the Claimant shall be provided reasonable access to, and copies of, all documents, records and other
information relevant to his claim, as determined under Appendix A, Section 1(g). The Administrator
shall conduct a full and fair review of the claim that takes into account all comments, documents,
records, and other information submitted by the Claimant or his or her authorized representative relating
to the claim, without regard to whether such information was submitted or considered in the initial
benefit determination. The review shall not afford deference to the initial benefit determination and
shall be conducted by one or more individuals who are neither those who made the adverse benefit
determination that is the subject of the appeal, nor the subordinates of such individuals.
d.Timing of Review on Appeal. The Administrator shall notify the Claimant of the determination on
review within a reasonable period of time, but not later than sixty (60) days after receipt of the appeal
unless the Administrator determines that special circumstances require an extension of time for
processing the claim. If the Administrator determines that an extension of time for processing is
required, the Administrator shall notify the Claimant in writing prior to the termination of the initial
sixty (60)-day period, indicating the special circumstances that require an extension of time and the date
the Plan expects to render a determination on appeal. In no event shall such extension exceed a period
of sixty (60) days from the end of such initial period. Notwithstanding the foregoing, if the
Administrator holds quarterly meetings, the Administrator shall instead make a benefit determination no
later than the date of the meeting that immediately follows the Plan’s receipt of a request for review,
unless the request for review is filed within thirty (30) days preceding the date of such meeting. In such
case, a benefit determination may be made no later than the date of the second meeting following the
Plan’s receipt of the request for review. If special circumstances (such as the need to hold a hearing)
require a further extension of time for processing, a benefit determination shall be rendered not later
than the third meeting of the Administrator following the Plan’s receipt of the request for review. If
such an extension of time for review is required because of special circumstances, the Administrator
shall provide the Claimant with written notice of the extension, describing the special circumstances
and the date as of which the benefit determination will be made, prior to the commencement of the
extension.
e.Denial on Appeal. If the Administrator denies the claim on appeal, it shall furnish the Claimant a
written or electronic adverse benefit determination, stating the reasons for the denial in a manner
calculated to be understood by the Claimant, and shall make specific references to the pertinent Plan
provisions on which the benefit determination is based. The notification of the benefit determination
also shall include a statement of the Claimant’s right to receive, upon request and free of charge,
reasonable access to, and copies of, all documents, records, and other information relevant to the
Claimant’s claim for benefits and the Claimant’s right to bring a civil action under Section 502(a) of
ERISA no later than one (1) year after the final adverse determination on appeal. The Administrator’s
decision upon appeal, or the Administrator’s initial decision if no appeal is taken, shall be final,
conclusive, and binding on all parties, subject to review or correction pursuant to a civil action under
Section 502(a) of ERISA only to the extent that such decision is shown by clear and convincing
evidence to be arbitrary and capricious.
f.Review Following a Change in Control. Notwithstanding the foregoing, following a Change in
Control (and thereafter to the extent the issue in question relates to a termination of employment on or
following the Change in Control of Executives participating in the Plan immediately prior to the
Change in Control), with respect to Executives participating in the Plan immediately prior to the
Change in Control, the Committee described in Section 6(d) of the Plan shall review and administer all
claims, and any appeals of claim denials, of Executives participating in the Plan immediately prior to
the Change in Control, and any such decisions with respect to Executives participating in the Plan
immediately prior to the Change in Control shall be subject to de novo review in the courts.