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Citizens Community Bancorp, Inc. Reports Third Quarter 2025 Earnings of $0.37 Per Share; Redeems $15 Million of Subordinated Debt
EAU CLAIRE, WI, October 27, 2025 - Citizens Community Bancorp, Inc. (the “Company”) (Nasdaq: CZWI), the parent company of Citizens Community Federal N.A. (the “Bank” or “CCFBank”), today reported earnings of $3.7 million and earnings per diluted share of $0.37 for the third quarter ended September 30, 2025, compared to $3.3 million and earnings per diluted share of $0.33 for the second quarter ended June 30, 2025, and $3.3 million and $0.32 earnings per diluted share for the quarter ended September 30, 2024, respectively. For the nine months ended September 30, 2025, the Company reported earnings of $10.1 million and earnings per diluted share of $1.02 compared to the prior year period of $11.0 million and earnings per diluted share of $1.07.
The Company’s improved third quarter 2025 operating results reflected the following changes from the second quarter of 2025: (1) a decrease in net interest income of $0.1 million, due to a decrease of $0.7 million in the recognition of interest income from loan payoffs, partially offset by a $0.4 million increase from higher asset yields and lower deposit costs and one more day of interest income; (2) lower provision for credit losses of $0.65 million compared to a $1.35 million provision in the second quarter; (3) higher non-interest income of $0.2 million; and (4) higher non-interest expense of $0.3 million.
Book value per share improved to $18.95 at September 30, 2025, compared to $18.36 at June 30, 2025, and $17.88 at September 30, 2024. Tangible book value per share (non-GAAP)1 was $15.71 at September 30, 2025, compared to $15.15 at June 30, 2025, and a 7.3% increase from $14.64 at September 30, 2024, with dividends paid of 2.44% of the September 30, 2024 tangible book value. Since September 30, 2024, the Company has paid dividends to shareholders totaling $0.36 per share. For the third quarter of 2025, the increase in tangible book value was primarily due to the increase in net income in the quarter, along with the impact of lower unrealized losses on the available for sale investment portfolio. Stockholders’ equity as a percentage of total assets was 10.82% at September 30, 2025, compared to 10.57% at June 30, 2025. Tangible common equity (“TCE”) as a percent of tangible assets (non-GAAP)1 increased to 9.13% at September 30, 2025, compared to 8.89% at June 30, 2025.
“Earnings met expectations, and capital grew in the quarter strengthening our balance sheet for share buybacks and strategic opportunities. Our tangible capital ratio now exceeds 9.1% and tangible book value increased 3.7% from the linked quarter to $15.71 per share. There was continued expansion in the net interest margin and strong non-interest income was driven by mortgage and SBA gains on sale. Strong credit practices resulted in net loan recoveries of $51 thousand and a $7 million decrease in criticized assets, offset partially by a $3.4 million increase in substandard loans. The ACL, which increased from 1.59% to 1.68% from last quarter, provides 141% coverage of non-performing loans. Unemployment remains below national averages, but middle-income consumers and smaller businesses, who are facing the pressure of higher costs (real estate taxes, insurance) and slowing income growth, are exhibiting increasing stress,” stated Stephen Bianchi, Chairman, President, and Chief Executive Officer.
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September 30, 2025, Highlights:
Quarterly earnings were $3.7 million, or $0.37 per diluted share for the quarter ended September 30, 2025, an increase compared to earnings of $3.3 million, or $0.33 per diluted share for the quarter ended June 30, 2025, and an increase from $3.3 million, or $0.32 per diluted share for the quarter ended September 30, 2024.
For the nine months ended September 30, 2025, earnings were $10.1 million or $1.02 per diluted share compared to $11.0 million or $1.07 per diluted share for the nine-month period ending September 30, 2024. The decline in earnings for the nine-month period primarily relates to provisions for credit losses for the most recent nine-month period versus negative provisions for credit losses during the nine-month period ending September 30, 2024, as economic variables used by our third-party provider in the calculation of the allowance for credit losses (“ACL”) have begun to normalize in the most recent periods.
Net interest income decreased $0.1 million to $13.2 million for the current quarter ended September 30, 2025, from $13.3 million for the quarter ended June 30, 2025, and increased from $11.3 million for the quarter ended September 30, 2024. The decrease in net interest income from the second quarter of 2025 was primarily due to: (1) a net decrease of $0.5 million (11 bps) of interest income recognized on the payoffs of nonperforming loans to $0.2 million; (2) a decrease in purchase accretion of $0.3 million (7 bps) to $0.1 million as a result of loan payoffs; (3) the impact of one more day in the quarter on interest income, net of interest expense or $0.1 million, with these impacts removed from items 4 and 5 which follow: (4) higher interest income of $0.2 million (5 bps) on loans and investments due to loans repricing, the impact of new loan originations and mix of investments; (5) a decrease in deposit and borrowing costs of $0.2 million (4 bps); and (6) the impact of an increase in non-interest-bearing deposits (3bp).
The net interest margin decreased 7 basis points (“bps”) to 3.20% for the quarter ended September 30, 2025, compared to the quarter ended June 30, 2025, and increased 57 bps from the quarter ended September 30, 2024. The basis for the changes in the net interest margin is noted above.
The provision for credit losses was $0.65 million for the quarter ended September 30, 2025, compared to a provision for credit losses of $1.35 million, and a negative provision for credit losses of $0.4 million during the quarters ended June 30, 2025, and September 30, 2024, respectively. Factors affecting the September 30, 2025, provision for credit losses include: (1) the impact of changes in credit quality, i.e., changes in reserves on impaired loans, and the impact of delinquent loans at June 30, 2025, becoming current at September 30, 2025, of $0.9 million; partially offset by: (2) the net shrinkage in the loan portfolio of approximately $0.1 million; (3) $51 thousand of net recoveries; and (4) a decrease in off-balance sheet commitments from new construction originations of $0.1 million. The allowance for credit losses on loans was $22.2 million or 141% of total nonperforming loans of $15.8 million at September 30, 2025.
Non-interest income increased by $0.2 million in the third quarter of 2025 to $3.0 million from $2.8 million the prior quarter and $0.1 million from the third quarter of 2024 of $2.9 million. The increase in the third quarter of 2025 from the second quarter was primarily due to higher gains on sale of loans, partially offset by a net loss on the sale of equity securities.
Non-interest expense increased $0.3 million to $11.1 million from $10.8 million for the previous quarter and increased $0.7 million from $10.4 million for the third quarter of 2024. The increase in non-interest expense compared to the linked quarter was largely due to compensation items, including higher medical costs and modestly higher incentive costs. The $0.7 million increase from the third quarter of 2024 was largely due to higher compensation expense, which includes the annual merit increase impact, higher medical costs and incentive costs along with inflation factors impacting non-interest expense.
The effective tax rate was 18.8% for the quarter ended September 30, 2025, compared to 19.2% for the quarter ended June 30, 2025, and 21.5% for the quarter ended September 30, 2024.
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Loans receivable decreased $22.6 million during the third quarter ended September 30, 2025, to $1.323 billion compared to the prior quarter end. The decrease was largely due to a reduction in loan originations from the second quarter.
Nonperforming assets increased $3.7 million during the quarter to $16.7 million at September 30, 2025, compared to $13.0 million at June 30, 2025, largely due to a $9 million multifamily loan moving from special mention to substandard which was partially offset by a $5 million payoff of an agricultural loan relationship.
Special mention loans decreased $10.3 million to $12.9 million at September 30, 2025, from $23.2 million at June 30, 2025. The decrease was largely due to a $9 million multi-family loan moving to substandard.
Substandard loans increased $3.4 million largely due to the $9 million multi-family loan moving to substandard and nonaccrual, partially offset by the payoff of a $5 million agricultural loan that was substandard and nonaccrual.
Total deposits increased $2.1 million during the quarter ended September 30, 2025, to $1.48 billion. This was largely due to growth in commercial deposits of $17.1 million, partially offset by the seasonal shrinkage in public deposits of $15.2 million, with historical growth expected in the fourth quarter.
On September 1, 2025, the Company redeemed a 6% subordinated debt totaling $15 million.
The efficiency ratio was 67% for the quarter ended September 30, 2025, compared to 66% for the quarter ended June 30, 2025.
On July 24, 2025, the Board of Directors authorized a new 5% common stock buyback authorization, or 499 thousand shares. The Company repurchased approximately 136 thousand shares at an average all in price of $14.93 per share during the quarter ended September 30, 2025. There remain approximately 363 thousand shares under this authorization.
Balance Sheet and Asset Quality
Total assets decreased by $8.2 million during the quarter to $1.727 billion at September 30, 2025.
Cash and cash equivalents increased $15.0 million as interest-bearing cash increased due to loan principal repayments and deposit increases.
The on-balance sheet liquidity ratio, which is defined as the fair market value of AFS and HTM securities that are not pledged and cash on deposit with other financial institutions, was 13.4% of total assets at September 30, 2025, compared to 12.2% at June 30, 2025. On-balance sheet liquidity, collateralized new borrowing capacity, and uncommitted federal funds borrowing availability was $741 million, or 267%, of uninsured and uncollateralized deposits at September 30, 2025, and $730 million, or 277% at June 30, 2025.
Securities available for sale (“AFS”) increased $2.9 million during the quarter ended September 30, 2025, to $137.6 million from $134.8 million at June 30, 2025. The increase was due to the purchase of new corporate debt securities of $5 million, a decrease in the unrealized loss on AFS securities of $2.1 million partially offset by principal repayments of $32.8 million, and corporate debt security redemptions of $1.8 million.
Securities held to maturity (“HTM”) decreased $1.5 million to $81.5 million during the quarter ended September 30, 2025, from $83.0 million at June 30, 2025, due to principal repayments.
Loans receivable decreased $22.6 million during the third quarter ended September 30, 2025, to $1.323 billion compared to the prior quarter end, as loan payoffs and scheduled principal payments outpaced new loan originations.
The office loan portfolio consisting of seventy-one loans totaled $26 million at September 30, 2025, compared to seventy loans totaling $26 million at June 30, 2025. Criticized loans in the office loan portfolio for the quarter ended September 30, 2025, totaled $0.2 million, compared to $0.5 million at June 30, 2025, and there have been no charge-offs in the trailing twelve months.
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The allowance for credit losses on loans increased by $0.8 million to $22.2 million at September 30, 2025, representing 1.68% of total loans receivable compared to 1.59% of total loans receivable at June 30, 2025.The provision for credit losses was $0.65 million for the quarter ended September 30, 2025, compared to a provision for credit losses of $1.35 million, and a negative provision for credit losses of $0.4 million during the quarters ended June 30, 2025, and September 30, 2024, respectively. Factors affecting the September 30, 2025 provision for credit losses include: (1) the impact of changes in credit quality, i.e., changes in reserves on impaired loans, and the impact of delinquent loans at June 30, 2025, being current at September 30, 2025, of $0.9 million; partially offset by: (2) the net of shrinkage in the loan portfolio of approximately $0.1 million; (3) $51 thousand of net recoveries; and (4) a decrease in off-balance sheet commitments from new construction originations of $0.1 million.

Allowance for Credit Losses (“ACL”) - Loans Percentage
(in thousands, except ratios)
September 30, 2025June 30, 2025March 31, 2025December 31, 2024
Loans, end of period$1,323,010 $1,345,620 $1,352,728 $1,368,981 
Allowance for credit losses - Loans$22,182 $21,347 $20,205 $20,549 
ACL - Loans as a percentage of loans, end of period1.68 %1.59 %1.49 %1.50 %

In addition to the ACL - Loans, the Company has established an ACL - Unfunded Commitments of $0.493 million at September 30, 2025, $0.627 million at June 30, 2025, and $0.460 million at September 30, 2024, classified in other liabilities on the consolidated balance sheets.

Allowance for Credit Losses - Unfunded Commitments:
(in thousands)
September 30, 2025 and Three Months EndedSeptember 30, 2024 and Three Months EndedSeptember 30, 2025 and Nine Months EndedSeptember 30, 2024 and Nine Months Ended
ACL - Unfunded commitments - beginning of period$627 $712 $334 $1,250 
Additions (reductions) to ACL - Unfunded commitments via provision for credit losses charged to operations(134)(252)159 (790)
ACL - Unfunded commitments - end of period$493 $460 $493 $460 
Special mention loans decreased $10.3 million to $12.9 million at September 30, 2025, from $23.2 million in the previous quarter. The decrease was largely due to the transfer of one multi-family loan to substandard and nonperforming, which is experiencing slower leasing activity than expected.
Substandard loans increased $3.4 million to $21.3 million at September 30, 2025, compared to $17.9 million at June 30, 2025, largely due to the transfer from special mention of a multi-family loan totaling $9.0 million, partially offset by the payoff of one nonperforming loan relationship of $5 million.
Nonperforming assets increased by $3.7 million to $16.7 million at September 30, 2025, compared to $13.0 million at June 30, 2025. As described above, a $9 million multi-family loan that is experiencing slower leasing activity than expected was placed on nonaccrual in the third quarter, which was partially offset by the payoff of an agricultural nonperforming loan relationship of $5 million.
(in thousands)
September 30, 2025June 30, 2025March 31, 2025December 31, 2024September 30, 2024
Special mention loan balances$12,920 $23,201 $14,990 $8,480 $11,047 
Substandard loan balances21,310 17,922 19,591 18,891 21,202 
Criticized loans, end of period$34,230 $41,123 $34,581 $27,371 $32,249 


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Deposit Portfolio Composition
(in thousands)
September 30,
2025
June 30,
2025
March 31,
2025
December 31,
2024
September 30,
2024
Consumer deposits$855,226 $856,467 $861,746 $852,083 $844,808 
Commercial deposits423,662 406,608 423,654 412,355 406,095 
Public deposits175,689 190,933 211,261 190,460 176,844 
Wholesale deposits25,977 24,408 26,993 33,250 92,920 
Total deposits$1,480,554 $1,478,416 $1,523,654 $1,488,148 $1,520,667 
At September 30, 2025, the deposit portfolio composition was 58% consumer, 28% commercial, 12% public, and 2% wholesale deposits compared to 58% consumer, 27% commercial, 13% public, and 2% wholesale deposits at June 30, 2025.

Deposit Composition By Type
(in thousands)
September 30,
2025
June 30,
2025
March 31,
2025
December 31,
2024
September 30,
2024
Non-interest-bearing demand deposits$262,535 $260,248 $253,343 $252,656 $256,840 
Interest-bearing demand deposits360,475 366,481 386,302 355,750 346,971 
Savings accounts157,317 159,340 167,614 159,821 169,096 
Money market accounts354,290 357,518 370,741 369,534 366,067 
Certificate accounts345,937 334,829 345,654 350,387 381,693 
Total deposits$1,480,554 $1,478,416 $1,523,654 $1,488,148 $1,520,667 
Uninsured and uncollateralized deposits were $277.7 million, or 19% of total deposits at September 30, 2025, and $263.2 million, or 18% of total deposits at June 30, 2025. Uninsured deposits alone at September 30, 2025, were $421.5 million, or 28% of total deposits and $419.6 million, or 28% of total deposits at June 30, 2025.
Federal Home Loan Bank advances remained at $0 at September 30, 2025, and at June 30, 2025, and decreased $5.0 million from December 31, 2024.
On August 29, 2025, the Company redeemed a 6% subordinated debt totaling $15 million.
The Company repurchased approximately 136 thousand shares at an average all in price of $14.93 per share. There remain approximately 363 thousand shares under the current buyback authorization plan. This share repurchase authorization does not oblige the Company to repurchase any shares of its common stock.









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Review of Operations
Pre-Provision Net Revenue (PPNR)
(in thousands, except yields and rates)
September 30, 2025June 30, 2025March 31, 2025December 31, 2024September 30, 2024
Pre-tax income$4,535 $4,047 $3,974 $3,358 $4,185 
Add back provision for credit losses650 1,350 — — — 
Subtract negative provision for credit losses— — (250)(450)(400)
Pre-Provision Net Revenue$5,185 $5,397 $3,724 $2,908 $3,785 
Pre-Provision Net Revenue (“PPNR”) is defined as net interest income plus total non-interest income minus total non-interest expense. This measure is a non-GAAP financial measure since it excludes the provision for (recovery of) credit losses included in net income.
Pre-provision net revenue includes net interest income recognized on the payoff of nonaccrual loans and loans with purchase credit discounts of $0.3 million and $1.1 million for the three-month periods ended September 30, 2025, and June 30, 2025, respectively.
Net interest income decreased $0.1 million to $13.2 million for the current quarter ended September 30, 2025, from $13.3 million for the quarter ended June 30, 2025, and increased from $11.3 million for the quarter ended September 30, 2024. The decrease in net interest income from the second quarter of 2025 was primarily due to: (1) a net decrease of $0.5 million (11 bps) of interest income recognized on the payoffs of nonperforming loans to $0.2 million; (2) a decrease in purchase accretion of $0.3 million (7 bps) to $0.1 million as a result of loan payoffs; (3) the impact of one more day in the quarter on interest income, net of interest expense or $0.1 million, with these impacts removed from items 4 and 5 which follow: (4) higher interest income of $0.2 million (5 bps) on loans and investments due to loans repricing, the impact of new loan originations and mix of investments; (5) a decrease in deposit and borrowing costs of $0.2 million (4 bps); and (6) the impact of an increase in non-interest-bearing deposits (3bp).

Net interest income and net interest margin analysis:
(in thousands, except yields and rates)
Three months ended
September 30, 2025June 30, 2025March 31, 2025December 31, 2024September 30, 2024
Net Interest IncomeNet Interest MarginNet Interest IncomeNet Interest MarginNet Interest IncomeNet Interest MarginNet Interest IncomeNet Interest MarginNet Interest IncomeNet Interest Margin
As reported$13,214 3.20 %$13,311 3.27 %$11,594 2.85 %$11,708 2.79 %$11,285 2.63 %
Less scheduled accretion for PCD loans(17)— %(23)(0.01)%(36)(0.01)%(42)(0.01)%(45)(0.01)%
Less paid loan accretion for PCD loans(133)(0.03)%(416)(0.10)%— — %— — %— — %
Less scheduled accretion interest(30)(0.01)%(33)(0.01)%(33)(0.01)%(33)(0.01)%(33)(0.01)%
Without loan purchase accretion$13,034 3.16 %$12,839 3.15 %$11,525 2.83 %$11,633 2.77 %$11,207 2.61 %
The table below shows the impact of certificate, loan and securities contractual fixed rate maturing and repricing.



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Portfolio Contractual Repricing:
(in millions, except yields)

Q4 2025Q1 2026Q2 2026Q3 2026Q4 2026FY 2027
Maturing Certificate Accounts:
Contractual Balance$95 $138 $63 $36 $10 $
Contractual Interest Rate3.90 %3.98 %3.97 %3.93 %3.85 %0.84 %
Maturing or Repricing Loans:
Contractual Balance $42 $40 $55 $117 $98 $233 
Contractual Interest Rate 4.95 %4.59 %4.71 %3.70 %3.84 %4.64 %
Maturing or Repricing Securities:
Contractual Balance$$$$$$
Contractual Interest Rate 4.45 %3.72 %3.57 %3.44 %3.27 %4.76 %
Non-interest income increased by $0.2 million in the third quarter of 2025, to $3.0 million from $2.8 million the prior quarter and $0.1 million from the third quarter of 2024 of $2.9 million. The increase in the third quarter of 2025 was due to higher gains on sale of loans, partially offset by lower gains on sale of equity securities and lower loan fees due to lower nonaccrual loan payoffs.
Non-interest expense increased $0.3 million to $11.1 million from $10.8 million for the previous quarter and increased $0.7 million from $10.4 million the third quarter of 2024. The increase in non-interest expense compared to the linked quarter was largely due to compensation items, including higher medical costs and modestly higher incentive costs. The $0.7 million increase from the third quarter of 2024 was largely due to higher compensation expense, which includes the annual merit increase impact, higher medical costs, incentive costs, and inflation factors impacting non-interest expense.
Provision for income taxes was $0.9 million in the third quarter of 2025 compared to $0.8 million in the second quarter of 2025. The effective tax rate was 18.8% for the quarter ended September 30, 2025, 19.2% for the quarter ended June 30, 2025, and 21.5% for the quarter ended September 30, 2024.
Certain items previously reported may be reclassified for consistency with the current presentation. These financial results are preliminary until the Form 10-Q is filed in November 2025.
About the Company
Citizens Community Bancorp, Inc. (NASDAQ: “CZWI”) is the holding company of the Bank, a national bank based in Altoona, Wisconsin, currently serving customers primarily in Wisconsin and Minnesota through 21 branch locations. Its primary markets include the Chippewa Valley Region in Wisconsin, the Twin Cities and Mankato markets in Minnesota, and various rural communities around these areas. The Bank offers traditional community banking services to businesses, ag operators and consumers, including residential mortgage loans.

Cautionary Statement Regarding Forward-Looking Statements
Certain statements contained in this release are considered “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements may be identified using forward-looking words or phrases such as “anticipate,” “believe,” “could,” “expect,” “estimates,” “intend,” “may,” “on pace,” “preliminary,” “planned,” “potential,” “should,” “will,” “would” or the negative of those terms or other words of similar meaning.
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Such forward-looking statements in this release are inherently subject to many uncertainties arising in the operations and business environment of the Company and the Bank. These uncertainties include: conditions in the financial markets and economic conditions generally; the impact of inflation on our business and our customers; geopolitical tensions, including current or anticipated impact of military conflicts; higher lending risks associated with our commercial and agricultural banking activities; future pandemics (including new variants of COVID-19); cybersecurity risks; adverse impacts on the regional banking industry and the business environment in which it operates; interest rate risk; lending risk; changes in the fair value or ratings downgrades of our securities; the sufficiency of allowance for credit losses; competitive pressures among depository and other financial institutions; disintermediation risk; our ability to maintain our reputation; our ability to maintain or increase our market share; our ability to realize the benefits of net deferred tax assets; our ability to obtain needed liquidity; our ability to raise capital needed to fund growth or meet regulatory requirements; our ability to attract and retain key personnel; our ability to keep pace with technological change; prevalence of fraud and other financial crimes; the possibility that our internal controls and procedures could fail or be circumvented; our ability to successfully execute our acquisition growth strategy; risks posed by acquisitions and other expansion opportunities, including difficulties and delays in integrating the acquired business operations or fully realizing the cost savings and other benefits; restrictions on our ability to pay dividends; the potential volatility of our stock price; accounting standards for credit losses; legislative or regulatory changes or actions, or significant litigation, adversely affecting the Company or Bank; public company reporting obligations; changes in federal or state tax laws; and changes in accounting principles, policies or guidelines and their impact on financial performance. Stockholders, potential investors, and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on such forward-looking statements. Such uncertainties and other risks that may affect the Company’s performance are discussed further in Part I, Item 1A, “Risk Factors,” in the Company’s Form 10-K, for the year ended December 31, 2024, filed with the Securities and Exchange Commission (“SEC”) on March 13, 2025, and the Company’s subsequent filings with the SEC. The Company undertakes no obligation to make any revisions to the forward-looking statements contained in this news release or to update them to reflect events or circumstances occurring after the date of this release.
1 Non-GAAP Financial Measures
This press release contains non-GAAP financial measures, such as net income as adjusted, net income as adjusted per share, tangible book value, tangible book value per share, tangible common equity as a percent of tangible assets and return on average tangible common equity, which management believes may be helpful in understanding the Company’s results of operations or financial position and comparing results over different periods.

Net income as adjusted and net income as adjusted per share are non-GAAP measures that eliminate the impact of certain expenses such as branch closure costs and related severance pay, accelerated depreciation expense and lease termination fees, and the gain on sale of branch deposits and fixed assets. Tangible book value, tangible book value per share, tangible common equity as a percentage of tangible assets and return on average tangible common equity are non-GAAP measures that eliminate the impact of goodwill and intangible assets on our financial position. Management believes these measures are useful in assessing the strength of our financial position.

Where non-GAAP financial measures are used, the comparable GAAP financial measure, as well as the reconciliation to the comparable GAAP financial measure, can be found in this press release. These disclosures should not be viewed as a substitute for operating results determined in accordance with GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other banks and financial institutions.

Contact: Steve Bianchi, CEO
(715)-836-9994

(CZWI-ER)


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CITIZENS COMMUNITY BANCORP, INC.
Consolidated Balance Sheets
(in thousands, except share data)
September 30, 2025 (unaudited)June 30, 2025 (unaudited)December 31, 2024 (audited)September 30, 2024 (unaudited)
Assets
Cash and cash equivalents$82,431 $67,454 $50,172 $36,632 
Securities available for sale “AFS”137,639 134,773 142,851 149,432 
Securities held to maturity “HTM”81,526 83,029 85,504 87,033 
Equity investments5,675 5,741 4,702 5,096 
Other investments12,370 12,379 12,500 12,311 
Loans receivable1,323,010 1,345,620 1,368,981 1,424,828 
Allowance for credit losses(22,182)(21,347)(20,549)(21,000)
Loans receivable, net1,300,828 1,324,273 1,348,432 1,403,828 
Loans held for sale5,346 6,063 1,329 697 
Mortgage servicing rights, net3,532 3,548 3,663 3,696 
Office properties and equipment, net16,244 16,357 17,075 17,365 
Accrued interest receivable6,159 6,123 5,653 6,235 
Intangible assets508 621 979 1,158 
Goodwill31,498 31,498 31,498 31,498 
Foreclosed and repossessed assets, net911 895 915 1,572 
Bank owned life insurance (“BOLI”)26,700 26,494 26,102 25,901 
Other assets15,620 15,916 17,144 16,683 
TOTAL ASSETS$1,726,987 $1,735,164 $1,748,519 $1,799,137 
Liabilities and Stockholders’ Equity
Liabilities:
Deposits$1,480,554 $1,478,416 $1,488,148 $1,520,667 
Federal Home Loan Bank (“FHLB”) advances— — 5,000 21,000 
Other borrowings46,762 61,722 61,606 61,548 
Other liabilities12,856 11,564 14,681 15,773 
Total liabilities1,540,172 1,551,702 1,569,435 1,618,988 
Stockholders’ Equity:
Common stock— $0.01 par value, authorized 30,000,000; 9,856,745, 9,991,997, 9,981,996, and 10,074,136 shares issued and outstanding, respectively99 100 100 101 
Additional paid-in capital113,030 114,537 114,564 115,455 
Retained earnings86,913 83,709 80,840 78,438 
Accumulated other comprehensive loss(13,227)(14,884)(16,420)(13,845)
Total stockholders’ equity186,815 183,462 179,084 180,149 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$1,726,987 $1,735,164 $1,748,519 $1,799,137 
        
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CITIZENS COMMUNITY BANCORP, INC.
Consolidated Statements of Operations
(in thousands, except per share data)
 Three Months EndedNine Months Ended
September 30, 2025 (unaudited)June 30, 2025 (unaudited)September 30, 2024 (unaudited)September 30, 2025 (unaudited)September 30, 2024 (unaudited)
Interest and dividend income: 
Interest and fees on loans$19,759 $20,105 $20,115 $58,466 $60,204 
Interest on investments2,495 2,397 2,397 7,393 7,450 
Total interest and dividend income22,254 22,502 22,512 65,859 67,654 
Interest expense:
Interest on deposits8,220 8,287 10,165 25,104 28,712 
Interest on FHLB borrowed funds128 13 1,216 
Interest on other borrowed funds819 903 934 2,623 2,960 
Total interest expense9,040 9,191 11,227 27,740 32,888 
Net interest income before provision for credit losses13,214 13,311 11,285 38,119 34,766 
Provision for credit losses650 1,350 (400)1,750 (2,725)
Net interest income after provision for credit losses12,564 11,961 11,685 36,369 37,491 
Non-interest income:
Service charges on deposit accounts449 432 513 1,304 1,474 
Interchange income565 564 577 1,647 1,697 
Loan servicing income649 565 643 1,773 1,751 
Gain on sale of loans992 699 752 2,411 1,998 
Loan fees and service charges173 237 165 530 704 
Net gains (losses) on equity securities(66)99 (78)43 (569)
Bank Owned Life Insurance (BOLI) death benefit— — — — 184 
Other260 240 349 743 859 
Total non-interest income3,022 2,836 2,921 8,451 8,098 
Non-interest expense:
Compensation and related benefits6,341 6,008 5,743 17,946 16,901 
Occupancy1,266 1,196 1,242 3,749 3,942 
Data processing1,811 1,753 1,665 5,283 4,787 
Amortization of intangible assets113 179 178 471 536 
Mortgage servicing rights expense, net161 148 163 449 427 
Advertising, marketing and public relations201 194 225 562 575 
FDIC premium assessment195 191 201 584 606 
Professional services359 432 336 1,299 1,249 
Losses (gains) on repossessed assets, net(4)— 65 — 47 
Other608 649 603 1,921 2,427 
Total non-interest expense11,051 10,750 10,421 32,264 31,497 
Income before provision for income taxes4,535 4,047 4,185 12,556 14,092 
Provision for income taxes853 777 899 2,407 3,043 
Net income attributable to common stockholders$3,682 $3,270 $3,286 $10,149 $11,049 
Per share information:
Basic earnings $0.37 $0.33 $0.32 $1.02 $1.07 
Diluted earnings$0.37 $0.33 $0.32 $1.02 $1.07 
Cash dividends paid$— $— $— $0.36 $0.32 
Book value per share at end of period$18.95 $18.36 $17.88 $18.95 $17.88 
Tangible book value per share at end of period (non-GAAP)$15.71 $15.15 $14.64 $15.71 $14.64 
 





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Loan Composition
(in thousands)
September 30, 2025June 30, 2025December 31, 2024September 30, 2024
Total Loans:
Commercial/Agricultural real estate:
Commercial real estate$683,931 $693,382 $709,018 $730,459 
Agricultural real estate64,096 69,237 73,130 76,043 
Multi-family real estate237,191 238,953 220,805 239,191 
Construction and land development74,789 70,477 78,489 87,875 
C&I/Agricultural operating:
Commercial and industrial101,700 109,202 115,657 119,619 
Agricultural operating30,085 31,876 31,000 27,550 
Residential mortgage:
Residential mortgage125,198 125,818 132,341 134,944 
Purchased HELOC loans1,979 2,368 2,956 2,932 
Consumer installment:
Originated indirect paper2,567 2,959 3,970 4,405 
Other consumer4,155 4,275 5,012 5,438 
Gross loans$1,325,691 $1,348,547 $1,372,378 $1,428,456 
Unearned net deferred fees and costs and loans in process(2,563)(2,629)(2,547)(2,703)
Unamortized discount on acquired loans(118)(298)(850)(925)
Total loans receivable$1,323,010 $1,345,620 $1,368,981 $1,424,828 
Nonperforming Assets
Loan Balances at Amortized Cost
(in thousands, except ratios)
September 30, 2025June 30, 2025December 31, 2024September 30, 2024
Nonperforming assets:
Nonaccrual loans
Commercial real estate$4,592 $5,013 $4,594 $4,778 
Agricultural real estate220 5,447 6,222 6,193 
Multi-family real estate8,970 — — — 
Construction and land development— — 103 106 
Commercial and industrial (“C&I”)1,312 600 597 1,956 
Agricultural operating— — 793 901 
Residential mortgage520 549 858 1,088 
Consumer installment— — 20 
Total nonaccrual loans$15,614 $11,609 $13,168 $15,042 
Accruing loans past due 90 days or more137 521 186 530 
Total nonperforming loans (“NPLs”) at amortized cost15,751 12,130 13,354 15,572 
Foreclosed and repossessed assets, net911 895 915 1,572 
Total nonperforming assets (“NPAs”)$16,662 $13,025 $14,269 $17,144 
Loans, end of period$1,323,010 $1,345,620 $1,368,981 $1,424,828 
Total assets, end of period$1,726,987 $1,735,164 $1,748,519 $1,799,137 
Ratios:
NPLs to total loans1.19 %0.90 %0.98 %1.09 %
NPAs to total assets0.96 %0.75 %0.82 %0.95 %




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Average Balances, Interest Yields and Rates
(in thousands, except yields and rates)
 Three Months Ended
September 30, 2025
Three Months Ended
June 30, 2025
Three Months Ended
September 30, 2024
Average
Balance
Interest
Income/
Expense
Average
Yield/
Rate
Average
Balance
Interest
Income/
Expense
Average
Yield/
Rate
Average
Balance
Interest
Income/
Expense
Average
Yield/
Rate
Average interest earning assets:
Cash and cash equivalents$62,395 $693 4.41 %$44,377 $493 4.46 %$25,187 $360 5.69 %
Loans receivable1,342,635 19,759 5.84 %1,353,332 20,105 5.96 %1,429,928 20,115 5.60 %
Investment securities220,213 1,738 3.13 %223,318 1,735 3.12 %236,960 1,966 3.30 %
Other investments12,373 64 2.05 %12,400 169 5.47 %12,553 71 2.25 %
Total interest earning assets$1,637,616 $22,254 5.39 %$1,633,427 $22,502 5.53 %$1,704,628 $22,512 5.25 %
Average interest-bearing liabilities:
Savings accounts$158,905 $306 0.76 %$160,849 $335 0.84 %$170,777 $450 1.05 %
Demand deposits376,145 2,061 2.17 %372,723 1,986 2.14 %357,201 2,152 2.40 %
Money market accounts358,956 2,512 2.78 %361,420 2,510 2.79 %381,369 3,126 3.26 %
CD’s339,566 3,341 3.90 %342,959 3,456 4.04 %379,722 4,437 4.65 %
Total deposits$1,233,572 $8,220 2.64 %$1,237,951 $8,287 2.69 %$1,289,069 $10,165 3.14 %
FHLB advances and other borrowings54,389 820 5.98 %61,781 904 5.87 %80,338 1,062 5.26 %
Total interest-bearing liabilities$1,287,961 $9,040 2.78 %$1,299,732 $9,191 2.84 %$1,369,407 $11,227 3.26 %
Net interest income$13,214 $13,311 $11,285 
Interest rate spread2.61 %2.69 %1.99 %
Net interest margin3.20 %3.27 %2.63 %
Average interest earning assets to average interest-bearing liabilities1.27 1.26 1.24 

 Nine Months Ended
September 30, 2025
Nine Months Ended
September 30, 2024
Average
Balance
Interest
Income/
Expense
Average
Yield/
Rate
Average
Balance
Interest
Income/
Expense
Average
Yield/
Rate
Average interest earning assets:
Cash and cash equivalents$51,589 $1,710 4.43 %$19,073 $823 5.76 %
Loans receivable1,353,030 58,466 5.78 %1,441,972 60,204 5.58 %
Investment securities223,985 5,282 3.15 %240,054 6,038 3.36 %
Other investments12,423 401 4.32 %12,983 589 6.06 %
Total interest earning assets$1,641,027 $65,859 5.37 %$1,714,082 $67,654 5.27 %
Average interest-bearing liabilities:
Savings accounts$162,222 $1,048 0.86 %$173,946 $1,300 1.00 %
Demand deposits377,051 6,079 2.16 %355,356 6,192 2.33 %
Money market accounts361,944 7,557 2.79 %378,740 9,005 3.18 %
CD’s342,077 10,420 4.07 %364,131 12,215 4.48 %
Total deposits$1,243,294 $25,104 2.70 %$1,272,173 $28,712 3.01 %
FHLB advances and other borrowings60,231 2,636 5.85 %108,897 4,176 5.12 %
Total interest-bearing liabilities$1,303,525 $27,740 2.85 %$1,381,070 $32,888 3.18 %
Net interest income$38,119 $34,766 
Interest rate spread2.52 %2.09 %
Net interest margin3.11 %2.71 %
Average interest earning assets to average interest bearing liabilities1.261.24
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Wholesale Deposits
(in thousands)
Quarter Ended
 September 30, 2025June 30, 2025March 31, 2025December 31, 2024September 30, 2024
Brokered certificate accounts$— $— $5,489 $14,123 $48,578 
Brokered money market accounts5,131 5,092 5,053 5,002 18,076 
Third party originated reciprocal deposits20,846 19,316 16,451 14,125 26,266 
Total$25,977 $24,408 $26,993 $33,250 $92,920 



Key Financial Metric Ratios:
 Three Months EndedNine Months Ended
September 30, 2025June 30, 2025September 30, 2024September 30, 2025September 30, 2024
Ratios based on net income:
Return on average assets (annualized)0.84 %0.75 %0.72 %0.78 %0.81 %
Return on average equity (annualized)7.90 %7.23 %7.34 %7.48 %8.46 %
Return on average tangible common equity4 (annualized)
9.80 %9.18 %9.38 %9.43 %10.78 %
Efficiency ratio67 %66 %72 %68 %71 %
Net interest margin with loan purchase accretion3.20 %3.27 %2.63 %3.11 %2.71 %
Net interest margin without loan purchase accretion3.16 %3.15 %2.61 %3.05 %2.69 %
Reconciliation of Return on Average Assets
(in thousands, except ratios)

 Three Months EndedNine Months Ended
September 30, 2025June 30, 2025September 30, 2024September 30, 2025September 30, 2024
GAAP earnings after income taxes$3,682 $3,270 $3,286 $10,149 $11,049 
Average assets$1,735,752 $1,745,897 $1,810,826 $1,746,423 $1,822,106 
Return on average assets (annualized)0.84 %0.75 %0.72 %0.78 %0.81 %


Reconciliation of Return on Average Equity
(in thousands, except ratios)
 Three Months EndedNine Months Ended
September 30, 2025June 30, 2025September 30, 2024September 30, 2025September 30, 2024
GAAP earnings after income taxes$3,682 $3,270 $3,286 $10,149 $11,049 
Average equity$184,822 $181,370 $178,050 $181,513 $174,436 
Return on average equity (annualized)7.90 %7.23 %7.34 %7.48 %8.46 %




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Reconciliation of Return on Average Tangible Common Equity (non-GAAP)
(in thousands, except ratios)
Three Months EndedNine Months Ended
September 30, 2025June 30, 2025September 30, 2024September 30, 2025September 30, 2024
Total stockholders’ equity$186,815 $183,462 $180,149 $186,815 $180,149 
Less: Goodwill(31,498)(31,498)(31,498)(31,498)(31,498)
Less: Intangible assets(508)(621)(1,158)(508)(1,158)
Tangible common equity (non-GAAP)$154,809 $151,343 $147,493 $154,809 $147,493 
Average tangible common equity (non-GAAP)$152,759 $149,161 $145,305 $149,292 $141,512 
GAAP earnings after income taxes3,682 3,270 3,286 10,149 11,049 
Amortization of intangible assets, net of tax92 145 140 381 374 
Tangible net income$3,774 $3,415 $3,426 $10,530 $11,423 
Return on average tangible common equity (annualized)9.80 %9.18 %9.38 %9.43 %10.78 %

Reconciliation of Efficiency Ratio
(in thousands, except ratios)

 Three Months EndedNine Months Ended
September 30, 2025June 30, 2025September 30, 2024September 30, 2025September 30, 2024
Non-interest expense (GAAP)$11,051 $10,750 $10,421 $32,264 $31,497 
Less amortization of intangibles(113)(179)(178)(471)(536)
Efficiency ratio numerator (GAAP) $10,938 $10,571 $10,243 $31,793 $30,961 
Non-interest income$3,022 $2,836 $2,921 $8,451 $8,098 
Add back net losses on debt and equity securities(66)— (78)— (569)
Subtract net gains on debt and equity securities— 99 — 43 — 
Net interest income13,214 13,311 11,285 38,119 34,766 
Efficiency ratio denominator (GAAP)$16,302 $16,048 $14,284 $46,527 $43,433 
Efficiency ratio (GAAP)67 %66 %72 %68 %71 %



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Reconciliation of tangible book value per share (non-GAAP)
(in thousands, except per share data)

Tangible book value per share at end of periodSeptember 30, 2025June 30, 2025March 31, 2025December 31, 2024September 30, 2024
Total stockholders’ equity$186,815 $183,462 $180,051 $179,084 $180,149 
Less: Goodwill(31,498)(31,498)(31,498)(31,498)(31,498)
Less: Intangible assets(508)(621)(800)(979)(1,158)
Tangible common equity (non-GAAP)$154,809 $151,343 $147,753 $146,607 $147,493 
Ending common shares outstanding9,856,745 9,991,997 9,989,536 9,981,996 10,074,136 
Book value per share$18.95 $18.36 $18.02 $17.94 $17.88 
Tangible book value per share (non-GAAP)$15.71 $15.15 $14.79 $14.69 $14.64 


Reconciliation of tangible common equity as a percent of tangible assets (non-GAAP)
(in thousands, except ratios)

Tangible common equity as a percent of tangible assets at end of period September 30, 2025June 30, 2025March 31, 2025December 31, 2024September 30, 2024
Total stockholders’ equity$186,815 $183,462 $180,051 $179,084 $180,149 
Less: Goodwill(31,498)(31,498)(31,498)$(31,498)$(31,498)
Less: Intangible assets(508)(621)(800)$(979)$(1,158)
Tangible common equity (non-GAAP)$154,809 $151,343 $147,753 $146,607 $147,493 
Total Assets$1,726,987 $1,735,164 $1,779,963 $1,748,519 $1,799,137 
Less: Goodwill(31,498)(31,498)(31,498)(31,498)(31,498)
Less: Intangible assets(508)(621)(800)(979)(1,158)
Tangible Assets (non-GAAP)$1,694,981 $1,703,045 $1,747,665 $1,716,042 $1,766,481 
Total stockholders’ equity to total assets ratio10.82 %10.57 %10.12 %10.24 %10.01 %
Tangible common equity as a percent of tangible assets (non-GAAP)9.13 %8.89 %8.45 %8.54 %8.35 %


1Net income as adjusted and net income as adjusted per share are non-GAAP financial measures that management believes enhance investors’ ability to understand the underlying business performance and trends related to core business activities. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)”.
2Return on average assets as adjusted is a non-GAAP measure that management believes enhance investors’ ability to understand the underlying business performance and trends relative to average assets. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Return on Average Assets as Adjusted (non-GAAP)”.
3Return on average equity as adjusted is a non-GAAP measure that management believes enhance investors’ ability to understand the underlying business performance and trends relative to average equity. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Return on Average Equity as Adjusted (non-GAAP)”.
4Tangible book value, tangible book value per share, tangible common equity as a percent of tangible assets and return on tangible common equity are non-GAAP measures that management believes enhance investors’ ability to understand the Company’s financial position. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of tangible book value per share (non-GAAP)”, “Reconciliation of tangible common equity as a percent of tangible assets (non-GAAP)”, and “Reconciliation of return on average tangible common equity)”.
15