Code of Business Conduct Xerox Code of Business Conduct 
 
 
Code of Business Conduct | https://www.xerox.com/ethics A Message from  Steve Bandrowczak Dear Colleagues,  Our Code of Business Conduct provides the standards of integrity and  compliance for Xerox. It reflects our commitment to a culture of ethics  and compliance, and provides the information we need to meet the  Company’s expectations for ethical behavior. Our Code guides and  governs our actions and keeps our shared values at the forefront of  everything we do. We have a collective responsibility to do the right thing,  and each of us must champion our ethical culture. A strong culture of ethics and compliance is critical to how we compete  successfully and deliver value to our clients. This means every one of us is  accountable for making good choices, doing the right thing, and speaking  up if something does not seem right. Every business interaction must be  honest, fair, and model our strong commitment to business ethics and  integrity. By doing this, we help create a better workplace where  employees feel confident and empowered to speak up when something  goes against our values or violates our ethical standards and policies  or applicable laws. In our highly competitive business environment, business pressure is to be  expected. But, it is never appropriate to compromise Company policies or  laws to achieve our business goals. If you suspect a violation of our Code,  Company policies, or the law, you are expected to report your concerns.  You may do this by filing a report using the Xerox Ethics Helpline web  reporting tool or by contacting the Helpline at 1-866-XRX-0001.   Additional calling information for employees outside of the United States  is available at www.xerox.com/ethics. Thank you for all that you do to uphold our commitment to a culture of  ethics and compliance, which is critical to our future success.  Regards,  Steve Bandrowczak   CEO 
 
 
Contents 4 Mission and Values 4 Values 4 Purpose and Scope 4 Consequences for Violations 5 Legal and Policy Controls 5 Expectation for Compliance 5 Waivers 5 Managers and Supervisors 6 Speaking up—Reporting Concerns  and Obtaining Guidance 6 Investigating Misconduct Reports 8 Non-Retaliation 8 Satisfying Our Clients 8 Sales and Marketing Activities  8 Conflicts of Interest 8 Gifts and Entertainment 9 Satisfying Clients 9 Delivering Quality   and Excellence 9 Requiring Premium Return   on Assets  9 Ensuring Market Leadership  Through Technology 9 Valuing Our Employees 9 Behaving Responsibly as   a Corporate Citizen 10 Public Sector Clients 10 U.S. Government Clients 11 Safeguarding and Using   Client Information      11 Delivering Quality and Excellence 11 Maintaining Accurate   Financial Records 12 Controllership 13 Revenue Recognition 13 Communications with the Public  and Investment Community 13 Represent Xerox Responsibly 13 Purchasing Integrity 14 Reciprocal Trading 14 Requiring Premium Return On Assets 14 Safeguarding and Using  Xerox Assets  14 Corporate Records—Creation   and Management 15 Protection of   Intellectual Property  15 Generative Artificial Intelligence 16 Insider Trading and Insider  Information 17 Ensuring Market Leadership   Through Technology 17 Information Systems 17 Antitrust and Fair Competition 18 Anti-bribery/Anti-corruption 18 Anti-money Laundering and  Counter-terrorist Financing 19 Anti-boycott/International   Trade Compliance 19 Fraud 20 Valuing Our Employees  20 Anti-discrimination/  Anti-harassment/Anti-bullying  21 Diversity, Inclusion,   and Belonging 22 Health and Safety  22 Alcohol and Drug Misuse 22 Privacy Rights of Xerox People 23 Behaving Responsibly as a   Corporate Citizen 23 Human Rights and Fair Labor 23 Human Trafficking 24 Corporate Philanthropy,  Community, and  Charitable Activities 25 Commitment to the Environment  and Sustainability  25 Contact with Government  Agencies, Lobbying, and   Political Contributions 3   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
right way, and it provides us with resources   if we are unsure of an issue or face an ethical  dilemma. It assists us in promoting ethical  behavior by helping us recognize ethics and  compliance issues before they arise and  addressing them. The Code sets the tone for  how we work at Xerox. It is more than words  written on paper. It’s how we are expected to  do business every day. The Code is not intended to be a compendium  of policies that impact your job. It is your  responsibility to follow the policies that affect  you. A compilation of many of these policies   is accessible on the Ethics and Policies  MyXerox Page on our intranet. However,   no Code or policy can possibly address every  situation you may encounter. Our Company’s  Ethical Decision-making Framework is  available to help address situations you may  encounter, and you should engage your  manager, Human Resources, the Office of  General Counsel, or the Xerox Business Ethics  and Compliance Office for guidance on  handling ethics and compliance concerns. The Code of Business Conduct applies to all   of Xerox – directors, officers, and employees   in every country and every Xerox entity.   Third parties, such as consultants, agents,  resellers, distributors, partners, and suppliers,  are also required to comply with the Xerox  Code of Business Conduct when acting on  behalf of Xerox. Members of the Xerox Board  of Directors are also subject to a separate  Board of Director’s Code of Conduct, which  creates additional obligations based on their  responsibilities as Board Members. C O N S E Q U E N C E S  F O R  V I O L AT I O N S The Company enforces compliance with   the Code of Business Conduct and all  Company policies and procedures through  appropriate corrective action, which may  include disciplinary action (up to and  including termination of employment) or   legal action. Individuals have an affirmative  duty to report suspected violations of the  Xerox Code of Business Conduct, our policies  and procedures, and applicable laws and  regulations, and to cooperate in investigations  of suspected violations. Disciplinary action  may be taken against anyone who fails to  report suspected violations or who authorizes  or participates in such a violation. Individuals  who improperly or negligently supervise a  person who commits a violation, or retaliate  or attempt to retaliate against an individual  who reports a suspected violation or  participates in an investigation, are also  subject to discipline.  M I S S I O N  A N D  VA L U E S  Our rich heritage is based on client-focused  and employee-centered values that help  deliver profitability and growth. Xerox is a workplace technology company  that builds and integrates software and  hardware for enterprises, large and small.   As clients seek to manage information and  document workflows across digital and  physical platforms, we deliver a seamless,  secure, and sustainable experience. Xerox has  long defined the modern work experience   and continues to do so with investments in  artificial intelligence (AI), augmented reality  (AR)-driven service experiences, robotic  process automation (RPA), and other  technologies that enable us to deliver  essential products and services, addressing  productivity challenges of a hybrid workplace  and distributed workforce. We serve clients in  North America, Central and South America,  Brazil, Europe, Eurasia, the Middle East, Africa,  and India. This geographic span allows us to  deliver our technology and solutions to clients  of all sizes, regardless of complexity or  number of locations. VA L U E S Our core values guide our conduct and our  relationships. They define how we engage  with each other and our clients, deliver value,  and behave. They connect us to one another  and make our successes possible. Each of us  is accountable for aligning our conduct with  our core values. • We succeed through satisfied clients. • We deliver quality and excellence in  all we do. • We require a premium return on assets. • We use technology to develop   market leadership. • We value our employees. • We behave responsibly as   a corporate citizen. While there is an elegant simplicity in these  enduring attributes of our Company, they  are quite powerful. They create the moral  and ethical compass that permits us to do  business with integrity and honesty. P U R P O S E  A N D  S C O P E The Code of Business Conduct (or the “Code”)  establishes the framework for how we do  business at Xerox by providing standards of  integrity and compliance. It is designed to  deter wrongdoing and promote honest and  ethical conduct. The Code is intended to help  us make good decisions and do business the  E T H I C A L  D E C I S I O N - M A K I N G  F R A M E W O R K You should assess the following  criteria to determine whether   a specific behavior or activity   is appropriate:  1.   Company Policy   Does the action comply with   Xerox policies and applicable law? 2.   Core Values  Does it align with   our core values?  3.   Common Sense   The appropriateness of a   practice or activity should be   guided by common sense and   sound business judgment.  4.   Public Scrutiny   Take the public scrutiny test: If you  wouldn’t want to read about your  action on the front page of your  local newspaper, don’t do it.  5.   When in Doubt, Ask!   Your manager, Human Resources,  the Business Ethics and Compliance  Office, and the Xerox Ethics Helpline  are available to help you do the right  thing. See the Additional Resources  section for more information.  4   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Third parties that are bound by, but violate,  the Code of Business Conduct may have their  business relationship terminated and face  legal action.  L E G A L  A N D  P O L I C Y  C O N T R O L S As a global enterprise, we conduct our  business activities in compliance with our  Code of Business Conduct, policies, standards,  guidelines, and procedures, as well as with the  laws and regulations of the countries where  we do business. Our Code is designed to   meet or exceed existing legal and compliance  requirements. If these requirements are found  to be less than what is required by our Code of  Business Conduct and our policies, we must  take the higher ground and follow our Code of  Business Conduct and our policies. If following  our Code or compliance requirements  conflicts with local laws and regulations,  please contact the Business Ethics and  Compliance Office by filing a report with   the Xerox Ethics Helpline. We are each required to know the legal   and policy controls that apply to our jobs.   If we have any questions about our  obligations under our Code of Business  Conduct or about our policy or legal  obligations, we should seek guidance from   our local management, Human Resources,   the Office of General Counsel, and/or the  Business Ethics and Compliance Office. If we  become aware of any questionable activity or  a potential violation, we must report it to the  Xerox Ethics Helpline or other appropriate  channel, which will, in turn, report the matter  to the Business Ethics and Compliance Office.   E X P E C TAT I O N  F O R  C O M P L I A N C E  We each have an individual responsibility   to live up to the highest ethical standards of  business conduct and to adhere to the Xerox  Code of Business Conduct. This Code outlines  our expectations regarding our behavior,  including abiding by Xerox policies and  complying with applicable governmental   laws, rules, and regulations of the countries  where we do business. We are expected to comply with both the  letter and the spirit of our Code. This means  we must understand and comply with all  policies, laws, and regulations that apply   to our jobs, even if we feel pressured to   do otherwise. The best way to ensure we   uphold our values and Code of Business  Conduct is for each of us to take this as   a personal responsibility.  Our Code also requires us to seek guidance   if we have questions or concerns and to  cooperate fully in any investigation of  suspected violations of the Code that   may arise in the course of employment.  Periodically, you may be asked to complete  mandatory Code of Business Conduct training  and complete a certification indicating that  you have reviewed and understand the Code,  will comply with its standards, and are not  personally aware of any violations of the  Code by yourself or others. This certification   is our pledge to live up to our Code and its  expectations, and to promptly raise concerns  about any situation that may violate our Code. W A I V E R S Xerox will waive the application of the Code  only in rare circumstances where granting a  waiver is warranted and consistent with   our ethical culture and values. Any waiver  pertaining to an employee must be approved  by the Chief Ethics and Compliance Officer  and the Chief Executive Officer. Waivers of  the Code for directors and executive officers  may be made only by those members of the  Board of Directors not involved in the  possible waiver, and must be promptly  disclosed as required by law or regulation. M A N A G E R S  A N D  S U P E R V I S O R S At Xerox, our managers and supervisors   have a special duty to foster a culture of  integrity and compliance and are expected  to exemplify the highest standards of ethical  business conduct. This means managers   and supervisors should serve as role   models for integrity and compliance in   all interactions. It also means they should  assist their direct reports in understanding  Xerox requirements and applicable laws,  cultivating an environment where employees  feel comfortable speaking up and raising  questions and concerns without fear of  retaliation. When ethical concerns are raised,  managers and supervisors are obligated to  respond to them in a professional and timely  manner and report matters to the Business  Ethics and Compliance Office, as required   by this Code. Managers and supervisors should also   focus on building a culture of integrity   and compliance through their hiring and  promotion decisions. Ethical character and  behavior should be a key consideration in  hiring and promotion decisions. Promotions  are a privilege extended only to those who  exemplify behaviors and values consistent  with this Code. P O L I C Y  R E F E R E N C E S POL 002: Business Ethics ETH 100: Business Ethics and  Compliance Office Charter A  C L O S E R  L O O K I have a good relationship with my  manager and would prefer to raise  any questions or ethical concerns  with him instead of contacting the  Xerox Ethics Helpline. Is this acceptable? Answer: Yes, it is. Your best resource  is your supervisor or manager. If that  is not possible, or your supervisor  cannot resolve the issue, you can  take it up the chain of command in  your own organization or to another  organization with the appropriate  expertise, such as Human Resources  or the Office of General Counsel. The  Company has also established the  Ethics Helpline to assist you. 5   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
S P E A K I N G  U P  —  R E P O R T I N G  C O N C E R N S  A N D  O B TA I N I N G  G U I D A N C E  At Xerox, we depend on every employee  and those working on behalf of Xerox to  promptly raise questions, issues, concerns,  or any other matter that appears to be  wrong. The Company is unable to address  suspected violations of the Code, policies,  or applicable laws/regulations if it does   not know about them. Concerns that go  unaddressed can fester and become   more severe, can reduce morale and  productivity, and may also lead to  reputational, financial, and legal risks   for Xerox. Reporting is a benefit to   Xerox because it affords the Company   an opportunity to conduct full and  thorough investigations into reported  matters and then take appropriate actions  in response to investigative findings.  For these reasons, suspected ethical  breaches and non-compliance must be  reported immediately to your manager or  supervisor, Human Resources, or the Xerox  Business Ethics and Compliance Office.   You should only report concerns or  suspected violations if you are doing so   in good faith. Good faith reports are   those made with a reasonable belief   in the truth of the report.  At Xerox, we do not tolerate abuse of   the Ethics Helpline or other reporting  processes to harass someone or knowingly  file false information. Those who file   with knowledge that the report is false,  provide false or misleading information  during an investigation, interfere or refuse  to cooperate with a Xerox corporate   investigation, or otherwise act in bad   faith are subject to disciplinary action.  Honest reporting does not mean that   we must be right when we raise a concern;  rather, we must believe that the  information we are providing is accurate.  We provide a variety of channels for  employees, suppliers, and clients to receive  guidance regarding ethics and compliance  issues and report suspected ethical  violations. These channels include the  Ethics Helpline, e-mail, Internet reporting,  and internal and external mail addresses.  The Ethics Helpline is available globally,   24 hours a day, seven days a week, via  toll-free telephone numbers. There is also   a Business Ethics and Compliance Office  Web Reporting Tool. We have contracted  with an independent third party  specializing in helpline reporting to  manage the reporting via the Helpline   and the Web Reporting Tool. The third  party’s call specialists document reports  made via the toll-free telephone numbers  and transmit the reports to the Xerox  Business Ethics and Compliance Office,  which is responsible for ensuring that all  reports are appropriately addressed. If you register a concern or violation,   you are encouraged to provide accurate  and complete information to permit a  thorough investigation and response.  Omissions or errors in the initial data  reported (who/what/when/where) may  cause a delay in the case intake process,  which in turn may delay or negatively  impact the case assignment or the  investigation process. Nothing in this Code prohibits individuals  from reporting possible violations of a  federal or state law or regulation to any  governmental agency or entity, or  participating in any proceedings or  investigations by a federal, state, or local  government agency or entity responsible  for enforcing these laws. Individuals are  not required to notify the Company about  such involvement. I N V E S T I G AT I N G  M I S C O N D U C T  R E P O R T S Xerox takes all concerns reported seriously.  Once a report is received by the Business  Ethics and Compliance Office – through  any of the designated reporting channels  –  it is typically reviewed within 48 hours.  The report will be kept confidential and  shared only on a need-to-know basis,  subject to applicable laws and regulations.  Reports are triaged in accordance   with Xerox policy and directed to the  appropriate functional process, depending  on the nature of the concern.  Investigators or the Business Ethics and  Compliance Office typically contact  reporting parties to gather additional  information regarding the concerns  registered. Our helpline vendor will provide  a mechanism for you and the investigators  to engage in ongoing communications,   in your local language, while maintaining  your confidentiality. C H A N N E L S  F O R  R E P O R T I N G  T O  T H E  X E R O X  B U S I N E S S  E T H I C S  A N D  C O M P L I A N C E  O F F I C E You may report your concern to the  Xerox Business Ethics and Compliance  Office, located in the U.S., by: • Using the web reporting   system (available for all countries)   on the Xerox Ethics Helpline:   https://www.xeroxethicshelpline.com  • Calling the Xerox Ethics Helpline  toll-free numbers (available   24 hours a day, seven days a week  in multiple languages):  – U.S.: 1-866-XRX-0001  (866-979-0001)  – Direct dial numbers outside   of the U.S. Please check   https://www.xerox.com/ethics   for the latest list of dialing options  by country • Mailing to: Xerox Corporation  Business Ethics and Compliance  Office 201 Merritt 7 Norwalk,   CT 06851–1056 U.S.A. 6   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Local laws may limit the use of anonymous  reporting to specific types of matters, and  our processes incorporate these limits.  Further, while you may choose to remain  anonymous, depending on the type of  matter you report, doing so may limit   our ability to investigate your concerns  thoroughly. The Business Ethics and  Compliance Office, as well as the  investigators, will take every reasonable  precaution to keep your identity  confidential, consistent with conducting   a thorough and fair investigation. To help  maintain confidentiality, you must avoid  discussing these issues or any investigation  with other employees. All complaints will  be handled in a confidential manner,   with disclosure limited to conduct a full  investigation of the alleged violation,   to carry out appropriate disciplinary   or corrective actions, or to meet   legal requirements.  We have established processes and  procedures to ensure that all investigations  are conducted by qualified personnel who  will act promptly, professionally, fairly, and  confidentially. Upon receipt of a request   to conduct an ethics investigation, the  Business Ethics and Compliance Office and  assigned investigators aim to ensure they: • Engage only the necessary partners to  evaluate the reported concern. • Keep all information strictly confidential to  the best of their ability. • Treat everyone involved in internal  investigations with dignity and respect. • Provide regular updates to the reporter to  the best of their ability. • Take prompt and appropriate action if the  report is substantiated and notify those  involved in the investigation.  • Conduct all investigations and any  resulting corrective action in compliance  with local law, applicable Xerox policies,  and any required workers’ representative  consultation requirements. In addition, Xerox may, in appropriate  cases and subject to applicable local   laws, notify government authorities and  cooperate with any resulting prosecution  or other government action. When legally  required or otherwise appropriate, Xerox  will self-report compliance violations to  applicable government authorities in a  timely manner and cooperate with any  resulting proceedings.  Individuals who participate in  investigations are expected to cooperate  fully and candidly, including in the  following ways: • Report suspicious behavior instead of  engaging in your own fact-finding and  interfering in the investigation.  • Provide all requested documents or  records as soon as possible. Searches   of Company-provided physical and  information technology resources   may be required.  • Refrain from destroying or altering   the requested documents or records  in any way. • Comply with all specified protocols for  confidentiality and securely sharing data  during remote investigations.  • Report any instances of suspected  retaliatory behavior against individuals  who have either reported a concern or  participated in an investigation. The time to investigate a complaint   varies with the subject matter of the  complaint. Reporting parties are notified  when an investigation has been completed  and whether the allegations were  substantiated. However, specific outcomes  of the investigation might not be shared  due to privacy concerns.  P O L I C Y  R E F E R E N C E S ETH 200: Non-retaliation HR 101.1 Conflict of Interest HR 101.3: Business Ethics: Receipt of  Employment-related Gifts • No cash • Limited value; business purpose • Manager approval OGC O20: Business Ethics: Relationships  with Government Clients OGC 021: Business Ethics: Relationships  with Commercial Clients • Guidelines for trips and gifts • No bribes or other undue influence Respect client ethical standards.  Generally, items such as coffee mugs,  calendars, or pens that bear the  Company logo are acceptable to be  exchanged between clients and  vendors, unless specifically prohibited  by your department. GBTE 100: Global Business Travel  and Expense Policy A  C L O S E R  L O O K A potential vendor has offered you  tickets to a major sporting event.  What should you do?  Answer: There are many factors that  must be evaluated before the tickets  can be accepted. Employees may  accept invitations to lunch, dinner,   or other social events (ball game,  concert, etc.) as an expression of  normal business courtesy – if they   are not intended to induce special  consideration, advantage, or have a  total value in excess of any amount  specified in Xerox policies. Employees  should always disclose and seek  approval from their manager before  accepting a gift, regardless of  the value. 7   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Conflicts of Interest We carry out our duties and responsibilities  in a fair, objective manner. We make  business decisions in the best interest of  Xerox, free from our outside activities. Conflicts of interest can arise anytime   your personal interests might benefit   from your actions or influence because   of your work with Xerox. Conflicts typically  occurs when there is an intersection of  competing personal financial interests   and Xerox interests. Potential sources of conflicts of  interest include: • Outside employment/board memberships  or personal business interests  • Personal relationships  • Financial interests  • Public service  • Speeches and presentations  • Political relationships  • Corporate business opportunities  • Offering or receiving gifts and hospitality We must avoid actual or perceived  conflicts of interest because they can  result in a potential loss of objectivity  when making business decisions and   harm the Company’s reputation. Outside business interests with our  vendors, suppliers, clients, or competitors  are a particular cause of concern.   Having outside business interests that  interfere with your obligation to devote  your time and attention to your job  responsibilities or behaving in a manner  that reflects adversely on Xerox can result  in a conflict of interest. All potential and actual conflicts of  interest must be disclosed in accordance  with Xerox policies and procedures,  including any outside business interests   of you or your immediate family. It is  important to disclose all relevant facts  before you or your immediate family  members take any action that might   result in a conflict – or even the  appearance of a conflict of interest –   and that you take any actions Xerox  requires to resolve any potential conflict   of interest that is identified. Gifts and Entertainment Exchanging gifts and entertainment   can help create goodwill and build strong  business relationships with our clients.   But, it can also create a conflict of interest  or the appearance of a conflict of interest.  The propriety of giving or receiving gifts  and entertainment depends on the value  and intent of the gift. We broadly define  gifts as tangible items and cash or cash  equivalents, such as gift cards, favors,  special considerations, gratuities, and  discounts. Any gifts we offer or accept  in a business relationship must comply  with Xerox policy governing gifts and  entertainment, and with the Global  Business Travel and Expense Policy of  Xerox. Under no circumstances do we give  or accept cash or cash equivalents, such as  gift certificates or gift cards, regardless of  the amount, from anyone who has  business dealings with Xerox.   The only acceptable purpose of gifts   and entertainment is to create goodwill   or strengthen business relationships. We, or members of our immediate family,  may only receive an employment-related  gift or offer of entertainment if it  comfortably falls within the range of  common business courtesies. Gifts and  entertainment that make the recipient   feel obligated to repay the favor by   doing business with the giver are always  improper. We will not extend a gift or  entertainment to clients if doing so  violates their own policies. Gifts and  entertainment may never be unusual or  extravagant in the eyes of a third party. N O N - R E TA L I AT I O N Any form of retaliation against any  employee for reporting or participating in  the investigation of a suspected violation  will not be tolerated. Individuals who  retaliate against a person for making a  report in good faith or participating in an  investigation will be subject to disciplinary  action, up to and including termination.   If you believe you are experiencing  retaliation, contact the Xerox Ethics  Helpline immediately. S AT I S F Y I N G  O U R  C L I E N T S Our client-focused culture is vital to our  success. We are committed to earning   and maintaining our clients’ trust through  fair, honest, and lawful dealings and by  delivering great value. We listen to our  clients so that we can meet their business  requirements and work to understand   how they expect us to interact with their  people. We provide a timely response   and resolution to client problems and  assume responsibility for correcting the  underlying cause. We comply not only   with the expectations of Xerox concerning  appropriate business conduct, but also  with our clients’ expectations regarding  appropriate business conduct. Sales and Marketing Activities It is our responsibility to accurately  represent Xerox and its products, solutions,   and services in our marketing, advertising,  and sales materials. We provide accurate  and complete information to our clients so  they can make informed decisions. We do  not tolerate misrepresentation, fraud, or  the deliberate omission of information in  our sales or marketing activities. We honor  our commitments and follow through on  our promises, agreements, and obligations. Deliberately misleading messages,  omissions of key facts, or false claims  about our products, individuals,  competitors, or their products, services,   or employees are inconsistent with our  values. Sometimes, it is necessary to make  comparisons between our products and  our competitors’ products. When we do so,  we make factual and accurate statements  that can be easily verified or reasonably  relied upon. 8   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
The Code at a Glance Satisfying Clients • Conduct sales and marketing activities with integrity. • Avoid conflicts of interest. • Respect gift and entertainment restrictions. • Be aware of special restrictions relative to government clients. • Safeguard client information. Ensuring Market Leadership Through Technology • Use information systems and tools for business purposes.  • Compete fairly. • Do not engage in bribes. • Abide by anti-money laundering laws. Delivering Quality and Excellence  • Exercise proper fiduciary control. • Abide by policies, procedures, and regulations. • Always ensure proper revenue recognition. • Do not create any side letters. • Follow protocols for external release of information. • Promote proper conduct and procedures throughout the  supply chain. Valuing Our Employees  • Respect differences. • Prevent harassment and bullying—no violence or  intimidation of any kind. • Welcome diversity and inclusivity. • Promote a safe and healthy workplace. • Prevent alcohol or substance abuse at work. • Protect privacy rights. Requiring Premium Return on Assets • Safeguard all Company assets. • Maintain business records in accordance with creation and  retention policies. • Protect intellectual property.  • Prevent insider trading. Behaving Responsibly as a Corporate Citizen • Respect human rights and the dignity of others. • Comply with laws prohibiting human trafficking. • Promote responsible community and charitable activities in  accordance with policies. • Protect the environment. 9   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Local operating units are authorized to  establish limits on the monetary value   of gifts according to local geographic  customs. Our employees are accountable  for knowing the applicable monetary limits  for gifts. You must let your manager know  if you receive any gift, regardless of its  value. Your manager must approve the  giving of a gift or payment of business  expenses (provided it does not violate   a client’s own policy) to any person   who has business dealings with Xerox.  Stricter standards, where required by law or  Xerox, may be necessary for organizations   (such as Global Spend Management) or  specific employee job classifications. Public Sector Clients When doing business with public sector  clients, we must ensure all statements   and representations to government  procurement officials are accurate and  truthful, including costs and other financial  data. The public sector includes federal,  state, and local governments and  government-owned entities, even if   they are only partially owned by a  government such as a state university of  higher education or a transit authority.   If our assignment directly involves the  government or if we are responsible for   an entity working with the government   on behalf of Xerox, we must be alert to the  laws and regulations applicable to our  government clients. Legal requirements  relative to public sector clients prescribe  business practices that vary significantly  (generally stricter) from the way we do  business with commercial clients. We must  take additional steps to understand and  comply with these requirements and avoid  any conduct that could appear improper  when dealing with government officials  and employees.  Payments, gifts, or other favors given   to government officials or employees are  strictly prohibited as they may appear   to be a means of influence or a bribe.   In general, we never offer employment   to any public official involved in the  purchasing process. The laws for doing  business with public sector clients vary   by country. Failure to avoid prohibited  activities may expose the government  agency, the government employee, and  Xerox to substantial fines and penalties.  Any time you have a doubt or concern  regarding a public sector client, contact   the Xerox Office of General Counsel or the  Business Ethics Office and Compliance  Office right away. You must be sure you   are on safe ground in this area. U.S. Government Clients When we contract with the United States  Government, additional legal requirements  apply to Xerox and our employees, agents,  and subcontractors involved in the  performance of those contracts. We are  responsible for knowing and complying  with these requirements and detecting and  reporting occurrences where these legal  requirements may have been violated. We do not give federal employees— regardless of where those employees   are located—any item of value, whether  tangible or intangible. In addition, we   do not offer or give anything of value in  exchange for favorable treatment between  prime and subcontractors (wherever they  are located) to the Federal Government.  This is known as a “kickback.” If you   suspect that a kickback involving Xerox has  occurred, you should report it to the Xerox  Ethics Helpline immediately. When Xerox is pursuing a business  opportunity with the U.S. Government,  employees must be aware that the  Procurement Integrity Act imposes certain  restrictions on employee conduct once   a procurement has begun. Procurement  begins when a public official initiates   a buying decision, even if it’s before   a solicitation is made public.  When a procurement has begun, Xerox  employees may not: 1.   Offer employment or business  opportunities to procurement officials.  2.   Offer gratuities to procurement officials.  3.   Request source selection information.   U . S .  G O V E R N M E N T  C O N T R A C T O R  C O M P L I A N C E  R E Q U I R E M E N T S • Consult with the Office of General  Counsel for more information   about the  U.S. Government   contractor requirements. • The Procurement Integrity Act provides  that once procurement has begun,  Xerox employees are prohibited from:  – Offering employment/business  opportunities to  procurement officials  – Offering gratuities to  procurement officials  – Requesting source selection  information or other “Procurement  Sensitive” information • The False Claims Act provides that it is  illegal to:  – Knowingly falsify information  – Knowingly conceal an important fact  – Knowingly make fraudulent claims • Gratuities/Gifts: Xerox employees may  not offer or give a gratuity (anything of  value, whether tangible or not) of any  type to any U.S. Government employee • Bribery: It is illegal to give anything of  value to a government official to  influence present or future favorable  procurement actions • Violations of the U.S. Government  contractor compliance requirements  may result in the following:  – Civil penalties and fines  – Personal criminal sanctions  – Corporate criminal sanctions  – Contract cancellation, return of   all payments received 10   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
“Source selection information” is data   not otherwise available to the public, and  used by procurement officials in making  decisions, such as competitor data or  internal government analysis reports.  Violations of the Procurement Integrity   Act may carry serious criminal and civil  penalties both for the individual and for  the Company.  Finally, doing business with the U.S.  Government requires us to be aware   of and comply with the False Claims Act.  Under the Act, it is illegal to knowingly  provide false information to the U.S.  Government, conceal a significant fact,   or make fraudulent claims for payment.  Examples of false claims include, but are  not limited to, billing for services outside  the scope of the contract, billing for labor  before services have been provided, and  misrepresenting the country of origin of  products we supply to federal clients.  Violations of the False Claims Act may  result in serious criminal and civil penalties.  If you suspect a violation of the False  Claims Act, it should be reported  immediately to the Xerox Ethics Helpline.  Safeguarding and Using   Client Information We respect and are committed to  safeguarding the confidentiality, data  privacy, and security of client information,  including confidential information,  personally identifiable information,  proprietary information, and trade secrets.  We always exercise appropriate care to  prevent unauthorized disclosure or use   of client information. We take our  responsibilities for client confidentiality,  data privacy, and security seriously and  implement appropriate safeguards for the  use and handling of this information in  accordance with our information security  and privacy policies, as well as any   relevant contractual obligations and  applicable laws. D E L I V E R I N G  Q U A L I T Y   A N D  E X C E L L E N C E We have a passion for quality and  excellence in all that we do. We set   high expectations for ourselves. We are  dedicated to quality and take personal  pride in all the products and services we  provide. Our intense focus on the needs   of our clients continuously drives us to  improve. Our continued success depends  on exceeding the expectations of our clients  and standing behind everything we do. Delivering high-quality products, services,  and solutions is critical to our business  success. It is what we expect of ourselves,  and it is what our clients expect from us.  To consistently meet these expectations,  we comply with all applicable legal, policy,  and financial controls. Maintaining Accurate Financial Records Keeping accurate and reliable records is  crucial to maintaining investor trust in our  business, making good business decisions,  and meeting regulatory requirements.  Investors rely on accurate and easily  comprehensible information to understand  our financial results and business direction.  Xerox is committed to recording, processing,  and analyzing financial information  accurately and in accordance with legal  and ethical business laws to earn investor  trust. We also strive to ensure that this  information is secure and readily available  to those with a need to access it. Financial records include payroll, travel  and expense reports, e-mails, accounting  and financial data, measurement and  performance records, electronic data   files, and all other records maintained   in the ordinary course of our business.   All Company records must be complete,  accurate, and reliable in all material  respects. There is never a reason to make  false or misleading entries. Undisclosed or  unrecorded funds, payments, or receipts  are inconsistent with our business practices  and are prohibited. To provide investors with accurate  information and help them make  informed decisions, we must refrain   from undertaking the following activities:  • Maintaining undisclosed or unrecorded  funds or assets for any purpose. • Making, or asking others to make false,  misleading, or artificial entries on expense  reports, time sheets, or any other reports. • Giving false quality or safety results. • Recording false sales or recording sales  outside of the time period they occurred. • Understating or overstating known  liabilities and assets. • Delaying the entry of items that should be  current expenses. • Hiding the true nature of any transaction. • Providing inaccurate or misleading  information for Company  benefit programs. P O L I C Y  R E F E R E N C E S OGC 020: Relationships with  Government Clients & Officials and  Political Contributions • No gifts or entertainment • No bribes or other undue influence • No trips or outings • Hiring restrictions InfoPriv 001: Personal  Information Privacy • Properly classify information • Protect employee personal  information • Use vigilance against data breaches • Respect local government rules on  data privacy and protection • Provide notice and choice • Safeguard data transfers InfoPriv 003: Requirements for  Commercial E-mail Messaging • Knowledge of the law • Transparency of sender • Opt-out options A  C L O S E R  L O O K A client signed a deal with Xerox for  the lease of a new machine using  standard contract terms. Independently, the salesperson  advised the client that they could  cancel the contract at any time  without penalty. Is this a problem?  Answer: Yes. The salesperson’s  agreement with the client constitutes  a “side letter.” By entering into this  agreement without the approval of  the business unit’s accounting and  financial control organization, the  salesperson has put the company   at risk for possible accounting  violations and financial loss. Side  letters are strictly prohibited and   can result in severe repercussions,  including termination. 11   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
• Comply with our records management  policies and retention schedules for all  business records (paper or electronic). • Follow established corporate retention  requirements before we dispose of any  business record. • Make open and full disclosure to, and  cooperate fully with, outside accountants  in connection with any audit or review of  our Company’s financial statements.  • Review all expenses submitted by our  team members and ensure they are  accurate and truthful before  approving them. We have the responsibility to immediately  report to our manager, the Chief Financial  Officer, Chief Audit Executive, the Office   of General Counsel, or the Xerox Business   Ethics and Compliance Office under the  following circumstances: • We have reason to believe that any of our  Company’s books and records are being  maintained in a materially inaccurate or  incomplete manner. • We are being pressured to prepare, alter,  conceal, or destroy documents in violation  of our Company policy. • We believe someone has made a  misleading, incomplete, or false statement  to an accountant, auditor, attorney, or   a government official in connection with  any investigation, audit, examination,   or filing with any government agency or  regulatory body. Exerting unreasonable pressure or coercion  for certain accounting results is always  unacceptable, as are any efforts to  circumvent required for review, approval,  and control processes. Similarly, business  cases, outlooks, analyses, and related  discussions must be fact-based and  objective with appropriate support for  proposals or conclusions. Controllership Effective controllership is necessary to  maintain our integrity, our commitment to  shareholder value, and the health of our  business. Three major elements make up  the controller function: 1.   Compliance with applicable laws,  regulations, and Company policies.  2.   Rigorous business processes and   internal controls to ensure adequate,  fact-based, and objective information  for management decisions and the  safeguarding of physical, financial,   and intellectual assets belonging and  entrusted to us by clients and  third parties. 3.   Integrity in communicating forecasts,  projections, and performance in a  timely manner.  Finance personnel have unique stewardship  responsibilities and a heightened obligation  to abide by these five principles: • Maintain a high standard of ethical  behavior, including the avoidance of  conflicts of interest. • Comply with the letter and spirit of all  applicable laws. • Record and report financial information in  support of full, fair, accurate, timely, and  understandable disclosures to comply with  relevant regulations and Xerox policies. • Maintain an appropriate level of staffing  and tools with varied experiences to meet  fiduciary responsibilities. • Ensure all suspected breaches of the Code  are promptly reported through appropriate  internal channels. Xerox employees and those who work   on behalf of Xerox have a responsibility  to exercise due diligence to ensure  compliance with applicable Xerox policies  and laws. We never take any action that  would not withstand public scrutiny   or harm our reputation as an ethical  company. We are accountable for ensuring  accurate financial records that reflect the  true nature of transactions. Reporting  accurate, complete, and understandable  information about our business, earnings,  and financial condition is an essential  responsibility for each of us. We must do  the following in our day-to-day activities: 12   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page P O L I C Y  R E F E R E N C E S AUD 001: Internal Audit and  Controls Charter ACC 1701: Xerox Internal  Control Framework 
 
 
Revenue Recognition Revenue should not be recognized until   it is realized or realizable and earned.  Revenue is generally realized or realizable  and earned when all the following  criteria are met: • Persuasive evidence of an arrangement  exists (contract/order). • Delivery has occurred and/or services have  been rendered (delivery/performance). • The price to the buyer is fixed   or determinable. • Collectability is reasonably assured. Side letters are strictly prohibited and can  result in severe repercussions, including  termination. Passive acceptance or  knowledge of such letters is also a violation  of this Code. A side letter is any agreement or  correspondence between a Xerox  representative and a client, supplier, or  partner that modifies or amends any of   the terms and conditions specified in the  original contract, agreement, or purchase  order and is prepared outside or apart from  an operating unit’s standard process and  procedures for contract/order amendment,  which must include sending it immediately  to the Operating Unit’s accounting and  financial control organization. Communications with the Public and  Investment Community Xerox must follow regulations that govern  public communications to investors and  the public. This includes making timely  disclosures in financial reports and  documents that are submitted to the   U.S. Securities and Exchange Commission  (SEC) and in other public communications.   We comply with the SEC Fair Disclosures  Rules and other laws governing the  disclosure of material information to   the investment community. It is important  to make full, fair, accurate, timely, and  understandable disclosures in reports   and documents we file with regulatory  agencies and in our other public  communications. Information is considered  material if a reasonable investor would  consider it important in deciding whether  to buy, sell, or hold the Company’s  securities, such as quarterly or annual  earnings, mergers and acquisitions, and  new products, discoveries, or patents. We are committed to communicating   with the public in an accurate and reliable  manner. Xerox employees should not give  the impression they are speaking on behalf  of Xerox unless they are authorized to do  so by Xerox Corporate Communications.   If you are contacted by a reporter, analyst,  or other person requesting comments on  behalf of Xerox, refer the inquiry to Xerox  Corporate Communications. You should  not act or purport to act as a spokesperson  for Xerox unless authorized. We are accountable for contacting  Corporate Communications for approval  before committing to a speech, interview,  article, client endorsement, press   release, or other published or broadcast  statement that references Xerox for  external audiences. We do not respond to  questions from members of the investment  community; rather, we refer them to Xerox  Investor Relations. 13   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page A D D I T I O N A L  G U I D A N C E Revenue Recognition • Proper revenue recognition:   earned, arrangement, delivery,   price, collectability • No side letters • Respect for and adherence to all  revenue and accounting controls— no shortcuts Preparation and Control of Financial  Information for External Release • Keep financial data confidential • Follow the protocol for  external releases • Safeguard data prior to release Represent Xerox Responsibly Whenever we represent Xerox, we must  protect its goodwill, brand, and reputation. Social media has changed the way we   all work, providing exciting new ways to  collaborate and communicate. Xerox is   a supporter of the power of interactive  discussions, information sharing, and  learning using a wide variety of social  media, particularly as it relates to our  business and helping people improve the  way they connect and work. However, care  must be taken to never use social media in  a way that violates our legal obligations  and commitments.  Purchasing Integrity We base our vendor and supplier  relationships on the fundamental  principles of fairness, honesty, and mutual  respect. We honor our commitments and  follow through on our promises and  agreements. We only do business with  vendors and suppliers that have high  standards of conduct. We expect our  vendors and suppliers to adhere to ethical  and legal requirements in their business  dealings with their employees, local  communities, and Xerox. As a member of  the Responsible Business Alliance, we use  the RBA Code of Conduct as our vendor  code of conduct. Before entering into any  contract, we seek assistance from the  Global Spend Management Organization  and ensure we follow purchasing and  approval authority policies (PUR 001,   PUR 002, and PUR 004). We make all  purchasing decisions in the best interests   of our Company and not on   personal considerations. 
 
 
P O L I C Y  R E F E R E N C E S ADS 002: Corporate  Records Management A  C L O S E R  L O O K My manager has asked me to  purchase some equipment we  need in our testing lab. The  equipment will cost more than he  is authorized to approve. He told  me to split the order so that he  can approve the purchase without  obtaining his manager’s approval  since his manager is traveling for  the next two weeks and we really  need the equipment as soon as  possible.  Answer: Taking shortcuts in the  purchasing process to save time may  get you and your manager in a lot of  trouble. One example is splitting  requisitions. Let’s say your manager  can only sign up to $25,000, but you  need $32,000 worth of goods.  Splitting the purchase requisition  into two separate requisitions that  are each below the $25,000 approval  level is against corporate policy and  could lead to both you and your  manager facing disciplinary action,  up to and including termination. If  you are doing business with a  supplier, be sure to submit a  requisition for the entire dollar  amount that represents the full  nature of the transaction and get  the right level manager to approve  it in total. R E C I P R O C A L  T R A D I N G Requiring or agreeing to mandatory  reciprocal trading is contrary to the  business practices of Xerox. It is against  our policy to enter into a business  relationship with a client that requires  Xerox to purchase the client’s products   or services as a contractual condition for  the client to purchase Xerox® Products or  Services. Likewise, purchasing decisions  should not be predicated on the condition  that the supplier agrees to use Xerox®  Products or Services. Sourcing decisions should generally be  made based on quality, price, and the  supplier’s level of service and reliability.  However, since client relationships are   vital to our success, purchasing decisions  may, where appropriate, consider client  relationships as a favorable factor,   among others. Global Spend Management  personnel will seek management  consideration and consultation with   the Office of General Counsel in   these situations.  R E Q U I R I N G  P R E M I U M  R E T U R N   O N  A S S E T S We earn our clients’ trust the only way   we know how – by delivering on our  commitments. We are resolved to use   our assets effectively to advance our  success. Our future depends on it. Safeguarding and Using Xerox Assets Each of us is accountable for safeguarding  all assets entrusted to us from loss, theft,  waste, misappropriation, or infringement  and to use assets to advance the interests  of Xerox. We are accountable for  classifying, protecting, and handling   the information of Xerox, its clients, and  other third parties in accordance with all  applicable laws, Xerox policy, and any  applicable contractual terms. We have an  affirmative duty to immediately report the  theft, loss, or misappropriation of any  Xerox or client assets, including financial,  physical, information, and electronic  assets, via designated reporting channels. Corporate Records—Creation   and Management Our records are our corporate memory,  providing evidence of corporate actions  and decisions and contain data and  information critical to the continuity of our  business. Records consist of all forms of  information created or received by Xerox,  whether originals or copies, regardless of  media. Examples of company records  include paper documents, e-mail,  electronic files stored on hard drive disk,   or any other medium that contains  information about our Company or our  business activities. Accurately and honestly  preparing Corporate Records, including  expense reports, time reporting, and  financial records is a business and legal  imperative. We classify, use, and handle  Corporate Records in accordance with  Xerox policies. We take our obligation   to maintain Corporate Records for  operational, legal, financial, historical,   and other purposes seriously and take  appropriate steps to ensure that the  content, context, and structure of our  records are reliable and authentic. All Xerox records must be retained and  destroyed in accordance with our Records  Retention Policy. We are responsible for  properly labeling and carefully handling  confidential, sensitive, and proprietary  information and securing it when not in  use. We do not destroy official Company  documents or records before the retention  period expires, but we do destroy  documents when they no longer have  useful business purposes. We preserve  pertinent records after having received  legal notice of a pending lawsuit. Records,  both electronic and hard copy, receive the  same consideration regardless of  their format. 14   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page P O L I C Y  R E F E R E N C E S PUR 001: Purchasing Policy • Engage Global Spend Management PUR 002: Corporate Pay Term Policy PUR 004: Corporate Purchasing  Card Policy AAP 100: Approval Authority • Only engage in authorized  transactions • Ensure proper approvals  
 
 
Protection of Intellectual Property Among our most valuable assets is our  Xerox intellectual property—inventions,  patents, trade secrets, trademarks,  copyrights, design rights, logos, know-how,  and other creations of the mind. We are  accountable for establishing, protecting,  maintaining, and defending all Xerox rights  in intellectual property and original works  of authorship (including, but not limited to,  computer programs, equipment manuals,  and databases) and for using those rights  in responsible ways. We respect the valid,  intellectual property rights of third parties,  and it is our policy not to knowingly  infringe on the valid intellectual property  rights of others. The Xerox Office of General Counsel is an  excellent resource for more information on  the use and disclosure of Xerox and third  parties’ intellectual property. Generative Artificial Intelligence Xerox embraces Generative Artificial  Intelligence (GenAI) to foster creativity,  competitive edge, and innovation. We are  dedicated to responsibly and ethically  leveraging GenAI for our clients, partners,  and employees, ensuring compliance with  legal standards.  GenAI, a branch of AI, generates novel  content from existing data. Notable GenAI  tools, like OpenAI’s ChatGPT, use advanced  algorithms and extensive data to produce  text, images, audio, and more.   P O L I C Y  R E F E R E N C E S SEC 003: Physical Security– General Policy InfoSec 001: Information Security MIP 001: Management of Intellectual  Property Process OGC 014: Licensing Policy OGC 017-1: Proper Use of the  Xerox Trademark IM 011: Generative Artificial  Intelligence Policy Xerox permits only approved   GenAI technology for product design,  development, manufacturing, distribution,  system and network use, business conduct,  or data utilization.  Our GenAI usage aligns with   these principles:  • Confidentiality: Safeguard   personal, confidential, and Xerox  intellectual property.  • Transparency: Disclose GenAI usage   to clients, partners, and employees to  maintain trust and legal compliance.  • Protect from Harm and Reputational  Damage: Scrutinize the GenAI output   to ensure that it complies with Xerox  policy and does not contain inappropriate,  discriminatory, or otherwise  harmful content.  • Intellectual Property Respect: Avoid  using potentially copyrighted material  that could infringe on copyrights.  • Legal and Policy Compliance: Adhere to  all relevant laws, regulations, and Xerox  policies and procedures.  This approach ensures that our GenAI  applications are secure, transparent,   and legally compliant, reflecting the  Company’s commitment to integrity   and innovation. 15   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Insider Trading and Insider Information We handle insider information  appropriately and lawfully. In our insider  trading policy, insider information is  defined generally as material, non-public  information. Information is “material”  if it would affect a reasonable investor’s  decision to buy, sell, or hold securities, and  information is considered non-public if it  has not been broadly disseminated to the  market through an SEC filing or a press  release. Examples of material information  include financial performance, significant  acquisitions, disposition, new products   or technologies, and other major  developments. Information is “non-public”  if it has not been previously disclosed to  the public. Our employees, their immediate  family, and anyone living in the same  home are considered insiders under Xerox  policy and generally may not engage in  trading of Xerox securities, including Xerox  common stock, options, or debt securities,  while in possession of material, non-public  information. “Tipping” or providing others  with material non-public information  about the Company is also prohibited.  These prohibited activities are commonly  referred to as “insider trading”. Xerox policy and securities laws provide  additional rules for insiders who have  actual knowledge of material, non-public  information about the Company.   Examples of material, non-public  information about the Company include  financial performance, acquisitions,  disposals, significant new products or  technologies, changes in dividends,   and lawsuits. If you have knowledge of  material, non-public information, you   must not purchase or sell Xerox securities.   The words purchase and sell include any  transaction that deals indirectly with the  Company’s securities. Additionally, you  must not reveal material, non-public  information to other individuals, either  inside or outside the Company. Officers, directors, and members of the  Executive Committee, by virtue of their  position in the Company, are subject to  more restrictive policies and laws relating  specifically to them. Officers, directors, and  other designated individuals may buy and  sell the Company’s securities only during a  window period. The window period begins  on the first full trading day after the  Company publicly discloses its quarterly  financial results and ends at the close of  market on the 15th calendar day prior to  the end of each fiscal quarter or year.   In addition, members of the Executive  Committee, members of the Board of  Directors, and certain other executives  must obtain pre-clearance from the Chief  Legal Officer prior to transacting in the  Company’s securities.  P O L I C Y  R E F E R E N C E S HR 101.1: Conflict of Interest SRY 001: Insider Trading Policy SRY 002: Disclosure Policy  and Guidelines 16   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
E N S U R I N G  M A R K E T  L E A D E R S H I P  T H R O U G H  T E C H N O L O G Y As a company founded, built, and  sustained by leadership technology   and innovation, we are committed to  ensuring market leadership by harnessing  technology. We approach the market   from a human perspective enabled by  technology to do so, while complying   with all the fair competition, antitrust,   and international trade requirements. Information Systems We provide electronic information   systems to employees to support their  achievement of business objectives, which  is appropriate use. Systems include  hardware, software, media, or network,  including non-Xerox-owned devices used to  originate, store, process, display, print, or  transmit Xerox information in electronic  form. Our information systems may only be  used for purposes that effectively and  efficiently support Xerox business goals and  objectives. Casual personal use is permitted  but only if it has negligible or trivial impact  (limited frequency, duration, or volume) on  computer and network resources and does  not impact employee productivity.  Inappropriate use includes: • The transmission of Xerox classified   and sensitive personal information   to unauthorized individuals or   unsecured locations. • Communicating in a discriminatory,  defamatory, derogatory, or  harassing manner. • Infringing on intellectual property rights  (including copyright, trademark, and  trade name). • Creating or transmitting chain letters,  non-business related video/audio material,  or any information that contributes to   a hostile or unproductive workplace. • Use for any illegal purpose. • Use in excess of granted authority, or  creating, storing, viewing, or transmitting  pornography or other graphics that are  offensive or would otherwise violate   Xerox policies or national laws.   Employees who misuse information  systems may have their access denied or  restricted; they may also be subject to  further disciplinary action, in proportion   to the nature of the infringement.    Antitrust and Fair Competition We believe in free and open competition.  Additionally, in most of the countries  where we operate, strict laws are in force,  similar to antitrust laws in the United  States and competition laws in the  European Union, prohibiting collusive or  unfair business behavior that restricts free  competition. The United States antitrust  and other countries’ competition laws are  quite complicated, and failure to adhere   to these laws could result in significant  penalties imposed on both Xerox and the  individuals who violated the law. There are  almost no circumstances allowed by law   that permit entering into agreements with  competitors to fix prices, bid rigging, terms  of sale, production output, or to divide  markets or clients. In addition, attempts   to discriminate in prices or terms of sale  among our clients, or to otherwise restrict  the freedom of our clients to compete,  may sometimes be illegal. Legal issues  may also arise if we refuse to deal with  certain clients or competitors. Fair competition issues are complex   and may arise in dealings with clients,  suppliers, or competitors. Violations of   fair competition laws can result in serious  civil and criminal charges and penalties   for both the Company and individuals.   These penalties include exposing Xerox to  substantial fines and exposing individuals  to fines and imprisonment.  We avoid contact with competitors that  could create even the appearance of  improper agreements, whether the contact  is in person, in writing, by telephone, or  through e-mail. We use care in our writing and speech   to avoid any statement that could be  misconstrued to indicate an intent to   act in an anti-competitive way.  P O L I C Y  R E F E R E N C E S IM 003: Appropriate Usage Electronic  Information Systems IM 005: End User Responsibilities for  Software Use InfoSec 001: Information Security OGC 004: Compliance with  Anti-competition/Anti-trust Laws MTR: Multinational Trade Policies A  C L O S E R  L O O K My colleague has a habit of sending  me off-color jokes via e-mail that I  find highly offensive. I don’t want  to make her angry at me, but I  really don’t care for the material.  What’s more, I fear I may get in  trouble for having such material on  my computer.  Answer: You certainly have a right to  be concerned. Inappropriate use of  Xerox information systems is a serious  matter and can have serious  consequences. Sending jokes using  our e-mail system can potentially  create a hostile, unproductive work  environment. You should ask your  colleague to stop sending you the  jokes, or if you feel uncomfortable  directly confronting her, you should  report the behavior to your manager,  Human Resources, or the  Ethics Helpline. A client offers to share our  competitor’s proposal for managing  their document center. Is it okay to  see this information? Answer: No. The materials provided  to the client would likely be considered  by the competitor as confidential  information. It would not be  appropriate for the client to share  such materials with us. 17   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
The exchange of benchmarking  information with competitors can also  create serious competition law issues.   We do not acquire commercial information  by dishonest or unethical methods.   In addition, if we receive questionable  information from an outside party about   a competitor, we do not examine the  information without first contacting the  Office of General Counsel. Future pricing  plans should never be shared with  competitors; exchanging cost or salary  information with competitors requires  carefully controlled conditions, while   the exchange of best practices can  enhance competitiveness. Internal business documents and other  communications (including handwritten  notes, e-mails, and telephone records)   are subject to disclosure in competition  litigation and investigations by  government authorities. Avoid poorly  worded communications since such  communications could lead to the  erroneous conclusion that improper  activity occurred. Depending on the  business justification and its effect on  competition, other practices not involving  competitors may result in civil violations of  the antitrust and competition laws. These  practices include: • Exclusive dealing • Bundling/package offerings • Resale restrictions • Selective discounting We should contact a supervisor, manager,  or the Office of General Counsel with any  questions about the legality of practices   or conduct under the antitrust and  competition laws. If we become aware of  potential violations, contact the Office of  General Counsel or report anonymously  through the Xerox Ethics Helpline.  Anti-bribery/Anti-corruption No matter where we work, there is an  anti-bribery law or policy, such as the  Foreign Corrupt Practices Act (FCPA) in the  United States. We take a zero-tolerance  approach to all forms of bribery and  corruption, including bribery of commercial  and government officials and any other  forms of corruption. We cannot offer or  provide bribes or other improper benefits  to any officer, agent, or independent  contractor acting on our behalf to obtain  business or an unfair advantage. A bribe is defined as directly or indirectly  offering anything of value (e.g., gifts,  money, or promises) to influence or induce  action or secure an improper advantage.  All countries prohibit the bribery of their  own public officials, and many also  prohibit the bribery of officials of other  countries. In the U.S., the FCPA and other  laws prohibit payment of any money or  anything of value to a foreign official,  foreign political party (or official thereof),  or any candidate for foreign political office  for the purposes of obtaining, retaining, or  directing business. All employees, officers,  and the Company are expected to strictly  abide by these laws. If we require help  understanding any of these laws, we must  contact the Office of General Counsel or  the Xerox Ethics Helpline for guidance.  Xerox policy goes beyond these laws by  prohibiting improper payments in all our  activities with governments, international  agencies, and the private sector. Our policy  requires proper accounting for all financial  transactions, including payment of  commissions, fees, and gratuities, as well  as proper record keeping. We maintain a  system of internal controls to ensure that  all such transactions are properly and fully  recorded, and that our records reasonably  and fairly reflect these transactions.   In response to these laws and as directed  by internal policies, Xerox has established  a comprehensive anti-bribery compliance  program. This program addresses  compliance with anti-bribery laws through  corporate-level policies and procedures,  expense review, due diligence of third  parties, training of targeted employees,  and other related actions. Anti-money Laundering and   Counter-terrorist Financing Money laundering is a global problem with  serious and far-reaching consequences.  Money laundering is defined as the process  of converting illegal proceeds so that  funds are made to appear legitimate.  Terrorist financing may not involve the  proceeds of criminal conduct, but an  attempt to conceal either the origin of the  funds or their intended use, which could be  for criminal purposes. It is important to  note that these practices are not limited   to cash transactions. Complex commercial  transactions may hide financing for  criminal activity, such as terrorism, illegal  narcotics trade, bribery, and fraud.  Involvement in such activities would  undermine our integrity, damage our  reputation, and could expose Xerox and  individuals to severe sanctions. Xerox is  committed to transacting business with  reputable counterparties involved in  legitimate business activities and with  funds derived from legitimate sources.  Anti-money laundering laws of the   United States and other countries and  international organizations require  transparency in payments and the  identity of all parties to transactions.   Many countries also have laws prohibiting  accepting or processing the proceeds of  criminal activities. Our Company’s integrity  and reputation can be severely damaged if  we fail to detect client relationships and  transactions that place us at risk.  Xerox forbids knowingly engaging in  transactions that facilitate money  laundering or result in unlawful diversion.  We take affirmative steps to detect and  prevent unacceptable or illegal forms   of payment and financial transactions.  We must be alert for red flags, including  the following:  • Requests for cash payment, travelers’  checks, or checks from an unknown  third party. • Complex payment patterns. • Unusual transfers to or from countries not  related to the transaction. • Clients who seem eager to avoid  recordkeeping requirements. • Transactions involving locations previously  associated with money laundering or  tax evasion. • Transactions that are inconsistent with  usual business practices or do not match  the client’s normal pattern of activity. If you become suspicious or have questions  about money laundering, raise your  concerns and questions to your  management and the Business Ethics and  Compliance Office or the Office of General  Counsel. Resolve any concerns before  transactions proceed further. 18   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Anti-boycott/International   Trade Compliance U.S. anti-boycott laws prohibit individuals  and entities from participating in a   boycott that the U.S. does not support.  Anti-boycott laws help prevent U.S.  companies from being used to implement  foreign policies of other nations that run  counter to U.S. policy. Xerox does not  cooperate with foreign boycotts that are  not approved by the U.S. government.   If we receive a request related to any  boycott, we must not respond to the  request and immediately contact the Xerox  Office of General Counsel. Additionally,  doing business with certain countries may  result in imposed economic sanctions.   We must perform due diligence, before   any transaction that has an international  element, to determine whether such  parties are on the U.S. government’s  restricted list. We must contact the Xerox  Export Regulation Office in the Office of  General Counsel to ensure that all such  transactions are properly evaluated to  prevent potential violations. Many  countries regulate international trade  transactions—imports, exports, and  international financial transactions—  for national security and foreign policy  purposes. Xerox is responsible for  complying with national and global  regulations, such as U.S. import and export  laws, that relate to trading activities and  the import and export of products,  services, and technology. If our work  involves international trade compliance,   it is our responsibility to know, understand,  and follow the laws that apply to our work  and the movement of our goods. We follow  applicable international trade control  regulations regarding licensing, shipping  documentation, import documentation,  reporting, and record-retention  requirements in all countries in which we  conducts business. In some cases, these  restrictions apply to financial transactions  as well as to international trade in goods,  software, services, and technology.   We follow applicable international trade  control regulations regarding licensing,  shipping documentation, import  documentation, reporting, and   record-retention requirements in all  countries in which we conduct business.   If required, we obtain proper government  authorizations before exporting, selling, or  transferring controlled products, software,  and technical data. We also expect our  vendors to know and understand the laws  that apply to their products. In working  with our supply chain, both Xerox and our  vendors must provide accurate product  descriptions, correct tariff classifications,  valuation information, and country of  origin statements for all items we import  or export, whenever and wherever required. The Company has an established  corporate-wide export compliance  program. This program includes policies  and procedures, training, and screening   of third parties. Trade compliance laws   and regulations are complex and may  quickly change as governments adjust   to new political and security issues.   If we have questions or concerns,   we must seek guidance or report our   concerns immediately. Fraud It is never acceptable to take part, no  matter how small the role, in any activity  that involves theft, fraud, embezzlement,  extortion, or misappropriation of property.  Participation in fraud includes any help  provided to conceal, alter, falsify, or omit  information in Xerox records, either for   our benefit or at the direction of others.   In some jurisdictions, it may include any  unjustifiable failure to prevent fraud.   We must refuse to engage in any  questionable activities. Any suspicions  should be raised to your management   and the Business Ethics and Compliance  Office or the Office of General Counsel. P O L I C Y  R E F E R E N C E S OGC 024: Anti-money Laundering and  Countering the Financing of Terrorism  POL 002: Business Ethics OGC 019: Compliance with   Anti-bribery Laws OGC 020: Relationships with  Government Clients and Officials and  Political Contributions OGC 021: Relationships with  Commercial Customers MTR Multinational Trade Policies 19   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
VA L U I N G  O U R  E M P L O Y E E S Our competitive advantage resides in our  people and their energy and creativity.   Our employees are a diverse, talented, and  motivated group of people aligned around   a common set of goals. We consider it a  business imperative to build, celebrate,   and nurture a corporate culture that is  inclusive, providing equal opportunities to all.  We treat all people, internally and externally,  with dignity and respect. We conduct  communications among all levels of our  employees in an open and honest manner,  subject to legal and competitive restraints. Employees who have work-related concerns  may employ open-door procedures  established by the Company to resolve   the concerns fairly. These procedures are  designed to assist employees who feel   that established Company policies and  practices have been violated or have   not been consistently applied or have   other serious work-related concerns. Anti-discrimination/Anti-harassment/ Anti-bullying  Any sort of intimidating or abusive   behavior can seriously damage the victims,  our work environment, and our reputation.  At Xerox, we do not tolerate any form of  discrimination, harassment, or bullying.  Each of us plays a vital role in ensuring   our fellow employees are treated with  dignity and respect. As an equal  opportunity employer, we do not  discriminate in recruitment, selection,  compensation, training, job assignment,  promotion, termination, or any other  employment-related activity with respect   to a person’s race, color, nationality,  religious belief or affiliation, sex, age,  ethnic or national origin, marital or family  status, sexual orientation, gender identity,  trade union membership or activity, or  current or past disability. At Xerox, diversity  is seen as a competitive advantage that  goes beyond differences and embraces  other characteristics, such as divergent  thinking and different work styles.  Employees are protected from harassment,  coercion, intimidation, victimization,  reprisal, or discrimination for filing a  complaint or assisting in an investigation.  We do not tolerate harassment, bullying,   or unlawful discrimination of any kind.  While the legal definition of harassment  may vary by jurisdiction, we consider the  following non-exhaustive list to be  unacceptable behavior:  • Any unwelcome behavior, such as verbal   or physical conduct designed to threaten,  intimidate, or coerce.  • Verbal taunting (including racial   and ethnic slurs, inappropriate jokes,   or language). • Negative stereotyping. • Racial, ethnic, gender, or religious slurs. • Jokes and casual gestures that  mask biases.  • Forcing impromptu interactions, such as  video calls, during non-working hours. Xerox also takes a strong stance against all  forms of sexual harassment. Examples of  some forms of sexual harassment  may include:  • Unwelcome sexual advances, requests for  sexual favors, or unwelcome demands  for dates. • Sharing sexually oriented messages,  emails, or media. • Dressing inappropriately during virtual  meetings and making the other  participants uncomfortable.  • Watching inappropriate or insensitive  material during Company time or sharing  it, even unintentionally. • Taking screen captures during video calls  without permission and circulating them  on social media. • Other verbal or physical conduct of a  sexual nature in which submission to the  conduct is either an explicit or implicit  term or a condition of employment; or  submission to or rejection of the conduct  by an individual is used as the basis for  making employment decisions, including  advancement, affecting such individual -  known as “quid pro quo”, or “this for that”. Making unwelcome sexual advances  toward or otherwise harassing or bullying  any Xerox employee, client, or business  partner is never acceptable. Likewise, jokes  or displays that disparage specific groups  (e.g., nationality or religion) are also   never acceptable. Our decisions about  people must be fair, free of bias, and  based on facts. 20   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Diversity, Inclusion, and Belonging At Xerox, diversity, inclusion, and belonging  (DIB) are not viewed as a mandate, but as  an essential part of our corporate culture.   We are committed to the principles of  equal opportunity and work to create a  culture of trust and respect that promotes  a positive and inclusive work environment.  Diversity is a fundamental value that  guides all our decisions. We believe that   we perform our best when our work  environment welcomes individuals with  different perspectives, characteristics,  values, and backgrounds. Such an  environment also helps us attract and  retain the best talents and reach even  higher levels of employee and client  satisfaction. Diversity breeds creativity   and innovation; it is instrumental to our  business success. Treating others with respect and offering  equal opportunity, regardless of national  origin, race, gender, or sexual orientation,  among other characteristics, makes us  stronger because it allows us to take full  advantage of a global workforce that   is rich in experience, knowledge, and  creativity. Many of our accomplishments  as a company originate from teams of  diverse individuals who complement   one another by representing different  perspectives and working as one to achieve  our strategic goals. We foster a culture of  inclusion and opportunity, which is  supported by several employee-focused  initiatives and tracked through  measurable actions. Our focus on diversity extends to our  employees as well as our suppliers.   Xerox recognizes that having a diverse  supplier pool is a major competitive  advantage and a powerful business tool.  Our mission in supplier diversity is to take  proactive steps in identifying, fostering  relationships with, and procuring goods and  services from certified small businesses,   as well as enterprises owned by minorities,  women, veterans, members of the LGBTQ+  community, and individuals with disabilities.  These strategic partnerships align with the  corporate objectives of Xerox, enabling us  to enhance our business practices and  better serve our clients. Each of us plays a significant role in  championing DIB. We support each   other in embodying inclusive behaviors   in our work and interactions. This includes  taking steps to be aware of implicit biases.   We are committed to hiring people from   all walks of life and providing reasonable  accommodation for the unique needs   of our people. We do not tolerate  discrimination and harassment of any   kind, including verbal, visual, physical,   and mental forms. We are accountable   for ensuring that employees, clients, and  business partners are treated with dignity  and respect. We are accountable for  displaying behaviors that support our  inclusive culture, including monitoring our  assumptions and behaviors around others,  acknowledging and valuing each of our  contributions, creating a supportive   work environment, and creating a team  atmosphere. We use personal leadership to  enact fair practices and create and enforce  practices that value diversity. P O L I C Y  R E F E R E N C E S HR 107.0: Employee Communications HR 107.1: Employee Communications  – Open Door/Internal Escalation Process HR 201.0: Employment, Placement,  &  Separations: Non-discrimination HR 201.3: Equal Opportunity,  Non-discrimination, & Harassment EHS 100:  Environment, Health,  & Safety Policy A  C L O S E R  L O O K I have experienced harassment   by my coworkers. Although not  physical or sexual, the verbal  harassment and bullying affect me  negatively and make it hard for me  to be productive at work. Should I  report it? Answer: Yes, Xerox does not tolerate  physical, sexual, racial, religious,  psychological, verbal, or any other  form of harassment by employees in  our workplace at any level. This type  of behavior should be reported to your  manager or Human Resources. 21   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
H E A LT H  A N D  S A F E T Y The health and safety of our employees,  clients, and the communities where we do  business is a top priority. We provide a work environment that   is safe, secure, and free of danger,  harassment, intimidation, threats,   and violence. We inspect and maintain  workplaces to prevent unacceptable risks   in our facilities, develop and maintain  emergency preparedness programs, and  comply with all government regulations  and Xerox Environment, Health, and   Safety Standards. Safety is a primary requirement when  performing all activities and a shared  responsibility. Managers are responsible   for enforcing all safety rules and policies,  implementing corrective action processes  if necessary, and developing/implementing  preventative programs to reduce the risk of  injury, illness, fatality, and loss of assets.  Employees are responsible for following all  safety and health rules and job procedures,  recognizing and respecting known hazards,  reporting all potential hazards, and  advocating for the safety of others. We deliver safe products and services and  provide access to comprehensive safety  data about our products and the materials  contained within them. To preserve  employee safety and security, weapons,  firearms, ammunition, explosives, and  incendiary devices are forbidden on Xerox  premises, including parking lots and in our  Company vehicles. Corporate Security must  authorize any exceptions (e.g., armored car  employees who deliver cash to on-site  ATMs). In addition, we do not tolerate acts  or threats of violence, including extreme or  inappropriate verbal or physical threats,  intimidation, harassment, and/or coercion.  Behavior that threatens the safety of  people or property or has the potential to  become violent should be immediately  reported to your manager or supervisor,  Xerox Corporate Security, HR, or the   Xerox Ethics Helpline. Each of us has a duty to report any acts or  threats of violence against Xerox people or  clients of which we become aware. Alcohol and Drug Misuse We prohibit the illegal use (including  possession, distribution, dispensation,  manufacture, or transfer) or being under  the influence of controlled substances or  alcohol on our property and in Company- owned or leased vehicles or in any vehicle  for which the Company provides an  allowance or reimbursement for business  use. This prohibition also applies to any  other work sites where employees may be  assigned during work hours. We will assist employees who develop  problems related to alcohol or drug misuse.  Employees can seek assistance voluntarily  or at their managers’ or supervisors’  suggestion. The goal is to address the  problem before it impairs performance   or employability. Privacy Rights of Xerox People Xerox respects the confidentiality of  personal information of employees and  business partners. We collect and maintain  personal information only to the extent  required for business or legal reasons.   We comply with all applicable laws  concerning the holding and processing of  employee personal information. Access to  personal information is only authorized  when there is a legitimate and lawful  reason, and access is only granted to  appropriate personnel. Personal information released to parties  outside of Xerox for employment or credit  references is limited to (1) whether the  individual is currently, or was formerly,  employed by Xerox; (2) the individual’s  present job title or, in the case of former  employees, the last position held; and   (3) the period of employment. Such  information will be released upon a written  request from an organization. Employees’  consent is required for the release of any  additional information requested, such as  mortgage references. In addition, data  may be released to comply with legal  requirements or in circumstances  permitted by law. Xerox employees   have no ownership or privacy rights to   any information gathered via or stored   P O L I C Y  R E F E R E N C E S HR 503: Benefits & Health Services  Alcohol & Drug Free Work Environment HR 105: Recognition, Recreation, and  Social Activities SEC 009: Violence-free Environment InfoPriv 001: Personal  Information Privacy EHS 101: Environment, Health, and  Safety Policy for Xerox Workplaces,  Operations, and Real Estate A  C L O S E R  L O O K Sheila receives a call from her good  friend, Kathy, a former coworker  who now runs her own business.  Kathy’s business is growing, and she  hopes to hire Ken, who used to work  with them. Kathy wants to know if  Ken is still working at Xerox, his  grade level, and if Sheila thinks he  might be interested in leaving.  What should Sheila do? Answer: Refer the call and questions  to an appropriate Human Resources  manager. Xerox Human Resource  policies prescribe that only an HR  manager can release limited  employee information to external  parties. Specifically, the HR manager  can confirm whether an individual  works at Xerox, for how long, their  most recent job title, and their   most recent job location. The HR  manager can give additional limited  information for government   security clearances and other   special circumstances. 22   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
on Xerox electronic information systems,  except to the extent required or permitted  by law. For example, we may routinely  monitor all usage of Xerox-owned or  supplied business equipment, such as  computers, whether the equipment is   used in the Xerox workplace or at another  location. In jurisdictions where permitted  by law, we may monitor the telephone  numbers dialed from Company telephones  and will advise employees in advance   if their telephone calls or voicemail may   be monitored. All information stored on Company  computers or equipment, such as mail  servers, belongs to Xerox, and we may  inspect it at any time without notice   to or the consent of the employee.  Similarly, Xerox has a right of access to all  Xerox-owned or supplied offices, furniture,  filing cabinets, or lockers, even if the  employee is supplied with keys. We will   not, however, use or disclose personal  information collected or observed through  monitoring or inspection unless no  reasonable employer could ignore it.   For example, if it reveals criminal activity  or gross misconduct,  such information  must otherwise be disclosed to meet   legal requirements. B E H AV I N G  R E S P O N S I B LY  A S   A  C O R P O R AT E  C I T I Z E N Xerox and its affiliates and distributors  operate and collaborate with clients,  suppliers, and partners across the world.  Our longstanding commitment to behaving  responsibly as a corporate citizen – in every  interaction – benefits our business, people,  and communities. Human Rights and Fair Labor Our commitment to behaving responsibly   as a good corporate citizen is accomplished  by running our global business with great  respect for human rights. We are committed  to upholding fundamental human rights  and believe that all human beings around  the world should be treated with dignity,  fairness, and respect. We ask that   our suppliers and direct contractors  demonstrate a serious commitment to   the health and safety of their workers   and operate in compliance with human  rights laws.  We are guided by the United Nations  Universal Declaration of Human Rights.  Xerox has also undertaken a voluntary  commitment by officially joining the  United Nations Global Compact, an  initiative aimed at advancing universal  sustainability practices and actively  contributing to the realization of the  United Nations’ goals. Our support for  these principles is embedded in our   Code of Conduct: in our position on labor  relations, in our employment practices, in  our relationships with suppliers, and in   how we build our business in emerging  markets. We inspect for compliance  through our management processes,  including operations reviews, risk  management and internal audit systems,  and supplier assessments. Xerox does not use or condone the   use of slave labor or human trafficking,  denounces any degrading treatment of  individuals or unsafe working conditions,  and supports our products being free of  conflict minerals. We are committed to  following all applicable wage and hour  laws and regulations. Anyone paid based  on hours worked must report and record all  time worked accurately in accordance with  established local procedures. Human Trafficking Consistent with the principles of the  United Nations Universal Declaration of  Human Rights and the United Nations  Global Compact, we are committed to  freely chosen labor and support efforts to  eradicate human trafficking. Further, the  U.S. Government has a zero-tolerance  policy regarding human trafficking and has  laws that implement that policy. Under  those laws, Xerox employees, agents, and  subcontractors shall not: • Engage in the trafficking of persons. • Procure commercial sex acts. • Use forced labor in the performance   of a contract. • Destroy, conceal, confiscate, or otherwise  deny an employee access to his/her  identity or immigration documents. • Use misleading or fraudulent employee  recruitment processes, such as failing to  disclose or materially misrepresenting key  terms and conditions of employment,  including wages and fringe benefits, the  location of work, the living conditions,  housing, and associated costs. • Use recruiters that do not comply with  local labor laws of the country in which   the recruiting takes place. • Charge employees recruitment fees. • Fail to provide return transportation.  • Fail to pay for the cost of it upon the end  of employment for employees who are not  nationals of the country in which the work  is taking place, were brought to that  country for the purpose of working on a  U.S. Government contract or subcontract,  and wish to return to their home countries. • Fail to provide or arrange housing that  meets the host country’s housing and  safety standards, in situations where such  housing is required. • Fail to provide a written employment  contract, recruitment agreement, or other  required work document in a language the  employee understands, where providing  such an agreement is required by law  or contract. 23   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Failure to adhere to these requirements  and the principle of opposing human  trafficking may result in the Company  being barred from work on government  contracts and employee disciplinary   action up to and including termination   for policy violations. Credible information regarding a potential  violation of this anti-human trafficking  policy, whether by a Xerox employee,  subcontractor, or agent, must be promptly  reported to a manager, the Xerox Ethics  Helpline, or the Office of General Counsel. Employees aware of potential human  trafficking violations also may contact   the National Human Trafficking Hotline  directly at 1-888-373-7888 or   https://humantraffickinghotline.org/en. Corporate Philanthropy, Community,  and Charitable Activities Xerox is a vital part of the communities  that host our Company’s business  operations. We are encouraged to  participate in community and charitable  activities in accordance with our policies,  interests, and abilities. The Company   will not favor or discriminate against  employees who either support or disagree  with the Company’s position related to  community activities or organizations.   We are not authorized to donate the  Company’s resources or gifts in kind to  individuals or any organization. We seek  approval before using Company resources,  acting as a Company representative, or  donating anything in the Company’s   name. Soliciting employees on Company  premises or using Company resources is  also prohibited. Given that many worthy  causes exist, onsite solicitation of  employees would prove disruptive to   the work environment and might subject  employees under pressure to donate.   One exception to this requirement would  be corporate-sponsored programs and  campaigns. We take advantage of  opportunities at Xerox to give back, such   as volunteer initiatives and matching   gifts programs. We encourage others to  volunteer for and support worthy causes.  P O L I C Y  R E F E R E N C E S POL 007: Human Rights HR 103: Solicitation of Employees EHS 101: Environment, Health,  & Safety Policy OGC 024: Contacts with Governmental  Agencies, Legislative Bodies, and  Trade Associations At its core, our philanthropy efforts are  focused on four strategic areas: • Strong, Vibrant Communities:  We support communities where our people  and clients live and work, strengthening  ties with our stakeholders and embedding  Xerox into the fabric of communities  around the world. We enable our people to  give back to the causes they believe in,  and the support we provide enhances our  corporate reputation and drives the  Company’s success. • Education and Workforce Preparedness:  We revere the role of education in  society—colleges, universities, STEM  education programs, and workforce  development programs that prepare the  next generation of leaders, inventors,   and scientists. • Science and Technology: We invest in  scientific research and partnerships to  serve the long-term strategic interests   of the Company. • Disaster Relief: We provide aid to our  employees and their neighbors in crises  during natural disasters. Each of us is responsible for making   clear that the views expressed through   our participation in community activities  are our own personal views, not those of  Xerox. We are required to refer requests   for donations or sponsorship to   Global Philanthropy. 24   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page 
 
 
Commitment to the Environment   and Sustainability  We are committed to conducting our  business in a manner that reduces our  impact on the environment and protects  the health, safety, and sustainability of  employees, clients, suppliers, and the  communities where we do business.   We are dedicated to continuous  improvement of our performance. We conduct our operations in a manner  that safeguards health, protects the  environment, conserves valuable materials  and resources, and minimizes the risk of  asset losses. We are committed to business  practices that reduce environmental  impact throughout the entire lifecycle of  our products and services, from design,  procurement, and manufacturing, to  marketing, distribution, maintenance,  reuse/recycling, and end-of-life disposition.  All our operations and products must,   at a minimum, be in full compliance with  applicable governmental requirements and  Xerox standards. Contact with Government Agencies,  Lobbying, and Political Contributions  As a corporate citizen, we take positions on  matters of public policy that could have   a significant impact on the Company and  its global operations. The Xerox Office of  Global Government Affairs (GGA), located  in Washington, DC, monitors such public  policy developments that could impact   our global operations. GGA encourages  employees to help identify these issues  and assist in the development of the  Company’s position. They must approve  any public policy statement, oral or  written, on behalf of Xerox. In the U.S.,  GGA also coordinates all contacts with  elected officials and legislative groups   on behalf of the Company.  All contacts with governments,   legislatures, or multinational bodies,   such as the European Union or World   Trade Organization, must be cleared   with the individual designated by local  management and GGA. They must be  notified in advance of any planned  actions. GGA is the only organization   that has the authority to retain and direct  lobbying consultants to advise or represent  25   Code of Business Conduct  |  https://www.xerox.com/ethics Ethics and Policies MyXerox Page Xerox in any federal, state, or local public  policy matter. Xerox prohibits all forms  of campaign or political contributions.   Only designated representatives   of the Xerox Political Action Committee  (XPAC) are authorized to make political  contributions on behalf of Xerox  through XPAC. Under no circumstances are employees   to contribute to or participate in political  campaign fundraising or campaigning  activities while at work. Prohibited  activities include using Company assets,  such as facilities, office supplies, e-mail,  fax machines, and photocopiers.  Furthermore, senior managers and  directors of the Company may be limited  by local law as to their own personal  activities relative to campaigning for  political candidates and fundraising. Senior managers and directors, as well   as any employees with questions, should  consult with GGA before participating in  any political activities, including those  conducted away from work and those that  are personal in nature. 
 
 
 
 
 
Xerox Corporation    Xerox Business Ethics and Compliance Office   201 Merritt 7   Norwalk, CT 06851-1056   U.S.A.  Xerox Ethics Helpline  https://ww.xeroxethicshelpline.com Xerox Ethics and Compliance Program Internet Website  https://ww.xerox.com/ethics Internal Website  Ethics and Policies MyXerox Page © 2025 Xerox Corporation. All rights reserved. Xerox® is a trademark of Xerox Corporation in the   United States and/or other countries. 02/25 TSK-6211 BR40942 This document contains information that is proprietary to Xerox Corporation. The content of this document is privileged and exempt  from disclosure under applicable laws. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any  form or by any means, electronic, mechanical, photocopied, recorded, or otherwise, without prior written consent from Xerox Corporation. • Xerox Ethics and Compliance Program • Xerox Ethics Helpline • Helpful Xerox Intranet Links:  – Ethics and Policies MyXerox Page  – List of Key Do’s and Don’ts Additional Resources