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Risk
Factors.
An
investment in our securities involves a high degree of risk. You
should carefully consider the risks described below, together with
all of the other information included in this Report and in our
other reports filed with the SEC, before making an investment
decision. If any of the following risks actually occurs, our
business, financial condition or results of operations could
suffer. In that case, the trading price of our Common Stock could
decline and you may lose all or part of your investment. See
“Cautionary Note Regarding Forward–Looking
Statements” under Item 2.02 of this Current Report on Form
8-K for a discussion of forward-looking statements and the
significance of such statements in the context of this Report.
Risks
Related to our Chapter 11 Filing
We face significant challenges in connection with our
Chapter 11 Filing.
We and
certain of our subsidiaries, which we refer to as Debtors, filed
for protection under Chapter 11 of the Bankruptcy Code on
April 14, 2017. During our Chapter 11 proceedings, our
operations, including our ability to execute our business plan, are
subject to the risks and uncertainties associated with bankruptcy.
Risks and uncertainties associated with our Chapter 11
proceedings include the following:
●
Our ability to
obtain court approval with respect to motions in the
Chapter 11 proceedings prosecuted from time to
time;
●
Our ability to
develop, prosecute, confirm and consummate a plan of reorganization
with respect to the Chapter 11 proceedings;
●
Actions and
decisions of our creditors and other third parties with interests
in our Chapter 11 proceedings may be inconsistent with our
plans;
●
The high costs of a
Chapter 11 bankruptcy proceeding and related fees;
●
Our ability to
maintain contracts that are critical to our
operations;
●
Our ability to
maintain our relationships with our suppliers, service providers,
customers, employees, and other third parties.
●
Our ability to
retain management and other key individuals; and
●
Risks associated
with third parties seeking and obtaining court approval to
terminate or shorten the exclusivity period for us to propose and
confirm a plan of reorganization, to appoint a Chapter 11
trustee or to convert the case to a Chapter 7
case.
These
risks and uncertainties could affect our business and operations in
various ways. For example, negative events or publicity associated
with our Chapter 11 proceedings could adversely affect our
operations and financial condition, particularly if the
Chapter 11 proceedings are protracted. Also, transactions
outside the ordinary course of business are subject to the prior
approval of the Bankruptcy Court, which may limit our ability to
respond timely to certain events or take advantage of certain
opportunities.
Because
of the risks and uncertainties associated with our Chapter 11
proceedings, the ultimate impact of events that occur during these
proceedings will have on our business, financial condition and
results of operations cannot be accurately predicted or quantified,
and there is substantial doubt about our ability to continue as a
going concern. We cannot provide any assurance as to what values,
if any, will be ascribed in our bankruptcy proceedings to our
various pre-petition liabilities, common stock and other securities. As a result of
Chapter 11 proceedings, our currently outstanding common stock
could have no value and may be canceled under any plan of
reorganization we might propose and, therefore, we believe that the
value of our various pre-petition liabilities and other securities
is highly speculative. Accordingly, caution should be exercised
with respect to existing and future investments in any of these
liabilities or securities.
We may not be able to obtain confirmation of a Chapter 11 plan of
liquidation.
To
emerge successfully from Bankruptcy Court protection, we must meet
certain statutory requirements related to the adequacy of
disclosure with respect to a Chapter 11 plan of liquidation,
solicit and obtain the requisite acceptances of such a liquidation
plan and fulfill other statutory conditions for confirmation of
such a plan.
Creditors
may vote in favor of our Plan, and certain parties in interest may
file objections to the Plan in an effort to persuade the Bankruptcy
Court that we have not satisfied the confirmation requirements
under Section 1129 of the Bankruptcy Code. Even if no objections
are filed and the requisite acceptances of our Plan are received
from creditors entitled to vote on the Plan, the Bankruptcy Court,
which can exercise substantial discretion, may not confirm the
Plan. The precise requirements and evidentiary showing for
confirming a plan, notwithstanding its rejection by one or more
impaired classes of claims or equity interests, depends upon a
number of factors including, without limitation, the status and
seniority of the claims or equity interests in the rejecting class
(i.e., secured claims or unsecured claims, subordinated or senior
claims, or equity interests).
If the
Plan is not confirmed by the Bankruptcy Court, it is unclear
whether we would be able to orderly liquidate our business and
what, if anything, holders of claims against us would ultimately
receive with respect to their claims.
We have substantial liquidity needs and may not be able to obtain
sufficient liquidity to confirm a plan of liquidation and exit
bankruptcy.
Our
continued business and operations remains capital intensive. In
addition to the cash requirements necessary to fund ongoing
operations, we have incurred significant professional fees and
other costs in connection with our Chapter 11 proceedings and
expect that we will continue to incur significant professional fees
and costs throughout our Chapter 11 proceedings. Our current
liquidity is not sufficient to allow us to satisfy our obligations
related to the Chapter 11 proceedings, allow us to proceed with the
confirmation of a Chapter 11 plan of reorganization and allow us to
emerge from bankruptcy. We can provide no assurance that we will be
able to secure additional interim financing or exit financing
sufficient to meet our liquidity needs on acceptable terms or at
all.
In certain instances, a Chapter 11 case may be converted to a case
under Chapter 7 of the Bankruptcy Code.
Upon a
showing of cause, the Bankruptcy Court may convert our Chapter 11
case to a case under Chapter 7 of the Bankruptcy Code. In such
event, a Chapter 7 trustee would be appointed or elected to
liquidate our assets for distribution in accordance with the
priorities established by the Bankruptcy Code. We believe that
liquidation under Chapter 7 would result in significantly smaller
distributions being made to our creditors than those provided for
in our intended Plan because of (i) the likelihood that the assets
would have to be sold or otherwise disposed of in a distressed
fashion over a short period of time rather than in a controlled
manner and as a going concern, (ii) additional administrative
expenses involved in the appointment of a Chapter 7 trustee, and
(iii) additional expenses and claims, some of which would be
entitled to priority, that would be generated during the
liquidation and from the rejection of leases and other executory
contracts in connection with a cessation of
operations.
Our financial results may be volatile and may not reflect
historical trends.
During
the Chapter 11 proceedings, we expect our financial results to
continue to be volatile as asset impairments, asset dispositions,
restructuring activities and expenses, contract terminations and
rejections, and claims assessments may significantly impact our
consolidated financial statements. As a result, our historical
financial performance is likely not indicative of our financial
performance after the date of the bankruptcy filing.
In
addition, if we emerge from contemplated Chapter 11, the amounts
reported in subsequent consolidated financial statements may change
materially relative to historical consolidated financial
statements, including as a result of revisions to our operating
plans pursuant to a plan of liquidation. We also may be required to
adopt fresh start accounting, in which case our assets and
liabilities will be recorded at fair value as of the fresh start
reporting date, which may differ materially from the recorded
values of assets and liabilities on our consolidated balance
sheets. Our financial results after the application of fresh start
accounting also may be different from historical
trends.
The implementation of our contemplated Chapter 11 Plan may limit or
reduce, and transfers and issuances of our equity otherwise may
impair our ability to utilize our federal income tax net operating
loss carryforwards and depreciation, depletion and amortization
deductions in future years.
Under
federal income tax law, a corporation is generally permitted to
deduct from taxable income net operating losses carried forward
from prior years. After giving effect to the reduction in the net
operating loss carryforwards due to the change in ownership,
the Company has net operating loss carryforwards of approximately
$1.3 million as of December 31, 2016. Our ability to utilize our net
operating loss carryforwards to offset future taxable income and to
reduce federal income tax liability is subject to certain
requirements and restrictions. Under our contemplated Chapter 11
plan, as a result of excluding cancellation of debt income and
being required to reduce certain tax attributes, including our net
operating losses and our tax basis in our assets, we anticipate
that our ability to carry forward our existing net operating losses
will be significantly reduced or eliminated, regardless of whether
Section 382 applies. In addition if we experience an
“ownership change,” as defined in Section 382, then our
ability to otherwise use our current or future net operating loss
carryforwards and amortizable tax basis in our properties, in each
case prior to such ownership change, may be substantially limited,
which could have a negative impact on our financial position and
results of operations. Generally, there is an “ownership
change” under Section 382 if one or more stockholders owning
5% or more of a corporation’s common stock have aggregate
increases in their ownership of such stock of more than 50
percentage points over the prior three-year period. Absent an
applicable exception, if a corporation undergoes an
“ownership change,” the amount of its net operating
losses that may be utilized to offset future taxable income
generally is subject to an annual limitation. Further, future
deductions for depreciation, depletion and amortization could be
limited if the fair value of our assets is determined to be less
than the tax basis.
Risks
Related to our Business and Industry
We may encounter numerous difficulties frequently encountered by
companies in the early stage of operations.
We
consider our business to be in the early stage of operations.
Existing and potential investors must consider the risks and
difficulties frequently encountered by early-stage companies.
Historically, there has been a high failure rate among early-stage
companies. Our future performance will depend upon a number of
factors, including our ability to:
●
raise additional
capital as needed for current operations, capital expenditures, and
business development;
●
generate revenues
and implement our business plan and growth strategy;
●
attract visitors to
our website and increase user engagement;
●
increase and retain
membership in the AGA;
●
provide content,
products and services that are relevant and meaningful to our users
and AGA members;
●
successfully
implement our agreements with Aetna and other strategic
relationships;
●
attract and retain
other marketing and commercial sponsors;
●
design, develop and
maintain technology infrastructure that can effectively sustain
significant website usage;
●
minimize
disruptions in our service and avoid breaches of security and
privacy;
●
maintain regulatory
compliance on federal, state and local levels;
●
successfully
counter and respond to actions by our competitors;
●
maintain adequate
control of our expenses;
●
attract, retain and
motivate qualified personnel; and
●
generate sufficient
working capital through our operations or through issuance of
additional debt or equity financing, and to continue as a going
concern.
We
cannot assure investors that we will successfully address any of
these factors, or any other risks or difficulties, including those
described in this Report, and our failure to do so could have a
material adverse effect on our business, financial condition,
results of operations and future prospects.
We will need additional debt or equity financing in the
future.
Additional
financing may not be available to us or, if available, such
financing may not be on terms acceptable to us. If we obtain
additional financing through the issuance of equity or debt
securities, it may be significantly dilutive to our existing
stockholders and such additional equity or debt securities may have
rights, preferences or privileges senior to those of our existing
securities. In addition, our ability to issue equity or debt
securities or to service any debt may also be limited by our
inability to generate consistent cash flow. If additional financing
is not available on acceptable terms, we may not be able to fund
our on-going operations or any future expansion of our business or
respond effectively to competitive pressures. The inability to
raise additional capital in the future may force us to curtail
future business opportunities or cease operations
entirely.
We may continue to incur substantial losses and negative operating
cash flows and may not achieve or maintain positive cash flow or
profitability in the future.
We have
incurred significant losses and negative operating cash flow from
inception and may continue to incur significant losses and negative
operating cash flow into the foreseeable future. For 2016, we had a
net loss of approximately $9.0 million and used approximately $5.8
million, net, in cash for operating activities. In order to reach
our business growth objectives, we expect to incur significant
additional expenses for sales, marketing, website development and
other operating and capital costs. We may not be successful in
generating and increasing our revenues and we may never achieve or
maintain positive cash flow or profitability. The uncertainties
regarding the commencement of adequate commercial revenues raise
substantial doubt about our ability to continue as a going
concern.
We have a limited operating history and, therefore, we cannot
accurately project our future revenues and operating
expenses.
Due to
our limited operating history, we cannot accurately project future
revenues. Our business, operating results and financial condition
will be materially and adversely affected if revenues do not meet
our projections, which would cause net losses in a particular
fiscal period to be greater than expected. With such a limited
operating history, our past results do not provide a meaningful
basis for us to project our revenues or operating results. Our
business should be considered in light of the risks, expenses and
difficulties that we have encountered to date and that we expect to
continue to encounter.
Fluctuations in our financial results may occur as the result of
various factors beyond our control.
Management
expects that financial results will vary significantly from period
to period due to a number of factors. Our financial position may
impair our ability to develop our business model. Our ability to
attract the funding necessary to implement our business model,
develop cost-efficient operations, and market and sell our products
and services are critical to our future success. Our ability to
accomplish these objectives is likely to be significantly impaired
if the financial markets are in turmoil, or if prospective lenders,
investors or partners become uncomfortable with our prospects for
survival given our weak financial condition, volatile markets or
adverse events in business operations. Our limited ability to
generate cash through our operations may be insufficient to fully
fund our growth. The costs for business and product development may
significantly impact our overall financial strength. These factors
can negatively impact our ability to finance the performance of our
business operations and to attract additional funding.
We may have difficulty increasing our revenue.
We have
not generated meaningful revenues to date and we cannot assure that
we will be able to significantly increase our revenues. To date, we
have generated revenue principally from commissions, royalties,
endorsements, and advertisements on our website. Although we intend
to generate revenue from other sources, we have not yet generated
significant revenue from any sources and there can be no guarantee
that we will be able to do so. A significant portion of our revenue
is derived from one source so a significant reduction in revenue
from this source could have a materially adverse effect on our
results of operations. Our ability to increase our revenue depends
on a variety of factors, many of which are described in this
Report. While we expect to increase our revenue, there can be no
assurance that such increase will occur. If our revenue decreases,
does not increase, or does not keep pace with our operating
expenses, our business, results of operations and financial
condition could be materially adversely affected.
To date, a substantial portion of our revenue has been generated
from advertising and any loss of, or reduction in spending by,
advertisers could adversely affect our business.
A
substantial portion of our revenues to date derive from advertisers
on our website. We do not typically enter into long-term
arrangements with advertisers and, accordingly, advertisers may
from time to time choose to discontinue, reduce the amount they
spend on, or reduce the prices they are willing to pay for
advertising on our website. Advertisers may choose to do so if they
do not believe our website is effective in reaching their target
market or if they believe advertising through other means will
generate a better return. Likewise, advertising revenue may be
affected by the number of users of our website, the level of user
engagement with our website, website design changes we may make
that change how and the extent to which we make advertisements
available to our users, reductions in advertising budgets,
advertising price changes and general economic conditions, and
conditions in the advertising industry in general. A decrease in
advertising revenue could adversely affect our operating
results.
We will need to increase visitor traffic to our website and attract
and retain members to the AGA in order to be
successful.
We
believe increasing our website traffic and attracting and retaining
members to the AGA are important to our success. Specifically,
increased website traffic will allow us to generate additional
revenue from advertisements. In addition, we hope new visitors to
our website will join the AGA. We believe having a substantial
membership base in the AGA will make us more attractive to third
parties and better position us to enter into arrangements with
these third parties on terms more favorable to us. Increasing web
traffic and attracting and retaining members in the AGA are
dependent on our ability to provide content, features and products
that are useful, reliable and trustworthy, and the ability of these
third parties to present worthwhile products and services at
favorable rates to the AGA membership. If AGA members do not
perceive our website and the services and products offered through
it as useful, reliable and trustworthy, we may not be able to
attract and retain members or members may reduce their engagement
with our website. If we are unable to increase web traffic and
attract and retain AGA members, we may not be able to attract
marketing and commercial sponsors or advertisers. Accordingly, our
ability to generate revenue and our operating results will be
adversely affected.
Our success will be dependent upon our ability to attract and
retain marketing and commercial sponsors.
We must
attract, retain and enter agreements with third parties that result
in revenue generation for the Company. As mentioned above, we
expect revenue to be derived, in part, from products and services
offered from the AGA and from royalties earned by licensing our
name and other intellectual property to third parties who we
endorse or recommend. If third parties do not find our website or
endorsements effective or do not believe that utilizing our website
or obtaining our endorsement provides them with increases in
customers, revenue or profit, they may not make, or continue to
make, their products and services available on our website or seek
our endorsement or recommendation. Although we have entered into
agreements with Aetna pursuant to which we have received de minimis
revenue, we have not yet entered into any significant revenue
generating agreements with any other third parties, and there can
be no assurance that we will be able to so. We are dependent on
Aetna as the exclusive provider of Medicare plans to AGA members
and the payment of royalties to us, so the reduction or loss of
this relationship could have a material adverse effect on our
results of operations. If we are unable to attract, retain and
enter into revenue generating agreements with third parties in
numbers sufficient to grow our business, our operating results will
be adversely affected.
Our growth depends in part on the success of our strategic
relationships with third parties.
We
depend on relationships with various third parties, including
marketing and commercial sponsors, content providers, and
technology providers to grow our business. Identifying, negotiating
and maintaining strategic relationships with third parties requires
significant time and resources. In addition, these third parties
may not perform as expected under our agreements with them and we
may in the future have disagreements or disputes with these
parties, which could negatively affect our brand and reputation. It
is possible that these third parties may not be able to devote the
resources we expect to the relationship or they may terminate their
relationships with us. If we are unsuccessful in establishing or
maintaining our relationships with third parties, our ability to
compete in the marketplace or to grow our business could be
impaired, and our operating results would suffer. Even if we are
successful, these relationships may not result in improved
operating results.
Market price and acceptance of third-party products and services
including benefit providers are price dependent.
We
expect to derive commissions and royalties from third parties who
offer their products and services to AGA members. Accordingly, such
commissions and royalties are dependent on prices charged by these
third parties, some of which may be priced too high for market
acceptance. Certain products and services, including insurance and
financial services, are cyclical in nature and may vary widely
based on market conditions so our revenues and profitability can be
volatile or remain depressed for significant periods of
time.
The total number of registered users of Grandparents.com is
substantially higher than the number of registered users we
consider active.
The
total number of registered users of Grandparents.com is
substantially higher than the number of AGA registered users we
consider active. A significant portion of our customers registered
via co-registration arrangements and therefore have not remained
active while other members may have changed email accounts, passed
away or become incapacitated, and others may have registered under
fictitious names or created fraudulent accounts or created
duplicate accounts. Accordingly we may have significantly fewer
active users than registered users.
Many individuals use mobile devices to access online services. If
users of these devices do not widely adopt solutions we develop for
these devices, our business could be adversely
affected.
Usage
of mobile devices such as smart phones, handheld tablets and mobile
telephones, as opposed to personal computers, to access online
services has substantially increased in the past few years and is
expected to continue to increase. Although a portion of our website
visitors and AGA members access our website from personal
computers, a significant number access our online services on
mobile devices. We anticipate that the rate of growth in mobile
usage will continue to grow. Advertising is a source of revenue for
us and the mobile advertising market remains a new and evolving
market. It is unclear whether we will be able to find ways for
advertisements to be effectively displayed on mobile devices or for
our website to be effectively used on mobile devices. If our users
increasingly use mobile devices as a substitute for access to our
online services as opposed to personal computers, and if we are
unable to successfully implement monetization strategies for our
solutions on mobile devices, or these strategies are not as
successful as our offerings for personal computers, or if we incur
excessive expenses in this effort, our financial performance and
ability to grow revenue would be negatively affected.
Additionally,
we are dependent on the interoperability of our website with
popular mobile operating systems that we do not control, such as
Android and iOS, and any changes in such systems and terms of
service that degrade our solutions’ functionality, give
preferential treatment to competitive products or prevent our
ability to promote advertising could adversely affect engagement
and monetization on mobile devices. As new devices and new
platforms are continually being released, it is difficult to
predict the challenges we may encounter in developing versions of
our solutions for use on these alternative devices, and we are
likely to devote significant resources to the support and
maintenance of such devices.
Our business depends on a strong and trusted brand and any failure
to maintain, protect and enhance our brand would adversely affect
our business.
We
believe that we have developed a strong and trusted brand. Our
brand is based on the idea that grandparents and other age 50+
individuals will trust us and find our content and the services and
products we endorse or make available on our website valuable to
them. We also believe that maintaining and enhancing our brand is
critical to increasing website traffic, expanding the membership
ranks of the AGA, and attracting advertisers and marketing and
commercial sponsors. Despite our efforts to protect our brand and
prevent its misuse, if others misuse our brand or pass themselves
off as being endorsed or affiliated with us, it could harm our
reputation and our business could suffer. If our users determine
that they can use other websites or social networks for the same
purposes as or as a replacement for our website, or if we do not
successfully maintain a strong and trusted brand, our business
could be harmed.
Our industry is competitive and competition could reduce our market
share and adversely affect our growth and financial
performance.
We face
significant competition in our business, including from other
social networking websites such as Facebook, Twitter and Google and
other companies that specifically target the age 50+ market, in
particular AARP. We also compete with traditional and online
businesses that provide media for marketers to reach their
audiences. Our competitors compete with us for visitor traffic,
members, marketing and commercial sponsors and advertising dollars.
Competition is intense and expected to increase in the
future.
Larger
and more established companies, whether within or from outside the
social networking industry, may focus on our market and could
directly compete with us. Smaller companies could also launch new
products and services that compete with us and that could quickly
gain market acceptance. It is also possible that new competitors
may emerge and acquire significant market acceptance as well. A
number of these companies may have substantially greater financial
and technical resources, more extensive and well developed
marketing and sales networks, better access to information, greater
brand recognition among consumers, and larger user and member
bases. Certain competitors could use strong or dominant positions
in our market to gain competitive advantages against
us.
If we
do not compete effectively, our membership base and level of member
engagement may decrease, we may become less attractive to marketing
and commercial sponsors, advertisers may reduce or discontinue
advertising with us, all of which would materially and adversely
affect our revenue, growth and results of operations.
Volatility or declines in the pricing of products and services we
endorse or make available to AGA members, or other adverse trends
in the industries in which such products and services compete, may
adversely affect our results of operations.
In
general, the amount of royalties we receive with respect to our
endorsement of third-party products and services will be dependent
upon the prices charged by these third-parties to their customers.
We will generally have no control over these prices. In many cases,
such prices may be subject to market fluctuations, may be set by
government regulation, may be cyclical in nature or may vary widely
based on market conditions. In addition, our third party partners
may price their products and services too high for AGA members to
purchase. Because of these and other circumstances, which we cannot
predict or control, the amount of revenue we generate with respect
to third-party products may be volatile or remain depressed for
significant periods of time. Because we do not determine the timing
or extent of pricing changes or the market acceptance, we may not
be able to accurately forecast the revenues we receive, including
whether they will significantly decline. As a result, our budgets
for future expenditures and plans for growth may have to be
adjusted to account for unexpected changes in revenues and any
decreases in third-party pricing levels that may adversely affect
our net revenues and results of our operations.
Our business may not grow if individuals are not informed about the
availability and accessibility of affordable health
insurance.
Numerous
health insurance plans and products are available to individuals in
any given market. Most of these plans and products vary by price,
benefits and other policy features. Health insurance terminology
and provisions are often confusing and difficult to understand. As
a result, researching, selecting and purchasing health insurance
can be a complex process. We believe that this complexity has
contributed to a perception held by many individuals that
individual health insurance is prohibitively expensive and
difficult to obtain. If individuals are not informed about the
availability and accessibility of affordable health insurance, our
business may not grow and our results of operations and financial
condition would be harmed.
If individuals or benefit providers opt for more traditional or
alternative channels for the purchase and sale of insurance, our
business will be harmed.
Our
success depends in part upon continued growth in the use of the
Internet as a source of research on health insurance products and
pricing, as well as the willingness for individuals to use the
Internet to request further information or contact directly or
indirectly the distributors that sell the products we offer.
Individuals and insurance carriers may choose to depend more on
traditional sources, such as individual agents, or alternative
sources may develop, including as a result of The Patient
Protection and Affordable Care Act, The Healthcare and Education
Reconciliation Act of 2010, and other new regulations
(“Healthcare Reform”). Our future growth, if any, will
depend in part upon:
●
the growth of the
Internet as a commerce medium generally, and as a market for
insurance plans and services specifically;
●
individuals’
willingness to conduct their own insurance research;
●
our ability to make
the process of purchasing health insurance online an attractive
alternative to traditional and new means of purchasing
insurance;
●
our ability to
successfully and cost-effectively market our services as superior
to traditional or alternative sources for health insurance to a
sufficiently large number of individuals; and
●
insurance
carriers’ willingness to use us and the Internet as a
distribution channel for health insurance plans and
products.
If
individuals and/or benefit providers determine that other sources
of health insurance and health insurance applications are superior,
our business will not grow and our results of operations and
financial condition would be harmed.
Our indebtedness and near-term obligations could materially
adversely affect our financial health.
As of
the date of this Report, we had $9,800,083 in principal amount
outstanding under the New Credit Agreement. We also assumed
$999,957 in principal amount of indebtedness, including accrued
management fees, from GP Holding in connection with an acquisition
transaction in February 2012. In addition, our level of
indebtedness has, or could have, important consequences to our
business, because:
●
we may be unable to
repay any or all of our indebtedness on a timely
basis;
●
a substantial
portion of our cash flows from operations will have to be dedicated
to interest and principal payments and may not be available for
operations, working capital, capital expenditures, expansion,
acquisitions or general corporate or other purposes;
●
it may impair our
ability to obtain additional financing in the future;
●
it may limit our
flexibility in planning for, or reacting to, changes in our
business and industry; and
●
we may be
substantially more leveraged than some of our competitors, which
may place us at a relative competitive disadvantage and make us
more vulnerable to downturns in our business, our industry or the
economy in general.
If we
do not make required payments with respect to our indebtedness or
if we breach other terms of the instruments or related agreements
evidencing such indebtedness, the debt holders could elect to
declare all amounts outstanding, together with accrued and unpaid
interest, to be immediately due and payable. If the debt holders
were to require immediate payment, we might not have sufficient
assets to satisfy our obligations under our indebtedness. In such
event, we could be forced to seek protection under bankruptcy laws,
which could have a material adverse effect on our business.
Accordingly, a default could have a significant adverse effect on
the market value and marketability of our Common Stock and other
securities.
We may not be able to manage our growth effectively.
Growth,
if it occurs, will likely place a significant strain on our
managerial, operational and financial resources. To manage our
growth, we must implement and improve our operational and financial
systems, and expand, train and manage our employee base. There can
be no assurance that our systems, procedures or controls will be
adequate to support operations, or that management will be able to
achieve the expansion necessary to fully implement our business
plans. The failure to do so would have a material adverse effect on
our business, operations and financial condition. In addition, our
management team has limited experience in the social networking or
insurance industries.
We depend on certain key employees to operate our
business.
We
believe that our continued success will depend to a significant
extent upon the efforts and abilities of our senior management
team. We cannot guarantee that any of our senior management members
will continue to provide services to us for any particular length
of time. If we lose the services of one or more of these key
executives, our business could be significantly harmed. We do not
currently carry key-man life insurance.
We may not be able to recruit, train and retain sufficient
qualified personnel to succeed.
Our
future success depends upon our ability to hire and retain
qualified personnel. We cannot provide assurance that we will be
able to attract, train or retain enough qualified personnel to
satisfy demand or any expansion of our business and operations.
Because of our limited resources, we may experience difficulty in
hiring and retaining personnel with the necessary qualifications.
The failure to attract and retain the necessary qualified personnel
will have a material and adverse effect on our business, operations
and financial condition.
Management identified material weaknesses in our internal controls,
and failure to remediate them or any future ineffectiveness of
internal controls could have a material adverse effect on the
Company’s business and the price of its Common
Stock.
Management
continues to review our internal control systems, processes and
procedures for compliance with the requirements of a smaller
reporting company under Section 404 of the Sarbanes-Oxley Act. Such
a review resulted in identification of material weaknesses in our
internal controls and a conclusion that our disclosure controls and
procedures and internal control over financial reporting were
ineffective as of the end of the period covered by this Report.
While we are taking steps to remediate the weaknesses, there is no
guarantee that we will be able to remedy the weaknesses in a timely
manner or identify additional material weaknesses in our internal
controls in the future. The Company and its current management team
continue the process of documenting internal control procedures
with respect to its business, including establishing formal
policies, processes and practices related to financial reporting
and to the identification of key financial reporting risks,
assessment of their potential impact and linkage of those risks to
specific areas and activities within its organization.
As a
public entity, the Company is required to provide a quarterly
management certification and an annual management assessment of the
effectiveness of its internal controls over financial reporting. If
the Company is not able to implement and document the necessary
policies, processes and controls to mitigate financial reporting
risks, the Company may not be able to comply with paragraph (a) of
Item 303 of Regulation S-K, which requires a management report on
internal control over financial reporting in annual reports that we
file with the SEC on Form 10-K, in a timely manner or with adequate
compliance. In addition, because we are a smaller reporting
company, our independent auditor will not be required to issue an
attestation report pursuant to paragraph (b) of Item 308 of
Regulation S-K regarding our internal control over financial
reporting in our annual reports that we file with the SEC on Form
10-K.
The
material weaknesses and other matters impacting the Company’s
internal controls may cause it to be unable to report its financial
information on a timely basis and thereby subject it to adverse
regulatory consequences, including sanctions by the SEC or
violations of applicable stock exchange or quotation service
listing rules. There could also be a negative reaction in the
financial markets due to a loss of investor confidence in the
Company and the reliability of its financial statements. Confidence
in the reliability of the Company’s financial statements may
suffer due to the Company’s reporting of material weaknesses
in its internal controls over financial reporting. This could
materially adversely affect the Company and lead to a decline in
the price of its Common Stock.
Our management has limited experience with public company
compliance and our current resources may not be sufficient to
fulfill our public company obligations.
As a
public company, we are subject to various requirements of the SEC,
including record-keeping, financial reporting, and corporate
governance rules. Our management team has limited experience in
managing a public company and, historically, has not had the
resources typically found in a public company. Our internal
infrastructure may not be adequate to support our reporting and
other compliance obligations and we may be unable to hire, train or
retain necessary staff and may be reliant on hiring outside
consultants or professionals to overcome our lack of experience or
trained and experienced employees. Our business could be adversely
affected if our internal infrastructure is inadequate, we are
unable to engage outside consultants, or are otherwise unable to
fulfill our public company obligations.
The requirements of being a public company require us to incur
substantial costs, which may adversely affect our operating results
and divert management’s attention.
Changing
laws, regulations and standards relating to corporate governance
and public disclosure are creating uncertainty for public
companies, increasing legal and financial compliance costs and
making some activities more time consuming. These laws, regulations
and standards are subject to varying interpretations, in many cases
due to their lack of specificity, and, as a result, their
application in practice may evolve over time as new guidance is
provided by regulatory and governing bodies. This could result in
continuing uncertainty regarding compliance matters and higher
costs necessitated by ongoing revisions to disclosure and
governance practices. We intend to invest resources to comply with
evolving laws, regulations and standards, and this investment may
result in increased general and administrative expenses and a
diversion of management’s time and attention from
revenue-generating activities to compliance activities. If our
efforts to comply with new laws, regulations and standards differ
from the activities intended by regulatory or governing bodies due
to ambiguities related to practice, regulatory authorities may
initiate legal proceedings against us and our business may be
harmed.
Our predecessor, GP Holding, may have had unknown liabilities that
now may be deemed to be liabilities of the Company.
There
may have been liabilities of GP Holding that were unknown at the
time of the acquisition transaction in February 2012. As a result
of the Transaction, any such unknown liabilities may be deemed to
be liabilities of the Company. In the event any such liability
becomes known, it may lead to claims against us including, but not
limited to, lawsuits, administrative proceedings, and other claims.
Any such liabilities may subject us to increased expenses for
attorneys’ fees, fines and litigation and expenses associated
with any subsequent settlements or judgments. There can be no
assurance that such unknown liabilities do not exist. To the extent
that such liabilities become known, any such liability-related
expenses may materially and adversely affect our profitability,
operating results and financial condition.
Our business would be harmed if we lose our relationships with our
benefit providers, fail to maintain a good relationship with our
benefit providers or fail to develop relationships with benefit
providers.
Some of
our contractual agency relationships with benefit providers are
non-exclusive and terminable on short notice by either party for
any reason. Some of these benefit providers have the ability to
amend the terms of our agreements unilaterally on short notice.
Benefit providers may be unwilling to underwrite the insurance
plans promoted by us or may amend our agreements with them for a
variety of reasons, including for competitive or regulatory
reasons. Benefit providers may decide to rely on their own internal
distribution channels, including traditional in-house agents,
insurance carrier websites or other sales channels, or to market
their own plans or products, and, in turn, could limit or prohibit
us from marketing their plans or products. The termination or
amendment of our relationship with benefit providers with whom we
have contracts could reduce the insurance plans or products we
promote. Our business could be harmed if we fail to offer members a
wide variety of insurance plans and products. Our business depends
in part on products and services provided by third parties and our
reputation may be harmed by actions taken by such third parties
that are outside our control.
Our insurance company providers could reduce the royalties or
commissions paid to us or change their plan pricing practices in
ways that reduce the royalties or commissions paid to us, which
could harm our revenue and results of operations.
Our
payment rates are negotiated between us and our benefit providers.
Benefit providers may, in the future, alter the contractual
relationships we have with them, either by renegotiation or
unilateral action. Also, benefit providers may adjust their
payments. If these contractual changes result in reduced royalties
or commissions paid to us, our revenue may decline.
In
addition, insurance carriers may periodically adjust the premiums
they charge to individuals for their insurance policies. Such
premiums must be approved by state insurance regulators. These
premium changes may cause members to cancel their existing policies
and purchase a replacement policy from a different insurance
carrier. We may receive a reduced payment or no payment at all when
a member purchases a replacement policy. Future changes in
insurance carrier pricing practices could harm our business,
results of operations and financial condition.
We and our business partners may not be able to protect the
security and privacy of registered users and AGA membership data
which could expose us to liability.
We and
our business partners collect and maintain information about
registered users and AGA members, some of which may be private and
confidential. This private and confidential data consists primarily
of the personal and financial information of AGA members and
personal data of registered users. We and our business partners
will incur significant costs to protect against the threat of
security breaches or to alleviate problems caused by any breaches
that occur. We and our business partners have implemented security
systems and protocols that we feel are appropriate and sufficient
to protect private and confidential information and we intend to
continue such protocols. However, there can be no assurance that
our respective security systems or protocols will be sufficient to
protect such private and confidential data or that our respective
privacy policies will be deemed sufficient by registered users and
AGA members or that it satisfies applicable federal or state laws
or regulations governing privacy, which may be in effect from time
to time. The failure to adequately protect user and member data or
to comply with any federal or state laws or regulations relating to
the use of this data could expose us to costly litigation or
administrative action.
Our services present the potential for embezzlement, identity theft
or other similar illegal behavior by our employees, subcontractors
and others.
Among
other things, our services may involve handling information from
members, including credit card information and bank account
information. Our services also involve the use and disclosure of
personal information that could be used to impersonate
third-parties or otherwise gain access to their data or funds. If
any of our employees, subcontractors or others takes, converts or
misuses such funds, documents or data, we could be liable for
damages, and our business reputation could be damaged. In addition,
we could be perceived to have facilitated or participated in
illegal misappropriation of funds, documents or data and therefore
be subject to civil or criminal liability. Any such illegal
activity by our employees, subcontractors or others could have an
adverse effect on our business, financial condition and results of
operations.
Our business may be adversely affected by malicious applications
that interfere with, or exploit security flaws in, our products and
services.
Our
business may be adversely affected by malicious applications that
make changes to our users’ computers and interfere with their
experience with our website. These applications may attempt to
change our users’ online experience, including hijacking
queries to our website, altering or replacing search results or
otherwise interfering with our ability to connect with our users.
The interference often occurs without disclosure or consent,
resulting in a negative experience that users may associate with
us. These applications may be difficult or impossible to uninstall
or disable, may reinstall themselves and may circumvent other
applications’ efforts to block or remove them. The ability to
reach users and provide them with a superior experience is critical
to our success. If our efforts to combat these malicious
applications are unsuccessful, our reputation may be harmed and
user traffic could decline, which would damage our
business.
System failure or interruption experienced by our data center,
internet service providers, online service providers or website
operators may result in reduced traffic, reduced revenue and harm
to our reputation.
We
depend on third-party service providers to provide and maintain
efficient and uninterrupted operation of our website. Since we
depend on third-party providers for our data center and servers,
any dispute with such third-party providers could materially hinder
our operations, and switching third-party providers of such
services may be a cumbersome process that negatively impacts the
operation of our website. Our operations depend in part on the
protection of our data systems and those of third-party providers
against damage from human error, natural disasters, fire, power
loss, water damage, telecommunications failure, computer viruses,
terrorist acts, vandalism, sabotage and other adverse events.
Although we utilize the services of third-party providers with both
physical and procedural security systems and have put in place
certain other disaster recovery measures, including offsite storage
of backup data, there is no guarantee that our internet access and
other data operations will be uninterrupted, error-free or secure.
Any sustained or repeated system failure, including network,
software or hardware failure, that causes an interruption in the
availability of our website or a decrease in responsiveness of our
website could result in reduced traffic, reduced revenue and harm
to our reputation, brand and relations with our members,
advertisers and marketing partners. An increase in the volume of
users of our website could strain the capacity of the software and
hardware we have deployed, including server and network capacity,
which could lead to slower response time or system failures, and
adversely affect the market acceptance of our website. In addition,
our users will depend on internet service providers, online service
providers and other website operators for access to our website.
These providers and operators could experience outages, delays and
other difficulties due to system failures unrelated to our
systems.
We may have difficulty scaling and adapting our existing technology
architecture to accommodate increased traffic and technology
advances or requirements of our members.
Our
reputation and ability to attract, retain, and engage our users are
dependent upon the reliable performance of our website. Increases
in the levels or types of use of our website could result in delays
or interruptions in our service. Widespread adoption of new
internet technologies or other technological changes could require
substantial expenditures to appropriately modify or adapt our
website and infrastructure. The technology architectures utilized
for our website may not provide satisfactory support in the future,
as usage increases and our website expands, changes and becomes
more complex over time. In the future, we may make changes to our
architectures and systems, including moving to completely new
architectures and systems. Such changes may be technologically
challenging to develop and implement, take time to test and deploy,
cause us to incur substantial costs or data loss, and cause users,
advertisers, and partners to experience delays or interruptions in
services. These changes, delays or interruptions in our service may
cause our users, advertisers and partners to become dissatisfied
with our website and move to competing websites. Further, to the
extent that the number of visitors to our website increases, we
will need to expand our infrastructure, including the capacity of
the servers we utilize and the sophistication of our software. Any
difficulties experienced in adapting our architectures and
infrastructure to accommodate increased traffic, store user data
and track user preferences, together with the associated costs and
potential loss of traffic, could harm our operating results, cash
flows from operations and financial condition.
Any legal liability, regulatory penalties, or negative publicity
regarding the information on our platform or that we otherwise
distribute or provide will likely harm our business and results of
operations.
We may
provide information on our platform regarding the insurance plans
and products we endorse, market and sell, including information
relating to insurance premiums, coverage, benefits, provider
networks, exclusions, limitations, availability, plan and premium
comparisons and insurance company ratings. A significant amount of
both automated and manual effort is required to maintain the
considerable amount of insurance plan information on our platform.
If the information we provide on our platform is not accurate or is
construed as misleading, or if we do not properly assist
individuals and businesses in purchasing insurance, then members,
benefit providers and others could attempt to hold us liable for
damages, our relationship with our benefit providers could be
terminated and regulators could attempt to subject us to penalties,
revoke our licenses to transact insurance business in a particular
jurisdiction, and/or compromise the status of our licenses to
transact insurance business in other jurisdictions, which could
result in our loss of our revenue. In addition, these types of
claims could be time-consuming and expensive to defend, could
divert our management’s attention and other resources, and
could cause a loss of confidence in our services. As a result,
these claims could harm our business, results of operations and
financial condition. In the ordinary course of our business, we may
receive inquiries from state regulators relating to various
matters. We may in the future become involved in litigation in the
ordinary course of our business. If we are found to have violated
laws or regulations, we could lose our relationship with insurance
carriers and be subject to various fines and penalties, including
revocation of our licenses to sell insurance, and our business,
results of operations and financial condition would be materially
harmed. We would also be harmed to the extent that related
publicity damages our reputation as a trusted source of information
relating to insurance and its affordability. It could also be
costly to defend ourselves regardless of the outcome. As a result,
inquiries from regulators or our becoming involved in litigation
could adversely affect our business, results of operations and
financial condition.
We are subject to U.S. and foreign government regulations on
internet services, which could subject us to claims and remedies
including monetary liabilities and limitations on our business
practices.
We are
subject to various U.S. and foreign regulations directly applicable
to providers of internet services and products, particularly with
respect to the solicitation, collection or processing of
personal/consumer information over the internet. The application of
existing laws and regulations relating to issues such as user
privacy and data protection, defamation, pricing, advertising,
taxation, promotions, billing, consumer protection, content
regulation, quality of services, and intellectual property
ownership and infringement to internet companies is unclear and/or
unsettled. Further, the application of existing laws regulating or
requiring licenses for certain businesses of our advertisers
including, for example, insurance and securities brokerage and
legal services, can be unclear. We may incur substantial
liabilities for expenses necessary to comply with these laws and
regulations or penalties for any failure to comply. Compliance with
these laws and regulations may also cause us to change or limit our
business practices in a manner adverse to our
business.
We are subject to privacy and data protection laws governing the
transmission, security and privacy of health information, which may
impose restrictions on the manner in which we access personal data
and subject us to penalties if we are unable to fully comply with
such laws.
Numerous
federal, state and international laws and regulations govern the
collection, use, disclosure, storage and transmission of
individually identifiable health information. These laws and
regulations, including their interpretation by governmental
agencies, are subject to frequent change. These regulations could
have a negative impact on our business, for example:
●
The Health
Insurance Portability and Accountability Act of 1996
(“HIPAA”) and its implementing regulations were enacted
to ensure that employees can retain and at times transfer their
health insurance when they change jobs, and to simplify healthcare
administrative processes. The enactment of HIPAA also expanded
protection of the privacy and security of personal health
information and required the adoption of standards for the exchange
of electronic health information. Among the standards that the
Department of Health and Human Services has adopted pursuant to
HIPAA are standards for electronic transactions and code sets,
unique identifiers for providers, employers, health plans and
individuals, security, electronic signatures, privacy and
enforcement. Failure to comply with HIPAA could result in fines and
penalties that could have a material adverse effect on
us.
●
The Health
Information Technology for Economic and Clinical Health Act (the
“HITECH Act”) sets forth health information security
breach notification requirements and increased penalties for
violation of HIPAA. The HITECH Act requires individual notification
for all breaches, media notification of breaches of over 500
individuals and at least annual reporting of all breaches to the
Department of Health and Human Services. Failure to comply with the
HITECH Act could result in fines and penalties that could have a
material adverse effect on us.
●
Other federal and
state laws restricting the use and protecting the privacy and
security of individually identifiable information may apply, many
of which are not preempted by HIPAA.
●
Federal and state
consumer protection laws are increasingly being applied by the
United States Federal Trade Commission and states’ attorneys
general to regulate the collection, use, storage and disclosure of
personal or individually identifiable information, through websites
or otherwise, and to regulate the presentation of website
content.
We are
required to comply with federal and state laws governing the
transmission, security and privacy of individually identifiable
health information that we may obtain or have access to in
connection with the provision of our services. Despite the security
measures that we have in place to ensure compliance with privacy
and data protection laws, our facilities and systems, are
vulnerable to security breaches, acts of vandalism or theft,
computer viruses, misplaced or lost data, programming and human
errors or other similar events. Due to the recent enactment of the
HITECH Act, we are not able to predict the extent of the impact
such incidents may have on our business. Our failure to comply may
result in criminal and civil liability because the potential for
enforcement action against business associates is now greater.
Enforcement actions against us could be costly and could interrupt
regular operations, which may adversely affect our business. While
we have not received any notices of violation of the applicable
privacy and data protection laws and believe we are in compliance
with such laws, there can be no assurance that we will not receive
such notices in the future.
Changes in regulations or user concerns regarding privacy and
protection of user data could adversely affect our
business.
Federal,
state and foreign laws and regulations govern the collection, use,
retention, sharing and security of data that we receive from our
users and AGA members. In addition, we post on our website our own
privacy policies and practices concerning the collection, use and
disclosure of customer data. Any failure, or perceived failure, by
us to comply with our posted privacy policies or with any
data-related consent orders, Federal Trade Commission requirements,
or other federal or state privacy related laws and regulations
could result in proceedings or actions against us by governmental
entities or others, which could potentially have an adverse effect
on our business.
Further,
failure or perceived failure to comply with our policies or
applicable requirements related to the collection, use, sharing or
security of personal information or other privacy-related matters
could result in a loss of customer confidence in us, damage to our
reputation and the loss of users, partners or advertisers, which
could adversely affect our business.
Additionally,
a large number of legislative proposals are pending before the U.S.
Congress and various state legislative bodies concerning data
privacy and retention issues that may impact our business. It is
not possible to predict whether or when such legislation may be
adopted. Certain proposals, if adopted, could impose requirements
that may result in a decrease in our user registrations and
revenues. In addition, the interpretation and application of user
data protection laws are in a state of flux. These laws may be
interpreted and applied inconsistently from state to state and
inconsistently with our current data protection policies and
practices. Complying with these varying requirements could cause us
to incur substantial costs or require us to change our business
practices in a manner adverse to our business.
Regulation of the sale of health insurance is subject to change,
and future regulations could harm our business and results of
operations.
The
laws and regulations governing the offer, sale and purchase of
health insurance are subject to change, and future changes may be
adverse to our business. For example, once health insurance pricing
is set by the insurance carrier and approved by state regulators,
it is fixed and not generally subject to negotiation or discounting
by insurance companies or agents. Additionally, state regulations
generally prohibit insurance carriers, agents and brokers from
providing financial incentives, such as rebates, to their members
in connection with the sale of health insurance. However, future
laws and regulations could negatively adjust the payments and fees
we receive, which would harm our business, results of operations
and financial condition. Because we use the Internet as our
distribution platform, we are subject to additional insurance
regulatory risks. In many cases, it is not clear how existing
insurance laws and regulations apply to Internet-related health
insurance advertisements and transactions. To the extent that new
laws or regulations are adopted that conflict with the way we
conduct our business, or to the extent that existing laws and
regulations are interpreted adversely to us, our business, results
of operations and financial condition would be harmed.
Compliance with the strict regulatory environment applicable to the
health insurance industry and the specific products we sell is
difficult and costly. If we or our benefit providers fail to comply
with the numerous applicable laws and regulations, our business and
results of operations would be harmed.
The
health insurance industry is heavily regulated by the federal
government and by each state in the U.S. For instance, the Centers
for Medicare & Medicaid Services (“CMS”) and state
regulators require parties to maintain a valid license in each
state in which such party transacts health insurance business and
further require that such party adhere to sales, documentation and
administration practices specific to CMS and each state. In
addition, each agent who transacts health insurance business on our
behalf must maintain a valid license in one or more states. CMS and
each state’s insurance department typically have the power,
among other things, to:
●
grant and revoke
licenses to transact insurance business;
●
conduct inquiries
into the insurance-related activities and conduct of agents and
agencies;
●
require and
regulate disclosure in connection with the sale and solicitation of
health insurance;
●
authorize how, by
which personnel, and under what circumstances insurance premiums
can be quoted and published, and an insurance policy
sold;
●
determine which
entities can be paid from carriers;
●
regulate the
content of insurance-related advertisements, including web
pages;
●
approve policy
forms, require specific benefits and benefit levels, and regulate
premium rates;
●
impose fines and
other penalties; and
●
impose continuing
education requirements on agents and employees.
Although
we believe we and our benefit providers will be in compliance with
applicable insurance laws and regulations, due to the complexity,
periodic modification and differing interpretations of insurance
laws and regulations, we or our benefit providers may not always be
in compliance with such laws and regulations. Failure to comply
could result in significant liability, additional department of
insurance licensing requirements or the revocation of licenses in a
particular jurisdiction, which could significantly reduce our
revenue, increase our operating expenses, prevent us or our benefit
providers from transacting health insurance business and otherwise
cause the termination of one or more material contracts or harm our
business, results of operations and financial condition. Moreover,
an adverse regulatory action in one jurisdiction could result in
penalties and adversely affect our or our benefit provider’s
license status or reputation in other jurisdictions due to the
requirement that adverse regulatory actions in one jurisdiction be
reported to other jurisdictions. Even if the allegations in any
regulatory or other action against us or our benefit providers are
proven false, any surrounding negative publicity could damage our
reputation. Because some members may not be comfortable with the
concept of purchasing health insurance using the Internet, any
negative publicity may affect us more than it would others in the
health insurance industry and would harm our business, results of
operations and financial condition. In addition, we or our benefit
providers may in the future receive inquiries from CMS or state
insurance regulators regarding our marketing and business
practices. We or our benefit providers may modify our practices in
connection with any such inquiry. Any modification of our or our
benefit providers’ marketing or business practices in
response to future regulatory inquiries could delay our business
strategy and otherwise harm our business, results of operations or
financial condition. In addition, our royalty and commission
payments depend, in part, on the validity of, and the continued
good standing under, the licenses and approvals under which our
benefit providers operate. The possibility exists that our benefit
providers could be excluded or temporarily suspended from carrying
on some or all of its insurance activities in, or could otherwise
be subjected to penalties by, a particular jurisdiction, which may
adversely affect the Company’s ability to generate
revenue.
Changes and developments in the health insurance system in the
United States, in particular the implementation of Healthcare
Reform, could harm our business.
Our
business relationship with health insurance providers depends upon
the private sector of the U.S. insurance system, its role in
financing healthcare delivery, and insurance carriers’ use
of, and payments to, agents, brokers and other organizations to
market and sell health insurance plans and products. Healthcare
Reform contains provisions that have changed and will continue to
change the industry in which we operate in substantial ways.
Although certain provisions currently are effective, many aspects
of Healthcare Reform, such as certain mandates on employers, have
not yet taken effect. In addition, state governments have adopted,
and will continue to adopt, changes to their existing laws and
regulations in light of Healthcare Reform and related regulations.
Future changes may not be beneficial to us. Certain key members of
Congress continue to express a desire to withhold the funding
necessary to implement Healthcare Reform as well as the desire to
repeal or amend all or a portion of Healthcare Reform. Any partial
or complete repeal or amendment or implementation difficulties, or
uncertainty regarding such events, could increase our costs of
compliance and adversely affect our results of operations and
financial condition. The implementation of Healthcare Reform could
have negative effects on us, including:
●
increasing our
competition;
●
reducing or
eliminating the need for health insurance agents and brokers and/or
demand for the health insurance that we sell and the process for
receiving subsidies and cost-sharing credits; or
●
causing insurance
carriers to change the benefits and/or premiums for the plans and
products they sell thereby causing benefit providers to reduce the
amount they pay for our services or change their relationships with
us in other ways.
Any of
these effects could materially harm our business, results of
operations and financial condition. Various aspects of Healthcare
Reform could cause benefit providers to limit the health insurance
plans and products we are able to promote and the geographies in
which they are sold. Changes in the law could also cause benefit
providers to attempt to move policy holders into new plans and
products for which we receive lower or no royalty or commission
payments. If a benefit provider decides to limit our ability to
offer their plans and products or determines not to sell health
insurance plans and products altogether, our business, results of
operations and financial condition would be materially
harmed.
Because
we use the Internet as our distribution platform, we are subject to
additional insurance regulatory risks. In many cases, it is not
clear how existing insurance laws and regulations apply to
Internet-related health insurance advertisements and transactions.
To the extent that new laws or regulations are adopted that
conflict with the way we conduct our business, or to the extent
that existing laws and regulations are interpreted adversely to us,
our business, results of operations and financial condition would
be harmed.
We may not be able to enforce all rights to our intellectual
property or our rights may be subject to claims of infringement by
others.
We rely
on a combination of trade secret, trademark and copyright laws, as
well as employee and third-party non-disclosure agreements and
other protective measures, to protect intellectual property rights.
There can be no assurance, however, that these measures will
provide meaningful protection of our membership lists, trademarks,
service marks, copyrights, trade dress, trade secrets, proprietary
technology and similar intellectual property in the event of any
unauthorized use, misappropriation or disclosure.
We may
be unable to prevent third parties from acquiring and using
trademarks, trade names or domain names that are similar to,
infringe upon or diminish the value of our trademarks, trade names,
service marks and other proprietary rights. We may be unable to
prevent third parties from using and registering our trademarks or
trade names, or trademarks or trade names that are similar to, or
diminish the value of, our trademarks or trade names in some
countries.
There
can also be no assurance that others will not independently develop
similar technologies or duplicate any technology that we develop or
have developed without violating our intellectual property rights.
In addition, there can be no assurance that our intellectual
property rights will be held to be valid, will not be successfully
challenged or will otherwise be of value.
The
protection of our intellectual property may require the expenditure
of significant financial and managerial resources. Moreover, the
steps we take to protect our intellectual property may not
adequately protect our rights or prevent third parties from
infringing or misappropriating our proprietary rights.
While
we do not believe that our website, technologies and other
intellectual property infringe on any intellectual property rights
of third parties, there can be no assurance that a court will not
find that such infringement has occurred or that such infringement
will not occur in the future. The costs of defending an
intellectual property claim could be substantial and could
materially and adversely affect our operations and financial
position, even if we were ultimately successful in defending any
such claims. Conversely, in order to enforce or protect our
intellectual property rights, we may have to initiate legal
proceedings against third parties. These proceedings are typically
expensive, take significant time and divert management’s
attention from other business concerns. Further, if we do not
prevail in an infringement lawsuit brought against us, we might
have to pay substantial damages, including treble damages, and we
may be required to stop the infringing activity or obtain a license
to use the intellectual property of others. The cost associated
with any such changes may be substantial and could materially and
adversely affect our market position, operations and financial
position.
Former officers made allegations of alleged corporate and
officer’s wrongdoing and filed a complaint with OSHA and with
AAA.
In
October 2015, the Company’s Chief Financial Officer and two
former officers made allegations of corporate and certain
officers’ wrongdoing. The Company believes such allegations
are without merit. Nevertheless, the Company’s board of
directors appointed a Special Independent Committee consisting of
the non-executive directors, which, in turn, retained a prominent
national law firm to conduct an independent investigation of the
allegations. The independent counsel reported to the Special
Independent Committee that the investigation did not reveal any
material wrongdoing.
The
Chief Financial Officer was terminated on December 11, 2015 and has
not yet been replaced. The former Chief Financial Officer filed a
complaint with OSHA on December 28, 2015 and with the American
Arbitration Association on November 17, 2016 alleging retaliatory
employment practices in violation of the whistleblower provisions
of the Sarbanes-Oxley Act and breach of employment contract, which
the Company contested. On March 20, 2017, the AAA matter was
settled, and in connection with that settlement, the Company
requested that the OSHA matter be terminated. Although these
complaints have been settled, other potential allegations could
subject the Company to retribution for retaliation against a
whistleblower including, without limitation, back pay and
attorneys’ fees. Additional proceedings could also divert
management’s focus and result in substantial legal fees which
could be detrimental to the Company. Furthermore, any additional
allegations made by the former officers could inhibit the
Company’s ability to create revenue, obtain new financing,
and maintain or secure relationships with business
partners.
We may be involved in legal claims which could materially adversely
affect us.
Claims,
suits, disputes, government or regulatory investigations and other
legal proceedings involving the Company may arise in the future.
Results of such proceedings are subject to significant uncertainty
and, regardless of the merit of the claims, litigation may be
expensive, time-consuming, disruptive to our operations and
distracting to management. It is possible that a resolution of one
or more such proceedings could result in substantial compensatory,
punitive or trebled monetary damages, fines, penalties,
disgorgement of revenue or profits, remedial corporate measures or
injunctive relief against us that could adversely affect our
business, intellectual property, consolidated financial position,
results of operations or cash flows in a particular period.
Although we maintain insurance coverage with respect to certain
types of claims and actions, there can be no guarantee that such
claims or actions will be covered in full by such policies, or at
all. Our insurance coverage is also subject to certain deductibles.
These proceedings could also result in criminal sanctions, consent
decrees, or orders preventing us from offering certain features,
functionalities, products, or services, requiring a change in our
business practices, or requiring development of non-infringing
products or technologies, which could also adversely affect our
business and results of operations.
Risks
Related to Investing in our Securities
One stockholder has significant voting power and may take actions
that may not be in the best interest of other
stockholders.
VB
Funding LLC controls in excess of 90% of the total voting power of
our Common Stock, on an as converted basis. For so long as it
continues to own a substantial percentage of the total voting power
of our securities, it may be able to exert significant control over
all matters requiring approval by our Board of Directors and
stockholders, including the approval of mergers or other business
combination transactions. Because its interests may not always
coincide with the interests of our other stockholders, it may cause
us to take actions which the other stockholders may disagree with
or which may not be in the best interests of such other
stockholders. VB Funding is also our primary creditor, and as such,
may take action in connection with the Chapter 11 case that may not
be in the best interest of the Company's other
stakeholders.
There are limitations on the liabilities of our directors and
executive officers. Under certain circumstances, we are obligated
to indemnify our directors and executive officers against liability
and expenses incurred by them in their service to us.
Pursuant
to our certificate of incorporation and under Delaware law, our
directors are not liable to us or our stockholders for monetary
damages for breach of fiduciary duty, except for liability for
breach of a director’s duty of loyalty, acts or omissions by
a director not in good faith or which involve intentional
misconduct or a knowing violation of law, dividend payments or
stock repurchases that are unlawful under Delaware law or any
transaction in which a director has derived an improper personal
benefit. In addition, our bylaws provide that we shall indemnify
all persons, including our executive officers and directors, to the
full extent permitted by Delaware law.
Provisions of our certificate of incorporation could delay or
prevent change of control.
Our
certificate of incorporation currently authorizes our Board of
Directors to issue up to 5,000,000 shares of “blank
check” preferred stock without stockholder approval, in one
or more series and to fix the dividend rights, terms, conversion
rights, voting rights, redemption rights and terms, liquidation
preferences, and any other rights, preferences, privileges, and
restrictions applicable to each new series of preferred stock. The
designation of preferred stock in the future could make it
difficult for third parties to gain control of our Company, prevent
or substantially delay a change in control, discourage bids for our
Common Stock at a premium, or otherwise adversely affect the market
price of our Common Stock.
We do not anticipate paying dividends on our capital
stock.
You
should not rely on an investment in our securities to provide
dividend income, as we currently do not plan to pay any dividends
in the foreseeable future. Instead, we plan to retain earnings, if
any, to maintain and expand our operations. Accordingly, investors
must rely on sales of our securities after price appreciation,
which may never occur, as the only way to realize any return on
their investment.
The market price of our Common Stock is volatile.
The
publicly traded shares of our Common Stock experience significant
price and volume fluctuations. This market volatility could reduce
the market price of our Common Stock, regardless of our operating
performance. In addition, the trading price of our Common Stock
could change significantly over short periods of time in response
to actual or anticipated variations in our quarterly operating
results, announcements by us, our competitors, factors affecting
our market generally and/or changes in national or regional
economic conditions, making it more difficult for shares of our
Common Stock to be sold at a favorable price or at all. The market
price of our Common Stock could also be reduced by general market
price declines or market volatility in the future or future
declines or volatility in the prices of stocks for companies in the
markets in which we compete.
Future sales of our Common Stock in the public market or the
issuance of our Common Stock or securities exercisable for or
convertible into our Common Stock could adversely affect the
trading price of our Common Stock.
Any
additional issuances of any of our authorized but unissued shares
of our Common Stock or blank check preferred stock will not require
the approval of stockholders and will have the effect of further
diluting the equity interest of our existing
stockholders.
We may
issue Common Stock or preferred stock in the future for a number of
reasons, including: to attract and retain key personnel; to
lenders, investment banks, or investors in order to achieve more
favorable terms from these parties and align their interests with
our common equity holders; to management and/or employees to reward
performance; to finance our operations and growth strategy; to
adjust our ratio of debt to equity; to satisfy outstanding
obligations; or for other reasons. If we issue securities, our
existing stockholders may experience dilution. Future sales of our
Common Stock, the perception that such sales could occur or the
availability for future sale of shares of our Common Stock or
securities convertible into or exercisable for our Common Stock
could adversely affect the market prices of our Common Stock
prevailing from time to time. The sale of shares issued upon the
exercise of our derivative securities could also further dilute the
holdings of our then existing stockholders, including holders of
debt that receive shares of our Common Stock upon conversion of
such debt. In addition, future public sales of shares of our Common
Stock could impair our ability to raise capital by offering equity
securities. Any such sales or issuances may result in downward
pressure on our stock price.
We may issue a substantial number of shares of Common Stock upon
the exercise of outstanding warrants and options, and the possible
conversion of preferred stock. Such issuances would have a
substantial dilutive effect on holders of our equity
securities.
As of
the date of this Report, we had outstanding warrants, options,
convertible debt and convertible preferred stock to purchase or
convert to an aggregate of approximately 1.95 billion shares of
Common Stock. The issuance of shares of Common Stock underlying any
of these securities would have a substantial dilutive effect on
holders of our equity securities.
Our Common Stock is quoted on the Pink Sheets.
Our common stock is quoted on the Pink Sheets. As a result, an
investor might find it more difficult than if our stock were listed
on a national exchange, to dispose of or to obtain accurate
quotations as to the market value of our securities. We cannot be
certain that an active trading market will be sustained. We also
cannot be certain that purchasers of our common stock will be able
to resell their common stock at prices equal to or greater than
their purchase price. The development of a public market having the
desirable characteristics of depth, liquidity and orderliness
depends upon the presence in the marketplace of a sufficient number
of willing buyers and sellers at any given time. We do not have any
control over whether there will be sufficient numbers of buyers and
sellers. Accordingly, we cannot be certain that an established and
liquid market for our common stock will develop or be maintained.
The market price of the common stock could experience significant
fluctuations in response to our operating results and other
factors. In addition, the stock market in recent years has
experienced extreme price and volume fluctuations that often have
been unrelated or disproportionate to the operating performance of
individual companies. These fluctuations, and general economic and
market conditions, may hurt the market price of our common
stock.
Our Common Stock is not currently traded at high volume, and you
may be unable to sell at or near ask prices or at all if you need
to sell or liquidate a substantial number of shares at one
time.
Our
Common Stock is currently traded, but with very low, if any,
volume, based on quotations on the Pink Sheets of OTC Markets,
meaning that the number of persons interested in purchasing our
Common Stock at or near bid prices at any given time may be
relatively small or non-existent. This situation is attributable to
a number of factors including the fact that we are a small company
which is still unknown to investors and others in the investment
community that generate or influence sales volume, and that even if
we came to the attention of such persons, they tend to be
risk-averse and would be reluctant to follow an unproven company
such as ours or purchase or recommend the purchase of our
securities until such time as we became more seasoned and viable.
In addition, many institutional investors, which account for
significant trading activity, are restricted from investing in
stocks that trade below specified prices, have less than specified
market capitalizations or have less than specified trading volume.
As a consequence, there may be periods of several days or more when
trading activity in our shares is minimal or non-existent, as
compared to a seasoned issuer which has a large and steady volume
of trading activity that will generally support continuous sales
without an adverse effect on share price. We cannot give you any
assurance that a broader or more active public trading market for
our Common Stock will develop or be sustained, or that trading
levels will be sustained.
Stockholders
should be aware that, according to SEC Release No. 34-29093, the
market for “penny stocks” has suffered in recent years
from patterns of fraud and abuse. Such patterns include (i) control
of the market for the security by one or a few broker-dealers that
are often related to the promoter or issuer, (ii) manipulation of
prices through prearranged matching of purchases and sales and
false and misleading press releases, (iii) boiler room practices
involving high-pressure sales tactics and unrealistic price
projections by inexperienced sales persons, (iv) excessive and
undisclosed bid-ask differential and markups by selling
broker-dealers, and (v) the wholesale dumping of the same
securities by promoters and broker-dealers after prices have been
manipulated to a desired level, along with the resulting inevitable
collapse of those prices and with consequent investor losses. Our
management is aware of the abuses that have occurred historically
in the penny stock market. Although we do not expect to be in a
position to dictate the behavior of the market or of broker-dealers
who participate in the market, management will strive within the
confines of practical limitations to prevent the described patterns
from being established with respect to our securities. The
occurrence of these patterns or practices could increase the future
volatility of our share price.
Holders of our Common Stock are subject to restrictions on the use
of Rule 144 by former shell companies.
The SEC
prohibits the use of Rule 144 under the Securities Act of 1933, as
amended, for the resale of securities issued by “shell
companies” (other than business transaction related shell
companies) or issuers that have been at any time previously a shell
company. The SEC has provided an important exception to this
prohibition, however, if the following conditions are met: (i) the
issuer of the securities that was formerly a shell company has
ceased to be a shell company; (ii) the issuer of the securities is
subject to the reporting requirements of Section 13 or 15(d) of the
Securities Exchange Act of 1934, as amended (the “Exchange
Act”); (iii) the issuer of the securities has filed all
Exchange Act reports and material required to be filed, as
applicable, during the preceding 12 months (or such shorter period
that the issuer was required to file such reports and materials),
other than Form 8-K reports; and (iv) at least one year has elapsed
from the time that the issuer filed current Form 10 type
information with the SEC reflecting its status as an entity that is
not a shell company. As such, due to the fact that we had been a
shell company prior to the Transaction, holders of
“restricted securities” within the meaning of Rule 144,
when reselling their shares pursuant to Rule 144, shall be subject
to the conditions set forth in Rule 144 with respect to former
shell companies.
We are subject to the penny stock rules adopted by the SEC that
require brokers to provide extensive disclosure to its customers
prior to executing trades in penny stocks. These disclosure
requirements may make it difficult for our stockholders to sell
their shares.
Our
Common Stock is considered a “penny stock,” which is
generally defined as any equity security that has a minimum bid
price of less than $5.00 per share and that is not listed for
trading on a national stock exchange. This classification adversely
affects the market liquidity for our Common Stock.
For any
transaction involving a penny stock, unless exempt, the penny stock
rules require that a broker or dealer approve a person’s
account for transactions in penny stocks and the broker or dealer
receive from the investor a written agreement to the transaction
setting forth the identity and quantity of the penny stock to be
purchased. In order to approve a person’s account for
transactions in penny stocks, the broker or dealer must obtain
financial information and investment experience and objectives of
the person and make a reasonable determination that the
transactions in penny stocks are suitable for that person and that
that person has sufficient knowledge and experience in financial
matters to be capable of evaluating the risks of transactions in
penny stocks.
The
broker or dealer must also deliver, prior to any transaction in a
penny stock, a disclosure schedule prepared by the SEC relating to
the penny stock market, which, in highlight form, sets forth the
basis on which the broker or dealer made the suitability
determination and that the broker or dealer received a signed,
written agreement from the investor prior to the
transaction.
Disclosure
must also be made about the risks of investing in penny stocks in
both public offerings and in secondary trading and commission
payable to both the broker-dealer and the registered
representative, current quotations for the securities and the
rights and remedies available to an investor in cases of fraud in
penny stock transactions. Finally, monthly statements have to be
sent disclosing recent price information for the penny stock held
in the account and information on the limited market in penny
stocks.
Because
of these regulations, broker-dealers may not wish to engage in the
necessary paperwork and disclosures and/or may encounter
difficulties in their attempt to sell shares of our Common Stock,
which may affect the ability of stockholders to sell their shares
in any secondary market and have the effect of reducing the level
of trading activity in any secondary market. These additional sales
practice and disclosure requirements could impede the sale of our
Common Stock. Our Common Stock, in all probability, will be subject
to such penny stock rules for the foreseeable future and our
stockholders will, in all likelihood, find it difficult to sell
their shares of our Common Stock.
The Series C Preferred Stock has rights, preferences and privileges
that are not held by, and are preferential to, the rights of
holders of our Common Stock. Such preferential rights could
adversely affect our liquidity and financial condition, and may
result in the interests of holders of the Series C Preferred Stock
differing from those of holders of our Common Stock.
Holders
of Series C Preferred Stock have the right to receive a liquidation
preference entitling them to be paid out of our assets available
for distribution to stockholders, before any payment may be made to
holders of any other class or series of capital stock (other than
the Series D Preferred Stock), an amount of the stated value per
share, plus any Accruing Dividends (as defined in the Certificate
of Designation related to the Series C Preferred Stock) accrued but
unpaid, whether or not declared, together with any other dividends
declared but unpaid.
The Series D Preferred Stock has rights, preferences and privileges
that are not held by, and are preferential to, the rights of
holders of our Common Stock and holders of our Series C Preferred
Stock. Such preferential rights could adversely affect our
liquidity and financial condition, and may result in the interests
of the holder of the Series D Preferred differing from those of the
holders of our Common Stock and holders of our Series C Preferred
Stock.
The
holder of Series D Preferred Stock has the right to receive a
liquidation preference entitling it to be paid out of our assets
available for distribution to stockholders, before any payment may
be made to holders of any other class or series of capital stock,
an amount of the stated value per share, plus any Accruing
Dividends (as defined in the Certificate of Designation related to
the Series D Preferred Stock) accrued but unpaid, whether or not
declared, together with any other dividends declared but
unpaid.