject to
extensive regulation.
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U.S. Regulation of International Business |
The Corporation’s investments in MBNA Europe and MBNA
Canada, and any further investments the Corporation may decide
to make in MBNA Europe or MBNA Canada or in any other company
outside the U.S., are subject to regulations adopted by the FRB
pursuant to the BHCA and the Federal Reserve Act. Among other
things, under certain circumstances these regulations require
approval of the FRB to acquire, establish or make investments in
companies outside the U.S. These regulations could limit
the Corporation’s ability to expand the business of MBNA
Europe or MBNA Canada, as well as the Corporation’s ability
otherwise to expand its operations outside the U.S.
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International Regulation of MBNA Europe |
In the U.K., MBNA Europe is regulated by various agencies with
broad investigatory, supervisory, and enforcement powers. MBNA
Europe’s primary regulator in the U.K. is the Financial
Services Authority (“FSA”). The FSA uses a risk-based
supervision methodology.
In order to establish the FSA as the single statutory body for
financial business, the U.K. enacted the Financial Services and
Markets Act 2000 (“FSMA”). The FSMA gives the FSA its
legal and regulatory powers and establishes its framework of
control, including with respect to the conduct of senior
management and MBNA Europe’s business practices.
Other regulatory bodies in the U.K. include: the Office of the
Information Commissioner, formerly the Data Protection
Commissioner, which enforces the provisions of, and oversees
compliance with, data protection legislation; The Office of Fair
Trading (“OFT”), which grants consumer credit
licenses, enforces the substantive provisions of consumer credit
legislation and regulates fair trade and competition; and the
Office of Communications, which oversees compliance with
telecommunications licensing rules and regulations. The
Enterprise Act 2002 gave the OFT increased powers to act on
consumer complaints.
MBNA Europe’s business in the U.K. is subject to numerous
laws and regulations. The U.K. Consumer Credit Act 1974 requires
lenders of consumer credit to have a Consumer Credit License.
This act governs the procedures for entering into credit card
agreements, the provision of information to customers and the
termination of agreements and imposes joint and several
liability on the credit card issuer and the merchant for breach
of contract or misrepresentation in connection with goods and
services purchased with a credit card.
MBNA Europe is subject to increasing levels of consumer
protection regulation in the U.K. The U.K government’s
focus on over-indebtedness has resulted in a Committee of U.K.
Members of Parliament (the “Treasury Select
Committee”) carrying out an investigation into the
transparency of credit card terms
16
(including interest rates, annual percentage rates, interest
calculations, and transaction and default charges), and into
marketing methods for credit cards and other credit products.
The Committee made a series of recommendations in its report
published in December 2003. The U.K. credit card industry has
responded to the recommendations by agreeing to self-regulating
guidelines on matters such as summary boxes and credit card
access checks. A further report was issued by the Treasury
Select Committee in February 2005 recommending additional
practices, such as including clearer interest calculation
methods, reduced default charges, comprehensive data sharing
among lenders, refraining from unsolicited issuing of credit
card access checks and changing the marketing and provision of
credit insurance. A draft Consumer Credit bill was published in
December 2004 proposing amendments to some provisions of the
Consumer Credit Act 1974, including a provision enabling
consumers to challenge consumer credit agreements on the basis
of unfairness. The Consumer Credit Act 1974 was amended in 2004
to introduce changes to advertising regulations, the form and
content of credit card agreements, and the calculation of the
annual percentage rates. The amendments require changes to the
Corporation’s U.K. advertising and the terms and conditions
of Customer agreements. In addition, the European Commission has
issued a draft amended Consumer Credit Directive that, if
adopted, could further regulate the manner in which MBNA Europe
markets and delivers its products.
The European Commission and the OFT have challenged interchange
rates in the European Union and the U.K. Interchange is a fee
paid by a merchant bank to the card-issuing bank, such as MBNA
Europe, through the interchange network as compensation for
risk, grace period, and other operating costs. MasterCard and
Visa each set the interchange rates it charges.
In 2002, the European Commission and Visa reached an agreement
on Visa’s cross-border interchange rates within the
European Union. As a result, in 2002 Visa reduced its
interchange rates on transactions within the European Union and,
effective October 2003, reduced its interchange rates
approximately 10 basis points on transactions in the U.K.
Effective October 2004, MasterCard also reduced its interchange
rates approximately 10 basis points on transactions in the
U.K.
The OFT has conducted a lengthy investigation of
MasterCard’s U.K. interchange rates. In November 2004, it
issued draft conclusions finding that the setting of U.K.
interchange rates at their current levels represents a
restriction of competition leading to an unjustifiably high
interchange rate. If the OFT’s draft conclusions are
implemented, MasterCard interchange rates in the U.K. would be
significantly reduced. MasterCard and its U.K. members have
challenged the OFT’s draft conclusions. A final OFT
decision is expected in June 2005 and will be subject to an
appeal process. The appeal process could postpone the final
resolution of the OFT’s investigation, and its effects, to
2006. In October 2004, the OFT extended its interchange
investigation to Visa U.K. interchange rates.
The Corporation cannot predict the amount and timing of any
reductions to interchange rates in the U.K., including as the
result of the OFT investigations described above. However, as
indicated above, reductions to interchange rates in the U.K.
could be substantial.
The Data Protection Act 1998 requires registration of data
controllers in the U.K., establishes principles to ensure data
is processed fairly and securely and gives consumers a right of
access to the data held on them. Similar provisions apply in
Ireland and Spain.
The Unfair Contracts Terms Act 1977 and the Unfair Terms in
Consumer Contracts Regulations 1999 prohibit terms in consumer
contracts that are unfair to consumers and impose limits on the
extent to which civil liability for breach of contract can be
avoided by means of contract terms. In the U.K., default charges
such as late, overlimit and returned check fees that exceed a
genuine pre-estimate of the cost of the Customer’s breach
of contract are illegal. The OFT is carrying out an
industry-wide investigation into alleged unfair contract terms
in Customer agreements and questioning how MBNA Europe
establishes default charges, such as late, overlimit and
returned check fees, in the U.K. The OFT asserts that the Unfair
Terms in Consumer Contracts Regulations 1999 render
unenforceable consumer credit agreement terms relating to
default charges to the extent they are disproportionately high
in relation to their actual cost to the Corporation. The OFT
must seek a court injunction to enforce such provisions. In July
2004, the Corporation received a letter from the OFT indicating
that the OFT is challenging the amount of the Corporation’s
default charges in the U.K. The Corporation responded to the OFT
letter in September 2004 and in February 2005 the OFT
17
requested additional information. In the event the OFT’s
view prevails, the Corporation’s default charges in the
U.K. could be significantly reduced. In addition, should the OFT
prevail in its challenge, the Corporation may also be subject to
claims from Customers seeking reimbursement of default charges.
The Corporation is assessing the OFT challenge and cannot state
what its eventual outcome will be.
The personal insolvency provisions of the Enterprise Act 2002,
aimed at reducing the stigma of bankruptcy, became effective in
April 2004 and gave rise to a modest increase in the levels of
bankruptcy filings in the U.K. during the third and fourth
quarter of 2004.
MBNA Europe in the U.K. currently complies with the Association
of British Insurers voluntary regulations applicable to credit
insurance. In January 2005, the FSA became the single
governmental body that regulates insurance and MBNA Europe is
governed by the FSA when offering credit or other
insurance-related products to its Customers. MBNA Europe changed
Customer communications and procedures in response to FSA rules
prior to the January 2005 effective date.
MBNA Europe has operated in Ireland since 1997 through a branch
(“MBNA Ireland”) established under the European Union
Second Council Directive. Capital and liquidity requirements are
governed by FSA regulation. MBNA Ireland is otherwise subject to
Irish consumer credit laws and banking laws enforced by the
Ireland Financial Services Regulatory Authority. Increases in,
or the introduction of, finance charges on Customer accounts
must be approved by the Ireland Financial Services Regulatory
Authority.
MBNA Europe has operated in Spain since 2002 through a branch
(“MBNA Spain”) established under the European Union
Second Council Directive. Capital and liquidity requirements are
governed by FSA regulations. MBNA Spain is otherwise subject to
Spanish consumer credit and banking laws enforced by the Bank of
Spain. New and increased fees on Customer accounts and
advertisements that refer to the cost of credit must be approved
by the Bank of Spain.
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International Regulation of MBNA Canada |
MBNA Canada was incorporated by letters patent as a
Schedule II Bank pursuant to the Bank Act (Canada). As is
required by the Bank Act, MBNA Canada obtained an order
permitting it to commence business in November 1997. It is a
wholly owned subsidiary of MBNA America and is thus a foreign
bank for the purposes of regulatory supervision in Canada. The
Canadian banking regulatory regime in which MBNA Canada operates
is a comprehensive system based on the provisions of the Bank
Act, the regulations made under the Bank Act and guidelines and
policy statements published by the Office of the Superintendent
of Financial Institutions (Canada) (“OSFI”). MBNA
Canada is also a member institution of the Canada Deposit
Insurance Corporation.
The Cost of Borrowing (Banks) Regulations made pursuant to the
Bank Act set out, among other things, the requirements imposed
on MBNA Canada regarding disclosure of interest charges, the
inclusion of certain charges, the cost of borrowing, and the
disclosure of the cost of borrowing.
MBNA Canada is subject to requirements regarding banking
policies, procedures and standards. Among other things, the Bank
Act requires the board of directors of a Canadian bank to
establish investment and lending policies, procedures and
standards. MBNA Canada must adhere to investment and lending
standards that a reasonable and prudent person would apply and
that avoid undue risk of loss and obtain a reasonable return. In
addition, MBNA Canada must maintain adequate capital and
adequate and appropriate forms of liquidity, and must comply
with regulations and OSFI guidelines or policy statements
relating to capital and liquidity requirements.
The Personal Information Protection and Electronic Documents Act
(“PIPEDA”) establishes a code of conduct for the
collection, use and disclosure of personal information. The code
requires that personal information be retained, used and
disclosed with consent of the individual to whom it relates,
that an individual be given access to his or her personal
information and that the personal information be accurate. The
provisions of PIPEDA are monitored by the Privacy Commissioner.
The Financial Consumer Agency of Canada is responsible for
oversight of consumer protection measures applicable to
federally regulated financial institutions.
18
Competition
The Corporation’s business is highly competitive. The
Corporation competes with numerous banks with national, regional
and local operations in domestic and international markets and
with non-bank competitors who issue credit and charge cards and
make other consumer loans. Strategies used by the
Corporation’s competitors include targeted marketing, low
introductory rates, balance transfers with promotional rates,
rewards programs, affinity marketing, and discounts on products
and services. The Corporation also uses these strategies,
emphasizing its strategy of marketing to people with a strong
common interest and its Customer service, to effectively compete
with its competitors.
Employees
As of December 31, 2004, the Corporation had approximately
28,000 employees.
Important Factors Regarding Forward-Looking Statements
From time to time, the Corporation may make forward-looking oral
or written statements concerning the Corporation’s future
performance. Such statements are subject to risks and
uncertainties that may cause the Corporation’s actual
performance to differ materially from that set forth in such
forward-looking statements. Words such as “believe”,
“expect”, “anticipate”, “intend”,
“estimate”, “project” or similar expressions
are intended to identify forward-looking statements. Such
statements speak only as of the date on which they are made. The
Corporation undertakes no obligation to update publicly or
revise any such statements. Factors which could cause the
Corporation’s performance (financial or otherwise) to
differ materially from those contained in forward-looking
statements include, but are not limited to, the following:
The banking and consumer credit industry is subject to extensive
regulation and examination. Changes in federal, state and
foreign laws and regulations affecting banking, consumer credit,
bankruptcy, privacy, consumer protection or other matters could
materially impact the Corporation’s performance. In recent
years, changes in policies and regulatory guidance issued by
regulators of the Corporation’s business, and affecting
credit card and consumer lending in particular, have had a
significant impact on the Corporation and are likely to continue
to do so in the future. For example, see “International
Regulation of MBNA Europe” on page 16 above. The
Corporation cannot predict the impact of these changes. The
impact of changes in bank regulatory guidance is particularly
difficult to assess as the guidance in recent years has
provided, and is likely to continue to provide, considerable
discretion to bank regulators in interpreting how the guidance
should be applied generally or to particular lenders. For
example, see “Regulation of the Credit Card and Other
Consumer Lending Businesses in the U.S.” on page 13
above. In addition, the Corporation could incur unanticipated
litigation or compliance costs.
The Corporation has reputation risk arising from negative public
opinion. The Corporation’s reputation impacts its business,
including its ability to attract and retain Customers and to
offer new and existing products. The Corporation’s
reputation is highly dependent upon perceptions by Customers and
regulators of the Corporation’s business practices and
other activities.
The Corporation’s business is highly competitive. See
“Competition” on page 19 above. Competition from
other lenders could affect the Corporation’s loans
outstanding, Customer retention, and the rates and fees charged
on the Corporation’s loans.
The Corporation’s business is affected by general economic
conditions beyond the Corporation’s control, including
employment levels, consumer confidence and interest rates. A
recession or slowdown in the economy
19
of the U.S. or U.K., or in other markets in which the
Corporation does business may adversely impact delinquencies,
credit losses, new accounts, loans outstanding and charge volume.
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Delinquencies and Credit Losses |
An increase in delinquencies and credit losses could affect the
Corporation’s financial performance. Delinquencies and
credit losses are influenced by a number of factors, including
the credit quality of the Corporation’s credit card, other
consumer and commercial loans, the composition of the
Corporation’s loans among credit card, other consumer and
commercial loans, general economic conditions, the success of
the Corporation’s collection efforts, the seasoning of the
Corporation’s accounts, and the impact of actual or
proposed changes in bankruptcy laws or regulatory policies.
An increase in interest rates could increase the
Corporation’s cost of funds and reduce its net interest
margin. The Corporation’s ability to manage the risk of
interest rate increases in the U.S. and other markets is
dependent on its overall product and funding mix and its ability
to successfully reprice outstanding loans. See “Interest
Rate Sensitivity” on pages 66 through 68 of the 2004
Annual Report to Stockholders, which is incorporated herein by
reference, for a discussion of the Corporation’s efforts to
manage interest rate risk.
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Availability of Funding and Securitization |
Changes in the amount, type, and cost of funding available to
the Corporation could affect the Corporation’s performance.
A major funding alternative for the Corporation is the
securitization of credit card and other consumer loans.
Difficulties or delays in securitizing loans or changes in the
current legal, regulatory, accounting, and tax environment
governing securitizations could adversely affect the
Corporation. See “Liquidity and Rate Sensitivity” on
pages 62 through 68 of the 2004 Annual Report to
Stockholders, which is incorporated herein by reference, for a
discussion of the Corporation’s liquidity.
The Corporation’s performance could be affected by changes
in acceptance and use of consumer loan products, including
credit cards and overall consumer spending, as well as different
acceptance and use in international markets.
The Corporation’s performance could be affected by
difficulties or delays in the development of new products or
services, including products or services other than credit card
and other consumer loans, and in the expansion into new
international markets. These may include the failure of
Customers to accept products or services when planned, losses
associated with the testing or acquisition of new products or
services, or financial, legal or other difficulties that may
arise in the course of such implementation. In addition, the
Corporation could face competition with new products or
services, which may affect the success of such efforts. With the
expansion to new international markets, the Corporation could
experience difficulties and delays related to legal and
regulatory issues, local custom, competition, and other factors.
The growth of the Corporation’s existing business and the
development of new products and services will be dependent upon
the ability of the Corporation to continue to develop the
necessary operations, systems, and technology, hire qualified
people, obtain funding for significant capital investments, and
selectively pursue loan portfolio and other business
acquisitions.
20
Available Information
The Corporation maintains an Internet website at
www.mbna.com/investor, where the Corporation makes available
free of charge on or through its Internet website, its annual
report on Form 10-K, quarterly reports on Form 10-Q,
current reports on Form 8-K, and amendments to those
reports filed or furnished pursuant to Section 13(a) or
15(d) of the Securities and Exchange Act of 1934 (the
“Exchange Act”) as soon as reasonably practicable
after it electronically files such materials with, or furnishes
them to, the Securities and Exchange Commission. In the event
the Corporation’s Internet website is temporarily
unavailable or the Corporation ceases to provide such
information on or through its website free of charge, the
Corporation will voluntarily provide electronic or paper copies
of its filings free of charge upon request. The
Corporation’s corporate governance guidelines and the
charters of its Audit Committee, Governance Committee and
Compensation Committee are also available on its Internet
website at www.mbna.com/investor and in print to any stockholder
upon request.
The Corporation has approximately 3,300,000 square feet of
administrative offices and credit card facilities in five office
complexes that it owns in Delaware, including the
Corporation’s headquarters in Wilmington. The majority of
these facilities were designed and built expressly for the
Corporation’s credit card operations.
MBNA Technology conducts its processing from an approximately
587,000 square foot facility that the Corporation owns in
Dallas, Texas as well as from approximately 548,000 square
feet of office space at the facilities owned by the Corporation
in Newark, Delaware. MBNA Technology has a backup data center in
an approximately 108,000 square foot facility in
Richardson, Texas that the Corporation owns. In addition, MBNA
Technology leases 79,000 square feet of space in Addison,
Texas.
MBNA Marketing Systems has its headquarters in Belfast, Maine,
and regional offices in the following locations: Cleveland,
Ohio; Kennesaw, Georgia; Hunt Valley, Maryland; Aliso Viejo,
California; Newark, New Jersey; and New York City, New York.
These facilities are owned by the Corporation, except for the
leased New York City and Aliso Viejo offices.
MBNA Marketing Systems has telesales and other facilities in
Delaware, New Hampshire, Ohio, Pennsylvania and in several
locations in Maine. Most of these facilities are owned by the
Corporation.
MBNA Europe has approximately 512,000 square feet of
administrative offices and credit card facilities that it owns
in Chester, England. MBNA Europe is currently constructing an
additional 142,000 square feet of space to support ongoing
expansion. It also has leased sales offices in London, England.
In Madrid, Spain, MBNA Europe owns a 141,000 square foot
operations center. MBNA Ireland Limited owns a
138,000 square foot operations center in
Carrick-on-Shannon, Ireland.
MBNA Canada has approximately 200,000 square feet of owned
office space for its credit card operations in Ottawa, Ontario
and 5,000 square feet of leased space in Montreal, Quebec.
An additional 140,000 square feet of owned space in Ottawa
is currently under renovation.
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| ITEM 3. |
LEGAL PROCEEDINGS |
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Foreign Currency Conversion Fees Litigation |
The Corporation and MBNA America are among the many card issuers
who are defendants in In Re Currency Conversion Fee Antitrust
Litigation, a class action, filed in the U.S. District
Court for the Southern District of New York, that relates to
foreign currency conversion fees to customers. MasterCard and
Visa applied a currency conversion rate, equal to a wholesale
rate plus 1%, to credit card transactions in foreign currencies
for conversion of the foreign currency into U.S. dollars.
They required the Corporation’s banking subsidiaries and
other member banks to disclose the 1% add-on to the wholesale
rate if the bank chose to pass it along to the credit
cardholder. The Corporation’s banking subsidiaries
disclosed this information in their cardholder agreements. In
January 2002, the Corporation and MBNA America were added as
defendants in
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the matter. The plaintiffs claim that the defendants conspired
in violation of the antitrust laws to charge foreign currency
conversion fees and failed to properly disclose the fees in
solicitations and applications, in initial disclosure statements
and on cardholder statements, in violation of the
Truth-in-Lending Act. The plaintiffs also claim that the bank
defendants and MasterCard and Visa conspired to charge the 1%
foreign currency conversion fee assessed by MasterCard and Visa
and an additional fee assessed by some issuers. Unlike most
other issuers, in the United States the Corporation’s
banking subsidiaries did not charge the additional fee on
consumer credit cards in addition to the fee charged by
MasterCard and Visa, but did charge such an additional fee on
business credit cards. The plaintiffs are seeking unspecified
monetary damages and injunctive relief. In July 2003, the court
granted a motion to dismiss certain Truth-in-Lending Act claims
against the Corporation and other defendants, but denied a
motion to dismiss the antitrust claims against the defendants.
In October 2004, a class was certified by the Court. The
Corporation and MBNA America intend to defend this matter
vigorously and believe that the claim is without merit.
The Corporation, MBNA America and their affiliates are commonly
subject to various pending or threatened legal proceedings,
including certain class actions, arising out of the normal
course of business. In view of the inherent difficulty of
predicting the outcome of such matters, the Corporation cannot
state what the eventual outcome of these matters will be.
However, the Corporation believes, based on current knowledge
and after consultation with counsel, that the outcome of such
matters will not have a material adverse effect on the
Corporation’s consolidated financial condition or results
of operations.
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| ITEM 4. |
SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS |
During the fourth quarter of 2004, no matters were submitted to
a vote of security holders of the Corporation.
EXECUTIVE OFFICERS OF THE REGISTRANT
Information concerning the Corporation’s executive officers
is set forth below.
Randolph D. Lerner (43) has been Chairman of the
Corporation since November 2002. He has been a director of the
Corporation and MBNA America since April 1993. He is the owner
of the Cleveland Browns football team and a member of the
NFL’s Business Ventures Committee. He serves as Co-Chairman
of the U.S. Marine Corps Heritage Foundation and is a
member of Business Executives for National Security. He was
previously a partner in Securities Advisors, L.P., which he had
managed since September 1991. He is a member of the Board of
Trustees of the Hospital for Special Surgery in New York City.
He is a member of the District of Columbia and New York Bar.
Bruce L. Hammonds (56) has been President and Chief
Executive Officer of the Corporation and a director of the
Corporation since December 30, 2003. He previously served
as Chairman and Chief Executive Officer of MBNA America, and
prior thereto as Chief Operating Officer of MBNA America. He has
been a director of MBNA America since 1986. He has 35 years
of management experience in consumer lending and was a member of
the management team that established MBNA America in 1982.
Mr. Hammonds is also a director of the Financial Services
Roundtable and the Delaware Business Roundtable and serves as
Chairman of the Roundtable’s Education Committee. He is a
member of the Federal Reserve Board’s Advisory Council.
John R. Cochran III (53) is the Chief Operating
Officer of the Corporation and is the Chairman, Chief Executive
Officer and President of MBNA America. He previously served as
the Chief Operating Officer and Chief Marketing Officer of MBNA
America. He has 32 years of management experience in the
financial services industry and was a member of the management
team that established MBNA America in 1982. He has been a
director of MBNA America since 1986.
Gregg Bacchieri (49) is a Group Executive of MBNA America.
He is responsible for U.S. Card Business Operations, which
includes credit, loss prevention, portfolio management, and
Customer satisfaction and Customer marketing. He is a member of
the MasterCard International Operations Committee. He has more
22
than 26 years of management experience in retail lending
and was a member of the management team that established MBNA
America in 1982.
Randall J. Black (48) is the Chief Accounting Officer and
Assistant Treasurer of the Corporation and MBNA America. He is
also a Senior Executive Vice President of MBNA America. He is
the Controller for MBNA America and is responsible for all of
the Corporation’s financial reporting, accounting policy,
financial operations, and corporate taxes. He has over
20 years of experience in the financial services industry
and has been with the Corporation for 13 years.
Douglas R. Denton (58) is a Vice Chairman of the
Corporation and MBNA America. He also serves as Chief Technology
Officer of MBNA America. He is responsible for data processing,
payment processing, statement rendering, card production and
network services. His 36 year career has included a broad
range of experience within the financial services industry and
he has been with the Corporation for 15 years.
Louis J. Freeh (55) is a Vice Chairman and General Counsel
for the Corporation and MBNA America. He is responsible for
legal matters and government affairs. He also serves as the
Ethics Officer. Prior to joining the Corporation in 2001, he
served as director of the FBI for eight years, as a federal
judge and as a federal prosecutor.
Charles C. Krulak (63) is a Vice Chairman of the
Corporation and MBNA America. He is responsible for corporate
development and acquisitions, personnel, compensation and
benefits, and education and career development. He previously
served as Chief Executive Officer of MBNA Europe. Before joining
the Corporation in 1999, General Krulak had a 35 year
career in the U.S. Marine Corps, including serving four
years as Commandant.
John W. Scheflen (58) is a Vice Chairman of MBNA America.
He also serves as Secretary of the Corporation and MBNA America.
He is responsible for corporate governance, compliance,
information security, operational risk management, and portfolio
risk management. He assisted with the legal aspects of the
Corporation’s initial public offering in 1991. He has
30 years experience in law and has been with the
Corporation for 13 years.
Richard K. Struthers (49) is a Vice Chairman of the
Corporation and MBNA America. He is also a director and serves
as Chief Loan Officer of MBNA America, as well as Chairman of
MBNA Europe and MBNA Canada. In addition, he is a director and
serves as Chairman and Chief Executive Officer of MBNA Delaware.
He is responsible for international operations, consumer
finance, business lending, and MBNA America’s American
Express credit card program. He has 27 years of experience
in consumer lending and was a member of the management team that
established MBNA America in 1982.
Kenneth A. Vecchione (50) is a Vice Chairman and Chief
Financial Officer of the Corporation and MBNA America. He has
been a director of MBNA America since January 2005 and also
serves as Chief Financial Officer of MBNA Delaware. He is
responsible for accounting, corporate and strategic planning,
treasury and financial operations, business analysis (including
M&A analysis), financial planning, and investor relations.
He previously served as Chief Financial Officer at AT&T
Universal Card Services, First Data Corporation’s
Electronic Funds Management business, and Citicorp’s Credit
Card business. He has 28 years experience in the financial
services industry and he has been with the Corporation for
7 years.
Lance L. Weaver (50) is a Vice Chairman of the Corporation
and MBNA America. He is also a director of MBNA America. He is
responsible for MBNA America’s U.S. credit card
business, including business development, marketing, sales,
Customer satisfaction, U.S. regional operations, credit,
Customer assistance and fraud. He is a board member and former
chairman of MasterCard International Inc. He has 30 years
of experience in consumer lending and administration and has
been with the Corporation for 14 years. He has been a
director of MBNA America since 1993.
23
PART II
|
|
| ITEM 5. |
MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED
STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES |
“Common Stock Price Range and Dividends” on
page 120 and “Dividend Limitations” on
page 56 of the 2004 Annual Report to Stockholders are
incorporated herein by reference. “Securities Authorized
for Issuance Under Equity Compensation Plans” on
page 23 of the Definitive Proxy Statement is incorporated
herein by reference.
Issuer Purchases Of Equity Securities
|
|
|
Summary of Stock Repurchases
(in thousands, except for average price paid per share)
(unaudited) |
| |
|
|
|
|
|
|
|
|
|
|
| |
|
Total Number |
|
Average |
| |
|
of Shares |
|
Price Paid |
| Period |
|
Purchased |
|
Per Share |
| |
|
|
|
|
|
October 1, 2004 — October 31, 2004
|
|
|
|
|
|
|
|
|
| |
From employees(a)
|
|
|
58 |
|
|
$ |
25.57 |
|
| |
Open market(b)
|
|
|
221 |
|
|
|
25.58 |
|
|
November 1, 2004 — November 30, 2004
|
|
|
|
|
|
|
|
|
| |
From employees(a)
|
|
|
273 |
|
|
|
26.54 |
|
| |
Open market(b)
|
|
|
733 |
|
|
|
27.03 |
|
|
December 1, 2004 — December 31, 2004
|
|
|
|
|
|
|
|
|
| |
From employees(a)
|
|
|
850 |
|
|
|
27.08 |
|
| |
Open market(b)
|
|
|
3,124 |
|
|
|
27.33 |
|
| |
|
|
|
|
|
|
|
|
| |
|
Total
|
|
|
5,259 |
|
|
|
27.12 |
|
| |
|
|
|
|
|
|
|
|
|
|
| (a) |
The repurchases from employees represent shares canceled when
surrendered for minimum withholding taxes due. Also included are
restricted stock awards that were cancelled. |
|
|
|
|
(b) |
|
To the extent stock options are exercised or restricted shares
are awarded from time to time under the Corporation’s Long
Term Incentive Plans, the Board of Directors has approved the
purchase, on the open market or in privately negotiated
transactions, of the number of common shares issued. |
ITEM 6. SELECTED FINANCIAL
DATA
“Five-Year Statistical Summary” on pages 18 and
19 of the 2004 Annual Report to Stockholders is incorporated
herein by reference.
|
|
| ITEM 7. |
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS |
“Management’s Discussion and Analysis of Financial
Condition and Results of Operations” on pages 20
through 71 of the 2004 Annual Report to Stockholders is
incorporated herein by reference.
ITEM 7A. QUANTITATIVE AND
QUALITATIVE DISCLOSURES ABOUT MARKET RISK
“Interest Rate Sensitivity” on pages 66 through
68 and “Foreign Currency Exchange Rate Sensitivity” on
page 68 of the 2004 Annual Report to Stockholders are
incorporated herein by reference.
24
|
|
| ITEM 8. |
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA |
The “Report of Independent Registered Public Accounting
Firm”, the Consolidated Financial Statements and Notes to
the Consolidated Financial Statements, and the “Quarterly
Data” on pages 74 through 118 of the 2004 Annual
Report to Stockholders are incorporated herein by reference.
|
|
| ITEM 9. |
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING
AND FINANCIAL DISCLOSURE |
Not applicable.
ITEM 9A. CONTROLS AND
PROCEDURES
The Corporation’s management (including the Chief Executive
Officer and the Chief Financial Officer) conducted an evaluation
of the Corporation’s disclosure controls and procedures (as
such term is defined in Rule 13a-15(e) under the Securities
Exchange Act of 1934 (the “Exchange Act”)) as of the
last day of the period covered by this report as required by
Rule 13a-15(b) under the Exchange Act. Based on such
evaluation, the Corporation’s Chief Executive Officer and
Chief Financial Officer concluded as of the last day of the
period covered by this report that the Corporation’s
disclosure controls and procedures were effective in alerting
them on a timely basis to material information required to be
included in the Corporation’s reports filed or submitted
under the Exchange Act, particularly during the period in which
this quarterly report was being prepared.
There was no change in the Corporation’s internal control
over financial reporting that occurred during the fourth quarter
of 2004 that has materially affected, or is reasonably likely to
materially affect, the Corporation’s internal control over
financial reporting.
“Management’s Report on Internal Control Over
Financial Reporting” on page 72 of the 2004 Annual
Report to Stockholders is incorporated herein by reference.
“Report of Independent Registered Public Accounting
Firm” (relating to Management’s Report on Internal
Control Over Financial Reporting) on page 73 of the 2004
Annual Report to Stockholders is incorporated herein by
reference.
ITEM 9B. OTHER INFORMATION
Not applicable.
PART III
|
|
| ITEM 10. |
DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT |
“Election of Directors” on pages 5
through 7, the fourth paragraph of “Board of
Directors” on page 8, “Code of Ethics” on
page 12 and “Section 16(a) Beneficial Ownership
Reporting Compliance” on page 37 in the Definitive
Proxy Statement are incorporated herein by reference.
|
|
| ITEM 11. |
EXECUTIVE COMPENSATION |
“Compensation of Directors” on page 11,
“Compensation Committee Report on Executive
Compensation” on pages 15 through 18,
“Compensation Committee Interlocks and Insider
Participation” on page 19, “Executive
Compensation” on pages 19 through 26, and
“Stock Performance Graph” on page 27 in the
Definitive Proxy Statement are incorporated herein by reference.
|
|
| ITEM 12. |
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND
MANAGEMENT AND RELATED STOCKHOLDER MATTERS |
“Security Ownership of Management and Certain Beneficial
Owners” on pages 3 and 4, and “Securities
Authorized for Issuance Under Equity Compensation Plans” on
page 23 in the Definitive Proxy Statement are incorporated
herein by reference.
25
|
|
| ITEM 13. |
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS |
“Compensation Committee Interlocks and Insider
Participation” on page 19 and “Certain
Relationships” on pages 28 and 29 in the Definitive
Proxy Statement are incorporated herein by reference.
|
|
| ITEM 14. |
PRINCIPAL ACCOUNTANT FEES AND SERVICES |
“Independent Auditors” on pages 30 and 31 in the
Definitive Proxy Statement is incorporated herein by reference.
PART IV
|
|
| ITEM 15. |
EXHIBITS AND FINANCIAL STATEMENT SCHEDULES |
1. The following are incorporated
herein by reference from the pages designated in the 2004 Annual
Report to Stockholders:
| |
|
|
|
|
| |
|
Page |
| |
|
|
|
Report of Independent Registered Public Accounting Firm
|
|
|
74 |
|
|
Consolidated Statements of Financial Condition,
December 31, 2004 and 2003
|
|
|
75 |
|
|
Consolidated Statements of Income for the years ended
December 31, 2004, 2003 and 2002
|
|
|
76 |
|
|
Consolidated Statements of Changes in Stockholders’ Equity
for the years ended December 31, 2004, 2003 and 2002
|
|
|
77 |
|
|
Consolidated Statements of Cash Flows for the years ended
December 31, 2004, 2003 and 2002
|
|
|
78 |
|
|
Notes to the Consolidated Financial Statements
|
|
|
79-117 |
|
2. Financial Statement Schedules
No Financial Statement Schedules are required to be filed.
3. Exhibits:
The following exhibits are incorporated by reference or filed
herewith. References to the 1990 Form S-1 are to the
Registrant’s Registration Statement on Form S-1
effective January 22, 1991, Registration No. 33-38125.
References to the 1997 Form S-4 are to Amendment No. 1
of the Registrant’s Registration Statement on
Form S-4, Registration No. 333-21181, filed on
February 25, 1997. References to the 1991 Form 10-K,
the 1992 Form 10-K, the 1993 Form 10-K, the 1994
Form 10-K, the 1995 Form 10-K, the 1996
Form 10-K, the 1997 Form 10-K, the 1998
Form 10-K, the 1999 Form 10-K, the 2000
Form 10-K, the 2001 Form 10-K, the 2002 Form 10-K
and the 2003 Form 10-K are to the Registrant’s Annual
Reports on Form 10-K for the years ended December 31,
1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000,
2001, 2002 and 2003, respectively.
| |
|
|
|
Exhibit 3.1
|
|
Articles of Incorporation, as amended and supplemented
(incorporated by reference to Exhibit 3.1 of Form 10-Q
for the quarter ended March 31, 1998). |
|
Exhibit 3.2
|
|
Bylaws, as amended (incorporated by reference to
Exhibit 3.2 of 2002 Form 10-K). |
|
Exhibit 4.1*
|
|
Senior Indenture, dated as of September 29, 1992, between
the Registrant and Bankers Trust Company, as Trustee. |
|
Exhibit 4.2*
|
|
Subordinated Indenture, dated as of November 24, 1992,
between the Registrant and Harris Trust and Savings Bank, as
Trustee. |
|
Exhibit 4.3*
|
|
Issuing and Paying Agency Agreement, dated as of
December 10, 1991 and amended as of August 11,
1993, December 21, 1994 and May 6, 1996, between MBNA
America Bank, N.A. and First Trust of New York, National
Association. |
26
| |
|
|
|
Exhibit 4.4
|
|
Junior Subordinated Indenture, dated as of December 18,
1996, between the Registrant and The Bank of New York as
Debenture Trustee (incorporated by reference to
Exhibit 4(c) of 1997 Form S-4), as supplemented by the
First Supplemental Indenture, dated as of June 27, 2002
(incorporated by reference to Exhibit 4.2 to the Current
Report on Form 8-K filed on June 26, 2002) and by the
Second Supplemental Indenture, dated as of November 27,
2002 (incorporated by reference to Exhibit 4.2 to the
Current Report on Form 8-K filed on November 26, 2002). |
|
Exhibit 4.5
|
|
Amended and Restated Trust Agreement, dated as of
December 18, 1996, between the Registrant and The
Bank of New York (incorporated by reference to Exhibit 4.6
of the 1996 Form 10-K). |
|
Exhibit 4.6
|
|
Guarantee Agreement, dated as of December 18, 1996, between
the Registrant and The Bank of New York (incorporated by
reference to Exhibit 4.7 of the 1996 Form 10-K). |
|
Exhibit 4.7
|
|
Amended and Restated Trust Agreement, dated as of
January 23, 1997, between the Registrant and The Bank
of New York (incorporated by reference to Exhibit 4.8 of
the 1996 Form 10-K). |
|
Exhibit 4.8
|
|
Guarantee Agreement, dated as of January 23, 1997, between
the Registrant and The Bank of New York (incorporated by
reference to Exhibit 4.9 of the 1996 Form 10-K). |
|
Exhibit 4.9
|
|
Amended and Restated Trust Agreement, dated as of
March 31, 1997, between the Registrant and The Bank of New
York (incorporated by reference to Exhibit 4.10 of the 2001
Form 10-K). |
|
Exhibit 4.10
|
|
Guarantee Agreement, dated as of March 31, 1997, between
the Registrant and The Bank of New York (incorporated by
reference to Exhibit 4.11 of the 1997 Form 10-K). |
|
Exhibit 4.11
|
|
Amended and Restated Trust Agreement, dated as of
June 27, 2002, between the Registrant and The Bank of New
York (incorporated by reference to Exhibit 4.1 of the
Current Report on Form 8-K filed on June 26, 2002). |
|
Exhibit 4.12
|
|
Guarantee Agreement, dated as of June 27, 2002, between the
Registrant and The Bank of New York (incorporated by reference
to Exhibit 4.12 of the 2002 Form 10-K). |
|
Exhibit 4.13
|
|
Amended and Restated Trust Agreement, dated as of
November 27, 2002, between the Registrant and The
Bank of New York (incorporated by reference to Exhibit 4.1
of the Current Report on Form 8-K filed on
November 26, 2002). |
|
Exhibit 4.14
|
|
Guarantee Agreement, dated as of November 27, 2002, between
the Registrant and The Bank of New York (incorporated by
reference to Exhibit 4.14 of the 2002 Form 10-K). |
|
Exhibit 4.15
|
|
The Agency Agreement, dated as of July 17, 1997
(incorporated by reference to Exhibit 4.12 of 1999
Form 10-K), as amended by Amendment No. 1, dated
as of April 10, 2001 (incorporated by reference to
Exhibit 4.12 of the 2001 Form 10-K), and as further
amended by Amendment No. 2, dated as of April 10, 2002
(incorporated by reference to Exhibit 4.15 of the 2002
Form 10-K), among MBNA America Bank, N.A., Bank One
Trust Company, N.A., as global agent, Bank One, N.A.,
London Branch, as London paying agent and London issuing agent,
Bank One Trust Company, N.A., as registrar and New York
paying agent, and Credit Agricole Indosuez, as transfer agent
and Luxembourg paying agent. |
|
Exhibit 4.16
|
|
The Fifth Supplemental Trust Deed, dated September 24,
2004 (incorporated by reference to Exhibit 4 of the Current
Report on Form 8-K filed on September 30, 2004) (the
“Fifth Supplement”), attaching the Trust Deed,
dated May 7, 1999 as amended by the First Supplemental
Trust Deed, dated May 8, 2000, the Second Supplemental
Trust Deed, dated May 4, 2001, the Third Supplemental
Trust Deed, dated May 8, 2002, the Fourth Supplement,
dated May 8, 2003, and the Fifth Supplement, each
among MBNA Europe Funding PLC, MBNA America Bank, N.A. and
Deutsche Trustee Company Limited (formerly Bankers Trustee
Company Limited). |
|
Exhibit 10.1
|
|
Share Purchase Agreement with Alfred Lerner (including
Registration Rights Agreement) (incorporated by reference to
Exhibit 10.10 of the 1990 Form S-1). |
27
| |
|
|
|
Exhibit 10.2
|
|
Stock Purchase Agreement, dated as of August 15, 2003,
between the Registrant and Norma Lerner, Randolph Lerner and
Nancy Beck, as co-Executors of the Estate of Alfred Lerner
(incorporated by reference to Exhibit 10 of the Current
Report on Form 8-K filed on August 19, 2003). |
|
Exhibit 10.3
|
|
Senior Syndicated Revolving Credit Facility Agreement, dated
July 18, 2003 (incorporated by reference to
Exhibit 10.1 of Form 10-Q for the quarter ended
June 30, 2003), as amended by Amendment No. 1
(incorporated by reference to Exhibit 10 of the Current
Report on Form 8-K filed on November 15, 2004). |
|
Exhibit 10.4
|
|
Multicurrency Revolving Credit Facility Agreement, dated
October 22, 2004, among MBNA Europe Bank Limited, MBNA
America Bank, N.A., J.P. Morgan PLC and Lloyds TSB Bank PLC
and certain lenders (incorporated by reference to
Exhibit 10 of the Current Report on Form 8-K filed on
October 22, 2004). |
|
Exhibit 10.5**
|
|
Form of Executive Non-Compete Agreement (incorporated by
reference to Exhibit 10 of Form 10-Q for the quarter
ended September 30, 1999) and a schedule (filed herewith)
setting forth additional information with respect to such
agreement. |
|
Exhibit 10.6**
|
|
1991 Long Term Incentive Plan, as amended (incorporated by
reference to Exhibit 10.3 of Form 10-Q for the quarter
ended March 31, 1997 and Exhibit 10.8 of the 1995
Form 10-K), and forms of Stock Option Agreements
(1993 agreement incorporated by reference to Exhibit 10.12
of the 1993 Form 10-K and 1995 agreements incorporated by
reference to Exhibit 10.8 of the 1995 Form 10-K). |
|
Exhibit 10.7**
|
|
1997 Long Term Incentive Plan, as amended (incorporated by
reference to Exhibit 10 of Current Report on Form 10-Q
for the quarter ended September 30, 2002), and form of
Stock Option Grant (incorporated by reference to
Exhibit 10.9 of 1997 Form 10-K). |
|
Exhibit 10.8**
|
|
MBNA Corporation’s 1997 Long Term Incentive Plan Policies
(incorporated by reference to Exhibit 10.5 of
Form 10-Q for the quarter ended June 30, 2003). |
|
Exhibit 10.9**
|
|
Form of Restricted Stock Agreement (incorporated by reference to
Exhibit 10.9 of 1995 Form 10-K). |
|
Exhibit 10.10**
|
|
Forms of Restricted Stock Award. |
|
Exhibit 10.11**
|
|
Form of Restricted Stock Award (incorporated by reference to
Exhibit 10.2 of the Current Report on Form 8-K filed
on February 28, 2005). |
|
Exhibit 10.12**
|
|
MBNA Corporation Supplemental Executive Retirement Plan, as
Amended and Restated effective February 24, 2005
(incorporated by reference to Exhibit 10.3 of the Current
Report on Form 8-K filed on February 28, 2005) and a
schedule (filed herewith) setting forth additional information
with respect to such plan. |
|
Exhibit 10.13**
|
|
Assumed Deferred Compensation Plans (1989 Deferred Compensation
Plan incorporated by reference to Exhibit 10.12 of the 1991
Form 10-K and 1988 Deferred Compensation Plan Incorporated
by reference to Exhibit 10.14 of the 1993 Form 10-K). |
|
Exhibit 10.14**
|
|
MBNA Corporation Senior Executive Performance Plan (incorporated
by reference to Exhibit 10 of the Form 10-Q for the
quarter ended March 31, 2001). |
|
Exhibit 10.15**
|
|
MBNA Corporation Compensation Committee Framework for Annual
Bonus Determinations to Executive Officers (incorporated by
reference to Exhibit 10.1 of the Current Report on
Form 8-K filed on February 28, 2005). |
|
Exhibit 10.16**
|
|
Deferred Compensation Plan and form of Agreement, as amended and
restated effective April 1, 1995 (incorporated by Reference
to Exhibit 10.16 of the 1994 Form 10-K). |
|
Exhibit 10.17**
|
|
Agreement dated December 15, 2002 between the Registrant
and Norma Lerner (incorporated by reference to
Exhibit 10.17 of the 2002 Form 10-K). |
|
Exhibit 10.18**
|
|
Supplemental Executive Insurance Plan (incorporated by reference
to Exhibit 10.1 of the Form 10-Q for the quarter ended
September 30, 2003). |
|
Exhibit 10.19**
|
|
Change of Control Agreement, dated as of July 2003, by and
between the Registrant, MBNA America Bank, N.A. and certain
executive officers of the Registrant (incorporated by reference
to Exhibit 10.2 of the Form 10-Q for the quarter ended
June 30, 2003). |
28
| |
|
|
|
Exhibit 10.20**
|
|
Change of Control Agreement, dated as of July 2003, by and
between the Registrant, MBNA America Bank, N.A. and certain
executive officers of the Registrant (incorporated by reference
to Exhibit 10.3 of Form 10-Q for the quarter ended
June 30, 2003) and a schedule setting forth additional
information with respect to such agreement (incorporated by
reference to Exhibit 10.21 of the 2003 Form 10-K). |
|
Exhibit 12
|
|
Computation of Ratio of Earnings to Combined Fixed Charges and
Preferred Stock Dividend Requirements. |
|
Exhibit 13
|
|
2004 Annual Report to Stockholders. |
|
Exhibit 21
|
|
Subsidiaries of the Corporation. |
|
Exhibit 23
|
|
Consent of Independent Registered Public Accounting Firm. |
|
Exhibit 31.1
|
|
Section 302 Chief Executive Officer Certification. |
|
Exhibit 31.2
|
|
Section 302 Chief Financial Officer Certification. |
|
Exhibit 32.1
|
|
Section 906 Chief Executive Officer Certification. |
|
Exhibit 32.2
|
|
Section 906 Chief Financial Officer Certification. |
|
|
| * |
The Registrant agrees to furnish a copy to the Securities and
Exchange Commission on request. |
|
|
| ** |
Management contract or compensatory plan or arrangement required
to be filed as an Exhibit pursuant to Item 15(c) of
Form 10-K. |
29
SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the
Securities Exchange Act of 1934, the Registrant has duly caused
this report to be signed on its behalf by the undersigned,
thereunto duly authorized.
|
|
|
| |
By: |
/s/ BRUCE L. HAMMONDS
|
|
|
| |
|
| |
Bruce L. Hammonds |
| |
Chief Executive Officer |
March 15, 2005
Pursuant to the requirements of the Securities Exchange Act of
1934, this report has been signed below by the following persons
on behalf of the Registrant and in the capacities and on the
dates indicated.
| |
|
|
|
|
|
|
| Signature |
|
Title |
|
Date |
| |
|
|
|
|
| |
/s/ BRUCE L. HAMMONDS
Bruce
L. Hammonds |
|
President, Chief Executive Officer and Director (principal
executive officer) |
|
March 15, 2005
|
| |
/s/ KENNETH A.
VECCHIONE
Kenneth
A. Vecchione |
|
Chief Financial Officer (principal financial officer) |
|
March 15, 2005
|
| |
/s/ RANDALL J. BLACK
Randall
J. Black |
|
Chief Accounting Officer and Assistant Treasurer (principal
accounting officer) |
|
March 15, 2005
|
| |
/s/ JAMES H. BERICK
James
H. Berick, Esq. |
|
Director |
|
March 15, 2005
|
| |
/s/ MARY M. BOIES
Mary
M. Boies, Esq. |
|
Director |
|
March 15, 2005
|
| |
/s/ BENJAMIN R.
CIVILETTI
Benjamin
R. Civiletti, Esq. |
|
Director |
|
March 15, 2005
|
| |
/s/ WILLIAM L. JEWS
William
L. Jews |
|
Director |
|
March 15, 2005
|
| |
/s/ RANDOLPH D. LERNER
Randolph
D. Lerner, Esq. |
|
Chairman and Director |
|
March 15, 2005
|
| |
/s/ STUART L. MARKOWITZ
Stuart
L. Markowitz, M.D. |
|
Director |
|
March 15, 2005
|
| |
/s/ WILLIAM B. MILSTEAD
William
B. Milstead |
|
Director |
|
March 15, 2005
|
| |
/s/ THOMAS G. MURDOUGH,
JR.
Thomas
G. Murdough, Jr. |
|
Director |
|
March 15, 2005
|
| |
/s/ LAURA S. UNGER
Laura
S. Unger, Esq. |
|
Director |
|
March 15, 2005
|
30
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