You are cordially invited to attend a special meeting of stockholders (which, together with any adjournments or postponements thereof, we refer to as the “Company Stockholders’ Meeting”) of International Money Express, Inc., a Delaware corporation (which we refer to as “Intermex,” “we,” “us” or “our”), to be held virtually via live webcast on [ ], 2025, at [ ], Eastern Time (unless the Company Stockholders’ Meeting is adjourned or postponed). You may attend the Company Stockholders’ Meeting virtually via the Internet at www.virtualshareholdermeeting.com/IMXI2025SM, where you will also be able to vote. Please note that you will not be able to attend the Company Stockholders’ Meeting physically in person. For purposes of attendance at the Company Stockholders’ Meeting, all references in the enclosed proxy statement to “attendance at the Company Stockholders’ Meeting” or “present at the Company Stockholders’ Meeting” mean virtually present at the Company Stockholders’ Meeting. Formal notice of the Company Stockholders’ Meeting, a proxy statement, and a proxy card accompany this letter.

At the Company Stockholders’ Meeting, you will be asked to consider and vote on (i) a proposal to adopt the Agreement and Plan of Merger (which we refer to, as it may be amended from time to time, as the “Merger Agreement”), dated August 10, 2025, by and among Intermex, The Western Union Company, a Delaware corporation (which we refer to as “Western Union”), and Ivey Merger Sub, Inc., a Delaware corporation and a wholly owned subsidiary of Western Union (which we refer to as “Merger Sub”) (we refer to such proposal as the “Merger Proposal”), (ii) a proposal to approve, on an advisory (non-binding) basis, the compensation that may be paid or become payable to Intermex’s named executive officers that is based on or otherwise relates to the Merger Agreement and the transactions contemplated by the Merger Agreement (which we refer to as the “Compensation Proposal”), and (iii) a proposal to adjourn the Company Stockholders’ Meeting to a later date or dates, if necessary or appropriate, including to solicit additional votes if there are insufficient votes to adopt the Merger Agreement at the time of the Company Stockholders’ Meeting (which we refer to as the “Adjournment Proposal”).

Pursuant to the terms of the Merger Agreement, subject to the terms and conditions set forth therein, Merger Sub will merge with and into Intermex (which we refer to as the “Merger,” which, together with each of the other transactions contemplated by the Merger Agreement, we refer to as the “Transactions”), with Intermex surviving the Merger as a wholly owned subsidiary of Western Union. If you are an Intermex stockholder and the Merger is completed, each of your shares of Intermex common stock, par value $0.0001 per share (which we refer to as our “common stock”), will be converted into the right to receive $16.00 in cash (which we refer to as the “Merger Consideration”), without interest and less any applicable withholding of taxes (unless you have properly demanded, and not subsequently withdrawn, waived, failed to perfect or otherwise lost, your appraisal rights under Section 262 of the Delaware General Corporation Law (which we refer to as the “DGCL”)).

The board of directors of Intermex (the “Board of Directors”), upon the unanimous recommendation of the same by a special committee comprised solely of independent and disinterested directors of Intermex and established by the Board of Directors for the purpose of investigating, negotiating, reviewing, evaluating and considering strategic opportunities for Intermex (which we refer to as the “Strategic Alternatives Committee”), after careful consideration, including considering the factors more fully described in the enclosed proxy statement, has unanimously (1) determined that the Merger Agreement and the Transactions, including the Merger, are advisable and in the best interests of Intermex and its stockholders; (2) authorized, approved and adopted the Merger Agreement and the Transactions; (3) authorized the execution and delivery

by Intermex of the Merger Agreement; (4) resolved that the Merger Agreement be submitted to Intermex’s stockholders for approval and adoption at the Company Stockholders’ Meeting; and (5) recommended that Intermex’s stockholders vote in favor of the adoption and approval of the Merger Agreement and the Transactions.

The Board of Directors unanimously recommends that you vote (1) “FOR” the Merger Proposal, (2) “FOR,” on an advisory (non-binding) basis, the Compensation Proposal and (3) “FOR” the Adjournment Proposal.

The enclosed proxy statement provides detailed information about the Company Stockholders’ Meeting, the Merger Agreement and the Merger. A copy of the Merger Agreement is attached as Annex A to the proxy statement. The proxy statement also describes the actions and determinations of each of the Board of Directors and the Strategic Alternatives Committee in connection with its evaluation of the Merger Agreement and the Merger. We encourage you to read the proxy statement and its annexes, including the Merger Agreement, carefully and in their entirety, as they contain important information.

Whether or not you plan to attend the Company Stockholders’ Meeting virtually, please sign, date and return, as promptly as possible, the enclosed proxy card in the accompanying prepaid reply envelope or grant your proxy electronically over the Internet or by telephone by following the instructions on the enclosed proxy card. If you attend the Company Stockholders’ Meeting and vote online during the meeting, your vote will revoke any proxy that you have previously submitted.

If you hold your shares of our common stock in “street name,” you should instruct your bank, broker or other nominee how to vote your shares of our common stock in accordance with the voting instruction form that you will receive from your bank, broker or other nominee. Your bank, broker or other nominee cannot vote on any of the proposals, including the Merger Proposal, without your instructions.

Your vote is very important, regardless of the number of shares of our common stock that you own. We cannot complete the Merger unless the Merger Proposal is approved by the affirmative vote of the holders of a majority of the outstanding shares of our common stock entitled to vote thereon.

If you have any questions or need assistance voting your shares of our common stock, please contact our Proxy Solicitor:

On behalf of the Board of Directors, I thank you for your support and appreciate your consideration of this matter.

Neither the Securities and Exchange Commission nor any state securities commission has approved or disapproved of the Merger, the adoption of the Merger Agreement or any other transaction described in the accompanying proxy statement, or passed upon the adequacy or accuracy of the disclosure in the accompanying proxy statement. Any representation to the contrary is a criminal offense.

The accompanying proxy statement is dated [ ], 2025 and, together with the enclosed form of proxy card, is first being mailed on or about [ ], 2025.

Notice is hereby given that a special meeting of stockholders (including any adjournments or postponements thereof, which we refer to as the “Company Stockholders’ Meeting”) of International Money Express, Inc., a Delaware corporation (which we refer to as “Intermex,” “we,” “us” or “our”), will be held on [ ], 2025, at [ ], Eastern Time (unless the Company Stockholders’ Meeting is adjourned or postponed). Intermex stockholders will be able to attend the Company Stockholders’ Meeting via the Internet virtually via live webcast at www.virtualshareholdermeeting.com/IMXI2025SM, where you will be also able to vote. Please note that you will not be able to attend the Company Stockholders’ Meeting physically in person. For purposes of attendance at the Company Stockholders’ Meeting, all references in the enclosed proxy statement to “attendance at the Company Stockholders’ Meeting” or “present at the Company Stockholders’ Meeting” mean virtually present at the Company Stockholders’ Meeting. The Company Stockholders’ Meeting is being held for the following purposes:

Only Intermex stockholders of record as of the close of business on [ ], 2025 are entitled to notice of the Company Stockholders’ Meeting and to vote at the Company Stockholders’ Meeting or any adjournment, postponement or other delay thereof.

Your vote is very important, regardless of the number of shares of our common stock that you own. We cannot complete the Merger unless the Merger Proposal is approved by the affirmative vote of the holders of a majority of the outstanding shares of Intermex’s common stock entitled to vote thereon.

The Board of Directors unanimously recommends that you vote (1) “FOR” the Merger Proposal, (2) “FOR,” on an advisory (non-binding) basis, the Compensation Proposal and (3) “FOR” the Adjournment Proposal.

Whether or not you plan to attend the Company Stockholders’ Meeting virtually, please sign, date and return, as promptly as possible, the enclosed proxy card in the accompanying prepaid reply envelope or grant your proxy electronically over the Internet or by telephone by following the instructions on the enclosed proxy card. If you are a stockholder of record, and you attend the Company Stockholders’ Meeting and vote online during the Company Stockholders’ Meeting, your vote will revoke any proxy that you have previously submitted. If you hold your shares of our common stock in “street name,” you should instruct your bank, broker or other nominee how to vote your shares of our common stock in accordance with the voting instruction form that you will receive from your bank, broker or other nominee. Your bank, broker or other nominee cannot vote on any of the proposals, including the Merger Proposal, without your instructions.

By the Order of the Board of Directors:

WHETHER OR NOT YOU PLAN TO ATTEND THE COMPANY STOCKHOLDERS’ MEETING VIRTUALLY, WE ENCOURAGE YOU TO SUBMIT YOUR PROXY AS PROMPTLY AS POSSIBLE (1) BY SIGNING AND DATING THE ENCLOSED PROXY CARD AND RETURNING IT IN THE POSTAGE-PAID ENVELOPE PROVIDED; (2) OVER THE INTERNET; OR (3) BY TELEPHONE. You may revoke your proxy or change your vote at any time before it is voted at the Company Stockholders’ Meeting.

If you hold your shares of our common stock in “street name,” you should instruct your bank, broker or other nominee how to vote your shares of our common stock in accordance with the voting instruction form that you will receive from your bank, broker or other nominee. Your bank, broker or other nominee cannot vote on any of the proposals, including the Merger Proposal, without your instructions.

If you are a stockholder of record, voting online during the Company Stockholders’ Meeting will revoke any proxy that you previously submitted.

If you hold your shares of our common stock through a bank, broker or other nominee, you must obtain a “legal proxy” in order to vote online at the Company Stockholders’ Meeting.

If you fail to (1) return your signed proxy card; (2) grant your proxy electronically over the Internet or by telephone; or (3) attend the Company Stockholders’ Meeting and vote online during the meeting, your shares of our common stock will not be counted for purposes of determining whether a quorum is present at the Company Stockholders’ Meeting and, if a quorum is present, will have the same effect as a vote “AGAINST” the Merger Proposal, but will have no effect on the Compensation Proposal or the Adjournment Proposal.

We encourage you to read the accompanying proxy statement and its annexes, including all documents incorporated by reference into the accompanying proxy statement, carefully and in their entirety. If you have any questions concerning the Merger, the Company Stockholders’ Meeting or this proxy statement, would like additional copies of this proxy statement or need help voting your shares of our common stock, please contact our Proxy Solicitor:

The following questions and answers address some commonly asked questions regarding the Merger, the Merger Agreement and the Company Stockholders’ Meeting. These questions and answers may not address all questions that are important to you. We encourage you to read carefully the more detailed information contained elsewhere in this proxy statement and the full text of the annexes to this proxy statement and the documents we refer to in this proxy statement because the information in this section does not provide all the information that might be important to you with respect to the Merger, the Merger Agreement and the Company Stockholders’ Meeting. You may obtain the information incorporated by reference in this proxy statement without charge by following the instructions in the section of this proxy statement captioned “Where You Can Find More Information.”

This proxy statement may include “forward-looking statements” within the meaning of, and subject to the safe harbor created by, the federal securities laws, including statements related to the proposed Transactions, including financial estimates and statements as to the expected timing, completion and effects of the Transactions. These forward-looking statements are based on Intermex’s current expectations, estimates and projections regarding, among other things, the expected date of closing of the Transactions and the potential benefits thereof, its business and industry, management’s beliefs and certain assumptions made by Intermex, all of which are subject to change. Forward-looking statements often contain words such as “would,” “will,” “should,” “expects,” “believes,” “anticipates,” “continues,” “could,” “may,” “might,” “plans,” “possible,” “potential,” “predicts,” “projects,” “forecasts,” “intends,” “assumes,” “estimates,” “aims,” “shall,” “considered,” “likely,” “currently,” “target,” “guidance,” “seek,” or similar expressions or the negatives of these words or other comparable terminology that convey uncertainty of future events or outcomes. By their nature, forward-looking statements address matters that involve risks and uncertainties because they relate to events and depend upon future circumstances that may or may not occur, such as the consummation of the Transactions and the anticipated benefits thereof. These and other forward-looking statements, as well as any related oral statements, are not guarantees of future results and are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those expressed in any forward-looking statements. Important risk factors that may cause such a difference include, but are not limited to, factors relating to the Merger, including: (i) the completion of the proposed transaction on anticipated terms and timing or at all, including obtaining stockholder and regulatory approvals and other conditions to the completion of the transaction; (ii) the ability of Western Union to integrate and implement its plans, forecasts and other expectations with respect to our business after the completion of the proposed transaction; (iii) the occurrence of any event, change or other circumstance or condition that could give rise to the termination of the Merger Agreement, which may require us to pay a termination fee or other expenses; (iv) potential significant transaction costs associated with the proposed transaction, and the possibility that the proposed transaction may be more expensive to complete than anticipated, including as a result of unexpected factors or events; (v) continued availability of capital and other changes in capital markets; (vi) potential litigation or regulatory actions relating to the proposed transaction, which could result in significant costs of defense, indemnification, and liability; (vii) the risk that disruptions from the proposed transaction, such as diverting management’s attention from our ongoing business operations and relationships, may harm our business, including current plans and operations; (viii) the effect of the announcement, pendency or completion of the proposed transaction on our ability to retain and hire key personnel; (ix) our ability to maintain relationships with customers, suppliers, governments, regulators and others with whom we do business, or our operating results or business generally; (x) potential adverse business uncertainty resulting from restrictions imposed by the Merger Agreement during the pendency of the proposed transaction that may impact our ability to pursue certain business opportunities or strategic transactions; and (xi) the risks and uncertainties pertaining to Intermex’s business, including those set forth in Intermex’s most recent Annual Report on Form 10-K and its subsequent Quarterly Reports on Form 10-Q, as such risk factors may be amended, supplemented or superseded from time to time by other reports filed or furnished by Intermex with the SEC. While the list of factors presented here and elsewhere in this proxy statement are considered representative, no such list should be considered a complete statement of all potential risks and uncertainties. Unlisted factors may present significant additional obstacles to the realization of forward-looking statements. Consequences of material differences in results as compared with those anticipated in the forward-looking statements could include, among other things, business disruption, operational problems, financial loss, legal liability to third parties and similar risks, any of which could have a material impact on Intermex’s financial condition, results of operations, or liquidity. These forward-looking statements speak only as of the date they are made, and Intermex does not undertake to and specifically disclaims any obligation to publicly release the results of any updates or revisions to these forward-looking statements that may be made to reflect future events or circumstances after the date of such statements or to reflect the occurrence of anticipated or unanticipated events.

The enclosed proxy is solicited on behalf of the Board of Directors for use at the Company Stockholders’ Meeting.

The Company Stockholders’ Meeting will take place on [ ], 2025, at [ ], Eastern Time (unless the Company Stockholders’ Meeting is adjourned or postponed), virtually via live webcast. You may attend the Company Stockholders’ Meeting via the Internet at www.virtualshareholdermeeting.com/IMXI2025SM, where you will also be able to vote. Please note that you will not be able to attend the Company Stockholders’ Meeting physically in person. You will need the control number included on your proxy card in order to be able to vote your shares of our common stock on the Company Stockholders’ Meeting website. If you are a registered stockholder, your control number is included on your proxy card. If you are a beneficial owner and hold your shares of our common stock in “street name” through a bank, broker or other nominee, you will need to register in advance for a control number in order to vote on the Company Stockholders’ Meeting website. Instructions on how to attend and participate online are on the proxy card. We expect check-in to be available starting around [ ], Eastern Time, on the day of the Company Stockholders’ Meeting, and you should allow ample time for check-in proceedings. We will have technicians standing by and ready to assist you with any technical difficulties you may have in accessing the virtual live webcast. If you encounter any difficulties accessing the virtual live webcast during the check-in or meeting time, please contact the support team by following the instructions provided on the Company Stockholders’ Meeting website.

At the Company Stockholders’ Meeting, we will ask stockholders to vote to approve (1) the Merger Proposal, (2) the Compensation Proposal and (3) the Adjournment Proposal.

Only stockholders of record as of the Record Date are entitled to notice of the Company Stockholders’ Meeting and to vote at the Company Stockholders’ Meeting. A complete list of registered stockholders as of the close of business on the Record Date will be available for inspection during ordinary business hours by stockholders of record ten days prior to the Company Stockholders’ Meeting at our principal business offices at 9100 South Dadeland Blvd., Suite 1100, Miami, Florida 33156 and during the entirety of the Company Stockholders’ Meeting online at www.virtualshareholdermeeting.com/IMXI2025SM.

The presence, in person (which would include presence at a virtual meeting) or by proxy, of the holders of a majority of the voting power of all issued and outstanding shares of our common stock entitled to vote at the Company Stockholders’ Meeting is necessary to constitute a quorum at the Company Stockholders’ Meeting. In the event that a quorum is not present at the Company Stockholders’ Meeting, it is expected that the meeting will be adjourned to solicit additional votes. As of the Record Date, there were [ ] shares of our common stock outstanding and entitled to vote at the Company Stockholders’ Meeting.

Each Intermex stockholder will be entitled to one vote for each share of our common stock that such stockholder owns at the close of business on the Record Date on each proposal to be acted upon at the Company Stockholders’ Meeting. All shares entitled to vote and that are voted in person at the Company Stockholders’ Meeting will be counted, and all shares represented by properly executed and unrevoked proxies received prior to the Company Stockholders’ Meeting will be voted at the Company Stockholders’ Meeting as indicated in such proxies.

The approval of the Merger Proposal requires the affirmative vote of the holders of a majority of the outstanding shares of our common stock entitled to vote thereon as of the close of business on the Record Date. As of the Record Date, [ ] votes constitute a majority of the outstanding shares of our common stock entitled to vote on the Merger Proposal. Shares deemed not in attendance at the Company Stockholders’ Meeting (whether due to a record holder’s failure to vote or a “street name” holder’s failure to provide any voting instructions to such holder’s bank, broker or other nominee), abstentions and broker non-votes will have the same effect as a vote “AGAINST” the Merger Proposal. Approval of the Merger Proposal by our stockholders is a condition to the closing of the Transactions.

The approval, on an advisory (non-binding) basis, of the Compensation Proposal requires the affirmative vote of the holders of a majority of the voting power of the shares of our common stock present in person or represented

by proxy and entitled to vote on the Compensation Proposal. Accordingly, shares deemed not in attendance at the Company Stockholders’ Meeting (whether due to a record holder’s failure to vote or a “street name” holder’s failure to provide any voting instructions to such holder’s bank, broker or other nominee) and broker non-votes will have no effect on the outcome of the Compensation Proposal. Abstentions will be considered entitled to vote and present and will have the same effect as a vote “AGAINST” the Compensation Proposal.

The approval of the Adjournment Proposal, if necessary or appropriate, requires the affirmative vote of the holders of a majority of the voting power of the shares of our common stock present in person or represented by proxy and entitled to vote on the Adjournment Proposal. Accordingly, shares deemed not in attendance at the Company Stockholders’ Meeting (whether due to a record holder’s failure to vote or a “street name” holder’s failure to provide any voting instructions to such holder’s bank, broker or other nominee) and broker non-votes will have no effect on the outcome of the Adjournment Proposal. Abstentions will be considered entitled to vote and present and will have the same effect as a vote “AGAINST” the Adjournment Proposal.

If you fail to (1) return your signed proxy card; (2) grant your proxy electronically over the Internet or by telephone; or (3) attend the Company Stockholders’ Meeting and vote online during the meeting, your shares of our common stock will not be counted for purposes of determining whether a quorum is present at the Company Stockholders’ Meeting and, if a quorum is present, will have the same effect as a vote “AGAINST” the Merger Proposal, but will have no effect on the outcome of the Compensation Proposal and the Adjournment Proposal.

A broker non-vote will be counted for purposes of calculating whether a quorum is present at the Company Stockholders’ Meeting but will not be counted for purposes of determining the number of votes present in person or represented by proxy and entitled to vote with respect to a particular proposal as to which that broker non-vote occurs. Intermex does not expect any broker non-votes at the Company Stockholders’ Meeting because the rules applicable to banks, brokers and other nominees only provide brokers with discretionary authority to vote on proposals that are considered routine, whereas each of the proposals to be presented at the Company Stockholders’ Meeting is considered non-routine. As a result, no broker will be permitted to vote your shares of our common stock at the Company Stockholders’ Meeting without receiving instructions. Failure to instruct your broker on how to vote your shares of our common stock will have the same effect as a vote “AGAINST” the Merger Proposal, but, assuming a quorum is present at the Company Stockholders’ Meeting, will not have any effect on the Compensation Proposal and the Adjournment Proposal.

Intermex does not intend to call a vote on the Adjournment Proposal if the Merger Proposal is approved at the Company Stockholders’ Meeting.

As of the Record Date, our directors and executive officers beneficially owned and were entitled to vote, in the aggregate, [ ] shares of our common stock, representing approximately [ ]% of the shares of our common stock outstanding on the Record Date.

We currently expect that our directors and executive officers will vote all of their respective shares of our common stock: (1) “FOR” the Merger Proposal, (2) “FOR” the Compensation Proposal and (3) “FOR” the Adjournment Proposal.

If you are a stockholder of record (that is, if your shares of our common stock are registered in your name with Continental Stock Transfer & Trust Company, our transfer agent), there are four ways to vote:

You can then cast your votes by following the prompts provided by the website. If you attend the Company Stockholders’ Meeting and vote online during the meeting, your vote will revoke any proxy that you have previously submitted.

You must have the enclosed proxy card available, and follow the instructions on the proxy card, in order to grant a proxy electronically over the Internet or by telephone. Based on your proxy cards or Internet and telephone proxies, the proxy holders will vote your shares of our common stock according to your directions.

Voting instructions are included on your proxy card. All shares of our common stock represented by properly signed and dated proxies received in time for the Company Stockholders’ Meeting will be voted at the Company Stockholders’ Meeting in accordance with the instructions of the stockholder. Properly signed and dated proxies that do not contain voting instructions will be voted (1) “FOR” the Merger Proposal, (2) “FOR” the Compensation Proposal and (3) “FOR” the Adjournment Proposal.

If you are a beneficial owner and your shares of our common stock are held in “street name” through a bank, broker or other nominee, you may vote:

If you do not return your bank’s, broker’s or other nominee’s voting form, do not vote via the Internet or telephone through your bank, broker or other nominee, if possible, or do not attend the Company Stockholders’ Meeting and vote online with a “legal proxy” from your bank, broker or other nominee, it will have the same effect as if you voted “AGAINST” the Merger Proposal, but, assuming a quorum is present at the Company Stockholders’ Meeting, will not have any effect on the Compensation Proposal and the Adjournment Proposal.

Even if you plan to attend the Company Stockholders’ Meeting virtually, you are strongly encouraged to vote your shares of our common stock by proxy to ensure your vote is counted. You are also encouraged to submit your proxy over the Internet or by telephone, both of which are convenient, cost-effective and reliable alternatives to returning a proxy card by mail. Please be aware that, although there is no charge for voting your shares, if you vote electronically over the Internet by visiting the address on your proxy card or by telephone by calling the phone number on your proxy card, then in each case, you may incur costs such as Internet access and telephone charges for which you will be responsible. If you are a record holder or if you obtain a “legal proxy” to vote your shares of our common stock that you beneficially own, you may still vote your shares of our common stock online at the Company Stockholders’ Meeting even if you have previously voted by proxy. If you are present at the Company Stockholders’ Meeting virtually and vote online during the Company Stockholders’ Meeting, your previous vote by proxy will not be counted.

If you are a stockholder of record, you may change your vote or revoke your proxy at any time before it is voted at the Company Stockholders’ Meeting by:

If you have submitted a proxy, your appearance at the Company Stockholders’ Meeting virtually, in the absence of voting online during the Company Stockholders’ Meeting or submitting an additional proxy or revocation, will not have the effect of revoking your prior proxy.

If you are a beneficial owner and hold your shares of our common stock in “street name,” you should contact your bank, broker or other nominee for instructions regarding how to change your vote. You may also vote online at the Company Stockholders’ Meeting if you obtain a “legal proxy” from your bank, broker or other nominee.

Any adjournment, postponement or other delay of the Company Stockholders’ Meeting, including for the purpose of soliciting additional proxies, will allow stockholders who have already sent in their proxies to revoke them at any time prior to their use at the Company Stockholders’ Meeting as adjourned, postponed or delayed.

The Board of Directors, upon the unanimous recommendation of the Strategic Alternatives Committee, after careful consideration, including considering various factors described in the section of this proxy statement captioned “The Merger — Recommendation of the Board of Directors and Reasons for the Merger,” has unanimously (1) determined that the Merger Agreement and the Transactions, including the Merger, are advisable and in the best interests of Intermex and its stockholders; (2) authorized, approved and adopted the Merger Agreement and the Transactions; (3) authorized the execution and delivery by Intermex of the Merger Agreement; (4) resolved that the Merger Agreement be submitted to Intermex’s stockholders for approval and adoption at the Company Stockholders’ Meeting; and (5) recommended that Intermex’s stockholders vote in favor of the adoption and approval of the Merger Agreement and the Transactions.

The Board of Directors unanimously recommends that you vote (1) “FOR” the Merger Proposal, (2) “FOR” the Compensation Proposal and (3) “FOR” the Adjournment Proposal.

The expense of soliciting proxies will be borne by Intermex. We have retained Sodali & Co, a proxy solicitation firm, to solicit proxies in connection with the Company Stockholders’ Meeting at a cost of approximately $23,500 and expenses, as well as additional fees in certain circumstances, including for the provision of ancillary services. We will also indemnify the Proxy Solicitor against losses arising out of its provisions of these services on our behalf. In addition, we may reimburse banks, brokers and other nominees representing beneficial owners of shares of our common stock for their expenses in forwarding soliciting materials to such beneficial owners. Proxies may also be solicited by our directors, officers and employees, personally or by telephone, email, fax, over the Internet or other means of communication. These individuals will not be paid any additional compensation for such services.

Assuming timely satisfaction of necessary closing conditions, including the approval by our stockholders of the Merger Proposal, we currently anticipate, but cannot guarantee, that the Merger will be consummated in mid-2026. However, the exact timing of completion of the Merger, and if it occurs at all, cannot be predicted because the Merger is subject to the closing conditions specified in the Merger Agreement and summarized in this proxy statement, many of which are outside of our control.

If the Merger is completed, stockholders who do not vote in favor of the adoption of the Merger Agreement and who properly demand appraisal of their shares of our common stock will be entitled to appraisal rights in connection with the Merger so long as they comply fully with Section 262. This means that stockholders are entitled to have their

shares of our common stock appraised by the Delaware Court of Chancery and to receive in lieu of the Merger Consideration that they would otherwise be entitled to receive pursuant to the Merger Agreement payment in cash of the amount determined by the Delaware Court of Chancery to be the “fair value” of their shares of our common stock, exclusive of any elements of value arising from the accomplishment or expectation of the Merger, together with interest, if any, to be paid on the amount determined to be fair value as determined by the court, so long as they comply fully with the procedures established by Section 262. Due to the complexity of the appraisal process, stockholders who wish to seek appraisal of their shares of our common stock are encouraged to seek the advice of legal counsel with respect to the exercise of appraisal rights.

Stockholders considering seeking appraisal should be aware that the fair value of their shares of our common stock as determined pursuant to Section 262 could be more than, the same as or less than the value of the Merger Consideration they would otherwise be entitled to receive.

Stockholders wishing to exercise the right to seek an appraisal of their shares of our common stock must do ALL of the following:

Your failure to follow exactly the procedures specified under the DGCL will result in the loss of your appraisal rights. The DGCL requirements for exercising appraisal rights are described in further detail in the section of this proxy statement captioned “The Merger — Appraisal Rights,” and Section 262, the relevant section of the DGCL regarding appraisal rights, may be accessed without subscription or cost at the following publicly available website: https://delcode.delaware.gov/title8/c001/sc09/index.html#262. If you hold your shares of our common stock through a bank, broker or other nominee and you wish to exercise appraisal rights, you should consult with your bank, broker or other nominee to determine the appropriate procedures.

At this time, we know of no other matters to be voted on at the Company Stockholders’ Meeting. If any other matters properly come before the Company Stockholders’ Meeting, your shares of our common stock will be voted in accordance with the discretion of the appointed proxy holders.

Important Notice Regarding the Availability of Proxy Materials for the Stockholder Meeting to be Held on [ ], 2025.

The proxy statement is available at https://investors.intermexonline.com/financials/sec-filings.

The SEC has adopted rules that permit companies and intermediaries (e.g. brokers) to satisfy the delivery requirements for proxy materials with respect to two or more stockholders sharing the same address by delivering a single annual report, proxy statement or Notice of Internet Availability of Proxy Materials addressed to those stockholders. This process, which is commonly referred to as “householding,” potentially means extra convenience for stockholders and cost savings for companies. A single annual report and proxy statement will be delivered to multiple stockholders sharing an address unless contrary instructions have been received from the affected stockholders.

Thus, if you are a stockholder of record and share an address with another stockholder of record, each stockholder may not receive a separate copy of the proxy materials. Even if a single set of proxy materials is delivered to multiple stockholders sharing an address, each stockholder at that address will continue to receive a separate proxy

card. If at any time a stockholder no longer wishes to participate in “householding,” such stockholder may request to receive separate or additional copies of the proxy materials by (1) notifying its broker or (2) calling our Investor Relations Coordinator at (305) 671-8000 or writing to International Money Express, Inc., 9100 South Dadeland Blvd., Suite 1100, Miami, Florida 33156, Attention: Investor Relations. Upon written or oral request of a stockholder at a shared address to which a single copy of this proxy statement and annual report was delivered, we will deliver promptly separate copies of these documents. Stockholders who share an address and receive multiple copies of the proxy materials can also request to receive a single copy by following the instructions above. The proxy materials are also available at www.proxyvote.com.

If you have any questions concerning the Merger, the Company Stockholders’ Meeting or this proxy statement, would like additional copies of this proxy statement or need help voting your shares of our common stock, please contact our Proxy Solicitor:

We are asking you to adopt the Merger Agreement pursuant to which Merger Sub will merge with and into Intermex, and Intermex will become a wholly owned subsidiary of Western Union.

For a summary of and detailed information regarding this proposal, see the information about the Merger Agreement and the Merger throughout this proxy statement, including the information set forth in the sections of this proxy statement captioned “The Merger” and “The Merger Agreement.” This summary does not purport to be complete and may not contain all of the information about the Merger that is important to you. A copy of the Merger Agreement is attached to this proxy statement as Annex A. You are urged to read the Merger Agreement carefully in its entirety.

Under applicable law, we cannot complete the Merger without the affirmative vote in favor of this Merger Proposal by the holders of a majority of the total outstanding shares of our common stock entitled to vote thereon as of the close of business on the Record Date. If you abstain from voting, fail to cast your vote (online during the Company Stockholders’ Meeting or by proxy), or fail to give voting instructions to your brokerage firm, bank, trust or other nominee, it will have the same effect as a vote against the Merger Proposal.

The Board of Directors, upon the unanimous recommendation of the Strategic Alternatives Committee, unanimously recommends that you vote “FOR” this proposal.

We are asking you to cast a vote, on an advisory (non-binding) basis, to approve the compensation that may be paid or become payable by Intermex to its named executive officers, as determined in accordance with Item 402(t) of Regulation S-K, in connection with the Transactions as disclosed in the section titled “Proposal 1: Adoption of the Merger Agreement — Interests of Intermex’s Directors and Executive Officers in the Merger — Quantification of Potential Payments and Benefits to Intermex Named Executive Officers in Connection with the Merger,” including the table titled “Golden Parachute Compensation” and the accompanying footnotes, and the related narrative disclosure (the “golden parachute” compensation), as required by Section 14A of the Exchange Act.

Through this proposal, Intermex is asking you to indicate your approval, on an advisory (non-binding) basis, of the compensation that Intermex named executive officers will or may be eligible to receive in connection with the Transactions as described in the section of this proxy statement referred to above.

You should carefully review the golden parachute compensation information disclosed in the section of this proxy statement referred to above. The Board of Directors unanimously recommends that you approve the following resolution:

“RESOLVED, that the stockholders of Intermex approve, solely on an advisory, non-binding basis, the golden parachute compensation that will or may be paid or become payable to Intermex named executive officers in connection with the pending Merger transaction, as disclosed pursuant to Item 402(t) of Regulation S-K in the section of the proxy statement mailed to stockholders in connection with such Merger titled “Proposal 1: Adoption of the Merger Agreement — Interests of Intermex’s Directors and Executive Officers in the Merger — Quantification of Potential Payments and Benefits to Intermex Named Executive Officers in Connection with the Merger,” including the table titled “Golden Parachute Compensation” and the accompanying footnotes, and the related narrative disclosure.”

The vote on the Compensation Proposal is a vote separate and apart from the vote on the Merger Proposal and the Adjournment Proposal. Accordingly, you may vote to approve the Merger Proposal and/or the Adjournment Proposal and vote not to approve the Compensation Proposal and vice versa. The approval of this Compensation Proposal by holders of Intermex common stock is not a condition to the completion of the Merger. Because the vote on this Compensation Proposal is advisory only, it will not be binding on either Intermex or Western Union. Accordingly, if the Merger Proposal is approved and the Merger is completed, the Merger-related compensation will be paid to Intermex named executive officers, to the extent payable in accordance with the terms of the compensation agreements and arrangements, even if holders of Intermex common stock fail to approve the advisory vote regarding this Compensation Proposal.

Approval, on an advisory (non-binding) basis, of this Compensation Proposal requires the affirmative vote of the holders of a majority of the voting power of the shares of our common stock present in person or represented by proxy and entitled to vote on the proposal. Shares deemed not in attendance at the Company Stockholders’ Meeting (whether due to a record holder’s failure to vote or a “street name” holder’s failure to provide any voting instructions to such holder’s bank, broker or other nominee) and broker non-votes will have no effect on the outcome of the Compensation Proposal. Abstentions will be considered entitled to vote and present and will have the same effect as a vote against the Compensation Proposal.

The Board of Directors unanimously recommends that you vote “FOR” this proposal.

We are asking you to approve a proposal to adjourn the Company Stockholders’ Meeting to a later date or dates, if necessary or appropriate, including to solicit additional votes if there are insufficient votes to adopt the Merger Agreement at the time of the Company Stockholders’ Meeting (the Merger Proposal). If stockholders approve this Adjournment Proposal, we could adjourn the Company Stockholders’ Meeting and any adjourned session of the Company Stockholders’ Meeting and use the additional time to solicit additional votes, including proxies from stockholders that have previously returned properly executed proxies voting against approval of the Merger Proposal. Among other things, approval of the Adjournment Proposal could mean that, even if we had received proxies representing a sufficient number of votes against approval of the Merger Proposal such that the Merger Proposal would be defeated, we could adjourn the Company Stockholders’ Meeting without a vote on the approval of the Merger Proposal and seek to convince the stockholders of those shares of our common stock to change their votes to votes in favor of approval of the Merger Proposal. Additionally, we could seek to adjourn the Company Stockholders’ Meeting if a quorum is not present or otherwise at the discretion of the chairman of the Company Stockholders’ Meeting.

Approval of this Adjournment Proposal requires the affirmative vote of the holders of a majority of the voting power of the shares of our common stock present in person or represented by proxy and entitled to vote on the proposal. Shares deemed not in attendance at the Company Stockholders’ Meeting (whether due to a record holder’s failure to vote or a “street name” holder’s failure to provide any voting instructions to such holder’s bank, broker or other nominee) and broker non-votes will have no effect on the outcome of the Adjournment Proposal. Abstentions will be considered entitled to vote and present and will have the same effect as a vote against the Adjournment Proposal.

We do not anticipate calling a vote on this proposal if the Merger Proposal is approved by a majority of the outstanding shares of our common stock as of the Record Date.

The Board of Directors unanimously recommends that you vote “FOR” this proposal.

This discussion of the Merger Agreement and the Merger in this proxy statement is qualified in its entirety by reference to the Merger Agreement, which is attached to this proxy statement as Annex A, which is incorporated into this proxy statement by reference. You should read and consider the Merger Agreement, which is the legal document that governs the Merger, carefully and in its entirety.

International Money Express, Inc. is a leading omnichannel money remittance services company focused primarily on the United States of America to the LAC corridor, which includes Mexico, Central and South America and the Caribbean. We also provide our remittance services to Africa and Asia from the United States and offer sending services from Canada to Latin America and Africa. Also, through recent acquisitions we now provide remittance services from Spain, Italy, the United Kingdom and Germany to Africa, Asia and Latin America. We utilize our proprietary technology to deliver convenient, reliable and value-added services to consumers through a broad network of sending and paying agents. Our remittance services, which include a comprehensive suite of ancillary financial processing solutions and payment services, are available in all 50 states in the U.S., Washington D.C., Puerto Rico and 13 provinces in Canada, as well as in certain locations in Spain, Italy, Germany and the United Kingdom, where consumers can send money to beneficiaries in more than 60 countries in LAC, Africa, Asia and Europe. Our services are accessible in person through over 100,000 independent sending and paying agents and 122 Intermex-operated stores, as well as online and via Internet-enabled mobile devices. Additionally, our product and service portfolio include online payment options, pre-paid debit cards and direct deposit payroll cards, which may present different cost, demand, regulatory and risk profiles relative to our core money remittance business.

Money remittance services to LAC countries, mainly Mexico, Guatemala, El Salvador, Honduras and the Dominican Republic, are the primary source of our revenue. These services involve the movement of funds on behalf of an originating consumer for receipt by a designated beneficiary at a designated receiving location. Our remittances to LAC countries are primarily generated in the United States by consumers with roots in Latin American and Caribbean countries, many of whom do not have an existing relationship with a traditional full-service financial institution capable of providing the services we offer. We provide these consumers with flexibility and convenience to help them meet their financial needs. We believe many consumers who use our services may have access to traditional banking services, but prefer to use our services based on reliability, convenience and value. We generate money remittance revenue from fees paid by consumers (i.e., the senders of funds), which we share with our sending agents in the originating country and our paying agents in the destination country. Remittances paid in local currencies that are not pegged to the U.S. dollar, Canadian dollar, Euro or British Pound can also generate revenue if we are successful in our daily management of currency exchange spreads. We also generate revenue from our remittance-as-a-service relationships with digital partners where we receive a fee for facilitating money transfers processed through our proprietary software systems, using our money transmitter licenses and payer network relationships.

Intermex’s principal executive offices are located at 9100 South Dadeland Blvd., Suite 1100, Miami, Florida 33156, and its telephone number is (305) 671-8000. Intermex maintains a website at https://www.intermexonline.com/. Information included on or accessible through Intermex’s website does not constitute a part of this proxy statement and, therefore, is not incorporated herein by reference.

Intermex’s common stock is listed on Nasdaq under the symbol “IMXI.”

Western Union is a leader in cross-border, cross-currency money movement, payments, and digital financial services, empowering consumers, businesses, financial institutions, and governments with fast, reliable, and convenient ways to send money and make payments around the world. The Western Union brand is globally

recognized. Western Union’s services are available through a network of agent locations in more than 200 countries and territories and also through Western Union’s or its third-party digital partners’ websites and mobile applications marketed under Western Union’s brands.

Western Union’s common stock, par value $0.01, is listed on the New York Stock Exchange under the symbol “WU.”

Western Union’s principal executive offices are located at 7001 East Belleview Avenue, Denver, Colorado 80237, and its telephone number is (866) 405-5012. Western Union maintains a website at https://www.westernunion.com/us/en/home.html. Information included on or accessible through Western Union’s website does not constitute a part of this proxy statement and, therefore, is not incorporated herein by reference.

Ivey Merger Sub, Inc. is a Delaware corporation and a wholly owned subsidiary of Western Union that was formed solely for the purpose of entering into the Merger Agreement and consummating the Transactions. Merger Sub has not conducted any business operations other than in connection with its formation, the maintenance of its existence and the Transactions. Upon the consummation of the Transactions, Merger Sub will cease to exist.

Merger Sub’s principal executive offices are located at 7001 East Belleview Avenue, Denver, Colorado 80237, and its telephone number is (866) 405-5012.

Upon the terms and subject to the conditions of the Merger Agreement, if the Merger is completed, at the Effective Time, Merger Sub will merge with and into Intermex, and Intermex will continue as the Surviving Corporation and a wholly owned subsidiary of Western Union. As a result of the Merger, our common stock will no longer be publicly traded, will be delisted from Nasdaq and will be deregistered under the Exchange Act, and Intermex will no longer file periodic reports with the SEC. If the Merger is completed, you will not own any shares of the capital stock of the Surviving Corporation.

The Effective Time will occur upon the filing and acceptance of the certificate of merger with the Secretary of State of the State of Delaware, or at such later date and time as is agreed upon in writing by the parties and specified in the certificate of merger.

If the Merger Agreement is not adopted by our stockholders or if the Merger is not completed for any other reason, stockholders will not receive any payment for their shares in connection with the Merger. Instead, Intermex will remain an independent public company, our common stock will continue to be listed and traded on Nasdaq and registered under the Exchange Act and we will continue to file periodic reports with the SEC. In addition, if the Merger is not completed, we expect that stockholders will continue to be subject to the same risks and opportunities to which they are currently subject, including, without limitation, risks related to the highly competitive industry in which Intermex operates and risks related to commercialization and clinical development of our products and product candidates.

Upon termination of the Merger Agreement under specified circumstances, Intermex will be required to pay Western Union a termination fee of $19,800,000, including termination of the Merger Agreement by (a) the Company to enter into a Company Acquisition Agreement that provides for a Superior Proposal (prior to receipt of the requisite Intermex stockholder approval) or (b) Western Union as a result of an Adverse Recommendation Change.

In the event of termination of the Merger Agreement by Intermex or Western Union due to a Restraint relating to any antitrust law, Western Union will be required to pay Intermex a termination fee equal to $27,300,000. For more information please see the section of this proxy statement captioned “The Merger Agreement — Expenses; Termination Fees.”

Furthermore, if the Merger is not completed, and depending on the circumstances that caused the Merger not to be completed, it is likely that the price of our common stock will decline significantly. If that were to occur, it is uncertain when, if ever, the price of our common stock would return to the price at which it trades as of the date of this proxy statement.

Accordingly, if the Merger is not completed, there can be no assurance as to the effect of these risks and opportunities on the future value of your shares of our common stock. If the Merger is not completed, the Board of Directors will continue to evaluate and review Intermex’s business operations, strategic direction and capitalization, among other things, and will make such changes, if any, as are deemed appropriate. If the Merger Agreement is not adopted by our stockholders or if the Merger is not completed for any other reason, there can be no assurance that any other transaction acceptable to the Board of Directors will be offered or that Intermex’s business, prospects or results of operation will not be adversely impacted.

At the Effective Time, each outstanding share of our common stock (other than the Canceled Shares and the Appraisal Shares) will be converted into the right to receive the Merger Consideration, without interest and subject to any required tax withholding.

After the Merger is completed, you will have the right to receive the Merger Consideration, but you will no longer have any rights as an Intermex stockholder (except that Intermex stockholders who properly demand, and do not subsequently waive, withdraw or lose, or fail to perfect their appraisal rights will have the right to receive a payment for the “fair value” of their shares of our common stock as determined pursuant to an appraisal proceeding as contemplated by Section 262, as described in the section of this proxy statement captioned “The Merger — Appraisal Rights”).

The following chronology summarizes the key meetings and events that led to the signing of the Merger Agreement. This chronology does not purport to catalogue every conversation of or among members of the Board of Directors, the Strategic Alternatives Committee, Western Union, Intermex’s representatives, Western Union’s representatives and other parties. Other than as described below, there have been no material contacts between Intermex and Western Union in the past two years.

The Board of Directors and Intermex’s management regularly review Intermex’s operations, performance, strategic direction, opportunities and risks in light of the business, competitive, regulatory, financing, economic and political environment and developments in the money transmission and payments industry. These reviews have included discussions, in concert with Intermex’s financial and legal advisors, regarding long-term strategic plans and various strategic opportunities available to Intermex as well as ways to enhance stockholder value and Intermex’s performance and prospects. As a result, members of Intermex’s senior management have, from time to time, engaged in discussions with representatives of other companies that operate in the money transmission and payments industry, as well as private equity firms, regarding such opportunities.

During the period leading up to and following the announcement of Intermex’s second quarter 2024 earnings results on August 7, 2024, Intermex management took note of decelerating growth in its retail business and continued accelerated growth in its digital business, and determined that these trends could require a significant shift in its business strategy to invest more heavily in digital services and products. Although management was of the view that investing in Intermex’s digital business was prudent, it also recognized that the expenses necessary to accomplish this growth, including systems upgrades, personnel additions and increased marketing costs to acquire digital customers, would likely cause near to intermediate term reductions in Intermex’s operating results, including net income, EBITDA and free cash generated, which effects would likely adversely affect the market value of Intermex’s common stock. Moreover, management also was concerned that there were significant risks to any such change in strategy and that there could be no assurance that the anticipated benefits would be obtained. On August 14, 2024 and August 19, 2024, Intermex received letters from two separate long-term institutional stockholders that urged the Board of Directors to explore strategic alternatives, including a sale of Intermex, in consideration of, among other things, such stockholders’ respective views that Intermex was undervalued in the public market and could better execute on its strategic plans as a private company. On August 16, 2024, the Board of Directors held a meeting with members of Intermex senior management and representatives of Holland & Knight LLP (“H&K”), Intermex’s outside corporate counsel, to discuss the August 14th stockholder letter and strategic direction of Intermex’s business, including the

need for additional investment in Intermex’s digital business and the significant challenges to executing on that strategy, the negative trends limiting growth of Intermex’s retail business which comprised the overwhelming majority of its revenue, capital market conditions and relatively low valuation accorded to Intermex. In light of these factors, the Board of Directors discussed the possibility of exploring strategic alternatives and instructed management to assess the feasibility of a potential strategic alternatives exploration process for the Board of Directors to consider. On August 19, 2024, at the direction of the Board of Directors, members of Intermex senior management met with representatives of Financial Technology Partners LP (“FTP”), which had a long-term pre-existing engagement as Intermex’s financial advisor, to discuss a possible strategic process and FTP’s role as the financial and strategic advisor to Intermex. On August 26, 2024, the Board of Directors held a meeting with members of Intermex senior management and representatives of H&K, where, among other things, the Board of Directors was provided an update regarding a potential strategic process, strategic business plans and market trends. The Board of Directors also discussed the two stockholder letters and instructed senior management to continue its analysis of Intermex’s strategic alternatives.

Following the third quarter of 2024, Intermex management continued to take note of difficult market conditions, particularly in retail remittances, which had resulted in a year over year decline in third quarter 2024 revenues. On October 30, 2024 and October 31, 2024, the Board of Directors held its regularly scheduled third quarter 2024 meetings. At the October 30, 2024 meeting, the Board of Directors discussed a potential strategic alternatives process with Intermex senior management and representatives of FTP and H&K. Representatives of FTP provided a market update regarding the money transmission and payments industry and a potential strategic alternatives process for Intermex. Representatives of H&K reviewed a presentation regarding the fiduciary duties of the Board of Directors, including as related to a strategic alternatives process and the potential sale of Intermex. The Board of Directors discussed, among other things, various strategic alternatives available to Intermex, including logistics and governance of a strategic alternatives process, establishing a strategic alternatives committee and market communication strategies regarding a strategic process. On November 1, 2024, the Board of Directors held a telephonic meeting with Intermex management and representatives of FTP and H&K to further consider a potential strategic alternatives process for Intermex. The Board of Directors discussed with Intermex senior management, among other things, Intermex’s third quarter financial results and business strategy, including retail versus digital business trends and the need for large and long-term investment in digital in light of reduced retail growth or potential decline, as well as potential effects of a strategic alternatives process on Intermex’s business.

On November 4, 2024, the Board of Directors held a meeting with Intermex senior management and representatives of H&K to review in detail a draft financial model prepared by Intermex senior management in light of the above described operational, financial and market factors, as well as the contemplation of engaging in a process of exploring Intermex’s strategic alternatives. On November 6, 2024, the Board of Directors held a meeting with management and representatives of H&K to further discuss the financial projections prepared by Intermex management and to further consider a potential strategic alternatives process. The Board of Directors discussed, among other things, next steps for a strategic alternatives process and Intermex’s strategy in consideration of the political climate, including potential changes by a new presidential administration to immigration policy, growth rates and the returns on and risks of a significant investment in Intermex’s digital business. Following the discussion, the Board of Directors approved and authorized Intermex moving forward with a strategic alternatives process referred to as codename “Project Ivey”, including authorizing representatives of FTP to commence outreach to specified potential counterparties and authorizing management to publicly announce such decision. The Board of Directors also discussed the possibility that a strategic process could result in Intermex being presented with a variety of proposed business combination or other strategic transactions, any one of which could involve a private equity fund or other financial sponsor, which transaction might involve the participation of Intermex’s management, including, without limitation the Company’s Chief Executive Officer, President and Chairman, and the benefits to Intermex and its stockholders of forming a special committee, composed entirely of independent directors who are not officers or employees of Intermex, to assist the Board of Directors with the strategic process. In light of these discussions, the Board of Directors approved in concept the formation of a special strategic alternatives committee composed entirely of independent and disinterested non-employee directors, Michael Purcell, as Chair, Debra Bradford and Adam Godfrey. On November 7, 2024, the Board of Directors acted by unanimous written consent to formally appoint the Strategic Alternatives Committee based on discussion at the prior day’s meeting, which consent delegated to the Strategic Alternatives Committee all rights, powers and authority of the entire Board of Directors to, among other things, (1) consider whether it is in the best interests of Intermex and its stockholders to proceed with any possible strategic transaction and/or engage in discussions and/or negotiations relating thereto, (2) investigate, negotiate,

review, evaluate and consider any and all possible strategic transactions, (3) reject any possible strategic transactions, (4) recommend to the Board of Directors whether to engage in any possible strategic transaction, (5) consult with and/or advise management, on behalf of the Board of Directors, in connection with discussions and/or negotiations concerning potential terms and conditions of any possible strategic transaction, and (6) interview, select and retain, at Intermex’s expense and on behalf of the Board of Directors and/or the Strategic Alternatives Committee, such additional investment bankers, financial advisors, attorneys, accountants or other advisors and secretarial assistance as it may deem appropriate. In addition, the Board of Directors also instructed directors and management not to solicit from, or negotiate or otherwise engage in any discussions with any bidders (or any bidder’s representatives) regarding their potential post-closing employment, compensation, or equity or other financial participation following or in connection with any possible transaction with any bidder until expressly authorized to do so by the Strategic Alternatives Committee.

On November 8, 2024, Intermex issued a press release announcing its third quarter 2024 earnings results and the commencement of a process to assess strategic alternatives. On November 7, 2024, the trading day immediately prior to such announcement, the closing price for Intermex’s common stock on Nasdaq was $18.50, and on November 11, 2024, the trading day immediately following such announcement, the closing price for Intermex’s common stock on Nasdaq was $21.60.

Following consideration of a number of law firms, the Strategic Alternatives Committee determined to select Cravath, Swaine & Moore LLP (“Cravath”) as its independent counsel, which selection was formalized by execution of Cravath’s engagement letter on November 19, 2024. On November 17, 2024, the Strategic Alternatives Committee met with Intermex management and representatives of Cravath, H&K, and FTP to discuss process strategy, deliverables and related considerations, as well as FTP’s activities to date to commence outreach to specified potential counterparties.

Also on November 19, 2024, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, and FTP for a detailed discussion of, among other things, Intermex’s projections, prepared by senior management, including the potential effects of an increased investment in Intermex’s digital business and continued low or negative growth of Intermex’s retail business, as well as the underlying assumptions, growth in revenues and expenses, and market trends affecting the mix between the retail and digital components of strategy reflected in the projections. The Strategic Alternatives Committee posed questions and suggestions for Intermex management to consider in further refining the projections, which were to be addressed at a subsequent meeting.

On November 20, 2024, the Strategic Alternatives Committee held a meeting with representatives of Cravath, H&K, FTP and Intermex senior management to further discuss, among other things, a refined set of the projections that had been discussed at the prior meeting (the “Initial Projections”), process strategy and initial FTP outreach results. Intermex management provided an overview of refinements made to the projections based on the previous day’s discussions with the Strategic Alternatives Committee. FTP then provided an overview of the outreach process with specified potential counterparties and discussed initial feedback from, among others, Western Union, as well as Western Union’s request for a meeting with Intermex management. Representatives of Cravath also reviewed with the Strategic Alternatives Committee its fiduciary duties in engagements with Intermex management and potential strategic counterparties.

On November 21, 2024, Intermex management held a meeting with representatives of FTP to discuss key process deliverables, including the Initial Projections and an overview presentation of Intermex prepared by management with the assistance of FTP (the “Company Overview Presentation” and, together with related materials, the “CIM”), and representatives of FTP provided an update on its strategic and financial sponsor outreach.

On November 22, 2024, the Strategic Alternatives Committee held a meeting with representatives of Cravath to discuss the Strategic Alternatives Committee’s engagement of an independent financial advisor and key process deliverables, including the Company Overview Presentation. On November 29, 2024, following multiple interviews with prospective independent financial advisors, the Strategic Alternatives Committee held a meeting with representatives of Cravath to discuss, among other things, engaging Lazard as its independent financial advisor and instructed such representatives of Cravath to negotiate the terms of such engagement. The Strategic Alternatives Committee also reviewed a relationship disclosure that had been provided by Lazard and determined that Lazard did not have any material relationship with Intermex that would adversely affect its ability to act as an independent financial advisor to the Strategic Alternatives Committee. On December 1, 2024, the Strategic Alternatives

Committee formally engaged Lazard and held a meeting with representatives of each of Cravath and Lazard to discuss the strategic review process, the CIM, and the Initial Projections. Later in the day on December 1, 2024, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of each of Cravath, H&K, FTP and Lazard to discuss the strategic review process, Company Overview Presentation, the Initial Projections and underlying assumptions, the Intermex digital/retail outlook, expected customer acquisition costs for digital platform, Intermex’s performance for the fourth quarter of 2024 to date and the outlook for the remainder of the quarter and other near-term business development projects.

Between November 22, 2024 and February 4, 2025, Intermex, with the assistance of H&K, entered into non-disclosure agreements with 20 potential counterparties, including Western Union and Party A (which we define below). All but two of the non-disclosure agreements included a standstill provision restricting the counterparty’s ability to, among other things, make public proposals to acquire Intermex or request Intermex to amend, waive or terminate any of the standstill provisions. These standstill restrictions, however, would not prohibit the making of private acquisition proposals to the Chairman of the Board of Directors and would terminate completely after, among other circumstances, Intermex’s entry into a definitive agreement providing for an acquisition of all or a majority of the equity securities of Intermex or all or substantially all of Intermex’s assets by any person or group, or the commencement of a tender offer or exchange offer by a person or group not affiliated with Intermex, which, if consummated, would result in the acquisition of a majority of Intermex’s equity securities, and the Board fails timely to recommend against such offer. Subject to limited exceptions, each non-disclosure agreement also prohibited the counterparty from having discussions with potential financing sources without Intermex’s prior consent.

On December 5, 2024, Western Union entered into a non-disclosure agreement with Intermex, materially consistent with the terms described above, and received a copy of the CIM.

On December 9, 2024, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss a status update of the strategic alternatives process, including the engagement status of potential counterparties, feedback from potential counterparties expressing interest in a strategic transaction and others that had declined or had discontinued participation in the process, as well as the status of a preliminary proposal instruction letter to be sent to potential counterparties requesting submission of preliminary, non-binding indications of interest by a specified date (the “Initial Process Letter”). Representatives of FTP provided an update on the status of a meeting that had been scheduled for later that day between representatives of Western Union and Intermex management.

Later in the day on December 9, 2024, Intermex senior management held an in person meeting at Intermex’s headquarters with representatives of Western Union, including Western Union’s Chief Executive Officer and Chief Financial Officer, and representatives of FTP to discuss a potential transaction.

On December 11, 2024, at the direction of Intermex, a copy of the Initial Projections was uploaded to the virtual data room for Project Ivey and made available to potential counterparties that gained access to the Project Ivey data room following the execution of non-disclosure agreements, which included Western Union.

On December 12, 2024, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP, and Lazard to discuss the Initial Process Letter, process updates, the then current outlook for fourth quarter of 2024 (the “Q4 2024 Performance Update”), and anticipated fourth quarter results in comparison to market expectations. The Strategic Alternatives Committee also received an update regarding the December 9^th meeting among Intermex management and representatives of FTP and Western Union.

On or around December 15, 2024, at the direction of Intermex, FTP distributed the Initial Process Letter to 18 active counterparties, including Western Union, which requested the submission of preliminary, non-binding indications of interest by January 6, 2025.

On December 19, 2024, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss, among other things, the Q4 2024 Performance Update and potential near-term trends in the money transfer remittance industry, including the retail to digital shift, flattening growth rate, and increased volatility and uncertainty. The Strategic Alternatives Committee also discussed the possibility that changes to U.S. immigration laws and practices might have an impact on Intermex’s business.

On December 24, 2024, Western Union informed FTP via email that it had decided not to pursue a strategic opportunity with Intermex at such time.

On December 27, 2024, at the Strategic Alternatives Committee’s instruction, FTP distributed the Q4 2024 Performance Update to the approximately one dozen counterparties that remained engaged in the strategic process as of such date.

On December 30, 2024, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss updates on the strategic alternatives process, including regarding a third party buy-side financing analysis, and development of a financial model sensitivity analysis by Intermex management with the assistance of FTP. Representatives of FTP also provided an update on potential counterparties, noting those that had discontinued participation, including Western Union, as well as the approximately one dozen counterparties that remained engaged in the process. The Strategic Alternatives Committee also discussed the feasibility of encouraging reengagement by Western Union and certain other potential counterparties that had dropped out of the process.

On January 6, 2025, a potential strategic counterparty (“Party A”) delivered to FTP an indication of interest with proposed merger consideration of $22.00 per share in cash (the “Party A Bid”). The Party A Bid was subject to uncommitted financing from a mix of equity and debt sources. The closing price on Nasdaq of Intermex’s common stock on January 6, 2025 was $20.41.

On January 7, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP, and Lazard. FTP provided a process update, including regarding FTP’s attempts to reengage certain strategic counterparties that had declined to participate in the process, and noted that the few other potential counterparties that remained active in the process were still at an early stage and were not yet in a position to submit a bid. The Strategic Alternatives Committee discussed the Party A Bid, including uncertainty regarding Party A’s financial capacity to consummate a transaction and transaction timing. The Strategic Alternatives Committee also discussed the challenges that Intermex was facing, including uncertainties caused by the political and economic conditions causing weakness in the retail business, as well as the uncertainties inherent in the shift to a digital service model. As part of that discussion, the Strategic Alternatives Committee raised questions regarding the assumptions in the Initial Projections and the feasibility of achieving the results in the Initial Projections. The Strategic Alternatives Committee also discussed with management the Initial Projections and their underlying assumptions, and requested that management make revisions to those assumptions that would more closely align with the evolving assessment of the key challenges to the successful realization of Intermex’s strategic plan.

On January 13, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to further discuss the strategic alternatives process. Representatives of FTP reported that Party A remained engaged in the process but had indicated that it will have difficulties financing a potential transaction, provided an update as to the limited number of other counterparties that remained engaged in the strategic process, and discussed attempts to reengage certain other potential strategic counterparties, including Western Union, none of which had indicated that they were interested in reengaging. The Strategic Alternatives Committee also further discussed the updated alternative set of financial projections that had been prepared by management following the prior meeting at the request of the Strategic Alternatives Committee for internal use by the Strategic Alternatives Committee. The principal differences in the projections related to the speed with which Intermex’s retail business recovered from the weakness being observed by management in the second half of 2024 and the effectiveness of Intermex’s transition to a digital services model.

On January 16, 2025, upon instruction of the Strategic Alternatives Committee, H&K sent a notice to Western Union and one other potential strategic counterparty to return or destroy all confidential information provided to it in accordance with the terms of the non-disclosure agreement between Intermex and such counterparty.

On January 27, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss updates to the strategic alternatives process, including discussions regarding the 2 potential counterparties that remained active in the strategic process, including strategies for encouraging such potential counterparties to submit bid proposals, an update on due diligence conducted by Party A (which was the only active counterparty that had submitted a pricing indication) and Party A’s financing capacity, the upcoming earnings announcement for the fourth quarter of 2024, and expected cash flows. Representatives of Cravath also reviewed a summary of the key terms of the forms of the draft merger agreement prepared to solicit bids from strategic and financial counterparties that had been prepared by Cravath and H&K.

On February 5, 2025, Intermex management and representatives of Cravath, H&K, FTP and Lazard held a telephonic meeting to discuss updates regarding the strategic process, including what appeared to be declining interest by Party A, due in part to difficulties in its ability to finance an acquisition of Intermex.

On February 6, 2025, representatives of Party A’s financial advisor held a telephonic meeting with representatives of FTP during which Party A’s financial advisor communicated Party A’s decision to withdraw from Intermex’s strategic process, explaining that Party A was not in a position to pursue a potential transaction at that time.

On February 7, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss updates regarding the Intermex strategic alternatives process, including discussions regarding Party A’s withdrawal from Intermex’s strategic process and that only a few other counterparties remained actively engaged in the process and were at an early diligence stage (and none of which proceeded to make an offer). The Strategic Alternatives Committee also discussed the upcoming earnings announcement for the fourth quarter of 2024.

By the middle of February 2025, there were no active indications of interest or active counterparties in the strategic process. On February 19, 2025 and February 20, 2025, the Board of Directors held its regularly scheduled quarterly meeting with Intermex management to discuss, among other things, fourth quarter and full year 2024 results. The Board of Directors, upon the advice and recommendation of the Compensation Committee of the Board of Directors, approved the compensation of the Strategic Alternatives Committee members in consideration of their significant efforts, including holding 15 formal meetings and numerous update calls and communications. Representatives of FTP presented a summary overview and update of the strategic alternative process in which FTP had conducted outreach to over 107 potential counterparties (30 strategics and 77 financial sponsors), of which 39 potential counterparties attended telephonic calls with FTP, 20 executed non-disclosure agreements, and six, including Western Union, attended meetings with Intermex senior management, noting that only Party A had submitted a proposal and none had made an actionable proposal with respect to a strategic transaction with Intermex. In light of these results, the Board of Directors discussed the status of the process, Intermex’s path forward in executing on its strategic plan to grow its digital business and enhance its retail services and products, and the ramifications of a possible suspension of the strategic alternatives process.

On February 25, 2025, the Strategic Alternatives Committee held a meeting with representatives of Cravath during which it reviewed the results of the strategic alternatives process and determined to unanimously recommend to the Board of Directors that it suspend the strategic alternatives process. The members of the Board of Directors were subsequently informed of that recommendation and on the same day acted by unanimous written consent to approve such suspension, with the Strategic Alternatives Committee remaining in place in the event of a change in circumstances.

In late February 2025, the Chief Executive Officer of a potential strategic counterparty (“Party B”) sent several text messages to Intermex’s Chief Executive Officer, Robert Lisy. Mr. Lisy did not engage in any communications with Party B at such time as such messages did not identify the sender, nor was the purpose of the outreach clear.

On February 26, 2025, Intermex released its fourth quarter and fiscal year 2024 earnings and announced suspension of the strategic alternatives process. On the trading day immediately prior to the announcement, the closing price on Nasdaq of Intermex’s common stock was $18.32, and on the trading day immediately following the announcement, such closing price was $15.26. Intermex communicated to the market, both through its press release and at its Investor Day conference held the same day, Intermex’s intention to invest heavily in its digital business and the impact of such strategic plan, as well as other industry, market and economic trends, on management’s projections of future earnings.

On March 4, 2025, Intermex’s Chief Executive Officer, Robert Lisy, received e-mail correspondence from the Chief Executive Officer of Party B, which had not been identified as a potential acquirer during the strategic alternatives process. In the days following such communication and after validation of the source thereof, Mr. Lisy participated in a telephonic meeting with the Chief Executive Officer of Party B and was informed that Party B was potentially interested in pursuing an acquisition of Intermex.

On March 12, 2025, after consultation with the Chair of the Strategic Alternatives Committee, Michael Purcell, and Mr. Lisy, FTP sent communications to Western Union, Party A and one other potential strategic party, which

parties were considered, in light of the broad solicitation just completed, to be most likely to reengage in the consideration of a strategic transaction with Intermex, to encourage them to do so. Mr. Lisy also directly communicated with the Chief Executive Officer of Western Union, Devin McGranahan, to encourage and assess Western Union’s interest in a potential transaction.

On March 13, 2025, Mr. Lisy, the Chief Financial Officer of Intermex, Andras Bende, and the Chair of the Strategic Alternatives Committee, Michael Purcell, held a telephonic meeting to discuss the approach from Party B and potential renewed interest from Western Union.

During March 2025 and early April 2025, Intermex management considered first quarter 2025 results and operating trends and updated the Initial Projections primarily to reflect the most recently observed business trends and market behavior (which we refer to as the “Updated Initial Projections” in this proxy statement), and taking into account financial results through the early part of 2025. The key assumptions senior management considered with respect to the Updated Initial Projections included, among others, LAC market growth assumptions, assumptions around the separation of Intermex retail growth rate from that of the retail market growth rate, assumptions around growth in personnel costs and other selling, general and administrative expenses, and the estimated cost to acquire digital customers.

On March 24, 2025, Party B entered into a non-disclosure agreement with Intermex on substantially the same terms as the non-disclosure agreements entered into with other potential counterparties, as described above, other than the omission of express standstill language.

On April 15, 2025, at the direction of the Chair of the Strategic Alternatives Committee, FTP provided the Updated Initial Projections to Party B.

On April 15, 2025, Western Union sent Intermex an initial indication of interest with a proposed merger consideration range of $12.00 to $14.00 per share in all cash. The indication of interest included a statement that Western Union would expect to enter into employment agreements or retention arrangements with key members of senior management of the Company. The closing price on Nasdaq of Intermex’s common stock on April 15, 2025 was $11.83.

On April 25, 2025, Party B sent Intermex an initial indication of interest with a proposed merger consideration of $15.25 per share composed of 35% in Party B stock and 65% in cash. The closing price on Nasdaq of Intermex’s common stock on April 25, 2025 was $12.43.

On April 25, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of H&K and FTP to discuss the proposals from Party B and Western Union, including strengths and weaknesses of each. In particular, the Strategic Alternatives Committee discussed the need for reverse due diligence with respect to Party B to validate its value in light of the equity component of its proposal. The Strategic Alternatives Committee also discussed earnings results from the first quarter of 2025, the decline in Intermex’s trading price, the increasingly challenging business environment and risks related to the digital business model. In light of these factors, the Strategic Alternatives Committee indicated a willingness to move forward with further discussions with both Western Union and Party B. FTP also informed the Strategic Alternatives Committee that none of the other potential counterparties contacted on March 12, 2025 had reengaged in the process.

On April 29, 2025, FTP shared the Updated Initial Projections with Western Union.

On May 1, 2025 and May 2, 2025, the Board of Directors held its regularly scheduled quarterly meeting and, among other things, discussed with Intermex management first quarter 2025 results, including a very significant year over year decline in the number of retail wire transactions, the revenue impacts of which were only partly offset by an increase in amount of funds sent per transaction. Intermex management also discussed the actual and potential negative effects of certain new U.S. federal government policies, including trade actions and immigration enforcement, on Intermex’s results and prospects. The Board of Directors also received an update from representatives of FTP regarding the potential counterparties contacted on or after March 12, 2025 that declined to reengage in the process as well as the status of the discussions with Western Union and Party B, including offered consideration and, in the case of Party B, reverse due diligence and financing. The Board of Directors also received a brief update from management regarding development of an alternative “moderate” case financial model being

prepared by senior management for the Strategic Alternatives Committee’s review in light of rapid changes in market conditions and operational results during the balance of the first quarter of 2025 and early portion of the second quarter of 2025, which would be more fully discussed with the Strategic Alternatives Committee at its next meeting.

On May 5, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss, among other things, the development of an alternative “moderate” case financial model, prepared by senior management, in light of rapid changes in market conditions and operational results during the balance of the first quarter of 2025, which changes continued to be observed in the early portion of the second quarter of 2025, including a decline in the number of retail transactions, as well as changes to growth rates within the digital business and anticipated returns within those business lines. The Strategic Alternatives Committee discussed and instructed management to prepare the “moderate” case management financial model, reflecting the rapidly evolving current environment and resulting lower outlook for market growth. The Strategic Alternatives Committee also discussed the proposals from Party B and Western Union, and representatives of FTP provided a status update regarding due diligence progress with each such potential counterparty. The Strategic Alternatives Committee also discussed the status of reverse due diligence of Party B and engaged in a preliminary discussion of exchange ratio mechanics regarding the equity consideration component of Party B’s offer.

On May 12, 2025, Intermex management and representatives of FTP and Lazard attended an in-person full day meeting with Party B at its headquarters to perform a reverse due diligence review.

On May 15, 2025, Intermex entered into a clean team agreement with Western Union.

During the first half of May 2025, Intermex senior management further developed and finalized a “moderate” case management financial model (which we refer to in this proxy statement as the “Moderate Case Management Forecasts”), as had been discussed and requested by the Strategic Alternatives Committee.

On May 16, 2025, the Strategic Alternatives Committee held a meeting with representatives of Cravath and Lazard to discuss the Party B and Western Union proposals, as well as the Moderate Case Management Forecasts and Lazard’s preliminary analysis regarding the standalone valuation of Intermex based on the Moderate Case Management Forecasts as instructed by the Strategic Alternatives Committee.

On May 21, 2025, Party B sent Intermex and FTP a revised indication of interest with respect to a proposed acquisition of Intermex, including an update to anticipated timing and additional diligence requests, but with the same merger consideration of $15.25 per share, composed of 35% in Party B stock and 65% in cash, as it had previously proposed despite indications that it might be willing to offer an enhancement to its proposed merger consideration. The closing price on Nasdaq of Intermex’s common stock on May 21, 2025 was $11.07.

On May 25, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of H&K, FTP and Lazard to discuss Party B’s revised indication of interest. The Strategic Alternatives Committee discussed and approved FTP sending a process letter to request from both Party B and Western Union their best and final offers (the “Final Process Letter”) and their comments to drafts of the respective merger agreement templates and related Company Disclosure Letter to be provided to each of them. On May 28, 2025, draft versions of the merger agreement for Party B (the “Party B Merger Agreement”) and the Merger Agreement for Western Union, as well as draft versions of the Company Disclosure Letter for each, were made available in the Project Ivey data room. On June 1, 2025, FTP sent the Final Process Letter to Party B and Western Union with a deadline of June 16, 2025 to submit their best and final offers, along with a mark-up or comments to the template merger agreements.

On June 16, 2025, Western Union sent a revised indication of interest to FTP proposing merger consideration of $14.50 per share in cash, along with an issues list to the template Merger Agreement for Western Union. On June 16, 2025, Party B sent a revised indication of interest to Intermex and FTP proposing the same merger consideration as it had previously of $15.25 per share composed of 35% in Party B stock and 65% in cash, as well as a revised draft of the Party B Merger Agreement with the conversion ratio to be set based upon the market price of Party B’s common stock at signing of the Party B Merger Agreement rather than at its consummation as had been proposed in the template version that had been provided by Intermex. Party B also demanded a 30 day exclusivity period in order for it to continue with negotiations and diligence. The closing price on Nasdaq of Intermex’s common stock on June 16, 2025 was $10.26.

On June 17, 2025, the Strategic Alternatives Committee held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss the revised indications of interest from Party B and Western Union. The Strategic Alternatives Committee also discussed continued difficulties facing the money transfer remittance industry, regulatory considerations and other key considerations associated with a potential transaction with each counterparty, as well as the attractiveness of each proposal relative to each other, as well as the prevailing market price of Intermex’s common stock. On June 18, 2025, the Strategic Alternatives Committee held a meeting with representatives of Cravath and Lazard to discuss the proposals from Party B and Western Union. The Strategic Alternatives Committee instructed Lazard to work with FTP and Intermex management further to negotiate with Party B on the amount and composition of its proposed merger consideration.

On June 20, 2025, Mr. Lisy, Mr. Purcell, and the Chief Executive Officer and Chairman of Party B held a telephonic call to discuss high level vision for the combined business. On June 21, 2025, Mr. Purcell held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss the current status of negotiations with Party B and Western Union, including Party B refusing to increase or revise the composition of its proposed merger consideration. In light of this information, there was also discussion of a collar to mitigate risk of a decline in the market value of the equity offered by Party B between execution and consummation of the Party B Merger Agreement, as well as a discussion of the amount of the reverse termination fees that would be payable by Party B if it were not able to consummate the proposed merger due to the failure to obtain financing.

On June 23, 2025, the Board of Directors held a meeting with Intermex management and representatives of Cravath, H&K, FTP and Lazard to discuss the current status of negotiations with Party B and Western Union. Representatives of FTP reviewed its preliminary financial analyses of Intermex and both proposals. The Board of Directors discussed with the advisors the Party B proposal, including a pricing collar for the exchange ratio with respect to the equity consideration component and termination fees. The Board of Directors also discussed with the advisors the Western Union proposal, including the fact that the nominal value of Western Union’s proposal was less than that of Party B’s proposal, that Western Union’s progress in completing its due diligence review was considerably behind that of Party B, the regulatory considerations with respect to each proposal and the view that there was greater risk of consummation of a transaction with Western Union. Representatives of Lazard presented information regarding Party B’s business and stock value and market trading characteristics, the potential effects of various collars on the exchange ratio, and the selection of inputs that would underly any financial fairness opinion to be provided by Lazard. Following lengthy discussion of the relative strengths and weaknesses of each counterparty’s proposal, each counterparty’s likelihood of entering into a definitive acquisition agreement, the extent to which each counterparty had completed due diligence, and other factors that the Board of Directors considered reasonable or necessary in order to make a determination in the best interest of Intermex’s stockholders, and in light of the robust, extensive and publicly announced solicitation process that Intermex had effected to seek strategic alternatives, the Board of Directors approved moving forward with Party B as the superior offer, including entering into an exclusivity agreement, provided that Party B was willing to accept an exchange ratio collar.

On June 24, 2025, the members of the Strategic Alternatives Committee, Intermex management and representatives of Lazard, FTP, Cravath and H&K exchanged communications regarding options for an exchange ratio collar with respect to the equity component of Party B’s proposed merger consideration. Following negotiations between representatives of each of FTP and Party B’s financial advisor, an agreement in principle with respect to an acceptable exchange ratio collar was achieved. On June 25, 2025, Intermex entered into a clean team agreement with Party B. On June 26, 2025, Intermex entered into an exclusivity agreement with Party B with an exclusivity period expiring on July 26, 2025, subject to an automatic seven day extension upon mutual agreement in writing that each party was working in good faith to complete a proposed transaction and finalize definitive transaction documentation. From June 26, 2025 until August 9, 2025, representatives of H&K and Party B’s counsel negotiated the Party B Merger Agreement and exchanged multiple drafts thereof, along with multiple drafts of the Company Disclosure Letter, while Party B continued its due diligence process. In addition, representatives of H&K and Party B’s counsel discussed potential objections to the proposed merger by antitrust authorities and possible responses thereto.

On July 1, 2025, Western Union’s Chief Executive Officer sent a communication to Mr. Lisy. Mr. Lisy did not respond except to inform Western Union that Intermex had entered into an exclusivity agreement with another party. Representatives of FTP also informed Western Union’s financial advisor that Intermex had entered into an exclusivity agreement with another party.

On July 16, 2025, the Chief Executive Officer of Party B visited Intermex’s headquarters and attended a meeting with Mr. Lisy to discuss key deal terms, certain aspects of the integration of Intermex with Party B, including identification of key management personnel and their retention (including Mr. Lisy), as well as revisions to Mr. Lisy’s employment agreement requested by Party B.

On July 21, 2025, Western Union sent a revised indication of interest to FTP with an increased proposed merger consideration of $16.00 per share in cash accompanied by a list of Merger Agreement issues and proposed responses that had been prepared by Western Union’s legal counsel, Sidley Austin LLP (“Sidley”). Later that day, Party B was informed of this development as required by the exclusivity agreement with Party B. Western Union received no response to this revised indication of interest other than a reminder that Intermex was subject to an exclusivity agreement with another party. The closing price on Nasdaq of Intermex’s common stock on July 21, 2025 was $9.54.

Later in the day on July 21, 2025, the Board of Directors held a meeting with Intermex management and representatives of FTP, Lazard, H&K and Cravath to discuss recent developments. FTP reviewed the history of the strategic alternatives process, including that of the 107 potential counterparties initially contacted, only Party B and Western Union had submitted actionable proposals that had not been withdrawn, and provided an update on the overall negotiation process with Party B, including the expectation that execution of a merger agreement would occur after the closing of trading on Nasdaq on Friday, July 25, 2025. The Board of Directors was also informed of and discussed Western Union’s revised proposal, open issues with Party B, regulatory considerations and risks associated with consummating a transaction with either Western Union or Party B as well as the merits of the offered merger consideration relative to Intermex remaining independent and executing on its stand-alone plan in light of the market challenges facing it. The Board of Directors also discussed timing concerns and the fact that Western Union had fallen even farther behind Party B regarding due diligence and had never provided a mark-up of a proposed merger agreement. Mr. Lisy also briefed the Board of Directors regarding his July 16, 2025 meeting with Party B’s Chief Executive Officer, including their discussions regarding the treatment of equity compensation, a key executive retention program (which would include Mr. Lisy) and revisions to Mr. Lisy’s employment agreement that would be required by Party B. Representatives of H&K also presented a summary of the current draft of the merger agreement for Party B and proposed key deal terms, including regarding a potential key executive retention bonus program that was in process before further consideration by Intermex’s Board of Directors (the “Retention Bonus Program”). In light of these factors, the Board of Directors instructed management and the various advisors to continue to pursue a transaction with Party B.

Negotiations between representatives of H&K and Party B’s legal counsel continued; however, on July 24, 2025, representatives of Party B’s financial advisor informed representatives of FTP that Party B did not expect to be able execute the Party B Merger Agreement the next day or prior to the end of the exclusivity period on July 26, 2025, indicating that it had not been able to complete negotiation of definitive commitment papers to finance the cash portion of its proposed merger consideration. Later that day, the Board of Directors met with Intermex management and representatives of H&K, Cravath, FTP and Lazard, at which meeting, the Board of Directors was informed that Party B had indicated that it would not be in the position to execute the Party B Merger Agreement before the end of the exclusivity period. In light of these developments, the Board of Directors instructed management to pursue the revised offer proposed by Western Union immediately following expiration of the exclusivity and authorized FTP to request early termination of exclusivity with Party B. The Board of Directors also discussed strategies for communicating with both Western Union and Party B when exclusivity with Party B terminated. Following this instruction, H&K began to prepare a revised draft of the Merger Agreement with Western Union.

On July 25, 2025, representatives of Party B’s financial advisor communicated to representatives of FTP that Party B would not be able to sign the Party B Merger Agreement that day or prior to expiration of the exclusivity period. Later that day, the Board of Directors held a meeting with Intermex management and representatives of H&K, Cravath, FTP and Lazard to discuss the competing offers from Western Union and Party B. Representatives of FTP provided an update on Party B’s difficulties with obtaining financing and Intermex’s request for immediate release from exclusivity, which was not accepted. The Board of Directors also further discussed a plan to engage in negotiations with Western Union immediately following the expiration of the exclusivity period and to encourage Western Union to complete its diligence rapidly, with the goal of entering into a Merger Agreement as quickly as possible to eliminate ongoing disruption and uncertainty with respect to Intermex’s strategic direction.

On July 26, 2025, exclusivity with Party B ended. On July 27, 2025, as directed by the Board of Directors, Mr. Lisy contacted the Chief Executive Officer of Western Union, Devin McGranahan, and FTP contacted Western Union’s financial advisor to indicate that exclusivity had terminated and that Intermex was able and willing to

negotiate a merger with Western Union based on its July 21, 2025 proposal, provided that Western Union was committed to move quickly to complete its diligence and negotiate a definitive Merger Agreement. That same day, H&K delivered a draft of the Merger Agreement to Sidley. The draft provided for, among other things, all cash consideration of $16 per share, representations warranties, covenants and other provisions largely based on those that had been heavily negotiated with and accepted by Party B, including customary no-shop and fiduciary out provisions and a termination fee payable by Intermex under certain circumstances equal to 2.75% of Intermex’s fully diluted equity value implied by the deal price. The draft also allocated antitrust approval risk to Western Union through a reverse termination fee (as proposed by Western Union in the comments to the Merger Agreement provided by Sidley on July 21, 2025) payable by Western Union in the event of the existence of a Restraint related to any antitrust law equal to 8.0% of Intermex’s fully diluted equity value implied by the deal price.

On July 30, 2025, Mr. Lisy and Mr. McGranahan conducted a call during which Mr. McGranahan indicated Western Union’s commitment to move quickly, as well as outlined ideas regarding the integral role that Intermex and its leadership would play if acquired by Western Union and, accordingly, the need to ensure retention of the Intermex management team (including Mr. Lisy) during, until and following the closing of the Merger.

Also on July 30, 2025, representatives of Sidley and representatives of H&K conducted a telephonic meeting during which certain key issues with respect to the Merger Agreement were discussed, as well as the need for Sidley to respond quickly with its mark-up of the draft Merger Agreement provided by H&K.

Later that day, representatives of Party B’s counsel and representatives of H&K conducted a telephonic meeting during which a number of open issues with respect to the Party B Merger Agreement were discussed, including the insistence of Intermex that Party B accept an antitrust reverse termination fee; however, none of such issues were resolved.

On July 31, 2025, members of the Strategic Alternatives Committee attended a regularly scheduled check-in call with Intermex management and representatives of FTP, H&K, Cravath and Lazard to discuss an update on the respective bids from Western Union and Party B, including positive communications with Western Union, its financial advisors and Sidley. Management also discussed with the Strategic Alternatives Committee the communications from Western Union regarding Western Union’s interest in retaining key management of the Company, including Mr. Lisy. Representatives of FTP reported on a call from the prior evening with representatives of Party B’s financial advisor, during which Party B’s financial advisor had indicated that Party B was unwilling to continue with a potential acquisition of Intermex except at a materially lower price per share of Intermex common stock as compared to its previous offer. 

On August 1, 2025, Mr. Lisy and the Chief Executive Officer of Party B spoke telephonically to discuss the state of Party B’s interest in Intermex and, later that day, Intermex management, Mr. Purcell, and representatives of FTP, Lazard, Cravath and H&K attended a telephonic meeting at which Mr. Lisy reported that Party B’s Chief Executive Officer had explained Party B’s financing issues and the related need of Party B to potentially lower its offering price to $12.50 per share composed of 35% in Party B stock and 65% in cash. Later that same day, Sidley sent H&K a revised draft of the Merger Agreement. The revised draft, among other things, increased the termination fee payable by Intermex under certain circumstances to 4.0% of Intermex’s fully diluted equity value implied by the deal price and decreased the antitrust reverse termination fee payable by Western Union to 5.0% of Intermex’s fully diluted equity value implied by the deal price.

On August 2, 2025, Mr. Lisy and Mr. McGranahan met in person over dinner in Coral Gables, Florida to discuss various matters, including the status of due diligence workstreams, targeted timing of signing the Merger Agreement, the proposed antitrust reverse termination fee to be payable by Western Union, retention of key members of Intermex management (including Mr. Lisy) given the integral role that Western Union intended Intermex to play following its acquisition, the vesting and payment of the equity compensation held by Intermex’s employees as a component of that retention, as well as the Retention Bonus Program and the need for Intermex executives to waive certain severance rights under their existing employment agreements. Mr. Lisy and Mr. McGranahan also discussed the terms of Mr. Lisy’s existing employment agreement with Intermex and Mr. Lisy waiving his severance entitlements thereunder.

On August 3, 2025, H&K sent Sidley a revised draft of the Merger Agreement. The revised draft, among other things, increased the antitrust reverse termination fee payable by Western Union to 6.5% of Intermex’s fully diluted equity value implied by the deal price.

On August 3, 2025 and throughout the following week, Western Union continued to conduct extensive due diligence and representatives of Sidley and Western Union conducted numerous videoconferences with representatives of Intermex, H&K and FTP as part of such due diligence review.

During the week of August 4, 2025, Intermex management held daily telephonic meetings with Mr. Purcell, and representatives of FTP, Lazard, Cravath and H&K to discuss the status, progress and timing of the two active merger proposals, with a focus on Western Union’s proposal.

On August 4, 2025, H&K sent Sidley a draft of the Retention Bonus Program to be adopted by Intermex’s Board of Directors, and from August 4, 2025 until August 9, 2025, Intermex and Western Union, and their respective legal advisors, negotiated the final terms of the Retention Bonus Program.

On August 5, 2025, representatives of H&K and Sidley held a telephonic meeting to discuss certain key issues remaining open with respect to the draft of the Merger Agreement with a particular emphasis on the treatment of certain equity based awards at closing of the Merger, no-shop and fiduciary out covenants, regulatory approvals required for closing, termination fee provisions and the antitrust reverse termination fee to be payable by Western Union.

On August 6, 2025, Sidley sent to H&K a revised draft of the Merger Agreement. The revised draft, among other things, decreased the antitrust reverse termination fee payable by Western Union to 5.5% of Intermex’s fully diluted equity value implied by the deal price. From August 6, 2025 to August 9, 2025, H&K and Sidley exchanged multiple revised drafts of the Merger Agreement and Intermex and Western Union, along with their advisors, continued to negotiate and finalize the Merger Agreement.

Also on August 6, 2025, Mr. Lisy met with Mr. McGranahan at Intermex’s Miami headquarters along with Western Union’s Chief Financial Officer, Head of Business Development, Chief People Officer, Benefits Leader, and Southeast Regional Sales Leader to facilitate Western Union’s in person due diligence review.

Also on August 6, 2025, Party B’s counsel sent H&K purportedly final drafts of Party B’s debt commitment documents with respect to Party B’s financing, and on August 7, 2025, Party B’s counsel sent a revised draft of the Party B Merger Agreement, which reflected, among other things, a materially decreased proposed merger consideration of $13.00 per share composed of 35% in Party B stock and 65% in cash. On August 8, 2025, H&K sent Party B’s counsel a further revised draft of the Party B Merger Agreement, which, among other things, communicated to Party B that an antitrust reverse termination fee remained a non-negotiable deal point.

On August 7, 2025, Mr. Lisy and Party B’s Chief Executive Officer attended a telephonic call to, among other things, discuss Mr. Lisy facilitating Party B’s efforts to obtain financing and Party B’s currently proposed offer. Party B’s Chief Executive Officer indicated to Mr. Lisy that Party B’s proposed merger consideration price of $13.00 per share was its best and final offer. Although Party B’s Chief Executive Officer indicated to Mr. Lisy that Party B’s proposed merger consideration of $13.00 per share was its best and final offer, he did indicate that Party B might consider an unspecified higher offer if the potential transaction with another party faltered.

Also, on August 7, 2025, Mr. Lisy and Mr. McGranahan participated in a telephonic call to discuss timing of signing the Merger Agreement and remaining open items requiring resolution before the Merger Agreement could be executed.

From August 8, 2025 through August 10, 2025, Intermex and Western Union and their respective advisors exchanged electronic communications regarding strategy and timing of joint Merger communications to be publicized following the signing of the Merger Agreement, including exchanging drafts of the joint press release to be issued by Western Union and Intermex.

On August 9, 2025, the Board of Directors held a joint meeting with the Strategic Alternatives Committee and the Compensation Committee of the Board. Intermex management and representatives of FTP, Lazard, H&K and Cravath were also in attendance. Representatives of FTP presented a summary recap of the strategic process and its results and representatives of H&K presented a summary of the current draft of the Merger Agreement and proposed key deal terms. FTP was not requested to, and did not, provide a fairness opinion with respect to the Merger in light of the fact that Lazard had been engaged for that purpose, among others. Representatives of Lazard reviewed the analyses it had conducted in connection with its financial fairness opinion and rendered to the Strategic Alternatives Committee and the Board of Directors its oral opinion, which opinion was subsequently confirmed by delivery of a written opinion, dated August 10, 2025, to the effect that, as of such date, and based upon and subject to the various

assumptions made, procedures followed, matters considered and qualifications and limitations on the review undertaken by Lazard in connection with its opinion, the Merger Consideration to be paid to holders of our common stock (other than Excluded Holders) in the Merger was fair, from a financial point of view, to such holders. For a detailed discussion of Lazard’s opinion, please see below under “—Opinion of the Financial Advisor.” The Board of Directors also reviewed an updated relationship disclosure that had been provided by Lazard and discussed that Lazard did not have any material relationship with Western Union that would adversely affect its ability to act as an independent financial advisor to the Strategic Alternatives Committee and the Board of Directors. The Board of Directors discussed these presentations and Intermex’s prospects and challenges, including the risks of executing on Intermex’s strategic plan in light of current market, political and economic conditions and general uncertainty facing the money transfer remittance industry. The Board of Directors, upon the unanimous recommendation of the Strategic Alternatives Committee, after careful consideration, unanimously (1) determined that the Merger Agreement and the Transactions, including the Merger, are advisable and in the best interests of Intermex and its stockholders; (2) authorized, approved and adopted the Merger Agreement and the Transactions; (3) authorized the execution and delivery by Intermex of the Merger Agreement; (4) resolved that the Merger Agreement be submitted to Intermex’s stockholders for approval and adoption at the Company Stockholders’ Meeting; and (5) recommended that Intermex’s stockholders vote in favor of the adoption and approval of the Merger Agreement and the Transactions. The Board of Directors were also provided with an analysis of the payments to the Intermex executive officers and non-employee directors resulting from a change of control, as well as a summary of the Retention Bonus Program, which was jointly and unanimously approved by the Board of Directors (with Mr. Lisy recused from such vote) and the Compensation Committee of the Board of Directors.

Later in the day, on August 9, 2025, Mr. Lisy and Mr. McGranahan held a telephonic meeting to discuss approval of the Transactions by Western Union’s board of directors and plans for members of Western Union’s management team to meet with Intermex management at the Intermex Miami headquarters the following day.

On August 10, 2025, Mr. McGranahan and other senior executives of Western Union met with Mr. Lisy, Mr. Bende, Christopher Hunt, Intermex’s Chief Operating Officer, and Joseph Aguilar, Intermex’s President and General Manager – Latin America, at Intermex’s Miami headquarters to complete confirmatory business due diligence. Also on August 10, 2025, each of the executive officers, including Mr. Lisy, entered into an agreement with Intermex pursuant to which each consented to the termination of such officer’s employment agreement with Intermex or any of its subsidiaries, other than with respect to certain restrictive covenants thereunder, effective as of immediately prior to the Effective Time, and further agreed to forfeit all rights to any severance payments or benefits in connection with certain terminations of employment other than the payments under the Retention Bonus Program. Early that evening, Intermex, Western Union and Merger Sub executed and delivered the Merger Agreement, following which, Intermex and Western Union issued a joint press release announcing the execution of the Merger Agreement.

The Board of Directors, upon the unanimous recommendation of the Strategic Alternatives Committee, has unanimously (1) determined that the Merger Agreement and the Transactions, including the Merger, are advisable and in the best interests of Intermex and its stockholders; (2) authorized, approved and adopted the Merger Agreement and the Transactions; (3) authorized the execution and delivery by Intermex of the Merger Agreement; (4) resolved that the Merger Agreement be submitted to Intermex’s stockholders for approval and adoption at the Company Stockholders’ Meeting; and (5) recommended that Intermex’s stockholders vote in favor of the adoption and approval of the Merger Agreement and the Transactions.

The Board of Directors unanimously recommends that you vote (1) “FOR” the Merger Proposal, (2) “FOR” the Compensation Proposal and (3) “FOR” the Adjournment Proposal.

In evaluating the Merger Agreement and the Transactions, including the Merger, the Board of Directors consulted with the Strategic Alternatives Committee, outside legal counsel of the Strategic Alternatives Committee, outside legal counsel to Intermex, Intermex’s financial advisor, the Strategic Alternatives Committee’s financial advisor, and senior management. In reaching its decision to approve the Merger Agreement, and in recommending that Intermex’s stockholders vote in favor of the adoption of the Merger Agreement, the Board of Directors

considered numerous positive factors relating to the Merger Agreement, the Merger and the other Transactions, including, among others, the recommendation of the Strategic Alternatives Committee, as well as, the following material factors (which factors are not necessarily presented in order of relative importance):

In the course of reaching the determinations and decisions and making the recommendation described above, the Board of Directors and Strategic Alternatives Committee, in consultation with Intermex’s senior management, outside legal counsel and financial advisors, also considered the risks and potentially negative factors relating to the Merger Agreement, the Merger and the other Transactions, including, among others, the following material factors (which factors are not necessarily presented in order of relative importance):

The Board of Directors and Strategic Alternatives Committee believed that, overall, the potential benefits of the Merger to Intermex’s stockholders substantially outweighed the risks and uncertainties of the Merger.

The foregoing discussion of factors considered by the Board of Directors and Strategic Alternatives Committee contains the material factors considered by the Board of Directors and Strategic Alternatives Committee, but is not in any way intended to be exhaustive. In light of the variety of factors considered in connection with its evaluation of the Merger, the Board of Directors and Strategic Alternatives Committee did not find it practicable to, and did not, quantify or otherwise assign relative weights to the specific factors considered in reaching its determinations and recommendations. Each member of the Board of Directors and Strategic Alternatives Committee applied such member’s own business judgment to the process and may have given different weight to different factors. Neither the

Board of Directors nor Strategic Alternatives Committee made any specific determination as to whether any factor or any particular aspect of a factor supported or did not support its ultimate determination. Rather, each of the Board of Directors and Strategic Alternatives Committee based its recommendation on the totality of the information presented.

The Strategic Alternatives Committee retained Lazard as its financial advisor in connection with the Merger. In connection with Lazard’s engagement, the Strategic Alternatives Committee requested that Lazard evaluate the fairness, from a financial point of view, to holders of our common stock (other than Excluded Holders) of the Merger Consideration to be paid to such holders in the Merger. On August 9, 2025, at a joint meeting of the Board of Directors and Strategic Alternatives Committee, Lazard rendered to the Strategic Alternatives Committee and the Board of Directors its oral opinion, which opinion was subsequently confirmed by delivery of a written opinion, dated August 10, 2025, to the effect that, as of such date, and based upon and subject to the various assumptions made, procedures followed, matters considered and qualifications and limitations on the review undertaken by Lazard in connection with its opinion, the Merger Consideration to be paid to holders of our common stock (other than Excluded Holders) in the Merger was fair, from a financial point of view, to such holders.

The full text of Lazard’s written opinion, dated August 10, 2025, which describes the various assumptions made, procedures followed, matters considered, and qualifications and limitations on the review undertaken by Lazard in connection with its opinion, is attached as Annex B to this proxy statement and is incorporated herein by reference in its entirety. The summary of the written opinion of Lazard, dated August 10, 2025, set forth in this proxy statement is qualified in its entirety by reference to the full text of Lazard’s written opinion attached as Annex B. You are encouraged to read Lazard’s opinion and the summary contained in this proxy statement carefully and in their entirety. Lazard’s engagement and its opinion were for the benefit of the Strategic Alternatives Committee and the Board of Directors (in their capacity as such) and Lazard’s opinion was rendered to the Strategic Alternatives Committee and the Board of Directors in connection with their evaluation of the Merger and addressed only the fairness, as of the date of the opinion, from a financial point of view, to holders of our common stock (other than Excluded Holders) of the Merger Consideration to be paid to such holders in the Merger. Lazard’s opinion is not intended to and does not constitute a recommendation to any stockholder as to how such stockholder should vote or act with respect to the Merger or any matter relating thereto.

In connection with its opinion, Lazard:

Lazard assumed and relied upon the accuracy and completeness of the foregoing information, without independent verification of such information. Lazard did not conduct any independent valuation or appraisal of any of the assets or liabilities (contingent or otherwise) of Intermex or concerning the solvency or fair value of Intermex, and Lazard was not furnished with any such valuation or appraisal. Management of Intermex advised Lazard that the Moderate Case Management Forecasts utilized in Lazard’s analyses reflected their best currently available estimates and judgments as to the future financial performance of Intermex. Accordingly, the Strategic Alternatives Committee instructed Lazard to use only such forecasts for purposes of Lazard’s analyses in connection with its opinion. With respect to the financial forecasts utilized in Lazard’s analyses, Lazard assumed, with the consent of the Strategic

Alternatives Committee, that they had been reasonably prepared on bases reflecting the best currently available estimates and judgments as to the future financial performance of Intermex. Lazard assumed no responsibility for and expressed no view as to any such forecasts or the assumptions on which they are based.

Further, Lazard’s opinion was necessarily based on economic, monetary, market and other conditions as in effect on, and the information made available to Lazard as of, the date of its opinion. Lazard further noted that volatility in the credit, commodities and financial markets may have an effect on Intermex or the Merger and Lazard did not express an opinion as to the effects of such volatility on Intermex or the Merger. Lazard assumed no responsibility for updating or revising its opinion based on circumstances or events occurring after the date thereof. Lazard did not express any opinion as to the price at which shares of our common stock may trade at any time subsequent to the announcement of the Merger. In connection with its engagement, Lazard was not authorized to, and did not, solicit indications of interest from third parties regarding a potential transaction with Intermex. In addition, Lazard’s opinion did not address the relative merits of the Merger as compared to any other transaction or business strategy in which Intermex might engage or the merits of the underlying decision by Intermex to engage in the Merger.

In rendering its opinion, Lazard assumed, with the consent of the Strategic Alternatives Committee, that the Merger would be consummated on the terms described in the Merger Agreement, without any waiver or modification of any material terms or conditions. Lazard also assumed, with the consent of the Strategic Alternatives Committee, that obtaining the necessary governmental, regulatory or third-party approvals and consents for the Merger would not have an adverse effect on Intermex or the Merger. Lazard did not express any opinion as to any tax or other consequences that might result from the Merger, nor does Lazard’s opinion address any legal, tax, regulatory or accounting matters, as to which Lazard understood that Intermex obtained such advice as it deemed necessary from qualified professionals. Lazard expressed no view or opinion as to any terms or other aspects (other than the Merger Consideration to the extent expressly specified in the opinion) of the Merger, including, without limitation, the form or structure of the Merger or any agreements or arrangements entered into in connection with, or contemplated by, the Merger. In addition, Lazard expressed no view or opinion as to the fairness of the amount or nature of, or any other aspects relating to, the compensation to any officers, directors or employees of any parties to the Merger, or class of such persons, relative to the Merger Consideration or otherwise.

The following is a brief summary of the material financial analyses and reviews that Lazard deemed appropriate in connection with rendering its opinion. The summary of Lazard’s financial analyses and reviews provided below is not a complete description of the financial analyses and reviews underlying Lazard’s opinion. The preparation of a fairness opinion is a complex process involving various determinations as to the most appropriate and relevant methods of analysis and review and the application of those methods to particular circumstances, and, therefore, is not readily susceptible to summary description. Selecting portions of the financial analyses described below, without considering the financial analyses described below as a whole, could create an incomplete view of the financial analyses and reviews underlying Lazard’s opinion.

In arriving at its opinion, Lazard considered the results of its financial analyses and did not attribute any particular weight to any factor or financial analysis considered by it; rather, Lazard made its determination as to fairness on the basis of its experience and professional judgment after considering the results of all of its financial analyses. For purposes of its financial analyses and reviews, Lazard considered industry performance, general business, economic, market and financial conditions and other matters, many of which are beyond the control of Intermex. No company, business or transaction used in Lazard’s financial analyses and reviewed as a comparison is identical to Intermex or the Merger and related transactions contemplated by the Merger Agreement, and an evaluation of the results of those financial analyses and reviews is not entirely mathematical.

Rather, the financial analyses and reviews involve complex considerations and judgments concerning financial and operating characteristics and other factors that could affect the Merger, public trading or other values of the companies, businesses or transactions used in Lazard’s financial analyses and reviews. The estimates contained in Lazard’s financial analyses and reviews and the ranges of values resulting from any particular financial analysis or review are not necessarily indicative of actual values or predictive of future results or values, which may be significantly more or less favorable than those suggested by Lazard’s financial analyses and reviews. In addition, financial analyses and reviews relating to the value of companies, businesses or securities do not purport to be appraisals or to reflect the prices at which companies, businesses or securities actually may be sold. Accordingly, the estimates used in, and the results derived from, Lazard’s financial analyses and reviews are inherently subject to substantial uncertainty.

The summary of the financial analyses and reviews provided below includes information presented in tabular format. In order to fully understand Lazard’s financial analyses and reviews, the tables must be read together with the full text of each summary. The tables alone do not constitute a complete description of Lazard’s financial analyses and reviews. Considering the data in the tables below without considering the full narrative description of the financial analyses and reviews, including the methodologies and assumptions underlying the financial analyses and reviews, could create a misleading or incomplete view of Lazard’s financial analyses and reviews.

Except as otherwise noted, the following quantitative information, to the extent that it is based on market data, is based on market data as it existed on or before August 8, 2025, the last trading day before the date of Lazard’s opinion, and is not necessarily indicative of current market conditions.

Using the Moderate Case Management Forecasts, Lazard performed a discounted cash flow analysis of Intermex.

A discounted cash flow analysis is a valuation methodology used to derive a valuation of a company by calculating the present value of the company’s estimated future cash flows. A company’s “estimated future cash flows” are its projected unlevered free cash flows, and “present value” refers to the value today or as of an assumed date of the future cash flows or amounts and is obtained by discounting the estimated future cash flows or amounts by a discount rate that takes into account macroeconomic assumptions and estimates of risk, the opportunity cost of capital, capital structure, income taxes, expected returns and other appropriate factors.

For purposes of this analysis, Lazard calculated a range of implied enterprise values for Intermex by discounting to present value, utilizing discount rates ranging from 11.00% to 14.00%, chosen by Lazard based upon its analysis of the weighted average cost of capital of Intermex (determined using the capital asset pricing model and based on considerations that Lazard deemed relevant in its professional judgment and experience, taking into account certain financial metrics, including capital structure, betas for a comparable group of companies and market risk) and using the mid-year convention, (i) the estimated after-tax unlevered free cash flows to be generated by Intermex from June 30, 2025 through the end of fiscal year 2029 as reflected in the Moderate Case Management Forecasts and (ii) a range of terminal values for Intermex.

The terminal values were derived by applying a perpetuity growth rate range of 0.5% to 1.5% to the estimated unlevered free cash flow in fiscal year 2029 per the Moderate Case Management Forecasts. The perpetuity growth rates were estimated by Lazard based on its professional judgment and experience taking into account the Moderate Case Management Forecasts.

Lazard then subtracted Intermex’s net debt as of June 30, 2025, based on information provided by Intermex’s management, from the range of implied enterprise values to derive a range of total equity values for Intermex. At the direction of management, given cash and debt are primarily used to finance the operating settlement activity of Intermex and as Intermex manages towards no excess cash, the analysis assumed Intermex had $0 net debt. Lazard then calculated a range of implied equity values per share of our common stock by dividing such total equity values of Intermex by 30.950 million fully diluted shares of our common stock provided by Intermex management (determined using the treasury stock method), as calculated based on information provided by Intermex’s management with respect to dilutive securities outstanding as of August 4, 2025. The results of this analysis implied an equity value per share range of our common stock of $13.40 to $18.60 (rounded to the nearest $0.10 per share).

Using public filings and data sources, Lazard reviewed and analyzed certain financial information, valuation multiples and market trading data related to selected publicly traded retail remittance companies (referred to in this section as the “selected companies”), the operations of which Lazard believed, based on its professional judgment and experience, to be generally relevant for purposes of this analysis. Lazard compared such information for the selected companies to the corresponding information for Intermex.

The selected companies for this analysis were as follows:

None of the selected companies are directly comparable to Intermex and certain of these companies may have characteristics that are materially different from those of Intermex. Based on its professional judgment and experience, Lazard believes that purely quantitative analyses are not, in isolation, determinative in the context of the Merger and that qualitative judgments concerning differences between the business, financial and operating characteristics and prospects of Intermex and the selected companies that could affect the public trading values of each company are also relevant.

For each of the selected companies, Lazard reviewed and compared, among other things, the enterprise value of the selected company (defined as equity market capitalization plus total debt, plus preferred equity and noncontrolling interest, less cash and cash equivalents) as of August 8, 2025, as a multiple of such selected company’s estimated Adjusted EBITDA (defined as estimated earnings before interest, taxes, depreciation and amortization, adjusted, as applicable, for non-recurring items and any other adjustments, as appropriate), based on FactSet Research Systems and the companies’ public filings, for each of fiscal year 2025 and fiscal year 2026. The results of this analysis are summarized in the following table:

Based on its experience and professional judgment, after taking into account, among other things, such observed multiples, Lazard selected and applied a range of multiples of (i) enterprise value / 2025E Adjusted EBITDA of 4.0x – 5.5x to Intermex’s estimated Adjusted EBITDA for 2025, based on the Moderate Case Management Forecasts and (ii) enterprise value / 2026E Adjusted EBITDA of 3.5x – 5.0x to Intermex’s estimated Adjusted EBITDA for 2026, based on the Moderate Case Management Forecasts. Based on this range of implied enterprise values and Intermex’s net debt of $0 as of June 30, 2025, based on information provided by Intermex’s management, and the number of fully diluted outstanding shares of our common stock (determined using the treasury stock method), based on information provided by Intermex’s management with respect to dilutive securities outstanding as of August 4, 2025, this analysis indicated an implied equity value reference range per share of our common stock of (i) $12.10 to $16.70, when applying the EV / 2025E Adjusted EBITDA and (ii) $10.40 to $14.90, when applying the EV / 2026E Adjusted EBITDA (in each case, rounded to the nearest $0.10).

Using public filings and other publicly available information, Lazard reviewed and analyzed selected precedent transactions that Lazard viewed as generally relevant in evaluating the Merger. In performing these analyses, Lazard analyzed certain financial information and transaction multiples relating to companies in the selected transactions and compared such information to the corresponding information for the Merger.

Specifically, Lazard reviewed nine acquisition transactions in the retail remittance industry announced since July 2016, that Lazard believed, based on its experience and its professional judgment, to be generally relevant for the purpose of this analysis. These transactions are listed below.

None of the target companies in the selected transactions is directly comparable to Intermex and none of the selected transactions is directly comparable to the Merger, and certain of these selected transactions and target companies may have characteristics that are materially different from those of the Merger and Intermex, respectively. Based on its professional judgment and experience, Lazard believes that purely quantitative analyses are not, in isolation, determinative in the context of the transaction and that qualitative judgments concerning differences between the terms of the Merger and the business, financial and operating characteristics and prospects of Intermex and the selected transactions and target companies that could affect the transaction multiples and transaction values of each selected transaction and target company are also relevant.

For each of the selected transactions, Lazard calculated the transaction value (defined as the target company’s implied equity value based on the consideration paid in the applicable transaction plus total debt, plus preferred equity and noncontrolling interest, less cash and cash equivalents), based on information in public filings, press releases and investor relations documents, as a multiple of the next Calendar Year Adjusted EBITDA for the target company at the time of the announcement of the applicable transaction, which Lazard refers to as “CY1 Adjusted EBITDA”. The financial data for the selected transactions and target companies were based on public filings and other publicly available information. The results of this analysis are summarized in the following table:

Based on its professional judgment after taking into account, among other things, such observed multiples for each of the selected transactions, Lazard selected an enterprise value / CY1 Adjusted EBITDA multiple reference range of 4.5x – 8.0x and applied this multiple reference range to Intermex’s estimated Adjusted EBITDA for fiscal year 2025 and subtracted from it Intermex’s net debt of $0 as of June 30, 2025, based on information provided by Intermex’s management, and divided by the number of fully diluted outstanding shares of our common stock (determined using the treasury stock method), based on information provided by Intermex’s management with respect to dilutive securities outstanding as of August 4, 2025. The results of this analysis implied an equity value per share range of our common stock of $13.70 to $24.30 (rounded to the nearest $0.10).

The analyses and data described below were presented to the Strategic Alternatives Committee and the Board of Directors for informational purposes only and did not provide the basis for, and were not otherwise material to, the rendering of Lazard’s opinion.

Lazard reviewed the range of trading prices for our common stock for the 52-week period ended August 8, 2025 and the period since Intermex’s announcement of the suspension of the review of strategic alternatives on February 26, 2025. Lazard observed that, during these periods, the closing prices of our common stock ranged from $8.71 to $21.87 per share and $8.71 to $15.93 per share, respectively.

In connection with Lazard’s services as financial advisor to the Strategic Alternatives Committee in connection with the Merger, the Strategic Alternatives Committee agreed to pay Lazard a fee for such services of $8 million, of which (i) $250,000 is payable each month as a monthly retainer, (ii) $1 million became payable upon the delivery of a valuation report in May 2025, (iii) $3 million became payable upon the rendering of Lazard’s opinion and (iv) the remainder is contingent upon the completion of the Merger. In addition, Intermex has agreed to reimburse certain of

Lazard’s expenses arising, and to indemnify Lazard against certain liabilities that may arise, out of Lazard’s engagement. In the two-year period prior to the date of Lazard’s opinion, other than this engagement, Lazard has not been engaged to provide financial advisory services to Intermex. In addition, during the two-year period prior to the date of Lazard’s opinion, Lazard has not been engaged to provide financial advisory services to Western Union.

Lazard, as part of its investment banking business, is continually engaged in the valuation of businesses and their securities in connection with mergers and acquisitions, negotiated underwritings, secondary distributions of listed and unlisted securities, private placements, leveraged buyouts, and valuations for corporate and other purposes. In addition, in the ordinary course, Lazard and its affiliates and employees may trade securities of Intermex, Western Union and certain of their respective affiliates for their own accounts and for the accounts of their customers, may at any time hold a long or short position in such securities, and may also trade and hold securities on behalf of Intermex, Western Union and certain of their respective affiliates. The issuance of Lazard’s opinion was approved by the Opinion Committee of Lazard.

Intermex and Western Union determined the Merger Consideration in the Merger through arm’s-length negotiations, and the Board of Directors and Strategic Alternatives Committee approved such Merger Consideration. Lazard conducted the analyses and reviews summarized above for the purpose of providing an opinion to the Strategic Alternatives Committee and the Board of Directors as to the fairness, from a financial point of view, to holders of our common stock (other than Excluded Holders) of the Merger Consideration to be paid to such holders in the Merger. Lazard did not recommend any specific consideration to the Strategic Alternatives Committee or the Board of Directors or any other person or indicate that any given consideration constituted the only appropriate consideration for the Merger.

Lazard’s opinion was one of many factors considered by the Strategic Alternatives Committee and the Board of Directors, as discussed further in the section of this proxy statement captioned “The Merger — Recommendation of the Board of Directors and Reasons for the Merger.” Consequently, the summary of the analyses and reviews provided above should not be viewed as determinative of the opinion of the Board of Directors with respect to the Merger Consideration or of whether the Board of Directors would have been willing to recommend a different transaction or determine that a different consideration was fair.

Lazard is an internationally recognized investment banking firm providing a full range of financial advisory and other services. Lazard was selected to act as financial advisor to the Strategic Alternatives Committee after considering Lazard’s qualifications, independence, expertise, international reputation, knowledge of the retail remittance industry and experience acting as financial advisor in connection with similar partnership and strategic transactions.

Other than annual and quarterly guidance, which Intermex presents as a range, Intermex does not, as a matter of course, publicly disclose forecasts as to future performance, earnings or other results due to, among other things, the uncertainty, unpredictability and subjectivity of the underlying assumptions and estimates, particularly with regard to projections for extended future periods. Intermex has, however, included in this proxy statement certain financial forecasts of Intermex that, to the extent described herein, were furnished to the Strategic Alternatives Committee, the Board of Directors, and their respective financial advisors, as well as to certain potential merger partners, in connection with the evaluation of, and discussions concerning, the proposed Merger.

In connection with the publicly announced strategic alternatives process conducted by Intermex beginning in the fourth quarter of 2024, the evaluation of a proposed transaction with Party B and the proposed Transactions with Western Union and the other strategic alternatives considered by the Board of Directors, Intermex’s senior management prepared certain non-public, unaudited financial projections for fiscal years 2025 through 2029 (which we collectively refer to as the “Projections”). In the period from November 2024 through May 2025, the Projections were revised and refined in light of a highly volatile and rapidly evolving market and industry environment and Intermex’s performance. In particular, the Initial Projections prepared by senior management during the fourth quarter of 2024 reflected operating trends and estimates based largely on conditions observed following the third quarter of 2024. The Initial Projections were provided to potential transactional counterparties, including Western Union, as part of the publicly announced strategic alternatives process that ran through February 25, 2025. For more details on Intermex’s interactions with potential counterparties, please see the section of this proxy statement captioned “The Merger — Background of the Merger.” After the completion of that process, during March 2025 and early April 2025, Intermex management considered first quarter 2025 results and operating trends and updated the Initial Projections

primarily to reflect the most recently observed business trends and market behavior (which we refer to as the “Updated Initial Projections”). The Updated Initial Projections were provided to Party B and Western Union on April 15, 2025 and April 29, 2025, respectively. For more details on Intermex’s interactions with potential counterparties, please see the section of this proxy statement captioned “The Merger — Background of the Merger.” Subsequently, senior management observed rapid changes in market conditions and operational results during the balance of the first quarter of 2025, which changes continued to be observed in the early portion of the second quarter of 2025, including a decline in the number of retail transactions, as well as changes to growth rates within the digital business and anticipated returns within those business lines. After discussion of the Updated Initial Projections and the foregoing changing conditions and factors with senior management, the Strategic Alternatives Committee requested that management prepare further revised Projections to reflect the rapidly evolving current environment and resulting lower outlook for market growth, which projections are referred to in the section of this proxy statement captioned “Opinion of the Financial Advisor” as the Moderate Case Management Forecasts.

The Projections were prepared based on Intermex’s continued operation as a stand-alone, public company and do not take into account the Merger, including the effect of any business or strategic decision or action that has been or will be taken as a result of the execution of the Merger Agreement. The Projections were presented to each of the Strategic Alternatives Committee and the Board of Directors in connection with its consideration of the Merger. At the instruction of the Strategic Alternatives Committee, the Moderate Case Management Forecasts, representing management’s then best currently available estimates and judgments as to the future financial performance of Intermex, were relied upon by Lazard in connection with rendering its opinion to the Strategic Alternatives Committee and the Board of Directors and performing the related financial analyses as described in the section of this proxy statement captioned “The Merger — Opinion of the Financial Advisor” and were the only financial projections with respect to Intermex used by Lazard in rendering its opinion and performing such related financial analyses.

Intermex is summarizing the Projections in this proxy statement to provide our stockholders with access to certain non-public, unaudited, risk-adjusted prospective financial information that was prepared for the Strategic Alternatives Committee and the Board of Directors for the purposes described above.

The Projections, while necessarily presented with numerical specificity, were based on numerous variables and financial, operating and commercial assumptions, developed solely using the information available to Intermex’s management at the time, that were inherently uncertain and many of which were beyond Intermex’s control. The Projections are forward-looking statements that are based on assumptions that are inherently subject to significant uncertainty and contingencies. Important factors that may affect actual results and cause the Projections not to be achieved include: changes in immigration laws and their enforcement, including any adverse effects on the level of immigrant employment, earning potential, willingness or ability to engage in money sending activities and other commercial activities; the impact on our results of operations of significant expenses necessary to expand, improve and develop our digital services and infrastructure and to acquire additional customers for our digital services, as well as our success in profitably increasing our revenues from such digital products and services; new technology or competitors that disrupt the current money transfer and payment ecosystem, including the introduction of new digital platforms; changes in tax laws in the United States and other countries in which we operate, including the imposition of taxes on certain types of remittances beginning in 2026; loss of, or reduction in business with, key sending agents; our ability to effectively compete in the markets in which we operate; economic factors such as inflation, the level of economic activity, the effects of trade policies, recession risks and labor market conditions, as well as volatility in market interest rates; international political factors, including ongoing hostilities in Ukraine and the Middle East, political instability, tariffs, including the effects of tariffs on domestic markets and industrial activity and employment, border taxes or restrictions on remittances or transfers from the outbound countries in which we operate or plan to operate; volatility in foreign exchange rates that could affect the volume of consumer remittance activity and/or affect our foreign exchange related gains and losses; consumer confidence in our brands and in consumer money transfers generally; and other risk factors described in Intermex’s other filings with the SEC, as listed in the section of this proxy statement captioned “Where You Can Find More Information”. The Projections also reflect assumptions as to certain business decisions that are subject to change. In addition, the Projections do not take into account any circumstances or events occurring after the date that they were prepared, and do not give effect to the Merger (including the announcement thereof). There can be no assurance that the Projections will be realized, and actual results may be materially better or worse than those contained in the Projections. The Projections cover multiple years, and such information by its nature becomes less reliable with each successive year.

In light of the foregoing factors and the uncertainties inherent in the Projections, our stockholders are cautioned not to place undue, if any, reliance on the Projections. The Projections were not prepared with a view toward public disclosure. The inclusion of the Projections in this proxy statement should not be regarded as an indication that Intermex or any of its affiliates, advisors or representatives considered or consider the Projections to be predictive of actual future events, and the Projections should not be relied upon as such or construed as financial guidance. Further, the inclusion of the Projections in this proxy statement does not constitute an admission or representation by Intermex nor any of its affiliates, advisors or representatives that the information presented is material. Neither Intermex nor any of its affiliates, advisors or representatives assumes any responsibility for the accuracy of this information. Intermex does not intend to make publicly available any update or other revision to the Projections, except as otherwise required by law.

INTERMEX DOES NOT INTEND TO UPDATE OR OTHERWISE REVISE THE PROJECTIONS TO REFLECT CIRCUMSTANCES EXISTING AFTER THE DATE WHEN MADE OR TO REFLECT THE OCCURRENCE OF FUTURE EVENTS, EVEN IN THE EVENT THAT ANY OR ALL OF THE ASSUMPTIONS UNDERLYING THE PROJECTIONS ARE NO LONGER APPROPRIATE.

Neither Intermex nor any of its affiliates, advisors, officers, directors or representatives has made or makes any representation or warranty to any of our stockholders or other person regarding the ultimate performance of Intermex compared to the information contained in the Projections or that the Projections will be achieved. Intermex makes and has made no representation to Western Union or Merger Sub, in the Merger Agreement or otherwise, concerning the Projections. The Projections are subjective in many respects and are thus subject to interpretation. Please also refer to the section of this proxy statement captioned “Forward-Looking Statements.”

The Projections were not prepared with a view toward compliance with published guidelines of the SEC, the guidelines established by the American Institute of Certified Public Accountants for preparation and presentation of financial forecasts or U.S. generally accepted accounting principles (“GAAP”). Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information presented in compliance with GAAP, and non-GAAP financial measures as used by Intermex may not be comparable to similarly titled amounts used by other companies. The financial measures included in the Projections are not subject to SEC rules regarding disclosures of non-GAAP financial measures, which would otherwise require a reconciliation of a non-GAAP financial measure to a GAAP financial measure. Reconciliations of non-GAAP financial measures were not relied upon by the Strategic Alternatives Committee, the Board of Directors or Lazard. In addition, the Projections were not prepared with the assistance of, or reviewed, compiled or examined by, independent accountants. The Projections are not being included in this proxy statement to influence any stockholder’s decision on how to vote with respect to the Merger Proposal, but instead are being included because the Projections were provided to the Strategic Alternatives Committee and the Board of Directors to evaluate the transactions contemplated by the Merger Agreement and the other strategic alternatives considered by the Strategic Alternatives Committee and the Board of Directors, and to Lazard in connection with the rendering of its opinion to the Strategic Alternatives Committee and the Board of Directors and in performing its analyses as described in the section of this proxy statement captioned “The Merger — Opinion of the Financial Advisor”. The Projections may differ from publicly available analyst estimates.

The Projections were based on assumptions about Intermex’s continued operation as a stand-alone, publicly traded company as of the time such Projections were prepared. The Projections were based on certain internal assumptions about LAC market growth rates for retail and digital remittances, assumptions around the separation of Intermex retail growth rate from that of the retail market growth rate, assumptions around growth in personnel costs and other selling, general and administrative expenses, estimated costs of acquiring digital customers and ability to grow digital revenue, the underlying business cost structure, competition and other relevant factors related to Intermex’s long-range operating plan. The foregoing is a summary of certain key assumptions and does not purport to be a comprehensive or exhaustive overview of all metrics and assumptions included or reflected in the Projections.

The following tables present a summary of the Projections:

For purposes of its fairness opinion, Lazard calculated unlevered free cash flow for each of 2025 through 2029 based upon the Moderate Case Management Forecast, as set forth in the following table:

When considering the recommendation of the Board of Directors that you vote to approve the Merger Proposal, you should be aware that our directors and executive officers may have interests in the Merger that are different from, or in addition to, the interests of our stockholders generally, as more fully described below. The Board of Directors was aware of, and considered, these interests to the extent that they existed at the time, among other matters, in evaluating, negotiating and approving the Merger Agreement and the Merger and recommending that the Merger Agreement be adopted by Intermex’s stockholders.

Intermex’s current executive officers are as follows:

Pursuant to SEC rules, this disclosure also covers any former directors or executive officers of Intermex who served in such role at any time since January 1, 2024, and therefore includes Robert Pargac, even though his employment with Intermex terminated effective July 25, 2025, and he is not entitled to receive any payments in connection with, or following, the Merger, other than the Merger Consideration payable in respect of shares of our common stock owned by him.

Intermex’s directors and executive officers who own shares of our common stock will receive in the Merger the same Merger Consideration, on the same terms and conditions, as the other stockholders of Intermex, as described in the section of this proxy statement captioned “The Merger — Merger Consideration.”

The following table sets forth, for each individual who has been one of Intermex’s directors or executive officers at any time since the beginning of the last fiscal year, (i) the number of issued and outstanding shares of our common stock beneficially owned as of October 15, 2025 and (ii) the aggregate Merger Consideration payable for these shares of common stock based on the Merger Consideration of $16.00 per share.

For purposes of the table below, the number of shares of our common stock excludes (i) shares of our common stock underlying outstanding Company Options (whether vested or unvested), (ii) shares of our common stock underlying outstanding Company Restricted Shares and Company RSUs and (iii) shares of our common stock underlying outstanding Company PSUs.

The Merger Agreement provides that at the Effective Time, each Company Option that is outstanding and unexercised as of immediately prior to the Effective Time, whether vested or unvested, will be canceled and converted into the right to receive an amount in cash (without interest), rounded down to the nearest cent, equal to

the product of (i) the aggregate number of shares of our common stock subject to such Company Option as of immediately prior to the Effective Time, and (ii) the excess of (A) the Merger Consideration over (B) the per share exercise price of such Company Option. For clarity, each Company Option which is outstanding as of the Effective Time with an exercise price equal to or in excess of the Merger Consideration shall be cancelled without any payment at the Effective Time.

The following table sets forth, for each individual who has been one of Intermex’s directors or executive officers at any time since the beginning of the last fiscal year (i) the number of vested and unvested Company Options that were held as of October 15, 2025 and (ii) the aggregate Merger Consideration payable for these Company Options based on the Merger Consideration of $16.00 per share, reduced by the exercise price associated with such Company Option. Depending on when the Effective Time occurs, certain of these Company Options may be exercised or cancelled prior to the Effective Time in accordance with their terms and independent of the occurrence of the Merger. All share numbers and dollar values have been rounded to the nearest whole number.

At the Effective Time, each then-outstanding Company Restricted Share and each then-outstanding Company RSU will be canceled and converted into the right to receive an amount in cash (without interest), rounded to the nearest cent, equal to the product of (i) the aggregate number of Company Restricted Shares or the aggregate number of shares of our common stock underlying such Company RSU, as applicable, as of immediately prior to the Effective Time and (ii) the Merger Consideration.

The following table sets forth, for each individual who has been one of Intermex’s directors or executive officers at any time since the beginning of the last fiscal year, (i) the aggregate number of Company Restricted Shares and the aggregate number of shares of our common stock underlying Company RSUs, in each case, that were held as of October 15, 2025 and (ii) the Merger Consideration payable for these Company Restricted Shares and Company RSUs based on the Merger Consideration of $16.00 per share. The numbers in the following do not take into account the effect of any grants of Company Restricted Shares or Company RSUs after October 15, 2025 or the vesting of any Company Restricted Shares or Company RSUs after October 15, 2025. Depending on when the Effective Time occurs, certain of these Company RSUs may vest and/or be cancelled, in each case, prior to the Effective Time in accordance with their terms and independent of the occurrence of the Merger. All share numbers and dollar values have been rounded to the nearest whole number.

At the Effective Time, each Effective Time Company PSU will be cancelled and converted into the right to receive an amount in cash (without interest) equal to the product, rounded to the nearest cent, of (i) the aggregate number of shares of our common stock underlying such Effective Time Company PSU assuming achievement of the target level of performance, and (ii) the Merger Consideration. Each Former Company PSU will be deemed outstanding as of immediately prior to, and deemed canceled effective as of, the Effective Time and converted into the right to receive an amount in cash (without interest) equal to the product, rounded to the nearest cent, of (x) the aggregate number of shares of our common stock underlying such Former Company PSU assuming achievement of the target level of performance, and (y) the Merger Consideration; provided that the number of shares of our common stock applicable to a Former Company PSU will be reduced by the number of shares of our common stock issued in respect to such Former Company PSU in accordance with its terms. Notwithstanding the foregoing, holders of Former Company PSUs who are granted Company PSUs in 2026 will not receive any Merger Consideration in respect of their Former Company PSUs.

The following table sets forth, for each individual who has been one of Intermex’s directors or executive officers at any time since the beginning of the last fiscal year, (i) the number of shares of our common stock underlying outstanding Company PSUs that were held as of October 15, 2025, assuming achievement of the target level of performance, and (ii) the Merger Consideration payable for these Company PSUs based on the Merger Consideration of $16.00 per share, which amounts include Company PSUs that may become Former Company PSUs. Depending on when the Effective Time occurs, certain of these Company PSUs may vest and/or be cancelled, in each case, prior to the Effective Time in accordance with their terms and independent of the occurrence of the Merger. All share numbers and dollar values have been rounded to the nearest whole number.

Our executive officers, other than Robert Pargac, are eligible to receive severance benefits under their employment agreements with Intermex (each of which we refer to as an “Employment Agreement”).

Under Mr. Lisy’s Employment Agreement (as further described in our Definitive Proxy Statement on Schedule 14A filed with the SEC on April 30, 2025, as amended on May 12, 2025 (the “2025 Proxy Statement”)) if (i) Mr. Lisy’s employment is terminated other than for “cause,” “disability” or death, (ii) Mr. Lisy resigns for “good reason” (as each term is defined in his Employment Agreement) or (iii) Mr. Lisy’s employment is terminated pursuant to Intermex providing notice of non-renewal of the term of his Employment Agreement, Mr. Lisy is entitled to an amount equal to two times the sum of Mr. Lisy’s base salary and Mr. Lisy’s target annual bonus payable in equal installments over the two year period following termination and any other “accrued rights” (as defined in Mr. Lisy’s Employment Agreement). Mr. Lisy’s severance entitlements under his Employment Agreement are not increased or enhanced as a result of the Merger. In the event Mr. Lisy’s employment is terminated for cause, due to Mr. Lisy’s resignation without good reason, or due to Mr. Lisy’s disability or death, Mr. Lisy would be entitled to receive any base salary through the date of termination that remains unpaid as of the date of termination, any accrued and unpaid bonus for any previously completed year that Mr. Lisy is entitled to receive as of the date of termination, and any other accrued rights. In addition, under his Employment Agreement if Mr. Lisy retires (resignation after providing six months’ notice), then certain outstanding equity incentive awards contemplated under Mr. Lisy’s Employment Agreement and granted under the long-term incentive program will continue to vest in accordance with their original vesting schedule, subject to attainment of any applicable performance goals. Mr. Lisy’s Employment Agreement includes a modified cutback provision, providing that if amounts payable to an individual exceed the amount permitted under Section 280G of the Internal Revenue Code of 1986, as amended (the “Code”) in a manner that would result in excess parachute payments, the payments will be reduced (but not below zero) if and to the extent that the reduction would result in the individual retaining a larger amount on an after-tax basis (taking into account federal, state and local income taxes) so that no portion of the payments will be subject to an excise tax under Section 4999 of the Code than if the individual received all of the payments, and such payments were subject to the excise tax.

In the event that any of Messrs. Bende, Aguilar or Hunt is terminated other than for “cause,” “disability” or death, or if the executive officer resigns for “good reason” (as such terms are defined in the individual’s Employment Agreement), under their respective Employment Agreements (each further described in the 2025 Proxy Statement), each is entitled to base salary continuation for nine months, a payment equal to a pro-rata portion of his target bonus for the year in which termination occurs (less any bonus amounts already paid for such year) and any other “accrued rights” (as defined in the individual’s Employment Agreement). The severance entitlements of Messrs. Bende, Aguilar and Hunt under their respective Employment Agreements are not increased or enhanced as a result of the Merger. In the event any of Messrs, Bende, Aguilar or Hunt’s employment is terminated for cause due to such executive officer’s resignation without good reason, or due to disability or death, such executive officer would be entitled to any base salary through the date of termination that remains unpaid as of the date of termination, any accrued and unpaid bonus for any previously completed bonus period that such executive officer is entitled to receive as of the date of termination, and any other accrued rights.

The severance benefits described above are subject to the execution and effectiveness of a waiver and release of claims in favor of Intermex. Each executive officer described above is subject to the following restrictive covenants: (i) non-solicitation of customers and employees of Intermex and its subsidiaries and affiliates during employment and for two years (for Messrs. Lisy, Hunt, and Bende) or three years (for Mr. Aguilar) thereafter; (ii) non-competition during employment and for two years (for Mr. Lisy) or nine months (for the other executive officers) thereafter; (iii) non-disclosure of confidential information for an unspecified duration and (iv) perpetual non-disparagement.

As a condition to the opportunity to receive a Retention Payment (as described below), each of the executive officers consented to the termination of his Employment Agreement with Intermex or any of its subsidiaries, other than with respect to certain restrictive covenants thereunder, effective as of immediately prior to the Effective Time, and further agreed that (i) from the date of the Merger Agreement until the earlier of the Closing and the termination of the Merger Agreement, each executive officer waives his rights to claim that the termination of his Employment Agreement would constitute “good reason” under his Employment Agreement, and (ii) in the event the executive officer becomes entitled to receive a portion of his Retention Payment as a result of his termination by Intermex or a subsidiary thereof without “cause,” by the executive officer for “good reason,” or due to the executive officer’s death or “disability” (each as defined in the Retention Bonus Program (as described below)), the executive officer forfeits his right to receive any severance payments or benefits with respect to such termination under any other plan or arrangement, other than the applicable portion of the Retention Payment. As a result, if the Effective Time occurs, none of the executive officers employed on the date of the Merger Agreement will be entitled to receive both severance under his Employment Agreement, as described above, and the Retention Payment.

In connection with the Merger, the Compensation Committee of the Board of Directors established a retention bonus program (the “Retention Bonus Program”) in order to encourage certain key employees to remain with Intermex and continue to contribute to its success through and after the consummation of the Merger and, if the Merger is not consummated, to reward participants for their contributions if they remain with Intermex through February 10, 2027 (the “Retention Date”). Pursuant to the Retention Bonus Program, certain of Intermex’s key employees, including each of the Company executive officers, may receive awards in the aggregate amount of up to $5.055 million. If the Closing occurs prior to the Retention Date, the amounts payable under the Retention Bonus Program will be paid out as follows: 50% on or as soon as reasonably practicable following the date of Closing, and 50% on or as soon as reasonably practicable following the six-month anniversary of the date of Closing. If the Closing does not occur on or prior to the Retention Date, then the aggregate amount of the Retention Payment will be paid in a lump sum on the Retention Date, in each case, subject to continued employment through the applicable payment date.

If the employment of a participant in the Retention Bonus Program with Intermex, Western Union, or any of their respective subsidiaries is terminated without cause or due to such individual’s death or disability or if the participant resigns for good reason (each as defined in the Retention Bonus Program) prior to the earlier of the Retention Date or the six-month anniversary of the Closing, then, subject to the execution and effectiveness of a waiver and release of claims in favor of Intermex, Western Union, or any of their respective subsidiaries, the participant would receive a retention bonus payment within thirty (30) days following such termination of employment (reduced by any previously delivered retention bonus payment).

The payments to be paid to the executive officers under the Retention Bonus Program (“Retention Payments”) are as follows:

Certain members of Intermex’s senior management may enter into arrangements with, or at the request of, Western Union regarding their roles and compensation with Western Union following the Effective Time. As of the date hereof, no such arrangements have been entered into or are being negotiated.

Robert Pargac’s employment with Intermex terminated effective July 25, 2025, and he is not entitled to receive any payments or other benefits in connection with or following the Merger other than the Merger Consideration payable in respect of any shares of our common stock owned by him as of the Effective Time.

On November 22, 2024, the Compensation Committee of the Board of Directors approved (with all conflicted members abstaining from voting), and recommended that the Board of Directors approve, one-time cash payments to the members of the Strategic Alternatives Committee in the following amounts: $100,000 as compensation to Michael Purcell for his role as a member and Chair of the Strategic Alternatives Committee, and $75,000 as compensation to each of Debra Bradford and Adam Godfrey for their respective roles as members of the Strategic Alternatives Committee (which we refer to as the “Strategic Alternatives Committee Compensation”). On February 15, 2025, based on the recommendation of the Compensation Committee, the Board of Directors approved the Strategic Alternatives Committee Compensation (with all conflicted directors abstaining from voting) in consideration of the significant efforts of the members of the Strategic Alternatives Committee, including holding 15 formal meetings and numerous update calls and communications. On September 24, 2025, the Compensation Committee of the Board of Directors approved (with Mr. Purcell abstaining from voting), and recommended that the Board of Directors approve, a one-time cash payment of $150,000 to Mr. Purcell (the “Additional Compensation”). On September 24, 2025, based on the recommendation of the Compensation Committee, the Board of Directors approved the Additional Compensation (with Mr. Purcell abstaining from voting) in consideration of the significant time and efforts of Mr. Purcell as the Chair of the Strategic Alternatives Committee in connection with the strategic transaction process. The Strategic Alternatives Committee Compensation was paid to the members of the Strategic Alternatives Committee on March 25, 2025 and the Additional Compensation was paid to Mr. Purcell on September 30, 2025.

Western Union has agreed to provide employees who continue employment with Western Union following the Effective Time, including our current executive officers, certain levels of compensation and benefits, as described in more detail in the section entitled “Employee Benefits.” Mr. Lisy is a party to an indemnification agreement in the form attached as Exhibit 10.21 to our Annual Report on Form 10-K for the year ended December 31, 2024, filed with the SEC on February 27, 2025. In addition, Western Union has agreed to provide our directors with continued indemnification following the Effective Time, as described in more detail in the section of this proxy statement captioned “The Merger Agreement — Indemnification and Insurance.”

The information set forth below is required by Item 402(t) of Regulation S-K regarding compensation that is based on or otherwise relates to the Merger that Intermex’s named executive officers have or could receive in connection with the Merger. Such amounts have been calculated assuming that:

The payments and benefits described below under “—Golden Parachute Compensation Table” are calculated based on, to the extent applicable, the terms of the Merger Agreement and each named executive officer’s agreement regarding a Retention Payment, which will override entitlements under the Employment Agreement for such named executive officer. As a condition to the opportunity to receive the Retention Payment, each of the named executive officers employed on the date of the Merger Agreement agreed that he is not entitled to receive a severance payment under such officer’s Employment Agreement upon termination on or after the Effective Time, and that such Employment Agreements would be terminated other than with respect to the restrictive covenants set forth in the Employment Agreement. Accordingly, the payments and benefits described below assume that the Effective Time occurs and that none of the executive officers will be entitled to any severance payment as described in such executive officer’s Employment Agreement. See sections above under “—Treatment of Equity-Based Awards” and “—Potential Severance Payments and Benefits,” for a description of the treatment of the equity awards held by the named executive officers and the terms of their Employment Agreements and the Retention Payments.

In addition, as noted in the assumptions above, certain equity awards held by the named executive officers may vest or terminate in accordance with their terms prior to the Merger. These amounts do not attempt to forecast any additional equity award grants, issuances or forfeitures that may occur after the date of this proxy statement but before the Effective Time, or the achievement of any performance goals applicable to the awards. As a result of the foregoing assumptions, which may or may not actually occur or be accurate on the relevant date, including the assumptions described in the footnotes to the table, the actual amounts, if any, to be received by the named executive officers may materially differ from the amounts set forth below.

For purposes of this disclosure, as required by SEC rules, the amounts described below reflect amounts payable to our named executive officers in the event of a separation or transaction, and specifically the Merger. Because Robert Pargac is no longer employed with Intermex and is not entitled to receive any benefits in connection with, or following, the Merger, other than the Merger Consideration payable in respect of any shares of our common stock owned by him, no amounts received by him in connection with his termination are included in the table relating to payments in connection with the Merger.

In addition to the assumptions described in the preceding paragraphs, the amounts set forth in the table below are based on certain other assumptions that are described in the footnotes accompanying the table. These assumptions may or may not actually be correct. Accordingly, the ultimate amounts to be received by a named executive officer in connection with the Merger may differ from the amounts set forth below.

The table below describes the estimated compensation that is expected to be payable to the named executive officers in connection with the Merger (see assumptions described immediately above in the preceding paragraphs and the footnotes to the tables).