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4303000 10040000 16530000 37649000 1925000 1925000 522000 522000 570000 570000 223000 223000 3117000 3117000 1029000 1029000 532000 532000 142000 142000 517000 517000 212000 212000 3465000 3465000 1158000 1158000 36990000 36990000 12286000 12286000 2754000 2754000 798000 798000 2209000 2209000 698000 698000 7209000 7281000 -72000 2326000 2375000 -49000 221000 221000 78000 78000 43373000 43373000 144000 144000 14183000 14183000 8138000 8138000 10472000 10472000 5994000 5994000 -906000 57000 -849000 1700000 700000 2400000 500000 250000 0.10 0.10 0.10 0.10 0.27 0.30 0.10 0.11 0.55 0.19 0.19 0.27 0.10 0.10 0.10 0.19 0.19 0.30 0.41 0.10 0.10 -33000 -15000 -44000 -11000 369000 369000 4100000 1500000 4400000 1200000 60500000 100000 131000 100000 16600000 2000000 6400000 2400000 600000 2100000 700000 7500000 1900000 16666 6996 76211 20844 21897 6365 42873 86000 939000 135000 270000 53000 528000 12.32 12.32 6.50 12.32 8.40 12.32 5600000 P5Y P36M 2400000 1244777 14.57 2800000 900000 P0Y5M9D P1Y5M5D 1350446 10.86 P2Y8M26D 284785 349555 64770 7.22 7.65 7.27 2600000 1000000 200000 200000 21251000 15750000 5501000 7830000 6099000 1731000 6099000 25447000 6988000 5102000 1886000 19572000 5875000 131000 19441000 19504000 17605000 1971000 -72000 7330000 6656000 718000 6656000 29699000 6203000 5732000 520000 -49000 26986000 2830000 1056000 25930000 -117000 -44000 131000 131000 31527000 31527000 805000 661000 144000 321000 254000 67000 254000 986000 267000 219000 48000 811000 175000 21000 790000 144276000 129265000 15003000 8000 141042000 125537000 15601000 -96000 P3Y2M19D P3Y6M0D 0.00 0.00 8.71 78406000 105000 1400000 1243000 34607000 2254000 39609000 38797000 647000 647000 43000 43000 647000 43000 690000 false false -2000000 15000 4400000 400000 800000 5600000 15172000 574000 900000 16646000 0.0153 0.0163 0.4888 2000000 31500000 <div style="font: bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">NOTE 2 &#8211; SUMMARY OF ACCOUNTING POLICIES</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">A summary of significant accounting policies used in preparing the Company&#8217;s financial statements, including a summary of recent accounting pronouncements that may affect its financial statements in the future, follows:</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Use of Estimates</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Such estimates and judgments are revised periodically as required. Actual results could differ from those estimates. Significant estimates include allowances for billing adjustments and doubtful accounts, the recoverability of long-lived assets and goodwill, income taxes, income tax valuation allowance, uncertain tax liabilities, the value of ordinary shares issued in asset acquisitions, business combinations or underlying the Company&#8217;s ordinary share options, and estimates of likely outcomes related to certain contingent liabilities.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company evaluates its estimates on an ongoing basis. The Company's estimates and assumptions are based on factors such as historical experience, trends within the Company and the telecommunications industry, general economic conditions and on various other assumptions that it believes to be reasonable under the circumstances. The results of such assumptions form the basis for making judgments about the carrying values of assets and liabilities that are not readily available. Actual results may differ from the Company's estimates and assumptions as a result of varying market and economic conditions, and may result in lower revenues and net income.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Fair Value</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company accounts for financial instruments in accordance with ASC 820, "Fair Value Measurements and Disclosures", which provides a framework for measuring fair value and expands required disclosure about fair value measurements of assets and liabilities. ASC 820 defines fair value as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. ASC 820 also establishes a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Observable inputs are inputs that market participants would use in pricing the asset or liability developed based on market data obtained from sources independent of the Company. Unobservable inputs are inputs that reflect the Company&#8217;s judgements about the assumptions market participants would use in pricing the asset or liability developed based on the best information available in the circumstances.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The hierarchy is broken down into three levels based on the reliability of inputs as follows:</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify; margin-left: 36pt">Level 1 &#8211; Valuations based on unadjusted quoted prices in active markets for identical assets or liabilities.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify; margin-left: 36pt">Level 2 &#8211; Valuations based on inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify; margin-left: 36pt">Level 3 &#8211; Valuation based on inputs that are unobservable and significant to the overall fair value measurement.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">When available, the Company uses quoted market prices to determine fair value, and it classifies such measurements within Level 1. Fair value measurements are classified according to the lowest level input or value-driver that is significant to the valuation. Fair value includes the consideration of nonperformance risk. Nonperformance risk refers to the risk that an obligation (either by a counterparty or the Company) will not be fulfilled. For the Company's financial assets traded in an active market (Level 1), the nonperformance risk is included in the market price. The Company&#8217;s assets and liabilities measured on a recurring basis at fair value may include marketable securities and time deposits. As of September 30, 2018 and December 31, 2017, all of them were Level 1 instruments. The fair value of Level 2 securities is estimated based on observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. The carrying amounts of the Company&#8217;s financial instruments, including cash and cash equivalents, accounts payable and accrued expenses are expected to approximate fair value because of their immediate availability, near term maturities or potential interest payments at settlement.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Cash and Cash Equivalents</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company considers all highly liquid investments with a maturity at acquisition of three months or less to be cash equivalents.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Certain Risks and Concentrations</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents, investments and accounts receivable. Cash equivalents generally consist of money market instruments.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company places its cash and cash equivalents in high quality financial institutions and management believes that the Company is not exposed to any significant risk on its cash accounts. The Company maintains accounts with various banks and brokerage organizations and constantly monitors the creditworthiness of these institutions. Cash accounts at each U.S. bank are insured by the Federal Deposit Insurance Corporation or FDIC up to $250 thousand in the aggregate and may exceed federally insured limits. Cash accounts at Israeli or Polish banks are not insured. The Company has never experienced any losses related to these balances. At September 30, 2018, the Company had cash and cash equivalents totaling $62.1 million, which included (i) $61.8 million in U.S. financial institutions, and (ii) $0.3 million in foreign financial institutions.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company&#8217;s non-interest bearing cash balances in U.S. banks, which included $1.3 million in one individual financial institution, were fully insured at September 30, 2018.&#160; The Company had money market accounts with financial institutions with balances totaling approximately $60.5 million at September 30, 2018.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Core Consumer segment, no telecommunication carrier accounted for more than 10% of gross accounts receivable at September 30, 2018 and December 31, 2017. For the three and nine months ended September 30, 2018 and 2017, no telecommunications carrier accounted for more than 10% of the segment&#8217;s total operating revenues.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Core Consumer segment, one U.S. retail customer accounted for approximately 11% of the segment&#8217;s gross accounts receivable at September 30, 2018 and December 31, 2017. For the three and nine months ended September 30, 2018 and 2017, no retailer accounted for more than 10% of the segment&#8217;s total operating revenues.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Enterprise segment, two U.S. retail customers accounted for approximately 41% of gross accounts receivable at September 30, 2018. Two customers accounted for approximately 55% of gross accounts receivable at December 31, 2017.&#160; For the three months ended September 30, 2018 and 2017, one customer accounted for approximately 19% and two customers accounted for approximately 27% of the segment&#8217;s total operating revenues, respectively. For the nine months ended September 30, 2018 and 2017, one customer accounted for approximately 19% and two customers accounted for approximately 30% of the segment&#8217;s total operating revenues, respectively.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Investments</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Investments consist of interest bearing time deposits with maturity dates of greater than 90 days totaling $369 thousand at September 30, 2018 and December 31, 2017.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The fair value of time deposits at September 30, 2018 and December 31, 2017 was determined based on face value, which approximates fair value and is a Level 1 input. There was no realized gain or loss on investments for the nine months ended September 30, 2018 and 2017.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Allowance for Doubtful Accounts and Billing Adjustments</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company maintains an allowance for doubtful accounts and billing adjustments based on the expected collectability of its accounts receivables. That estimate is based on historical collection experience, current economic and market conditions and a review of the current status of each customer&#8217;s trade accounts receivable. The allowance includes estimates of billing adjustments, which are negotiated with other telecommunications carriers and are common in the telecommunications industry. There was no impairment of receivables for the nine months ended September 30, 2018 and 2017.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Inventories</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Inventories are stated at the lower of cost or net realizable value, with cost primarily determined using the first-in first-out cost method. Inventory is written off at the point it is determined to be obsolete.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Deferred Costs/Contract Costs</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Prior to 2018, deferred costs for the Core Consumer segment primarily consisted of costs of producing magicJack devices which were amortized to cost of sales ratably over the initial access right period. With the adoption of ASC 606 on January 1, 2018, these costs are no longer amortized but are expensed upon sale.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">ASC 606 requires that contract costs related to obtaining contracts be expensed over the life of the contract.&#160; A practical expedient is allowed for all contracts with lives that are less than one year.&#160; Upon adoption, as of January 1, 2018, contract costs for the Core Consumer segment consist primarily of sales commissions associated with our multi-year service renewal plans which are amortized to cost of sales over the respective periods of expected benefit.&#160; The Company is using the practical expedient to recognize the cost of sales commissions associated with one year or less service renewal plans immediately.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Enterprise segment, deferred costs/contract costs consist of hardware or equipment purchased but not yet delivered and put into service and third party service charges not yet billed to customers.&#160; These costs are recognized in the period they are billed to the customer.&#160; As of January 1, 2018, certain incentive commissions are considered incremental costs to obtain a customer contract, which are deferred and amortized to cost of sales ratably over the contract term.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Deferred costs/contract costs to be recognized over the next twelve months are classified as current and included in deferred costs/contract costs, current portion in the Company&#8217;s consolidated balance sheets. The remaining amounts are classified as non-current in the consolidated balance sheets and included in deferred costs/contract costs, net of current portion.&#160; There was no impairment of contract costs for the three and nine months ended September 30, 2018.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Property, Equipment and Depreciation Expense</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Property and equipment are accounted for under ASC 360, &#8220;Property, Plant and Equipment&#8221; and consist primarily of servers, computer hardware, furniture, and leasehold improvements. Property and equipment are stated at cost and depreciated using the straight-line method over their estimated useful lives, which range from three to fifteen years. Leasehold improvements are depreciated over the shorter of the term of the lease or useful life of the assets. The cost of substantial improvements is capitalized while the cost of maintenance and repairs are charged to operating expenses as incurred.&#160; Refer to Note 4, &#8220;Property and Equipment&#8221; for further details.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company reviews property and equipment for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be fully recoverable. <font style="font: 10pt Times New Roman, Times, serif">Determination of recoverability is based on an estimate of undiscounted future cash flows resulting from the use of the asset and its eventual disposition. Measurement of an impairment loss is based on the fair value of the asset compared to its carrying value. P</font>roperty and equipment <font style="font: 10pt Times New Roman, Times, serif">to be disposed of are reported at the lower of carrying amount or fair value less costs to sell. </font>Management believes there was no impairment of the Company&#8217;s property or equipment at September 30, 2018.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company&#8217;s hardware consists of routers, gateways and servers that enable the Company&#8217;s telephony services. Some of these assets may be subject to technological risks and rapid market changes due to the introduction of new technology, products and services and changing customer demand. These changes may result in future adjustments to the estimated useful lives and the carrying value of these assets. Changes in estimated useful lives are accounted for on a prospective basis starting with the period in which the change in estimate is made in accordance with ASC 250-10, &#8220;Accounting Changes and Error.&#8221;</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Intangible Assets</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Identifiable intangible assets are stated at cost and accounted based on whether the useful life of the asset is definite or indefinite. Identified intangible assets with definite useful lives are amortized using the accelerated and straight-line methods over their estimated useful lives, which range from one to seventeen years. Intangible assets with indefinite lives are not amortized to operations, but instead are reviewed for impairment at least annually, or more frequently if there is an indicator of impairment.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company reviews definite lived intangible assets subject to amortization for possible impairment using a three-step approach.&#160; Under the first step, management determines whether an indicator of impairment is present (a &#8220;Triggering Event&#8221;). If a Triggering Event has occurred, the second step is to test for recoverability based on a comparison of the asset&#8217;s carrying amount with the sum of the undiscounted cash flows expected to result from the use of the asset <font style="font: 10pt Times New Roman, Times, serif">and its eventual disposition</font>. If the sum of the undiscounted cash flows is less than the carrying amount of the asset, the third step is to recognize an impairment loss for the excess of the asset&#8217;s carrying amount over its fair value. <font style="font: 10pt Times New Roman, Times, serif">Intangible assets subject to amortization to be disposed of are reported at the lower of carrying amount or fair value less costs to sell.</font></div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company recognized impairment charges of $0.1 million on intangible assets during the nine months ended September 30, 2018 on an intangible asset that the Company has determined will no longer be used in the future. The Company recognized impairment charges of $16.6 million on intangible assets during the nine months ended September 30, 2017. Refer to Note 5, &#8220;Intangible Assets&#8221; for further details.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The costs of developing the Company&#8217;s intellectual property rights, intellectual property right applications and technology are charged to research and development expense as incurred.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Goodwill</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Goodwill represents the excess of the purchase price over the fair value of the identifiable net assets acquired in a business combination. 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As a result, the Company no longer delays revenue recognition for devices sold with a right of return and instead estimates the returns as part of the return allowance.&#160; Revenues for hardware and shipping are recognized at the time of delivery and revenues for service are recognized ratably over the service term.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For retail sales of devices, there is a delay between shipment to the retailer and the ultimate sale to a customer (end-user). Based on sales and inventory data provided by retail partners, the Company&#8217;s estimate of the delay for the three and nine months ended September 30, 2018 and 2017 was 30 days. Prior to 2018, the Company deferred revenue recognition on retail sales for the delay period, after which revenue for both hardware and service were recognized ratably over the remaining initial access right period.&#160; As of January 1, 2018, the Company recognizes revenue for hardware based on delivery terms to the retailer and revenue for service is deferred for the delay period and recognized ratably over the remaining initial access right period.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Returns from retailers are accepted on an authorized basis for devices deemed defective. The Company estimates all potential returns of devices using a six month rolling average of historical returns and reviews the actual returns against the allowance on a quarterly basis. 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Revenues from access fee charges to other telecommunication carriers are recorded based on rates set forth in the respective state and federal tariffs or negotiated contract rates, less a provision for billing adjustments.&#160; The Company is using the as-invoiced method for access and wholesale fees. 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Customers are billed monthly in advance for these recurring services and in arrears for one time service and equipment charges and usage charges.&#160; Revenues from sales of hardware and network equipment are recognized in the period that the equipment is delivered. Revenue from the sale of equipment purchased but not yet delivered is deferred and recognized in the period that the hardware or equipment is delivered and put into service.&#160; Revenues from one time service and usage are recognized in the period incurred.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: justify; text-indent: 36pt">Revenue Recognition - SMB Segment</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">SMB provided phone equipment and services that are interdependent and not sold separately. 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Such estimates and judgments are revised periodically as required. Actual results could differ from those estimates. Significant estimates include allowances for billing adjustments and doubtful accounts, the recoverability of long-lived assets and goodwill, income taxes, income tax valuation allowance, uncertain tax liabilities, the value of ordinary shares issued in asset acquisitions, business combinations or underlying the Company&#8217;s ordinary share options, and estimates of likely outcomes related to certain contingent liabilities.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company evaluates its estimates on an ongoing basis. 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ASC 820 defines fair value as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. ASC 820 also establishes a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Observable inputs are inputs that market participants would use in pricing the asset or liability developed based on market data obtained from sources independent of the Company. Unobservable inputs are inputs that reflect the Company&#8217;s judgements about the assumptions market participants would use in pricing the asset or liability developed based on the best information available in the circumstances.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The hierarchy is broken down into three levels based on the reliability of inputs as follows:</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify; margin-left: 36pt">Level 1 &#8211; Valuations based on unadjusted quoted prices in active markets for identical assets or liabilities.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify; margin-left: 36pt">Level 2 &#8211; Valuations based on inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify; margin-left: 36pt">Level 3 &#8211; Valuation based on inputs that are unobservable and significant to the overall fair value measurement.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">When available, the Company uses quoted market prices to determine fair value, and it classifies such measurements within Level 1. 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The carrying amounts of the Company&#8217;s financial instruments, including cash and cash equivalents, accounts payable and accrued expenses are expected to approximate fair value because of their immediate availability, near term maturities or potential interest payments at settlement.</div> <div style="line-height: 1.25"></div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Cash and Cash Equivalents</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company considers all highly liquid investments with a maturity at acquisition of three months or less to be cash equivalents.</div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Certain Risks and Concentrations</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents, investments and accounts receivable. 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At September 30, 2018, the Company had cash and cash equivalents totaling $62.1 million, which included (i) $61.8 million in U.S. financial institutions, and (ii) $0.3 million in foreign financial institutions.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company&#8217;s non-interest bearing cash balances in U.S. banks, which included $1.3 million in one individual financial institution, were fully insured at September 30, 2018.&#160; The Company had money market accounts with financial institutions with balances totaling approximately $60.5 million at September 30, 2018.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Core Consumer segment, no telecommunication carrier accounted for more than 10% of gross accounts receivable at September 30, 2018 and December 31, 2017. For the three and nine months ended September 30, 2018 and 2017, no telecommunications carrier accounted for more than 10% of the segment&#8217;s total operating revenues.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Core Consumer segment, one U.S. retail customer accounted for approximately 11% of the segment&#8217;s gross accounts receivable at September 30, 2018 and December 31, 2017. For the three and nine months ended September 30, 2018 and 2017, no retailer accounted for more than 10% of the segment&#8217;s total operating revenues.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Enterprise segment, two U.S. retail customers accounted for approximately 41% of gross accounts receivable at September 30, 2018. 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With the adoption of ASC 606 on January 1, 2018, these costs are no longer amortized but are expensed upon sale.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">ASC 606 requires that contract costs related to obtaining contracts be expensed over the life of the contract.&#160; A practical expedient is allowed for all contracts with lives that are less than one year.&#160; Upon adoption, as of January 1, 2018, contract costs for the Core Consumer segment consist primarily of sales commissions associated with our multi-year service renewal plans which are amortized to cost of sales over the respective periods of expected benefit.&#160; The Company is using the practical expedient to recognize the cost of sales commissions associated with one year or less service renewal plans immediately.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For the Enterprise segment, deferred costs/contract costs consist of hardware or equipment purchased but not yet delivered and put into service and third party service charges not yet billed to customers.&#160; These costs are recognized in the period they are billed to the customer.&#160; As of January 1, 2018, certain incentive commissions are considered incremental costs to obtain a customer contract, which are deferred and amortized to cost of sales ratably over the contract term.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Deferred costs/contract costs to be recognized over the next twelve months are classified as current and included in deferred costs/contract costs, current portion in the Company&#8217;s consolidated balance sheets. The remaining amounts are classified as non-current in the consolidated balance sheets and included in deferred costs/contract costs, net of current portion.&#160; There was no impairment of contract costs for the three and nine months ended September 30, 2018.</div> <div style="line-height: 1.25"></div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Property, Equipment and Depreciation Expense</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Property and equipment are accounted for under ASC 360, &#8220;Property, Plant and Equipment&#8221; and consist primarily of servers, computer hardware, furniture, and leasehold improvements. Property and equipment are stated at cost and depreciated using the straight-line method over their estimated useful lives, which range from three to fifteen years. Leasehold improvements are depreciated over the shorter of the term of the lease or useful life of the assets. The cost of substantial improvements is capitalized while the cost of maintenance and repairs are charged to operating expenses as incurred.&#160; Refer to Note 4, &#8220;Property and Equipment&#8221; for further details.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company reviews property and equipment for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be fully recoverable. <font style="font: 10pt Times New Roman, Times, serif">Determination of recoverability is based on an estimate of undiscounted future cash flows resulting from the use of the asset and its eventual disposition. Measurement of an impairment loss is based on the fair value of the asset compared to its carrying value. P</font>roperty and equipment <font style="font: 10pt Times New Roman, Times, serif">to be disposed of are reported at the lower of carrying amount or fair value less costs to sell. </font>Management believes there was no impairment of the Company&#8217;s property or equipment at September 30, 2018.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company&#8217;s hardware consists of routers, gateways and servers that enable the Company&#8217;s telephony services. Some of these assets may be subject to technological risks and rapid market changes due to the introduction of new technology, products and services and changing customer demand. These changes may result in future adjustments to the estimated useful lives and the carrying value of these assets. Changes in estimated useful lives are accounted for on a prospective basis starting with the period in which the change in estimate is made in accordance with ASC 250-10, &#8220;Accounting Changes and Error.&#8221;</div> <div style="line-height: 1.25"></div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left">Intangible Assets</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Identifiable intangible assets are stated at cost and accounted based on whether the useful life of the asset is definite or indefinite. Identified intangible assets with definite useful lives are amortized using the accelerated and straight-line methods over their estimated useful lives, which range from one to seventeen years. 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As of January 1, 2018, the Company no longer delays revenue recognition for devices sold with a right of return and instead estimates the returns as part of the transaction price using a six month rolling average of historical returns.&#160; Revenues for hardware and shipping are recognized at the time of delivery and revenues for service are recognized ratably over the service term.</div> </td> </tr> <tr> <td style="vertical-align: top; width: 13%">&#160;</td> <td style="vertical-align: top; width: 2%">&#160;</td> <td style="vertical-align: top; width: 85%"> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">For retail sales, there is a delay between shipment to the retailer and the ultimate sale to a customer (end-user). 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(&#8220;SMB&#8221;).&#160; Accordingly, this segment does not show activity for periods after March 31, 2017.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The majority of the Company&#8217;s Core Consumer segment revenues recognized were generated from sales of the magicJack product line and from the software access right that accompanies these products, which were $15.2 million and $16.8 million for the three months ended September 30, 2018 and 2017, respectively, and $46.1 million and $52.0 million for the nine months ended September 30, 2018 and 2017, respectively. The Company&#8217;s Core Consumer segment also provides its customers with the ability to make prepaid calls using the magicJack devices and mobile apps by purchasing prepaid minutes. 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The Company&#8217;s policy is to vigorously defend any legal proceedings. Management regularly evaluates the status of legal proceedings in which the Company is involved in order to assess whether a loss is probable or there is a reasonable possibility that a loss or additional loss may have been incurred and to determine if accruals are appropriate. While the outcome of these claims cannot be predicted with certainty, management does not believe that the outcome of any of these legal matters will have a material adverse effect on the Company&#8217;s business, operating results, financial condition or cash flows. 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The complaint alleged claims against the Company and the current members of its Board of Directors as well as two former members for violations of Sections 14(a) and 20(a) of the Securities Exchange Act of 1934, arising from proxy statements issued in connection with the April 19, 2017 shareholders meeting and the July 31, 2017 shareholders meeting that allegedly misrepresented material facts concerning the &#8220;true value&#8221; of Broadsmart Global, Inc. and its future prospects in order that the individual defendants (the Board members) could entrench themselves on the Board and extract unwarranted compensation from the Company in connection with their attempt to sell the Company. In January 2018, the plaintiff filed an Amended Complaint. On February 16, 2018, the Company and all of the individual defendants filed a motion to dismiss the Amended Complaint. The plaintiff filed his opposition to the motion to dismiss on April 2, 2018, and defendants&#8217; reply was filed on April 19, 2018. The court issued an order dismissing the amended complaint without prejudice on August 9, 2018.&#160; The plaintiff filed an amended complaint, and on August 20, 2018, the Company filed a motion to dismiss the second amended complaint.&#160; No decision has yet been reached on the motion&#160;&#160; The Company cannot estimate the amount of potential liability, if any, that could arise from this matter.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">On March 1, 2018, Flexijet Technologies, Inc. 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The Company is the subject of inquiries and examinations by various states and municipalities in the normal course of business. In accordance with generally accepted accounting principles, the Company makes a provision for a liability for taxes when it is both probable that a liability has been incurred and the amount of the liability can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impact of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case. The Company believes any possible claims are without merit and vigorously defends its rights. However, if a government entity were to prevail in any matter, it could have a material adverse effect on the Company&#8217;s financial condition, results of operation and cash flows. In addition, it is at least reasonably possible that a potential loss may exist for tax contingencies in addition to the provisions taken by the Company. For&#160;those potential additional tax contingencies which can be reasonably estimated, that additional potential liability&#160;ranges from $0 to $2.5 million dollars.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">The Company is currently under examination for potential state tax liabilities in some states and local jurisdictions.&#160; On June 8, 2017, the Company offered to settle a state examination for payment of $0.6 million and the agreement to remit certain taxes on a prospective basis. The taxing authority subsequently rejected the Company&#8217;s offer, and as of September 30, 2018, the Company has not reached an agreement with the state.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify"><font style="font: 10pt Times New Roman, Times, serif">In a letter dated April 23, 2018, the Company received notice that the Internal Revenue Service (the &#8220;IRS&#8221;) has selected our 2015 United States income tax return for examination.&#160; The Company had an initial meeting with the IRS in June 2018 and has supplied responses for all of the IRS&#8217;s document requests to date.&#160; The Company believes that the positions taken in its 2015 return are reasonable and appropriate, however, the </font>Company cannot be sure of the ultimate outcome of the examination and cannot estimate the likelihood of liability or the amount of potential assessments, if any, that could arise from the examination.</div> <div style="line-height: 1.25"><br style="line-height: 1.25" /> </div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Historically, the Company has considered the requirements to collect sales taxes under the auspices of a 1991 Supreme Court case, <font style="font: italic 10pt Times New Roman, Times, serif">Quill Corp. v. North Dakota</font>, which established the precedent that a physical presence in the respective state is required for an entity to be subject to a state&#8217;s sales and use tax requirements.&#160; Accordingly, the Company had concluded that the Company did not have nexus for sales tax in those states in which it had no physical presence (<font style="font: italic 10pt Times New Roman, Times, serif">i.e</font>., it had no employees regularly and systematically there and it had no property there).&#160; On June 21, 2018, via <font style="font: italic 10pt Times New Roman, Times, serif">South Dakota v. Wayfair, Inc. (No. 17-494)</font> the U.S. Supreme Court reversed its prior ruling and eliminated the &#8220;physical presence&#8221; requirement.&#160; The South Dakota law included no prospective liability for sellers, a safe harbor minimum for the number of transactions and dollar value of sales and relaxed registration procedures. However, it is still uncertain how other states will react to the ruling and what kind of overall impact that will have on internet sellers in the United States.&#160; In consideration of the recent ruling, the Company has made the decision to start collecting sales tax on direct sales of its magicJack device in states that have adopted similar &#8220;Economic Nexus&#8221; laws.&#160; To date, the Company has identified approximately 29 states that have similar laws. The Company&#160; began registering for, collecting and remitting sales tax to the identified jurisdictions during the third quarter of 2018.&#160; The Company will continue to monitor the situation and add additional states if deemed necessary.&#160; Though the South Dakota law is to be applied prospectively, it is not certain if other states may try to enact laws on a retrospective basis based on the <font style="font: italic 10pt Times New Roman, Times, serif">Wayfair</font> ruling, and the Company cannot estimate the likelihood of liability or the potential amount of assessments that could arise from prior periods if other states tried to apply the ruling on a retrospective basis.</div> <div style="line-height: 1.25"> <div id="DSPFPageHeader"></div> <div style="font: italic bold 10pt/1.25 Times New Roman, Times, serif; text-align: left"></div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">&#160;</div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify"> <div style="font: 10pt Times New Roman, Times, serif"></div> <div style="font: 10pt/1.25 Times New Roman, Times, serif; text-align: justify">Historically, the Company has from time to time received Letters of Inquiry (&#8220;LOI&#8221;) from the Enforcement Bureau of the Federal Communications Commission (&#8220;FCC&#8221;) regarding the nature of the Company&#8217;s Core Consumer product offering.&#160; The Company has promptly responded to the inquiries of the Enforcement Bureau. As it has previously disclosed, the Company believes that under current regulations it is not an interconnected VoIP provider subject to FCC regulations.&#160; To date, the Company has not received any formal notice from the FCC of any enforcement action.&#160; The Company intends to vigorously defend itself if an enforcement action is initiated.&#160; The Company, however, cannot be sure of the ultimate outcome of any possible FCC action and cannot estimate the likelihood of liability or&#160; the amount of potential assessments, if any, that could arise.</div></div></div> The estimated useful life for leasehold improvements is the shorter of the term of the lease or life of the asset. Deferred revenues/contract liabilities from device sales include only the service portion. The aggregate intrinsic value is the amount by which the market value for the Company's common stock exceeds the weighted average exercise price of the outstanding stock options on the date indicated. In 2017, two former executive officers surrendered a total of 1,244,777 ordinary share options with a weighted average exercise price of $14.57.Additionally, 1,256,837 options with a weighted average strike price of $7.70 were forfeited by terminated executives in the SMB and Enterprise segments. The surrender of options resulted in a $2.4 million increase in tax expense during the second quarter. The net impact of changes in accounting policy is comprised of (i) $1.300 million cumulative effect of initial application of Topic 606, "Revenue from Contracts with Customers," (ASC 606) to beginning balance of retained earnings, (ii) ($0.407 million) tax impact of initial application of ASC 606, and (iii) ($0.223 million) tax impact of adoption of ASU 2016-16, "Intra-Entity Transfers of Assets Other than Inventory" (ASU 2016-16).